Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.56

4.6 Rating 2,739 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.6

Based on 2,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 1st September 2025

Martins Jekabsons Martins Jekabsons

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Anonymous

Anonymous // 01/01/2019

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English

“Easy to do, early days yet but so far so good .”

Helpful Report

Posted 3 days ago

Hi, Thanks for the review and the 5/5 rating. We’re glad you’re finding it easy to do and that things are going well so far. Kind regards, Chloe Performance Direct

Posted 3 days ago

“Easy to do speaking to a person”

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Posted 4 days ago

Hi, Thanks for the review and the 5/5 rating. We’re glad you found it easy to speak to a person. Kind regards, Emily Performance Direct

Posted 3 days ago

“Easy to deal with, many thanks”

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Posted 5 days ago

Hi, Thanks for the review and the 5/5 rating. We’re glad you found it easy to deal with. Kind regards, Emily Performance Direct

Posted 3 days ago

“So far I have found the app easy to use”

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Posted 6 days ago

Hi, Thanks for the review and the 5/5 rating. We’re glad you found the app easy to use. Kind regards, Emily Performance Direct

Posted 3 days ago

“Better price than others. Query about window claim which took a bit of sorting, but ogherwise ok.”

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Posted 6 days ago

Hi, Thanks for the review and the 4/5 rating. We’re glad you found us with a better price. Sorry about the window claim sorting, and we’re here if you’d like us to help with anything else. Kind regards, Emily Performance Direct

Posted 3 days ago

“Fast, fair and efficient”

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Posted 1 week ago

Hi, Thanks for the review and the 4/5 rating. We’re glad you found us fast, fair and efficient. If there’s anything we can do to earn that extra star, please let us know. Kind regards, Chloe Team Performance Direct

Posted 1 week ago

“Good price easy to renew my insurance.”

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Posted 2 weeks ago

Hi, Thanks so much for the 5 stars! We’re glad you find the price good and that renewing your insurance was easy. We appreciate you choosing Performance Direct. Kind regards, Chloe Performance Direct

Posted 1 week ago

“Great value for money,easy to navigate the app.both my campers are insured with P D.”

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Posted 3 weeks ago

Hi, Thanks so much for the 5 stars! We’re glad you’re happy with the value for money and that you find the app easy to navigate. Great to hear your campers are insured with Performance Direct. Kind regards, Emily Performance Direct

Posted 3 weeks ago

“Excellent service, great pricing and no hassle, been fed up with other companies putting up prices for no reason, really pleased with everything”

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Posted 3 weeks ago

Hi, Thanks so much for the 5 stars! We’re glad you’re happy with the service, pricing, and that there’s no hassle. We appreciate you choosing Performance Direct. Kind regards, Emily Performance Direct

Posted 3 weeks ago

“Always helpful been a customer for a long time”

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Posted 1 month ago

Hi, Thanks for the review and for being a long-time customer. We’re glad you’ve found us consistently helpful. Kind regards, Emily Performance Direct

Posted 3 weeks ago

“Yey man, excellent very good.”

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Posted 1 month ago

Hi, Thanks so much for the 5 stars! We’re glad you’re happy so far and you find us excellent. Kind regards, Emily Performance Direct

Posted 1 month ago

“Good helpful company to deal with”

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Posted 1 month ago

Hi, Thanks so much for the 5 stars! We’re glad you’re happy with us and you found us helpful. Kind regards, Emily Performance Direct

Posted 1 month ago

“Very competitive prices and the only insurance company I've ever dealt with who provided a renewal quote lower than the previous year.”

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Posted 1 month ago

Hi, Thanks so much for the 5 stars! We’re glad you’re happy with our competitive prices and that your renewal quote was lower than the previous year. Kind regards, Emily Performance Direct

Posted 1 month ago

“So far, so good. Excellent”

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Posted 1 month ago

Hi, Thanks so much for the 5 stars! We’re glad you’re happy so far and you find us excellent. Kind regards, Emily Performance Direct

Posted 1 month ago

“Easy to deal with”

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Posted 1 month ago

Hi, Thanks so much for the 5 stars! We’re glad you found us easy to deal with. Kind regards, Emily Performance Direct

Posted 1 month ago

“Only been insured a month but what a month it's been having to upload pictures of your bikes not only in the garage but pictures of ya garage with the door open for multiple bikes.☹️ don't think I'll be using ya again.”

Helpful Report

Posted 1 month ago

Hi, We are sorry to hear to you are unhappy with our validation process. We understand it can be frustrating when we request documents to complete the validation, however this is done to ensure that the cover you have is correct. We cannot in good faith allow you to continue cover with incorrect details on the policy, as in event of a claim you wouldn't be covered and would be left in financial detriment. Kind regards, Emily Performance Direct

Posted 1 month ago

“Reliable every time”

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Posted 1 month ago

Hi, Thanks so much for the 5 stars! We’re glad you found us reliable every time. Kind regards, Emily Performance Direct

Posted 1 month ago

“Very helpful and personal thank you”

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Posted 1 month ago

Hi, Thanks so much for the 5 stars! We’re glad you found it helpful and personal. Kind regards, Molly Performance Direct

Posted 1 month ago

“Good service”

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Posted 2 months ago

Hi, Thanks so much for the 5 stars! We’re glad you had a great experience with Performance Direct. Kind regards, Molly Performance Direct

Posted 1 month ago

“Cheap n quick. No messing about all sorted quickly”

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Posted 2 months ago

Hi, Thanks so much for the 5 stars! We’re glad it was cheap and quick with no messing about. Kind regards, Molly Performance Direct

Posted 2 months ago

Performance Direct is rated 4.6 based on 2,739 reviews