Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.54

4.5 Rating 2,641 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 1st September 2025

Martins Jekabsons Martins Jekabsons

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Anonymous

Anonymous // 01/01/2019

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English

“Send renewal information out by e mail which is inaccessible to the policy holder. Who knows why?”

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Posted 6 years ago

“Excellent service and very professional staff to deal with any insurance service.”

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Posted 6 years ago

Hi Harshvadan, Thank you for your 5 star review, I am happy to hear that you have found your services to be of utter most excellence and our operators full of professionalism. Kind regards, Connor Performance Direct

Posted 6 years ago

“Not interested, just wanted to take the money, no customer care at all”

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Posted 6 years ago

“Good price nice company to do business with”

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Posted 6 years ago

Hi Gordon, Thank you for your 5 star review, I am pleased to hear that you are satisfied with our competitive prices. Kind regards, Connor Performance Direct

Posted 6 years ago

“The Customer Services Administrator Clare was brillianty helpful.”

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Posted 6 years ago

Hi Gillian, Thank you for your 5 star review, I am pleased to hear that our operator, Clare, was helpful in providing you with the service you required. Kind regards, Connor Performance Direct

Posted 6 years ago

“First class”

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Posted 6 years ago

Hi, Thank you for your 5 star review, I am pleased to hear that you think of our services to highly. Kind regards, Connor Performance Direct

Posted 6 years ago

“I have insured with Performance Direct for the second consecutive year. I have a classic car policy with them. The renewal costs were very reasonable, even less than the previous year. The renewal was fuss-free, the whole experience was excellent from start to finish. I wouldn't hesitate to recommend Performance Direct based on my experience with them.”

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Posted 6 years ago

Hi Jonathan, Thank you for your 5 star review, I am pleased to hear that you have a positive experience in the recent years and hopefully that continues into the future. Your continued business with us is highly appreciated. Kind regards, Connor Performance Direct

Posted 6 years ago

“Competitively priced policy, and easy access.”

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Posted 6 years ago

“very good, straight forward conversation, and discount for re insuring .”

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Posted 6 years ago

Hi Jennifer, Thank you for your 5 star review, I am pleased to hear that our operators were able to communicated the insurance policy details concisely and provide you with a discounted renewal. Your continued business with us is highly appreciated. Kind regards, Connor Performance Direct

Posted 6 years ago

“Very good.allways good prices. See you at next classic car show.”

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Posted 6 years ago

Hi Trevor, Thank you for your 5 star review, I am happy to hear that you are pleased with our competitive prices. Hope to see you there! Kind regards, Connor Performance Direct

Posted 6 years ago

“Very Happy”

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Posted 6 years ago

“Well been with performance direct for 2yrs had no problems and had a very good price..”

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Posted 6 years ago

“As with many providers massive increase in premium this year will not use next year”

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Posted 6 years ago

“Good service. Reasonable price”

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Posted 6 years ago

“Friendly and precise.”

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Posted 6 years ago

“Very help full and have been with this company for quite a while”

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Posted 6 years ago

“My car insurance came up for renewal last month and to my surprise it had not increased in price. I have found when dealing with the company they were efficient and helpful.”

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Posted 6 years ago

Hi, Thank you for your 5 star review, I am happy to hear that you are very happy with the efficiency of our operators and your renewed insurance policy. Kind regards, Connor Performance Direct

Posted 6 years ago

“Very efficient and competitive. Best of all my searches”

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Posted 6 years ago

Hi Michael, Thank you for your 5 star review, I am happy to hear that you find our services to be very efficient and competitive. Kind regards, Connor Performance Direct

Posted 6 years ago

“They sort me and got more business forever them soon”

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Posted 6 years ago

“Over the years I have found Performance Direct to be very helpful and still competitive as an existing customer”

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Posted 6 years ago

Hi Alun, Thank you for your 5 star review, I am glad to hear that you have found our services to competitive and helpful over the years. Your continued business with us is highly appreciated. Kind regards, Connor Performance Direct

Posted 6 years ago

Performance Direct is rated 4.5 based on 2,641 reviews