Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.11

4.1 Rating 4,759 Reviews

78 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,759 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleasant engineer explained the problem , did the repair with out fuss.”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating, Vera! we are pleased our experience engineer was able to assist you and explain so well. We always strive to offer the best repair service and your feedback will help us to continue to do so. Thank you again!

Posted 1 year ago

“No repair of wine cooler - told me they are rarely repairable but not told that beforehand. Charged £99 for call out for nothing. Complete waste of money.”

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Posted 1 year ago

“Found fault straight away and fixed - did warn that the motor did not look too good so I am aware the machine may not last too much longer. The engineer was very efficient and polite.”

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Posted 1 year ago

“Very good service. The only problem was you didn’t have the right glass so you fitted the one I had. Does this reflect in the price that I paid thank you Bryan Collins”

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Posted 1 year ago

Thank you so much for your 5-star rating, Brian! We're so glad you had a positive experience with Glotech Repairs. Thank you again for your review!

Posted 1 year ago

“Prompt, helpful. Fixed the problem. All good.”

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Posted 1 year ago

We are so pleased that everything went well and your experience with Glotech means we had another 5* review - thankyou

Posted 1 year ago

“Extremely nice repair man very polite”

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Posted 1 year ago

Thank you for the feedback, yes we are really proud of our great team of engineers. - Thank you for the review.

Posted 1 year ago

“My fridge heater wasn't working and got it replaced after initial assessment. All done with prompt timing and quote was reasonable. Working good now.”

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Posted 1 year ago

Thank you for the great 5* review - we really appreciate the feedback for the team.

Posted 1 year ago

“Refit coil to Bosch dishwasher door”

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Posted 1 year ago

“Prompt call-out, professional, knowledgeable and polite engineer. Efficient and timely communications both by office and engineer. What's not to like?”

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Posted 1 year ago

“I've given 5 stars despite my appliance not being fixed due to the part needed being unobtainable now. I was kept up to date with my appointment time and offered an earlier one owing to another customer's cancellation. Ben was friendly, polite and knowledgeable.”

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Posted 1 year ago

“Always a reliable company. We had needed their help last year and they were prompt, put a lot of effort into actually diagnosing and fixing the problem rather than just saying our fridge was broken and nothing to be done. This year we knew the issue and got them out. Arrived on time, gave us a heads up on the time as well. Great professional service. Thank you!”

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Posted 1 year ago

Thank you, Louise, for your 5-star rating of Glotech Repairs! We appreciate your loyalty as a returning customer, and value the feedback on your experience with us. We are thrilled that we were able to diagnose and fix your problem quickly and with the utmost professionalism. We are always striving to ensure our customers receive the best service and are glad you felt that way. Thank you for your support!

Posted 1 year ago

“Prompt and efficient”

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Posted 1 year ago

Thank you so much Chris for the 5 star rating of Glotech Repairs. We are thrilled to know that you found our service to be prompt and efficient!

Posted 1 year ago

Thank you do much for the feedback the team really appreciate it.

Posted 1 year ago

“Being able to book a slot online was a big benefit. The engineer let me know when he was on his way. He explained everything he was doing and also gave some tips on using the washer dryer better.”

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Posted 1 year ago

“This felt like a total scam. £90 to tell me in 5 minutes that the fridge was broken and the ACTUAL repair cost was going to be way more than just buying a new fridge. The parts list shown to me is so expensive that virtually any repair would be a waste of time compared to just buying a new product. Felt sick afterwards having been scammed.”

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Posted 1 year ago

“Prompt appointment and quick repair”

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Posted 1 year ago

“Both the staff that I met turned up as arranged , explained the faults and repairs sufficiently to me and sorted out the problem in competent and friendly manner. The equipment now seems satisfactory so far.”

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Posted 1 year ago

“The process of contacting Glotech, and booking a technician was easy and professional. However, I am not happy paying a full call-out charge plus Vat (£112), for the technician to spend 10 minutes in the house and tell me a need a new fridge/freezer and charge me the full whack. And it wasn't a same day visit, which is the only reason I opted to go with them. It was supposed to be a Friday and the technician only came late on Monday. I think there should be a reasonable charge for someone to walk in and out in less than 15 minutes, particularly when it was not a same day visit. It does not build trust with a service supplier and I won’t be using them again.”

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Posted 1 year ago

“Turned up when expected, Adam took the machine apart but couldn't find anything other than a five-pence piece, reassured me there were no visible issues, and followed up with a phone call later in the day to see if I had any issues after doing some washing. Which I thought was a great thing to do + advised me if I had the same issue within 6 months there would be no call-out charge.”

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Posted 1 year ago

“It was very quick and easy to arrange an engineer visit. The engineer arrived on time, was very pleasant and ordered the required part. When the part arrived an appointment was made for the following day and the repair completed. I was very happy with the service and would not hesitate to use the firm again if needed”

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Posted 1 year ago

“Engineer was excellent”

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Posted 1 year ago

Glotech Repairs is rated 4.1 based on 4,759 reviews