Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.11

4.1 Rating 4,761 Reviews

78 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,761 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

Write Your review

Tell us how Glotech Repairs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The technician located the problem and fixed it without any fuss.”

Helpful Report

Posted 2 years ago

Thank you for the review - we really appreciate the feedback.

Posted 2 years ago

“Quick response time, fair price, very courteous and helpful service!”

Helpful Report

Posted 2 years ago

Thank you for your review we do value the feedback.

Posted 2 years ago

“Excellent and prompt service. Highly recommended,”

Helpful Report

Posted 2 years ago

Thank you for the review - the feedback is really valued by the team.

Posted 2 years ago

“Excellent service, highly recommended!Steve”

Helpful Report

Posted 2 years ago

Thank you for the valued review and feedback.

Posted 2 years ago

“The first person who called to assess the problem told me that the seal was broken, which it was, and that was causing the problem. A new one was ordered and fitted by a different man, who, although very nice, didn’t check that the machine was fixed. It wasn’t. Another visit was arranged and I was told that the circuit board was no doubt the issue. I decided to replace the dishwasher rather than spend more money on it.”

Helpful Report

Posted 2 years ago

Thank you for the review I apologise that we missed this and did not reply, your feedback is valued and has been passed to the management team

Posted 2 years ago

“Really good service. Pragmatic approach to fixing the issue, with the customer at the forefront.”

Helpful Report

Posted 2 years ago

Thank you for your valued feedback in this review.

Posted 2 years ago

“Polite and efficient!”

Helpful Report

Posted 2 years ago

Thank you for the feedbaCK

Posted 2 years ago

“The complete service from Glotech for the repair of our Neff combi/microwave oven has been first rate. From the fixed price for all visits to the initial diagnosis and the installation of the replacement parts it has been faultless. The Glotech engineer Andy, identified the problem, ordered the parts and returned to install them with the minimum of fuss and inconvenience. It was a complicated problem so some parts were ordered just in case. One wasn't used, it was returned to Glotech and the cost will be refunded. It wasn't the easiest of jobs but he was friendly, professional and efficient, a job well done.”

Helpful Report

Posted 2 years ago

Thank you for this lovely review which is really valued we are very lucky to have such a great team of engineers your feedback will be passed to Andy.

Posted 2 years ago

“Excellent repair service highly recommended, Nick did a fantastic job. Will definitely use again.”

Helpful Report

Posted 2 years ago

Thank you for the review we appreciate the feedback and this will be passed to the engineer

Posted 2 years ago

“Excellent service both from the sales team and the delivery and installation team. On the day of the delivery and installation I was given advance notice of their arrival time. The installation was completed in a very professional manner and the team tested the dishwasher before leaving. As usual, a very stress free experience from glowtec.”

Helpful Report

Posted 2 years ago

Thank you for the review - your feedback is really valued by the team and will be passed back to them.

Posted 2 years ago

“Great service and great guys who did the job. Would very much recommend”

Helpful Report

Posted 2 years ago

Thank you for your valued feedback which will be passed to the team

Posted 2 years ago

“Quick installation and friendly!”

Helpful Report

Posted 2 years ago

“Excellent service efficient knowledgeable and polite thanks guys”

Helpful Report

Posted 2 years ago

Thank you for the review the feedback will be passed to the team.

Posted 2 years ago

“Goods were delivered on time. Good customer service. Gary”

Helpful Report

Posted 2 years ago

Thank you for the review

Posted 2 years ago

“Goods were delivered on time. Good customer service. Gary”

Helpful Report

Posted 2 years ago

Thank you for the feedback this will be passed to Gary

Posted 2 years ago

“Didn't fix the washing machine. Overcharged us after not being fully transparent about the cost. NEVER AGAIN”

Helpful Report

Posted 2 years ago

Good morning - I understand from the notes that the appliance repair was not completed due to the cost of the parts required (NTC and PCB) the pricing given is for labour only and this does not include parts this is made clear on all calls by the team. we do hope that when you replace your appliance you have many years of great service from it - thank you

Posted 2 years ago

“Been good so far would of liked new oven fitted sooner Can’t remember what oven I’ve bought can you tell me how deep it is thanks”

Helpful Report

Posted 2 years ago

“I had the first 2 appointments cancelled by you. Engineer came 2 weeks after initial contact to repair fridge/freezer. Engineer when he came was very polite and left no mess. Fault was a tiny fan (2nd time this has happened to my Hoover freezer - not yet 2 years old), but was charged £244.75 for a replacement plus the £81.54 call out fee. As the spare part from Hoover costs £167.06 (itself a rip off) I am disappointed to be charged an extra £77.69 for this part. Engineer was scheduled to fit new part several days later with a AM slot. After phoning asking where he is, he turned up at 15.15. Would not use this company again.”

Helpful Report

Posted 2 years ago

“Excellent services”

Helpful Report

Posted 2 years ago

“The gentleman was very prompt and helpful, when the repair was completed he returned the kitchen to normal. Also when completed he asked if there was anything I needed help with, being disabled this was greatly appreciated.”

Helpful Report

Posted 2 years ago

Glotech Repairs is rated 4.1 based on 4,761 reviews