Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.09

4.1 Rating 4,804 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,804 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Actual repair not needed but diagnosed machine getting old! Call out charge far too much as we ended up paying £99.54 !!! Not sure why call out fees are so excessive,shame repair man excellent.”

Helpful Report

Posted 2 years ago

“Alex was brilliant. Booking in the appointment was simple and payment was easy (card machine). He took the time to assess the tumble drier, was friendly and figured it out quickly. He also told us expected wait times for the parts (just a couple of days) and that Glotech would be in touch (immediately after parts were in to book final appointment). When he came back we had had some devastating news - he worked quickly and quietly, passing on respectful regards before he left. Wish we had done this sooner with the noisy drier! Alex was great, thank you.”

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Posted 2 years ago

“Very professional, knowledgeable and efficient. Would definitely use your company again.”

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Posted 2 years ago

“Telephoned one Saturday morning and the appliance was fixed by Monday lunchtime. Very efficient, clean, and courteous. The part was on the van and the whole process was simple. (I approached another company over 7 months ago and was told they could not get the part. The washing machine had remained unused until I thought I would try someone different before I dumped the machine. So pleased I contacted Glotech, thank you.)”

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Posted 2 years ago

“Very good service for the repair.”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“Helpful repairer who explained the problem. He informed me of re-gas and cost but could not guarantee fix. Discussed options and I decided to replace with new.”

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Posted 2 years ago

“Excellent repair thank you”

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Posted 2 years ago

“George attended promptly, giving plenty of notice before his arrival. Within an hour, the issue with the washing machine had been identified and repaired and a courtesy call made to advise as much, since I couldn't be at the property. There were no hidden fees and I paid the price quoted, although no additional parts were required. I would highly recommend Glotech if you want peace of mind and a professional job carrying out.”

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Posted 2 years ago

“Fast and efficient service. Engineer was very knowledgeable. Easy online booking process.”

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Posted 2 years ago

“The repair man was on time and gave some good advice”

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Posted 2 years ago

“Problem with our SMEG oven not heating up was solved on the first visit. Thank you so much.”

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Posted 2 years ago

“Easy to book, engineer called ahead of visit, he was polite and helpful (old oven could be repaired but not cost effective).”

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Posted 2 years ago

“Prompt straight foreward service. Friendly informative engineer. Highly recommended.”

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Posted 2 years ago

“Wassim who attended the site was friendly, knowledgeable and helpful. He repaired the fridge-freezer and even provided handy tips on its regular maintenance. I would use this business again if there were any problems..”

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Posted 2 years ago

“Helpful, friendly service on the phone and in person. No hanging about, no hidden extras.”

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Posted 2 years ago

“Excellent service. Very friendly engineer who took time to explain things clearly”

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Posted 2 years ago

“Absolutely spot on. Good Enginer. Reasonable charges.”

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Posted 2 years ago

“Easy to book. Good service provided and repair carried out very efficiently.”

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Posted 2 years ago

“Alex was very punctual and polite. Carried out the repair quickly. Wouldn't hesitate to use him again”

Helpful Report

Posted 2 years ago

Glotech Repairs is rated 4.1 based on 4,804 reviews