Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.56

4.6 Rating 2,729 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.6

Based on 2,729 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 1st September 2025

Martins Jekabsons Martins Jekabsons

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The website was easy to use and very clear and concise. The quote was very competitive and also the agent I spoke to you when I discovered that the Insurance was based on a classic car was very helpful . ( I was querying why D.O.C. was not included and it was because it was a classic car policy which is ok with me .”

Helpful Report

Posted 1 month ago

Hi, Thanks so much for the 5 stars! We’re glad you found the website easy to use and that the quote was competitive. It’s great to hear our agent could help with the classic car policy details and that explaining why D.O.C. isn’t included was helpful. Kind regards, Emily Performance Direct

Posted 1 month ago

“I found you pleasant courteous and efficient with good clear voices on the phone”

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Posted 1 month ago

Hi, Thanks so much for the 5 stars! We’re glad you found us pleasant, courteous and efficient with good clear voices on the phone. Kind regards, Emily Performance Direct

Posted 1 month ago

“Easy to use website with a very good price.”

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Posted 1 month ago

Hi Laura, Thanks so much for the 5 stars! We’re glad you found the website easy to use and the price very good. Kind regards, Jess Performance Direct

Posted 1 month ago

“Straightforward to deal with and an efficient service. Thank you.”

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Posted 1 month ago

Hi there, Thanks so much for the 5 stars! We’re glad you found dealing with us straightforward and the service efficient. Kind regards, Jess Performance Direct

Posted 1 month ago

“Easy to contact by phone and arrange cover”

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Posted 1 month ago

Hi Paul, Thanks so much for the 5 stars! We’re glad you found it easy to contact us by phone and arrange cover. Kind regards, Jess Performance Direct

Posted 1 month ago

“Helpful advice and didn't have to wait long to speak to an agent.”

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Posted 2 months ago

Hi Kenneth, Thanks so much for the 5 stars! We're glad you found our advice helpful and that you didn’t have to wait to speak to an agent. Kind regards, Jess Performance Direct

Posted 1 month ago

“Staff very helpful and efficient.”

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Posted 2 months ago

Hi Alimami, Thanks so much for the 5 stars! We’re glad you found our staff helpful and efficient. Kind regards, Jess Performance Direct

Posted 2 months ago

“Competitive professional service.”

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Posted 2 months ago

Hi Dean, Thanks so much for the 5 stars! We’re glad you found our service competitive and professional. Kind regards, Jess Performance Direct

Posted 2 months ago

“Great service and polite helpful members of staff”

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Posted 2 months ago

Hi Gail, Thanks so much for the 5 stars! We're glad you found our service great and our staff polite and helpful. Kind regards, Jess Team Performance Direct

Posted 2 months ago

“All good, easy to use, good prices, good communication, would recommend.”

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Posted 2 months ago

Hi Karen, Thanks so much for the 5 stars! We're glad you found it easy to use, with good prices and good communication, and that you'd recommend us. Kind regards, Jess Performance Direct

Posted 2 months ago

“Very impressed with the service. Good choice of insurers to choose from and very quick and easy to arrange.”

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Posted 2 months ago

Hi Stephen, Thanks so much for the 5 stars! We’re glad you were impressed with the service and that you found the insurers easy to choose from and the process quick and easy. Kind regards, Molly Performance Direct

Posted 2 months ago

“Great service”

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Posted 2 months ago

Hi Carl, Thanks so much for the 5 stars! We’re glad you found Performance Direct great. Kind regards, Molly Performance Direct

Posted 2 months ago

“All in all excellent service from a reputable company, easy to deal with, thankyou”

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Posted 2 months ago

Hi Douglas, Thanks so much for the 5 stars! We’re glad you found Performance Direct easy to deal with and that you’re happy with the service. Kind regards, Molly Performance Direct

Posted 2 months ago

“Simply Very Good 👍”

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Posted 2 months ago

Hi Jane, Thanks so much for the 5 stars! We’re glad you found Performance Direct Simply Very Good. Kind regards, Molly Performance Direct

Posted 2 months ago

“I love no nonsense”

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Posted 2 months ago

Hi there, We love no-nonsense too! Thanks for the 5 stars. Kind regards, Molly Performance Direct

Posted 2 months ago

“I had to ring up because your company had spelt my name wrong and although it was corrected on the Insurance Certificat it is still wrong on the other paperwork and also on this request for review. Michael this is how it should be spelt NOT Micheal!”

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Posted 2 months ago

Hi Micheal, We’re sorry for the continued misspelling on your paperwork. We have corrected it on the Insurance Certificate, and we’ll ensure all other documents are updated as well. Please let us know which remaining documents still show the incorrect spelling and share your reference number so we can rectify this promptly. Kind regards, Molly Performance Direct

Posted 2 months ago

“The premium was cheap and didn’t increase on renew. I am very pleased with you guys and recommend you to everyone. Thank you.”

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Posted 2 months ago

Hi Kamran, Thank you so much for your kind words! We’re thrilled you’re pleased with us and that the premium stayed affordable on renewal. We appreciate your recommendation. Kind regards, Molly Team Performance Direct

Posted 2 months ago

“Excellent service”

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Posted 2 months ago

Hi there, Thank you so much for your kind words! We’re thrilled you had an excellent experience with Performance Direct. Kind regards, Molly Performance Direct

Posted 2 months ago

“Great renewal”

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Posted 2 months ago

Hi Simon, Thank you so much for your kind words! We’re thrilled you had a great renewal with Performance Direct. Kind regards, Molly Performance Direct

Posted 2 months ago

“Excellence”

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Posted 2 months ago

Hi there, Thank you so much for your kind words! We’re thrilled you had an excellent experience with Performance Direct. Kind regards, Molly Performance Direct

Posted 2 months ago

Performance Direct is rated 4.6 based on 2,729 reviews