Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.11

4.1 Rating 4,761 Reviews

78 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,761 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Adam came on time to repair our wash8ng machine. Very clean polite and diligent unfortunately unable to find our intermittent fault although tried very hard. Offered good advice to try to help. Would recommend this company again especially Adam”

Helpful Report

Posted 2 years ago

“Javed came from Glotech to see to my washing machine which had flagged a technical fault and wouldn't open and was full of laundry. Javed sorted the fault and explained the problem. We were very happy with the service provided. Unfortunately the response time wasn't great. We were first advised it would be next day. Later we were told it would be the following day, when we waited in all day. After numerous calls we were told it wouldn't be till the third day. This would have been fine had we not waited in for a full day, with no updates.”

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Posted 2 years ago

“Excellent service, everything packed very well. Driver called before arrival! Seamless thanks Gary!”

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Posted 2 years ago

Thank you for the review the feedback will be passed to Gary

Posted 2 years ago

“Lee was prompt, arriving as expected, and executed what looks like a professional repair. All working well”

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Posted 2 years ago

“Very good service Great”

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Posted 2 years ago

“IMPRESSED WITH YOUR COMPANY. NOT, IMPRESSED WITH SERVICE ENGINEER! NON MASK WEARER AS REQUESTED ( PROVIDED BY CUSTOMER) NO WIPES - AGAIN, PROVIDED BY CUSTOMER. IN FUTURE, WILL REQUEST ANOTHER ENGINEER. MANY THANKS.”

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Posted 2 years ago

“Great work by Javid and super speedy service thank you!”

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(Alx) - Posted 2 years ago

“Your engineer was here for just a minute did nothing and my washing machine is still not working and he charged me £81 and left. VERY poor service I would say. Mariam Emamy”

Helpful Report

Posted 2 years ago

“Awful. Said he couldn’t fix the problem because he couldn’t get the washing machine past the radiator. I did it within 30 seconds of him leaving. Didn’t inform us that these models could have recalls on them. He is supposed to be an expert. Charged me £81 for doing literally nothing”

Helpful Report

Posted 2 years ago

“If i could put less than 1 star i would. After filling out a form online a technician came and spent 3-4 minutes total at my house. Shook my washing machine and diagnosed it as completely broken and we would be needing a new one. So on top of a £500 new washer bill i had to pay Glotech £80 for 3 mins. Especially annoying when i had no phone call with anyone and was advised off the technician it could have been diagnosed over the phone very simply if anyone bothered to call me and ask a few simple questions. Absolutely predatory behaviour in a time when everyone is struggling with bills.”

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Posted 2 years ago

“From our visit to the show room to the fitting of our appliance the whole process was efficient and smooth. Our thanks to Lee and Calum for their skills in the kitchen. We look forward to using Glotech again. A first-rate company providing first-class service.”

Helpful Report

Posted 2 years ago

“The dishwasher is insured by D&G and had been previously unsuccessfully repaired by another repair service who had let me down on the repeat visit by rearranging the appointments twice. I then contacted Glotech independently for a second opinion and were able to attend promptly. Alex found that the part fitted previously had been incorrectly installed leading to a water leak which had damaged the electronics. His diagnosis was spot on, so I can now claim not only the cost of the Glotech visit, but I should also be able to claim a new dishwasher under the terms of the insurance from D&G. I recommend Glotech - especially Alex.”

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Posted 2 years ago

“Service was prompt and the staff are very friendly, attentive and patient.”

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Posted 2 years ago

“I did write. Yr service man came took a temp repute of freezer after few minutes said u have a gas leakage can u not hear the sound. Buy a new one. My problem was freezing in fridge. Any way I bought a new fridge freezer”

Helpful Report

Posted 2 years ago

“My enquiry was dealt with quickly and efficiently Engineers arrived on time after a prior telephone call confirming they were in their way. Communication from glitch all the way through the process. Would use again and recommend.”

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Posted 2 years ago

“The technician didn’t know the appliance even after I sent the model and brand when ordered the service and explain what the problem was. He had to call someone else which didn’t know either, then was told to go on utube to find the way to fix it which he did, told me it was done and when I opened the door a few times it came apart again at which time I told him there was a lock (he didn’t know about that either!) so he did it again. I was expecting a technician that knew the appliance and knew how to fix it. Aid neatly £100 for something I could have done myself! I have sent an email explaining that I was disappointed and the reply I had was quote’ “ No worries, thanks for letting us know, job closed and sent receipt.” appealing behaviour and treatment of customers!”

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Posted 2 years ago

“Both guys who visited were excellent. Ordering the parts from the diagnosis was made very easy. Well done!!’”

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Posted 2 years ago

“Called in advance to let me know they were on their way, dishwasher installed swiftly and no issues. Thanks!”

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Posted 2 years ago

“Lee and Cameron came to fit my dryer. They were both extremely polite, friendly and helpful and I am very grateful. I had dealt with Barry initially who helped set this up for me. All the way through the process I felt supported and I really felt everyone cared about me the customer and made the entire experience a very pleasant one. I highly recommend! Thank you”

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Posted 2 years ago

“Excellent service. Kept updated wih progress of part needed for washing machine Technician arrivedon time and was quick and efficient.”

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Posted 2 years ago

Glotech Repairs is rated 4.1 based on 4,761 reviews