“Really pleased to have found Performance Direct. They offered a policy much more tailored to my needs and consequently at less than half the previous cost. Thank you.”
“Renewed my insurance without a phone call to run through the policy with me... expected to log in and do it all through there, not once did I agree to it but still renewed the insurance.
The policy is competitive but no idea level of cover. So a phone call will be made to discuss the above.
A phone call from your company would’ve been better than countless emails....”
“great service staff know what they are doing not like a lot of other companies.
Easy transaction with none of the spill you normally get.
Thank you for a great service
Tony”
“Used insurance for 2 months, got charged 50% of my annual premium. Customer service is very slow and antiquated. No online functionality to adjust cover. Awful company.”
“No problem so far but a bit upset that 2 days after paying my insurance premium you decided to offer £25 off car insurance not a happy bunny so I will keep my options open next time”