Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.09

4.1 Rating 4,807 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,807 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Charged over £105 for 10 minutes to be told to buy a new fridge freezer. Bit of a rip-off as I was quoted £81, this Fee is supposed to include the labour of fitting new parts. won't bother next time, I get people have to make money but Jesus if you do that all day that's £600 an hour ?!!!?? just to tell people it's broken. I think it would be fairer if in these circumstances you reduced your fee as you cannot help, and effectively there is no labour and no return trip to fit parts. Phoned about the discrepancy in charges and was ignored, so yeh customer service after the fact was garbage as well.”

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Posted 2 years ago

“Lee and Callum attended today to install my washing machine .they were very well manned and. Very professional I would. Like to leave a 10 star review *****”

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Posted 2 years ago

“Lee and Callum attended today to install my washing machine .they were very well manned and. Very professional I would. Like to leave a 10 star review *****”

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Posted 2 years ago

“Punctual, honest and helpful”

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Posted 2 years ago

Thank you for the review the feedback is appreciated.

Posted 2 years ago

“Javid was efficient, polite and efficient”

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Posted 2 years ago

Thank you, your feedback is appreciated and will be passed back to Javid

Posted 2 years ago

“Javid was excellent , polite and efficient.”

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Posted 2 years ago

“The technician located the problem and fixed it without any fuss.”

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Posted 2 years ago

Thank you for the review - we really appreciate the feedback.

Posted 2 years ago

“Quick response time, fair price, very courteous and helpful service!”

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Posted 2 years ago

Thank you for your review we do value the feedback.

Posted 2 years ago

“Excellent and prompt service. Highly recommended,”

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Posted 2 years ago

Thank you for the review - the feedback is really valued by the team.

Posted 2 years ago

“Excellent service, highly recommended!Steve”

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Posted 2 years ago

Thank you for the valued review and feedback.

Posted 2 years ago

“The first person who called to assess the problem told me that the seal was broken, which it was, and that was causing the problem. A new one was ordered and fitted by a different man, who, although very nice, didn’t check that the machine was fixed. It wasn’t. Another visit was arranged and I was told that the circuit board was no doubt the issue. I decided to replace the dishwasher rather than spend more money on it.”

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Posted 2 years ago

Thank you for the review I apologise that we missed this and did not reply, your feedback is valued and has been passed to the management team

Posted 2 years ago

“Really good service. Pragmatic approach to fixing the issue, with the customer at the forefront.”

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Posted 2 years ago

Thank you for your valued feedback in this review.

Posted 2 years ago

“Polite and efficient!”

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Posted 2 years ago

Thank you for the feedbaCK

Posted 2 years ago

“The complete service from Glotech for the repair of our Neff combi/microwave oven has been first rate. From the fixed price for all visits to the initial diagnosis and the installation of the replacement parts it has been faultless. The Glotech engineer Andy, identified the problem, ordered the parts and returned to install them with the minimum of fuss and inconvenience. It was a complicated problem so some parts were ordered just in case. One wasn't used, it was returned to Glotech and the cost will be refunded. It wasn't the easiest of jobs but he was friendly, professional and efficient, a job well done.”

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Posted 2 years ago

Thank you for this lovely review which is really valued we are very lucky to have such a great team of engineers your feedback will be passed to Andy.

Posted 2 years ago

“Excellent repair service highly recommended, Nick did a fantastic job. Will definitely use again.”

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Posted 2 years ago

Thank you for the review we appreciate the feedback and this will be passed to the engineer

Posted 2 years ago

“Excellent service both from the sales team and the delivery and installation team. On the day of the delivery and installation I was given advance notice of their arrival time. The installation was completed in a very professional manner and the team tested the dishwasher before leaving. As usual, a very stress free experience from glowtec.”

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Posted 2 years ago

Thank you for the review - your feedback is really valued by the team and will be passed back to them.

Posted 2 years ago

“Great service and great guys who did the job. Would very much recommend”

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Posted 2 years ago

Thank you for your valued feedback which will be passed to the team

Posted 2 years ago

“Quick installation and friendly!”

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Posted 2 years ago

“Excellent service efficient knowledgeable and polite thanks guys”

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Posted 2 years ago

Thank you for the review the feedback will be passed to the team.

Posted 2 years ago

“Goods were delivered on time. Good customer service. Gary”

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Posted 2 years ago

Thank you for the review

Posted 2 years ago

Glotech Repairs is rated 4.1 based on 4,807 reviews