“Had a great quote from this company, paid in full. When they eventually called me to check my details they then told me I would have to increase in mileage at a cost of £251! I explained I had 2 cars in the household and where previously my wife used my car, she wouldn't now.
They wouldn't listen and I was told if i didnt pay the extra they would cancel my insurance and then whenever i get insurance out for anything i would have to declare that i had insurance cancelled! So my other option were to pay or cancel it myself and be charged cancellation fees! Ridiculous...trapped! I cancelled, lost money but still a saving on what they wanted extra! Why let me take out and pay in full in the first place and the try to force me to make an extra payment of £251! maybe £50, I wouldn't of minded!
DO NOT TAKE CAR INSURANCE WITH THIS COMPANY!!!!!!”
“This is the first time I have dealt with Performance Direct, I found the advisor incredibly efficient, professional and polite, the process of buying the insurance policy from start to finish was swift and pain free, the website is easy to navigate and all the documents were emailed to me within seconds. Overall I was very impressed and I would recommend them.”
“Swapped a few cars over to your company a few years ago when I became disenchanted with the previous insurer. Performance direct are far better. Good communication and everything goes smoothly”
“Very easy to deal with. Friendly, easy access on web site. A good priced quote, with good extras which are additional on other sites
Highly recommended.”
“1st year was brilliant but my renewal was a ridiculous quote, I explained where I was parking my motorhome but they disagreed saying it was on the road, even though it's a close and designated parking.”
“I have called and emailed asking if you have received my no claims proof and I have still had no reply. Customer service is poor at getting back to you.”
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