Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.56

4.6 Rating 2,753 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.6

Based on 2,753 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 1st September 2025

Martins Jekabsons Martins Jekabsons

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Anonymous

Anonymous // 01/01/2019

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English

“Very good service”

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Posted 5 hours ago

“Very good value”

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Posted 3 days ago

“Great service thanks.”

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Posted 4 days ago

Hi, Thanks for the review and the 5/5 rating. We’re glad you found the service great. Kind regards, Chloe Team Performance Direct

Posted 4 days ago

“Very happy with the information given and easy to understand that’s the reason I continued”

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Posted 5 days ago

Hi, Thanks for the review and the 5/5 rating. We’re glad you found the information easy to understand and that you continued. Kind regards, Chloe Team Performance Direct

Posted 4 days ago

“Offered all options i requested at a great price, very happy.”

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Posted 5 days ago

Hi, Thanks for the review and the 5/5 rating. We’re glad you found all the options you requested at a great price and that you’re very happy. Kind regards, Chloe Team Performance Direct

Posted 4 days ago

“I have taken my insurance from Comfort and given it to performance , see how the next 12mths go”

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Posted 5 days ago

Hi, Thanks for the review and the 5/5 rating. We’re glad you’re happy with the service and that you’ve taken insurance with Comfort and given it to Performance. We’ll be here for the next 12 months. Kind regards, Chloe Team Performance Direct

Posted 4 days ago

“Very helpful customer service, polite & professional. Highly recommend !”

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Posted 6 days ago

Hi, Thanks for the review and the 5/5 rating. We’re glad you found the customer service very helpful, polite and professional. We appreciate the recommendation. Kind regards, Chloe Team Performance Direct

Posted 4 days ago

“Very helpful staff when enquiring about motorcycle insurance policies”

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Posted 6 days ago

Hi, Thanks for the review and the 5/5 rating. We’re glad our staff were very helpful when enquiring about motorcycle insurance policies. Kind regards, Chloe Team Performance Direct

Posted 4 days ago

“Good service each year”

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Posted 1 week ago

Hi, Thanks for the review and the 5/5 rating. We’re glad you’ve had good service each year. Kind regards, Chloe Team Performance Direct

Posted 4 days ago

“i have always been very happy with performance direct”

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Posted 1 week ago

Hi, Thanks for the review and the 5/5 rating. We’re glad you’re happy with Performance Direct. Kind regards, Chloe Team Performance Direct

Posted 4 days ago

“so far so good have not dealt with anyone directly yet but have had car insurance with them prior to this time”

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Posted 1 week ago

Hi, Thanks for the review and the 5/5 rating. We’re glad you’re happy with things so far and that you’ve had car insurance with us previously. Kind regards, Chloe Team Performance Direct

Posted 4 days ago

“Got the right,affordable price.”

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Posted 1 week ago

Hi, Thanks for the review and the 5/5 rating. We’re glad you got the right, affordable price. Kind regards, Chloe Team Performance Direct

Posted 4 days ago

“Excellent customer service, great product, would certainly recommend the company.”

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Posted 1 week ago

Hi, Thanks for the review and the 5/5 rating. We’re glad you experienced excellent customer service and a great product, and that you’d recommend us. Kind regards, Chloe Performance Direct

Posted 1 week ago

“Consistently good value, good communications and transparent”

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Posted 1 week ago

Hi, Thanks for the review and the 5/5 rating. We’re glad you’re finding consistently good value, good communications and transparent. Kind regards, Chloe Performance Direct

Posted 1 week ago

“Easy to do, early days yet but so far so good .”

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Posted 2 weeks ago

Hi, Thanks for the review and the 5/5 rating. We’re glad you’re finding it easy to do and that things are going well so far. Kind regards, Chloe Performance Direct

Posted 2 weeks ago

“Easy to do speaking to a person”

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Posted 2 weeks ago

Hi, Thanks for the review and the 5/5 rating. We’re glad you found it easy to speak to a person. Kind regards, Emily Performance Direct

Posted 2 weeks ago

“Easy to deal with, many thanks”

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Posted 2 weeks ago

Hi, Thanks for the review and the 5/5 rating. We’re glad you found it easy to deal with. Kind regards, Emily Performance Direct

Posted 2 weeks ago

“So far I have found the app easy to use”

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Posted 3 weeks ago

Hi, Thanks for the review and the 5/5 rating. We’re glad you found the app easy to use. Kind regards, Emily Performance Direct

Posted 2 weeks ago

“Better price than others. Query about window claim which took a bit of sorting, but ogherwise ok.”

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Posted 3 weeks ago

Hi, Thanks for the review and the 4/5 rating. We’re glad you found us with a better price. Sorry about the window claim sorting, and we’re here if you’d like us to help with anything else. Kind regards, Emily Performance Direct

Posted 2 weeks ago

“Fast, fair and efficient”

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Posted 3 weeks ago

Hi, Thanks for the review and the 4/5 rating. We’re glad you found us fast, fair and efficient. If there’s anything we can do to earn that extra star, please let us know. Kind regards, Chloe Team Performance Direct

Posted 3 weeks ago

Performance Direct is rated 4.6 based on 2,753 reviews