Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.09

4.1 Rating 4,813 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,813 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Two visits by so called engineers and nearly £200 later, Glotech still couldn’t fix a cooker hood. Customer service was rude and would not discuss refunding call out charges. Look elsewhere if you want something fixed.”

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Posted 4 years ago

“Great guy Alec. Friendly pollte and great customer service. Would recommend him to anyone .”

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(Alx) - Posted 4 years ago

“Alex identified and fixed the problem quickly. Worked very neatly. Nice job.”

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(Alx) - Posted 4 years ago

“Give more money to this man”

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(Alx) - Posted 4 years ago

“Give more money to this man”

Helpful Report

(Alx) - Posted 4 years ago

“First class service. Engineer showed up on time and fixed our fridge to our complete satisfaction. Pricing is fair and reasonable. Very happy with the service.”

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Posted 4 years ago

“Very efficient, friendly and knowledgeable service provided by Dan on 28 August. He fixed our problem and also explained its cause and how to avoid a recurrence.”

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Posted 4 years ago

“Fixed our 20 year old Neff oven Element in a jiffy. Very pleased with the fast and efficient service”

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Posted 4 years ago

“Although I was advised of the one off labour charge of. £86.34 when I asked for my freezer to be repaired I was told by the engineer when he called that, due to the problem with cfcs, he was unable to work on my machine. This is something I should have been told at the outset and calls to mind a line from Hilaire Belloc “They murmured as they took there fees, there is no cure for this disease.””

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Posted 5 years ago

“Quick response, efficient and polite. Would recommend and use again, A Kennedy”

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Posted 5 years ago

“TL;DR - very poor communication, repair took much longer than he said it would, left rubbish in our kitchen. Fridge-freezer broke down - engineer arrived, said he needed to order a part and it would take 5-10 working days. Two weeks later, rang the engineer to check whether the part had arrived - he said it hadn't arrived yet, but he'd ring back that evening. He didn't. Called him again the next day - he said the part had arrived and he'd come to fix the fridge next Monday. On Sunday, got a text saying an engineer was coming... on Thursday. He did repair the fridge, but left the broken part and a load of packaging in our kitchen sink.”

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Posted 5 years ago

“Terrible customer service. Made an appointment for a broken fridge freezer in 35 degree heat and having received an email to confirm the day and time i took the day off work to be here for the engineer. I was given a time of between 12-5pm for which they failed to turn up and after calling them was told they could book me another day but couldn't confirm when. Total waste of time and have now contacted an alternative engineer.”

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Posted 5 years ago

“Glotech did such a good job on our old Smeg Fridge Freezer. Their service was polite, workmanship was first class and price not excessive. Will certainly use again when needed.”

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Posted 5 years ago

“It was a pleasure contacting Glotech Repairs. The whole process was simple & straightforward. A first class engineer arrived on the day of the appointment, contacted me first, 24hrs before advising the actual time he would arrive. The engineer highlighted the faults with our oven then proceeded to order the parts needed. Glotech contacted me to confirm our parts have arrived and made suitable arrangements for the same engineer to return and fit the new parts in. We are once again enjoying our Kuppersbusch oven, now in perfect working order. Thank you Glotech Repairs”

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Posted 5 years ago

“Your technician was excellent, and your pricing fair. We shall recommend Glotech to neighbours.”

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Posted 5 years ago

“This is my second repair with glotech first class service engineer always polite with bucket loads of advice Repairs successfully carried out. Very professional Many Thank James Forsythe”

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Posted 5 years ago

“Very happy great service.”

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(Ton) - Posted 5 years ago

“I got a repair slot the next day to repair a faulty deep freezer, in Cambridge. The Engineer did a great, tidy and efficient job and I am pleased to recommend Glotech.”

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Posted 5 years ago

“Punctual, polite and excellent service. Will use again and recommend.”

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Posted 5 years ago

“Booked a repair. On the morning of the appointment I had to chase Glotech to find out why the engineer had not turned up. Was put through to the Engineer and he knew nothing about appointment Will never use or recommend this firm”

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Posted 5 years ago

Glotech Repairs is rated 4.1 based on 4,813 reviews