Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.55

4.6 Rating 2,644 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.6

Based on 2,644 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 1st September 2025

Martins Jekabsons Martins Jekabsons

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very good service and price”

Helpful Report

Posted 18 hours ago

“I wanted to insurance my old mgf and Performance Direct gave the best quote by a mile.”

Helpful Report

Posted 4 days ago

Hi Martin, Thank you for the amazing 5-star review! We're so pleased to hear that you found the best quote for insuring your MGF with us. Your satisfaction is our top priority, and your feedback really inspires us to keep delivering excellent service! Kind regards, Molly Performance Direct

Posted 1 day ago

“Great service”

Helpful Report

Posted 4 days ago

Hi Alan, Thank you so much for the fantastic 5-star review! We're delighted to hear you had a great experience with our service. Your kind words motivate us to keep delivering the best! Kind regards, Molly Performance Direct

Posted 1 day ago

“Ladies very helpful on the phone One man not. .He asked about pension although payment annually”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your balanced feedback! We're glad to hear the ladies on the phone were helpful. We're sorry to learn about your experience with the gentleman asking about the pension. Your comments will help us improve our service. Kind regards, Molly Performance Direct

Posted 4 days ago

“Spot on 👍🏼”

Helpful Report

Posted 1 week ago

Hi Stephen, Thanks a million for the fantastic 5-star review! We're thrilled to hear that you found everything spot on. Your support truly means a lot to us! Kind Regards, Jess Team Performance Direct

Posted 1 week ago

“Payed monthly like most do.. sold my car 5 months after and tried to insure my new car with performance direct, They refused to insure my new car and demanded i payed the rest of my cars policy (7 months) within 7 days including a £55 cancellation fee! So i cost me more than my years insurance! I tried to speak to them about this and they were very uncooperative.. the second cheapest price for my new car insurance was performance direct!! So they could have insured my new vehicle and save me hundreds of pounds”

Helpful Report

Posted 2 weeks ago

Hi Darren, We sorry to hear about the issues you've encountered with your recent experience. We strive to ensure a seamless transition for our customers when they change vehicles, and it's disappointing to hear the insurer was unable to cover your new vehicle. Your feedback is invaluable, and I assure you we will work hard to improve our services. If you would like to discuss this further, please reach out directly to our customer service team. Kind regards, Jess Performance Direct

Posted 1 week ago

“good price and easy to use website”

Helpful Report

Posted 2 weeks ago

Hi Nick, Thank you for the wonderful 5-star review! We're thrilled to hear that you found our pricing great and the website easy to use. Your satisfaction is our top priority. Kind regards, Team Performance Direct

Posted 1 week ago

“Very good service”

Helpful Report

Posted 2 weeks ago

Hi Paul, Thank you so much for the fantastic 5-star review! We're delighted to hear that you had a very good experience with our service. Your feedback is greatly appreciated and motivates us to keep delivering top-notch support! Kind Regards, Molly Performance Direct

Posted 2 weeks ago

“Excellent service very helpful easy to insure a older car”

Helpful Report

Posted 2 weeks ago

Hi Garry, Thank you for the awesome 5-star review! We're so pleased to hear that you found our service helpful and easy for insuring your older car. Your support means the world to us! Kind regards, Molly Performance Direct

Posted 2 weeks ago

“Have nothing bad to say.. Just great Insurance company..”

Helpful Report

Posted 2 weeks ago

Hi Martins, Thank you for the fantastic 5-star review! We're so glad to hear that you have had such a great experience with us. Your kind words truly mean a lot to the team! Kind regards, Molly Performance Direct

Posted 2 weeks ago

“Very good insurance company was able to offer all the services I required to get my car insured and was very reasonable with the cost”

Helpful Report

Posted 2 weeks ago

Hi Mark, Thank you for the wonderful 5-star review! We're thrilled to hear that you found our services to meet all your car insurance needs at a reasonable cost. Your satisfaction is our top priority, and we truly appreciate your feedback! Best Wishes, Jess, Team Performance Direct

Posted 2 weeks ago

“Easy to deal with via the website. Competitive quotes are good.”

Helpful Report

Posted 3 weeks ago

Hi Daljit, Thank you for the fantastic 5-star review! We're delighted to hear that you found our website easy to navigate and that our quotes were competitive. Your feedback is truly appreciated! Kind regards, Molly Performance Direct

Posted 3 weeks ago

“Good, communication throughout process. Would recommend to others.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for the amazing 5-star review! We're thrilled to hear that you were satisfied with our communication throughout the process. Your recommendation is greatly appreciated and means a lot to us! Kind regards, Molly Performance Direct

Posted 3 weeks ago

“I found performance direct on a comparison website, I saved 50% on my previous quotation of six years, there was no issues getting my insurance up and running and I would hardly recommend them to anyone who needs this type of service thank you”

Helpful Report

Posted 3 weeks ago

Hi Colin, Thank you for the incredible 5-star review! We're so pleased to hear that you found us through a comparison website and were able to save significantly on your insurance. We strive to make the process as smooth as possible, and your recommendation means a lot to us! Kind regards, Molly Performance Direct

Posted 3 weeks ago

“Simple, good value and efficient. Always give the best price.”

Helpful Report

Posted 3 weeks ago

Hi Peter, Thank you for the wonderful 5-star review! We're thrilled to hear that you found our service simple, efficient, and great value. Your satisfaction is our priority, and we appreciate your support! Kind regards, Molly Performance Direct

Posted 3 weeks ago

“Rang up, spoke to a very polite person, all sorted in a very short time, and cheapest I could get anywhere, give them a go u will not b disappointed.”

Helpful Report

Posted 3 weeks ago

Hi Andrew, Thank you so much for the fantastic 5-star review! We’re delighted to hear that our team was able to assist you quickly and that you found our prices to be the best around. Your feedback means a lot to us! Kind regards, Molly Performance Direct

Posted 3 weeks ago

“good prices good service”

Helpful Report

Posted 3 weeks ago

Hi Steven, Thank you for the amazing 5-star review! We're thrilled to hear that you enjoyed our prices and service. Your feedback truly means a lot to us! Kind regards, Molly Performance Direct

Posted 3 weeks ago

“Bhhvery good service”

Helpful Report

Posted 3 weeks ago

Hi Victor, Thank you for the fantastic 5-star review! We're delighted to hear that you found our service to be very good. Your feedback is greatly appreciated! Kind regards, Molly Performance Direct

Posted 3 weeks ago

“I’ve been a customer for years now, probably 6 or 7 at least. Always a great, sensible policy price.”

Helpful Report

Posted 4 weeks ago

Hi Edward, Thank you for the wonderful 5-star review! We’re thrilled to hear that you’ve been with us for so many years and that our policy prices continue to meet your expectations. Your loyalty means a great deal to us! Kind regards, Molly Performance Direct

Posted 3 weeks ago

“Great app. Prices have stayed reasonably steady over the years.”

Helpful Report

Posted 4 weeks ago

Hi Robert, Thank you for the fantastic 5-star review! We're so glad to hear that you've found our prices to be steady over the years. Your support and feedback are truly appreciated! Kind regards, Molly Performance Direct

Posted 3 weeks ago

Performance Direct is rated 4.6 based on 2,644 reviews