Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.11

4.1 Rating 4,762 Reviews

78 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,762 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

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Posted 2 years ago

Thank you for the review - if possible could you expand you comment at all - thank you

Posted 2 years ago

“Polite & efficient DSI”

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Posted 2 years ago

Thank you for raising this review all feedback is valued. thank you.

Posted 2 years ago

“The technician arrived on time and was polite and professional. He identified the problem and fixed it. It was a really good service. Thank you”

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Posted 2 years ago

Thank you for taking the time to raise this review we really value the feedback.

Posted 2 years ago

“Good service. Very efficient.”

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Posted 2 years ago

Thank you for taking the time to raise this review - all feedback is valued by the team.

Posted 2 years ago

“Engineer DSI - very helpful and efficient. Problem solved quickly”

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Posted 2 years ago

Thank you for the feedback its really valued and will be passed to Daniel

Posted 2 years ago

“Amazing service, appointment booked and engineer same day. Polite courteous engineer fixed the dishwasher. Would recommend this company”

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Posted 2 years ago

Thank you for the feedback we are so pleased that you found the service to be good and would recommend us - thank you

Posted 2 years ago

“On 02/02/23 booked an appointment to have my washing machine door replaced. I needed to wash my uniforms. Wojciech was able to complete the work on the same day. This was appreciated as that was one less problem that I had to think about. Thanks Wojciech.”

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Posted 2 years ago

Thank you for taking the time to raise this review your feedback is really valuable and will be passed onto the engineer. Thank you

Posted 2 years ago

“Excellent service. Next day repair on my bosch washing machine, seal replaced and the engineer was able to fix my broken door handle without needing a replacement. The engineer was friendly, professional and knowledgeable, he was able to fix my machine within the hour. Fantastic service.”

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Posted 2 years ago

Thank you for your review - we really do value the feedback, we are really proud of our experienced team of field engineers. - Thank you

Posted 2 years ago

“Perfect delivery and service . Arrived on time and phoned prior to delivery as requested. Very friendly and polite drivers. Gary and sergi”

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Posted 2 years ago

Thank you for the review - your feedback will be passed back to the delivery team. we really do value the feedback.

Posted 2 years ago

“I had engineer DSI he was shy but very nice, helpful and knowledgable the repair was done quickly and he checked the machine to make sure it was working and my washing machine is finally repaired! I’m very grateful”

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Posted 2 years ago

Thank you for the review your feedback is valued and will be passed to the engineer Daniel

Posted 2 years ago

“Excellent service. We had an excellent repair guy come to look at our dishwasher, which had seen better days, he put us back in touch with glotech who arranged for a new dishwasher to be delivered next day. The fitters were brilliant, quick, efficient and lovely. I would highly recommend this company.”

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Posted 2 years ago

Thank you for taking the time to raise this review we really value the feedback and will pass this back to the teams. we are so pleased that you will be recommending Glotech- Thank you

Posted 2 years ago

“Javid was polite and friendly and repaired my washing machine quickly, leaving everything tidy. Would recommend!”

Helpful Report

Posted 2 years ago

Thank you for taking the time to raise this review we will pass the feedback on to Javid - thank you

Posted 2 years ago

“Brilliant quick service with lovely engineer ‘DSI’. Thank you.”

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Posted 2 years ago

Thank you for taking the time to raise this review all feedback is really valued and will be passed to the engineer.

Posted 2 years ago

“My mother always said "if you can't say anything nice, don't say anything at all".”

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Posted 2 years ago

Good afternoon - it is very disappointing to read this review I can see that you have had two visits to resolve the problems with your appliance and when the second engineer attended he was able to identify that further parts would be required as your appliance also has PCB and pump issues. The cost of these parts required were provided and as is your right you decided that the cost to complete such a repair was to high. Thank you

Posted 2 years ago

“Friendly Service... Fast Work.... Needed a heating element replaced... they emailed to double check model of oven before sending out a repairs man saving a wasted call out charge. Definitely recommend this company. Customer service was also very helpful”

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Posted 2 years ago

Thank you for taking the time to raise this review, we really do value the feedback and we will pass this back to the teams.

Posted 2 years ago

“Liam and Callum were fantastic. I had to do the school run, and they said 'not a problem, when we turn up we'll wait outside." Only took 20mins to install the new oven. Very happy indeed”

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Posted 2 years ago

Thank you for taking the time to raise this review, we really do value the feedback and we will pass this to the team for you - thank you

Posted 2 years ago

“Comments for installation at 51 Pennard Rd, London W12 8DW on 6/2/23. Both Lee and Callum are very efficient. Installation was done smoothly and information about the temp setting and other relevant info were given soon after completion. Thank you.”

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Posted 2 years ago

Thank you for taking the time to raise this review we will very happily pass this feedback on to the team

Posted 2 years ago

“Lee and Callum have just fitted a new oven for us. They turned up on time and fitted the oven very quickly. They were incredibly professional, cleaning up the mess our original builder had made as well as after themselves. Can’t recommend them or Glotech highly enough.”

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Posted 2 years ago

Thank you for taking the time to raise this review- your feedback is really valued and will be passed to the team.

Posted 2 years ago

“Very good communication, quick appointments and overall good value for money. Ben the engineer resolved the issue with ease. Very professional yet friendly.”

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Posted 2 years ago

thank you for taking the time to raise this review your feedback will be passed to Ben

Posted 2 years ago

“Disappointing. The office staff need to improve their admin skills.”

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Posted 2 years ago

Please could you let us know your details ref number and post code it would be helpful if you could send this and your feedback to repairs@glotech.com

Posted 2 years ago

Glotech Repairs is rated 4.1 based on 4,762 reviews