Performance Direct Reviews

Name: Performance Direct
Rating: 4.20

4.20 Rating 430 Reviews

80% of reviewers recommend Performance Direct

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Customer Service
communication channels	Email, Telephone, Live Chat
queries resolved in	Under an hour

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

"Good customer service/best quotes"

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Posted 1 day ago

"Very easy process from using a comparison site to policy completion. 4 stars because I needed to phone twice to validate the policy as the first call was not answered. I did think I may have difficulty with correspondence and with confirmation of ncb ,however this was all done automatically. The staff member I spoke to was excellent. Overall setting the policy up exceeds expectations"

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Posted 2 weeks ago

"insured me. No messing, good price."

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Posted 2 weeks ago

"You did "What it said on the Tin""

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Posted 3 weeks ago

"Quite easy to arrange my car insurance, all went very well."

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Posted 3 weeks ago

"Apart from the usual long wait to speak to someone on the phone the person in question was most helpful"

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Posted 3 weeks ago

"Have been with the company many years. Trouble free and efficient."

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Posted 4 weeks ago

Hi Godfrey

Thank you for sharing your experience with us, your loyalty is appreciated.

Kind regards

Emma
Performance Direct

Posted 4 weeks ago

"Staff very knowledgeable as this was the 1st time we had insured a Campervan and helped us in the process. I am very pleased with the service ."

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Posted 1 month ago

Hi Dennis

Thank you for the taking the time to share your feedback.

It's great to hear how pleased you are with the service our staff provided when assisting with your campervan insurance.

For any further assistance, please don't hesitate to get in touch.

Kind regards

Emma
Performance Direct

Posted 1 month ago

"I have been with Performance Direct for a number of years now. I had searched for comprehensive insurance for my MGF which is used as a summer only car with low mileage. This company came up with reasonable deal. The only hastle was supplying proof of the vehicle and myself but it was worth it in the end. Other companies have similar deals but I was happy to stay with them."

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Posted 4 months ago

"Reliable in renewal, with less sign of price hiking at renewal than other brokers."

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Posted 4 months ago

"I can't really fault it. Gave me a very acceptable rate when I cribbed at the original offer so no complaints. Will come again."

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Posted 5 months ago

"Pretty good they reduced my premium this year so that’s a bonus."

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Posted 5 months ago

"Great service"

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Posted 5 months ago

"The service is good but I believe the fees are too high"

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Posted 5 months ago

"I was pleased with respnse"

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Posted 5 months ago

Hi Grace,

Thank you for your 5 star review, I am happy to hear that you are pleased with the response of our operators.

Kind regards,

Connor
Performance Direct

Posted 5 months ago