Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.56

4.6 Rating 2,728 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.6

Based on 2,728 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 1st September 2025

Martins Jekabsons Martins Jekabsons

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good helpful company to deal with”

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Posted 9 hours ago

“Very competitive prices and the only insurance company I've ever dealt with who provided a renewal quote lower than the previous year.”

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Posted 1 day ago

“So far, so good. Excellent”

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Posted 4 days ago

Hi, Thanks so much for the 5 stars! We’re glad you’re happy so far and you find us excellent. Kind regards, Emily Performance Direct

Posted 3 days ago

“Easy to deal with”

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Posted 1 week ago

Hi, Thanks so much for the 5 stars! We’re glad you found us easy to deal with. Kind regards, Emily Performance Direct

Posted 1 week ago

“Only been insured a month but what a month it's been having to upload pictures of your bikes not only in the garage but pictures of ya garage with the door open for multiple bikes.☹️ don't think I'll be using ya again.”

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Posted 1 week ago

Hi, We are sorry to hear to you are unhappy with our validation process. We understand it can be frustrating when we request documents to complete the validation, however this is done to ensure that the cover you have is correct. We cannot in good faith allow you to continue cover with incorrect details on the policy, as in event of a claim you wouldn't be covered and would be left in financial detriment. Kind regards, Emily Performance Direct

Posted 1 week ago

“Reliable every time”

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Posted 3 weeks ago

Hi, Thanks so much for the 5 stars! We’re glad you found us reliable every time. Kind regards, Emily Performance Direct

Posted 2 weeks ago

“Very helpful and personal thank you”

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Posted 3 weeks ago

Hi, Thanks so much for the 5 stars! We’re glad you found it helpful and personal. Kind regards, Molly Performance Direct

Posted 3 weeks ago

“Good service”

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Posted 4 weeks ago

Hi, Thanks so much for the 5 stars! We’re glad you had a great experience with Performance Direct. Kind regards, Molly Performance Direct

Posted 3 weeks ago

“Cheap n quick. No messing about all sorted quickly”

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Posted 1 month ago

Hi, Thanks so much for the 5 stars! We’re glad it was cheap and quick with no messing about. Kind regards, Molly Performance Direct

Posted 1 month ago

“Easy to get quotation, queries response from support was excellent- very competitive motorhome insurance cost with own tracker supported. Highly recommended”

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Posted 1 month ago

Hi, Thanks so much for the 5 stars! We’re glad you found it easy to get a quotation and that our support was excellent and the pricing competitive with the tracker. Kind regards, Molly Performance Direct

Posted 1 month ago

“5 star service ,recommend 2 anyone.”

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Posted 1 month ago

Hi, Thanks so much for the 5 stars! We’re glad you had a great experience with Performance Direct. Kind regards, Molly Performance Direct

Posted 1 month ago

“year on year cheap classic insurance cover thanks”

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Posted 1 month ago

Hi, Thanks so much for the 5 stars! We’re glad you’re getting year-on-year cheap classic insurance cover. Kind regards, Molly Performance Direct

Posted 1 month ago

“Great service and excellent price”

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Posted 1 month ago

Hi, Thanks so much for the 5 stars! We’re glad you had a great experience with Performance Direct. Kind regards, Molly Team Performance Direct

Posted 1 month ago

“Very helpful and a good price 👍”

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Posted 1 month ago

Hi, Thanks so much for the 5 stars! We’re glad you found the service helpful and the price good. Kind regards, Molly Team Performance Direct

Posted 1 month ago

“I found your staff very helpful with the Q & A also the product suites my needs thanks again Trevor nesbeth”

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Posted 1 month ago

Hi, Thanks so much for the 5 stars! We’re glad our staff were helpful and that the products meet your needs. Kind regards, Molly Performance Direct

Posted 1 month ago

“Great prices so far for my Subaru and Fireblade”

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Posted 1 month ago

Hi, Thanks so much for the 5 stars! We’re glad you’ve found great prices for your Subaru and Fireblade. Kind regards, Emily Performance Direct

Posted 1 month ago

“everything was excellent.”

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Posted 1 month ago

Hi, Thanks so much for the 5 stars! We’re glad everything was excellent. Kind regards, Emily Performance Direct

Posted 1 month ago

“Very helpful”

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Posted 1 month ago

Hi, Thanks so much for the 5 stars! We’re glad we could be of help. Kind regards, Emily Performance Direct

Posted 1 month ago

“I purchased a Performave Direct policy for my new campervan. The transaction was quick, easy and a perfect example of what taking out motor insurance should be like.”

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Posted 1 month ago

Hi, Thanks so much for the 5 stars! We’re glad the policy process for your campervan was quick and easy and a great example of how motor insurance should be. Kind regards, Emily Performance Direct

Posted 1 month ago

“The website was easy to use and very clear and concise. The quote was very competitive and also the agent I spoke to you when I discovered that the Insurance was based on a classic car was very helpful . ( I was querying why D.O.C. was not included and it was because it was a classic car policy which is ok with me .”

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Posted 1 month ago

Hi, Thanks so much for the 5 stars! We’re glad you found the website easy to use and that the quote was competitive. It’s great to hear our agent could help with the classic car policy details and that explaining why D.O.C. isn’t included was helpful. Kind regards, Emily Performance Direct

Posted 1 month ago

Performance Direct is rated 4.6 based on 2,728 reviews