“Good competitive insurance.
Very difficult to get hold of on the phone. Took many hours and several occasions of being on hold to get through to anyone.”
“Thanks for telling me about policy details after I had paid rather than before. I told you I would not accept those conditions that you hadn't mentioned before you took my money but you took it anyway. Then you charged me a massive amount anyway. Worst of all, all this was prior to the time on risk date . COVER HAD NOT STARTED AND YOU WERE NEVER ON RISK. You have contravened distance selling law but the least I have to do with you suits me better than a prolonged hassle.”
“As my Insurance is for a second car that is seldom used, price was the priority. The price was most competitive my only complaint would be that to confirm the policy you must telephone the provider or the policy may be invalid, it took three daily attempts to get through and this resulted in added costs on my telephone bill. Having said that, once contact was made the process was simple and professional. I hope to never need to test a claim process so overall happy with my selection.”
“Whilst we did not renew with Performance direct for our Motorhome Insurance, during the time we were with this company we found them to be efficient, completely trouble free uploading documents, getting our questions answered were no problem at all - YES we would recommend this company in the future”
“Horrid attitude by the lady who answered the phone and vert doggy ways to concel the fact that you send customer Details - who chose to pay via DD - over to A finance company so that you can get your premium in full upfront and placing those customer on a finance agreement behind their own knowledge; I was personally harassed and rang several times at day and receiving an email a day by the company that you sent my details to provide my bank details as well as my card details in order to finalise the financial agreement which you entered without my consent and/or my knowledge as you simply done it.
Scam, crooks, god knows what else and who else you have handed my personal details to and what for!!! Absolutely scam of hearth and disgraceful business conduct.”
“I don’t know. Great service to sign up, but what will they be like when it comes to renewing. Was the great price just a lure as seem to be so common amongst insurance companies?
We shall see in a years time! (Hopefully I won’t need to make a claim)”
