Performance Direct Reviews

4.15 Rating 954 Reviews

78 %

of reviewers recommend Performance Direct

Merchant Metrics


Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.33 out of 5

Performance Direct 5 star review on 23rd July 2021

Ian Laing

Performance Direct 5 star review on 5th April 2021

Anonymous

Anonymous // 01/01/2019

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“Charges to cancel within cooling off period are £75. which s disproportionate and not reasonable. In fact, more than a third of the full year's premium in this case. Otherwise good.”

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Posted 3 weeks ago

“I was dealt with very efficiently”

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Posted 3 weeks ago

“Really seemed to know what they are doing I had stack of other deals 2 cheaper but decided to go with yourselfs”

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Posted 3 weeks ago

“I have been with Hastings for a number of years but no way could they match the price of Performance Direct”

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Posted 3 weeks ago

“Dreadful customer service. Cancelled after 1 month”

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Posted 4 weeks ago

“Excellent”

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Posted 4 weeks ago

“A very good company to deal with quick and easy”

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Posted 1 month ago

“Hello, I received an email on the 7th of October advising that I would shortly get my insurance policy. I'M still waiting. Not impressed. Andrew Hamill”

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Posted 1 month ago

“When querying the start date of my policy in regards to the end date of my previous policy, Just fobbed off”

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Posted 1 month ago

“Always good comms and have found them to be very fairly priced for insuring classic cars. The 'agreed valuation' process can be a bit tiresome with providing photos, receipts and on occasion an independent valuation, however, that is a necessity for the older and desirable cars”

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Posted 1 month ago

“Good service, competitive premiums and good online account for accessing policy docs etc.”

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Posted 1 month ago

“They were very helpful ,was sorted promptly with no hassle”

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Posted 1 month ago

“Excellent service with really helpful people.”

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Posted 1 month ago

“Very easy to insurance & very good price. Had to send some photos of car being in garage & mileage which is understandable. 5*****”

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Posted 1 month ago

“Good services. Eficient and fast”

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Posted 1 month ago

“I haven’t received my documents yet. I emailed sometime ago and stated the above but still have not received them.”

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Posted 1 month ago

“No messing. Straight to business. On cover . Great service”

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Posted 1 month ago

“Dreadful company! Takes your money then you’ll find the insurance company won’t insure you, then takes a month to refund you ? Avoid.. Buy Cheap.. Buy Twice!”

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Posted 1 month ago

“Kick me out after a year because whatever reason with a unknown insurance company notice. I have no issue last year with you but it's not working like that. Also no ncb documents”

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Posted 1 month ago

“Very easy to deal with courteous and polite nothing was too much trouble”

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Posted 1 month ago

Performance Direct is rated 4.15 based on 954 reviews