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Performance Direct Reviews

4.24 Rating 374 Reviews
81% of reviewers recommend Performance Direct
Company Reviews
Read Performance Direct Reviews
63.90%
239 Reviews
17.38%
65 Reviews
6.15%
23 Reviews
3.74%
14 Reviews
8.82%
33 Reviews
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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Customer Service
Email, Telephone, Live Chat
communication channels
Under an hour
queries resolved in
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Adrian Powell
Verified Buyer
"I have been with Performance Direct for a number of years now. I had searched for comprehensive insurance for my MGF which is used as a summer only car with low mileage. This company came up with reasonable deal. The only hastle was supplying proof of the vehicle and myself but it was worth it in the end. Other companies have similar deals but I was happy to stay with them."
Helpful Report
Posted 1 day ago
Tony Parkinson
Verified Buyer
"Easy to deal with on line and over the phone, a smooth transitions from one year to the next. Competitive rates, I would recommend."
Helpful Report
Posted 1 day ago
John Evans
Verified Buyer
"Helpful staff. Great quote. What more can you ask for?."
Helpful Report
Posted 1 day ago
Yvonne Fletcher
Verified Buyer
"Reliable in renewal, with less sign of price hiking at renewal than other brokers."
Helpful Report
Posted 1 day ago
Steve McKelvey
Verified Buyer
"great service"
Helpful Report
Posted 2 days ago
Anonymous
Verified Buyer
"Clear terms and value for money."
Helpful Report
Posted 4 days ago
Alison David
Verified Buyer
"Nice to receive a personnel reminder on the phone, caller very helpful, looked into a good deal to renew insurance for the year 2019-20."
Helpful Report
Posted 4 days ago
Wendy Nash
Verified Buyer
"Very happy with service."
Helpful Report
Posted 5 days ago
Jane Walker
Verified Buyer
"Very good value for money. Everything is clearly explained. Thank you."
Helpful Report
Posted 6 days ago
John Dunne
Verified Buyer
"Well happy with Performance Direct"
Helpful Report
Posted 6 days ago
Tim Berriman
Verified Buyer
"Prompt efficient service for a reasonable premium."
Helpful Report
Posted 1 week ago
William Ridsdale
Verified Buyer
"I can't really fault it. Gave me a very acceptable rate when I cribbed at the original offer so no complaints. Will come again."
Helpful Report
Posted 1 week ago
Gary Hart
Verified Buyer
"Easy to deal with and competitively priced."
Helpful Report
Posted 1 week ago
Sayed Ashrafi
Verified Buyer
"Excellent communication At the end of policy because it could not be renewed my no claims bonus proof was automatically sent to me together with a thank you note and letting me know that the policy has now ended Regular text messages on my mobile during policy for any important changes."
Helpful Report
Posted 1 week ago
Mark Spalding
Verified Buyer
"Sorry for delay with my feedback but yet again your prices and fast response to a question I needed help with are still first class keep up the brilliant work and will be contacting you again soon when next insurance is due"
Helpful Report
Posted 1 week ago
William Evans
Verified Buyer
"All very efficient and made easy over the phone, much easier than online for old guys l"
Helpful Report
Posted 1 week ago
Paul Griffiths
Verified Buyer
"Received e-mail thanking us for renewing insurance without any prior information regarding costs or terms and conditions. We contacted to complain and got passed around from pillar to post. Very unprofessional experience."
Helpful Report
Posted 1 week ago
Angela Kelly
Verified Buyer
"Pretty good they reduced my premium this year so that’s a bonus."
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
"Great service"
Helpful Report
Posted 2 weeks ago
David Cooper
Verified Buyer
"When I phoned up about an accident I was passed around departments and then transferred to the WRONG insurance company. Then spent another hour going around the same loops to go to the correct one. I also said I was thinking of changing van and then got a e-mail saying I wasn't renewing as I had sold it. It then took another hour to sort this out. Very poor customer service and I would not recommend them to anyone."
Helpful Report
Posted 2 weeks ago
Performance Direct is rated 4.24 based on 374 reviews
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