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Glotech Repairs Reviews

4.0 Rating 4,923 Reviews
76 %
of reviewers recommend Glotech Repairs
4.0
Based on 4,923 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Anonymous
Anonymous  // 01/01/2019
Arrived on time. Very polite. Took 5 minutes to repair a loose piece of glass in the main oven door.
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Posted 2 years ago
Your guy came on time and was very pleasant. Easily fixed our dishwasher and no extra to pay. Will use your company again
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Posted 2 years ago
Very nice fellows Decent clean and tidy job was taken care very nicely really appreciate
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Posted 2 years ago
Brilliant kindly service that went the extra mile
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Posted 2 years ago
Amazing George was brilliant
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Posted 2 years ago
First class visit and repair
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Posted 2 years ago
Fast efficient service professionally carried out . The engineer was polite and respectful and knew what he was doing. Would definitely use this service again
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Posted 2 years ago
Your agent failed to show on 2 occasions,the 12th. and 20th July.Oven finally fixed 26th.
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Posted 2 years ago
Very professional!!! And efficient. Great job
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Posted 2 years ago
the guy who came out the fix the Neff dishwasher was very knowledgeable and efficient and friendly. we paid by card and asked him for a receipt which he said would be emailed to us. but still awaiting receipt
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Posted 2 years ago
Came out quickly; engineer efficient and personable. We were very pleased. Thank you.
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Posted 2 years ago
Had a morning appointment turned up at 2pm nobody let me know. Otherwise did my repair and solved problem efficiently.
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Posted 2 years ago
You sent me confirmation that you would come the following day. You then phoned to tell me someone would come the same day, at 3. I arrived home from work, at 2.55. No one came. I sent you a message asking you to confirm someone would come on the day originally organized. You didn't contact me. I called you, and one of your staff told me someone had been to my house the previous day at 2.30, half an hour before the agreed time. No message. So, not great, no.
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Posted 2 years ago
I was nervous to book a repair as my dishwasher was an older Miele model. My Glotech Repairs engineer was open & helpful. He spent over 90 minutes on the issue, carefully cleaning away all the hard water build up, unblocking the fault & giving me clear options as he worked. He also gave me time to reflect on best next steps should a fault return. Excellent service, I highly recommend. I would have liked a call back to a question I’d listed on my booking if you want to be a 10/10!
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Posted 2 years ago
Professional and polite.
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Posted 2 years ago
I gave a full description of the problem with my washer dryer and still they came out and charged me to do a 30 second check and tell me that the bearings were worn and that the whole drum needed replacing; that it was prohibitively expensive and buying a new machine was a better option. They offered to sell me some replacements at uncompetitive prices. The service was quick and engineer polite, but the whole callout and charge could have been avoided and seemed like a rip-off.
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Posted 2 years ago
Really honest , straightforward repair. Lovely chap, I felt very happy with his assessment. It was clear that my satisfaction with the repair was what was important. Options explained clearly. I shall use the company again
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Posted 2 years ago
Unfortunately you didn't manage to repair our fridge and the options firvreolacement were expensive, so we decided to go elsewhere.
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Posted 2 years ago
I found the service to be very good. I received an appointment for a call-out for the next day for my washer/dryer, which I requested. The repair man seemed to locate the problem and called me the same day to check if it was resolved. I was also contacted a few days later to check if everything was okay. I was impressed with Glotech and would definitely recommend them to anyone.
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Posted 2 years ago
£100 to be told my washer dryer (6 years old) needs £400 of repairs. Engineer was talking in a technical language which was uncomprehensible. Rang for a written diagnostic report. Not available. Avoid this company at all costs. Will be seeking legal advice.
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Posted 2 years ago
Glotech Repairs is rated 4.0 based on 4,923 reviews