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Glotech Repairs Reviews

4.0 Rating 4,924 Reviews
76 %
of reviewers recommend Glotech Repairs
4.0
Based on 4,924 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Anonymous
Anonymous  // 01/01/2019
Did not fix or identify problem cause. Had to use Samsung repairs to fix meaning money wad wasted trying to get this fixed by your company
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Posted 8 years ago
Very professional job done and went beyond of the repair
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Posted 8 years ago
I have used them for a number of years now various times so will give an honest review based on all of my experiences with them. Booking is a breeze. All done through the website or with one of their office staff. Engineers come when you book them for and call if there's any unavoidable delays (like when football events are happening nearby!). Proper invoice with engineers report given at the end (by email which is even better, means I don't lose it!). Guarantee of six months which I don't recall ever having to use which is another testament to their quality of work. Most recently I had Chris come out to my dishwasher and he had the thing fixed within about 20 mins. Thanks a bunch for all the service over the years!
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Posted 8 years ago
Both guys who came round were just great. The first to find out the problem and the second to do the repair. Would definitely use your company again. Thank you.
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Posted 8 years ago
Professional, friendly and knowledgeable engineer. Importantly, he mended the washing machine on the spot (without fuss) rather than the dreaded thing which usually happens which is that they have to come back in a week because they haven't got the part
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Posted 8 years ago
Neff Microwave repair. You had model number. First operative called. No inspection. Conclusion new magneto required. Extra £150 paid in advance. Man left. Returned with colleague, who discovers no power feed. Loose wire at plug socket. Can't fit loose wire because not qualified. Both left. £230 odd wasted. £150 returned for part but £70 wasted. Electrician called, fixed wire, all for £20. Very poor service and no sight of any goodwill gesture as requested.
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Posted 8 years ago
On time and explained the problem in very easy terms
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Posted 8 years ago
The technician arrived on time and assessed the issue of my dishwasher. The part ordered within a week and it's then fixed. Efficient and cost is reasonable.
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Posted 8 years ago
The repair did not last more than a few days and the appliance broke again with the same symptoms as before the repair.
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Posted 8 years ago
Your technician just looked at my fridgefreezer and said my only option was to drill a hole in the back and create some sort of pipe contraption to clear the overflow blockage myself (!!!) Or buy a new appliance from glotech to get half my callout fee refunded. Absolute waste of £72 and I feel scammed.
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Posted 8 years ago
Very nice engineer, knew his stuff. Friendly and informative. Got the problem fixed same day. Was timely, efficient and cleaned up after himself
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Posted 8 years ago
Very good service. Ordered the part and came back to fix it. All good.
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Posted 8 years ago
On time, repair done quickly and efficiently
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Posted 8 years ago
1) Professional approach 2) Through 3) Provide balance response to questions 4) Follow up on talls 5) Clear report followed
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Posted 8 years ago
Good communication, responsiveness and repair. Punctuality and proactive communication of delays could be improved.
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Posted 8 years ago
Very efficient. Went above what was expected. Supplied and installed a new dishwasher within three days and came back the following week to fit the plinth underneath. One very happy customer! Thanks Glotech.
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Posted 8 years ago
The first person that came looked in the dishwasher and said the heating element was not working which is what we told the agent on the phone. He ordered parts and when the second person came to fit them found that they were for the wrong model. Wouldn't use them again.
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Posted 8 years ago
Excellent and prompt service. Very happy with glotech!
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Posted 8 years ago
Excellent, quick service. Fixed my oven in no time by an expert...no messing. Thanks
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Posted 8 years ago
he did the repair efficiently was knowledgable
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Posted 8 years ago
Glotech Repairs is rated 4.0 based on 4,924 reviews