“Cancelled insurance did not say why never had a problem before with anyone else......Even rang up to say via google map I had no driveway when I have 2 cars parked on it ???? IDIOTS!!!!!!!”
“Although I am unable to judge how you would respond to a claim as I have not claimed, my dealings with you when I came to renew my cover for another year were excellent.”
“My motorhome, insured by Performance Direct, was recently stolen. Right from the day I reported the theft to the payment for the stolen vehicle I found all of the staff I dealt with to be helpful, efficient and considerate. The best way to view the performance of any company is when you need to call on them to sort a problem. I cannot compliment Performance Direct highly enough and will certainly use them again.”
“Gave a good price, a good service and explained everything clearly. The only slight criticism I have is that it was agreed that I would receive my documents by post as well as e mail and this hasn't happened.”
“Many emails. Many phone calls. Still haven’t received my contract. If I broke down. No number to call. They are quick to take your money. £34.75. And £21.20 first months money. It is too confusing to deal with these guys.”
“Generally good, but there have been seemingly repeat e-mails which is confusing.
No acknowledgment of the receipt of the agreed valuation and photos.”
English
