Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.54

4.5 Rating 2,624 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,624 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“What can I say the price for my audi a3 was unbelievable it was lower than 2yrs a go i was over the moon with them and with all the extras you get with them are great the service is outstanding.”

Helpful Report

Posted 18 hours ago

Hi James, Thank you for the amazing 5-star review! We're overjoyed to hear that you found our pricing for your Audi A3 unbelievable and that you're enjoying the extras we offer. Your kind words about our service truly mean the world to us! Best Wishes, Jess Performance Direct.

Posted 1 hour ago

“Easy and excellent service”

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Posted 1 day ago

Hi Matthew, Thank you for the awesome 5-star review! We're delighted to hear that you found our service easy and excellent. Your feedback means a lot to us! Best Wishes, Jess Performance Direct.

Posted 1 hour ago

“Unbeatable price..undercut my renewal by £150... easy to do it all online..”

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Posted 1 day ago

Hi John, Thank you for the incredible 5-star review! We’re thrilled to hear that you found our price unbeatable and enjoyed the ease of doing everything online. Your satisfaction is our priority! Best Wishes, Jess Performance Direct.

Posted 1 hour ago

“Easy to use, great value.”

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Posted 3 days ago

Hi Brian, Thank you for the fantastic 5-star review! We're glad to hear you found our service easy to use and a great value. Your feedback is greatly appreciated! Kind regards, Molly Performance Direct

Posted 3 days ago

“Always very happy to help.”

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Posted 3 days ago

Hi there, Thank you for the amazing 5-star review! We really appreciate your kind words and are always here to help. It’s our pleasure to assist you! Kind regards, Molly Performance Direct

Posted 3 days ago

“Fantastic service. Best prices and easy set up for my insurance. Stayed with performance direct for a second year. Best service and the app is so easy to use.”

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Posted 3 days ago

Hi Mark, Thank you for the fantastic 5-star review! We’re delighted to hear that you enjoyed our service, found the app easy to use, and decided to stay with us for another year. Your continued support means the world to us! Kind regards, Molly Performance Direct

Posted 3 days ago

“Good quote, policy set very easy online, pleasure to do business with.”

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Posted 5 days ago

Hi there, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our quote process easy and enjoyed doing business with us. Your satisfaction is what we strive for! Best Wishes, Jess Performance Direct.

Posted 4 days ago

“very efficient”

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Posted 5 days ago

Hi there, Thank you for the fantastic 5-star review! We're so glad to hear that you found our service efficient. Your feedback motivates us to keep delivering the best experience possible! Best Wishes, Jess Performance Direct.

Posted 4 days ago

“Great price . Great service . Well recommended .”

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Posted 5 days ago

Hi Craige, Thank you so much for the amazing 5-star review! We're thrilled to hear that you experienced great prices and service with us. Your recommendation means a lot, and we're here to support you anytime! Best Wishes, Jess Performance Direct.

Posted 5 days ago

“Done online no more than 10 mins very happy with price”

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Posted 6 days ago

Hi Colin, Thank you for the fantastic 5-star review! We're delighted to hear that you had such a quick and satisfying experience with us. Your happiness with the price truly makes our day! Best Wishes, Jess Performance Direct.

Posted 5 days ago

“good no hassle company with competitive renewal prices”

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Posted 6 days ago

Hi James, Thank you for the fantastic 5-star review! We're so pleased to hear that you find us to be a hassle-free company with competitive renewal prices. Your feedback is greatly appreciated! Best Wishes, Jess Performance Direct.

Posted 5 days ago

“Very good indeed .”

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Posted 1 week ago

Hi Steve, Thank you for the wonderful 5-star review! We're thrilled to hear you think we’re very good indeed. Your support means a lot to us! Best Wishes, Jess Performance Direct.

Posted 5 days ago

“I'm 58 never had a motorcycle stolen havnt had accident no thought of my own for over 25 years , live in a good area with a garage and loads of security, I bought an 2008 bike worth £1200 only do 2000 miles max now normally less and my premium was a third of the bikes value, something isn't right”

Helpful Report

Posted 1 week ago

Hi Steven, Thank you for sharing your feedback. We understand your concerns regarding the premium rates, especially given your positive history and the security measures you have in place. Insurance premiums can be influenced by various factors, including market conditions and risk assessments, which may sometimes not align with individual circumstances. We appreciate your input and will take it into account as we continually strive to enhance our offerings. Best Wishes, Jess Performance Direct.

Posted 4 days ago

“Good cheap insurance”

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Posted 1 week ago

Hi there, Thank you for the fantastic 5-star review! We're so pleased to hear that you found our insurance to be both good and affordable. Your satisfaction means the world to us! Best wishes, Molly Performance Direct

Posted 1 week ago

“Excellent”

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Posted 1 week ago

Hi Adrian, Thank you for the fantastic 5-star review! We're delighted to hear that you had an excellent experience with us. Your happiness is our top goal! Kind regards, Molly Performance Direct

Posted 1 week ago

“The on line service works well, the tracker took longer than expected to arrive, but I was always able to get confirmation via the chat system that it was on the way. access to documentation is good and overall this is my third year of being insured with Performance Direct, so it can't be that bad.”

Helpful Report

Posted 1 week ago

Hi Martyn, Thank you for the great 4-star review! We're glad to hear that our online service worked well for you and that you appreciated the chat system for updates on your tracker. We strive for continuous improvement, and your feedback helps us in that mission. We’re delighted to have you as a loyal customer for your third year! Kind regards, Molly Performance Direct

Posted 1 week ago

“Very good insurance company Very helpful and easy to contact”

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Posted 1 week ago

Hi Diane, Thank you for the wonderful 5-star review! We’re thrilled to hear that you found us helpful and easy to contact. Your satisfaction is our top priority, and we’re always here to assist you! Best Wishes, Jess Performance Direct.

Posted 1 week ago

“Easy, simple and hassle free, nice1.”

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Posted 1 week ago

Hi Graham, Thank you for the awesome 5-star review! We’re so glad to hear you found the process easy and hassle-free. Your feedback means a lot to us! Best Wishes, Jess Performance Direct.

Posted 1 week ago

“can't fault Performance Direct always manages to beat any other quotes at the moment glad I can rely on them”

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Posted 1 week ago

Hi George, Thank you for the amazing 5-star review! We're thrilled to hear that you can always rely on us to beat other quotes. Your trust and confidence in Performance Direct mean so much to us! Warm regards, Team Performance Direct

Posted 1 week ago

“Easy to work with very competitive prices”

Helpful Report

Posted 1 week ago

Hi there, Thank you for the fantastic 5-star review! We’re delighted to hear that you found us easy to work with and that our prices are competitive. Your satisfaction is our priority, and we’re always here to assist you! Best Wishes, Team Performance Direct

Posted 1 week ago

Performance Direct is rated 4.5 based on 2,624 reviews