Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.09

4.1 Rating 4,813 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,813 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

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“Excellent service and great value for money I know who to call next time.”

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Posted 5 years ago

“A lovely young engineer came to my flat to repair my washing machine. He repaired it in next to no time and cleaned up too. The cost was fair also. Highly recommend, and would call on this company again.”

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Posted 5 years ago

“60 seconds and your off It all started well - informed at the time of booking F&P fridge freezer making noise which wasn't their before but was working. Provided the representative with model number E402B of unit at the time of booking (5/5/2020) and visit booked (11/5/2020). Fault description - "Appliance works but is making a loud noise" Engineer arrived, very polite and professional. i explained unit worked but noise from unit. Credit to the engineer who instantly said there is nothing he could do as the they are not allowed to open unit due to the type of gas and the noise was being generated from with in the unit. My disappointment is not with the service engineer at all. Why had the call handler even bothered to make my booking or make it clear this was a possible out come from the wealth of repairs&experience has to understand the gas within the F&P in essence - fit for the bin. The input and compiling the bill - 60 seconds and your off. I have no problem paying something justifiable but i think it was daylight robbery. I asked the engineer how was it justifiable and when he called the office the bill for 60seconds input they reduced it too £100. Before making booking make sure that your unit is something that is serviceable?”

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Posted 5 years ago

“A very nice Cypriot man called Tony fixed my washing machine and gave me some tips on how to fix it myself in the future.”

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Posted 5 years ago

“Outstanding service, great communication at all times thoroughly recommend them John”

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Posted 5 years ago

“Excellent service. Extractor tripping electrics - repair was started before lock down. The engineer made temporary repair to get everything working and several more visits to fit two parts. (One part was damaged by the original problem). Four visits in all but kept the same engineer. He always rang prior to arrival, was polite, competent and ensured everything was working properly so not likely to cause future problems. Office also efficient at ringing with information on ordered parts and confirming appointments via email. Would recommend this company”

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Posted 5 years ago

“In spite of a few negative comments on your site, I have to say I was very impressed. We were the last call of the day but Dan phoned when he was 15 minutes away, arrived with protective mask and gloves, was extremely friendly, polite and efficient and the job was completed within 15 minutes. Price was exactly as I expected. No hesitation in recommending this company, and Dan.”

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Posted 5 years ago

“When we were in lockdown, our oven door broke. Glotech sent someone round (two times). The engineer came up with a very efficient and economical solution, came when he said he would and was extremely polite. Telephone service was also good. Unfortunately, I cannot remember the engineers name.”

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Posted 5 years ago

“My washing machine was vibrating so much I was in fear of it walking out the door. I booked the engineer for an initial inspection, parts were ordered, then fitted the following week. Swift, courteous service and the machine is running again.”

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Posted 5 years ago

“Glotech was very effictive in organising an engineer to repair our dishwasher during this difficult COVID period. Their engineer Tim was pleasant, very competent, and efficient in locating and fixing the problem and giving furhter advice. I can highly recommend this service”

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Posted 5 years ago

“During the covid19 pandemic my washing went bad. The person came, was friendly, diagnosed the issue, fixed it on the spot and left it as good as brand new. Cant thank them enough.”

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Posted 5 years ago

“During this Covid19 epidemic, We were more than pleased that when our dishwasher “went wrong”, we managed to find someone who would come out to diagnosis and provide treatment for it! All the appointments were on time, or a phone call to confirm if the engineer was running late. Thank you”

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Posted 5 years ago

“Utterly useless, mis diagnosed problem, only orders parts once you have paid, never comes to fit, never returns calls or replies to emails or texts. Still no repair after 2 months. ΝEVER EVER use this company”

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Posted 5 years ago

“Glotech were exceptionally efficient even in these difficult times. The engineer came when expected, identified the problem, ordered the parts and the office advised me when they had received them. An appointment was booked, the engineer arrived on time , did the job , left the site spic and span and I cannot speak highly enough of him and the whole company.”

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Posted 5 years ago

“Excellent service, excellent engineer- have helpful advice. Friendly, came when promised. Best service on an appliance I’ve had”

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Posted 5 years ago

“Very good and came on time he said”

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Posted 5 years ago

“Excellent prompt service, and fault fixed with no fuss Thanks Ben Customer service also gave quick response. Definitely 5* service.”

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Posted 5 years ago

“Brilliant. Turned up when they said, expert repair and advice, very polite engineer called Alex. 5 star”

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Posted 5 years ago

“I am a customer of domestic and general appliance cover, I had a faulty oven, they recommended Glotech as a repair company, I am so glad they did they have been so proffesional at all times which is really important to me. the engineer Alex really new his craft and he also pointed out other faults to the oven, which I did query first, I now have a relatively new oven at a very competitive price, I would highly recommend Glotech.”

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Posted 5 years ago

“Prompt service during the virus time. Knowledgeable proactive engineer. Thank you”

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Posted 5 years ago

Glotech Repairs is rated 4.1 based on 4,813 reviews