Gabor Shoes Reviews

Name: Gabor Shoes
Rating: 4.63

4.6 Rating 13,751 Reviews

91 %

of reviewers recommend Gabor Shoes

4.6

Based on 13,751 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0345 241 7742

Email:

sales@clinkard.co.uk

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Gabor Shoes 5 star review on 1st July 2026

Debra Levy

Gabor Shoes 5 star review on 7th September 2025

Moya Stevenson

Gabor Shoes 5 star review on 6th September 2025

Jan Waller

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was so excited about getting these boots and was so disappointed when they arrived! I bought two pairs of boots in the same style but different colours at just under £400. The boxes that they arrived in were battered and tatty, the boots were either scratched or looked like they had been tried on by lots of people before me and the inside packaging was insufficient to keep the shape and quality of the product and an array of odd bits of paper and plastic. Processing my order and managing my return and refund was excellent.”

Helpful Report

Posted 2 years ago

Thank you for your review. I am sorry to hear that you were sent items like this. All items should be checked before dispatch and I can see that on this occasion we have let you down. Please be assured that we will mention this to our dispatch team and ask them to be more careful to avoid disappointment to others. Thank you for mentioning the processing of your order and also the return process, we appreciate the positive feed back there. Kind regards, Janice - customer services

Posted 2 years ago

“Ordering online has its drawbacks, the goods came and were not as expected, narrow in the foot and very uncomfortable, altogether a disappointing buy..... goods returned. Other items bought in the past have been great, perhaps this was a one off thing.”

Helpful Report

Posted 2 years ago

Thank you for your review. We are sorry to hear that on this occasion you found that the shoes were not suitable and hope that you found the returns process to be an easy one and hassle free. We will refund any unworn items within three working days of them arriving back here and hope that you find something that is a better fitting for you. Kind regards, Janice - customer services

Posted 2 years ago

“Long time Gabor repeat customer. This time very disappointed with quality of leather and general fit. Not for me this time.”

Helpful Report

Posted 2 years ago

Thank you for your review. We are sorry to hear that you found that the fit and the leather not to be suitable for you on this occasion. Some items have a different leather to others, some soft and some more robust. This one was one of our softer leathers. We do hope that you find a different item that is as comfortable as you have come to expect. On this occasion, the boots that you ordered were a wider fitting, you usually get a standard fitting so may find that the Medium fit may be better for you. I do hope that his helps. Kind regards, Janice - customer services

Posted 2 years ago

“Lovely boots. Soft leather but not wide enough in leg as advertised. Returned boots.”

Helpful Report

Posted 2 years ago

Thank you for your review. We are sorry to hear that the boot was not wide enough in the leg and hope that you found our return process an easy process. Kind regards, Janice - cusotmer services

Posted 2 years ago

“You sent the wrong shoes, I ordered a wide foot 26.966 and got the standard 06.966.46, so I am waiting to hear from you.”

Gabor Shoes 2 star review on 6th September 2023

Helpful Report

Posted 2 years ago

“Not very fast at sending out my order. The shoes didn’t fit so I had to pay to return them. It’s taking longer than it should to refund the money for the shoes into my account. I won’t be placing another order.”

Helpful Report

Posted 2 years ago

Thank you for your review. Upon looking at your order, it was placed on a Saturday and prepared for collection from the courier on the Monday. This was collected and delivered to you on the Wednesday. We have a free delivery option which states from 2 to 5 working days to dispatch, so your order was actually processed on the first working day. We do have other options available which are paid for, £3.99 for express and £5.99 for overnight. However the overnight would only have made your order one day sooner on this occasion as this would have been dispatched Monday for Tuesday delivery. Your order was returned to us and the refund processed just 7 days after your order was placed. Order placed 12th, recieved by yourself, returned and refunded on 19th. It can take up to 4 working days to show in your account, but this is to do with the banks and not ourselves. We are sorry to hear that you felt that this process slow and that you would not order again. Kind regards, Janice - customer services

Posted 2 years ago

“Quality was not what I expect. Inferior to sandals I had bought a few years before.”

Helpful Report

Posted 3 years ago

Thank you for your review, we are sorry to hear that you were not happy with this very popular sandal. We cannot see a previous order for what you have bought in the past, so unsure if it was the same sandal, this one is a vey soft nubuck so you may have found that it did not seem as robust as sandals you have had in the past. We do hope that your found our return service easy and also that you found a sandal that you like better. Kind regards, Janice - customer services

Posted 2 years ago

“Order was easy to place, delivery prompt. Shoes were a different colour of blue. Fitted like a glove. Had to return at my own cost”

Helpful Report

Posted 3 years ago

Hello Thank you for taking the time to leave us some feedback. It's a shame the colour wasn't as expected, I am sorry. Had you contacted Customer Services before returning, we would have been able to assist. I can see we have refunded you in full as requested. I hope you'll continue to shop with us in future. Kind regards, Rosie, Customer Services.

Posted 3 years ago

“Laces to short for such an expensive wide fit trainer had to by new once unhappy 🙁 customer”

Helpful Report

Posted 3 years ago

We are sorry to hear that you found these laces to be too short. I have emailed you seperately to advise of how we have resolved this for you. Kind regards, Janice - customer services

Posted 3 years ago

“The pair I bought last year were very good so I bought the same shoe size, different colour this year. But the straps were looser so my feet went forward in them but I did not realise this until I went outside striding out . Sadly they will not exchange them as I have worn them outside . So I’m quite disappointed . I understand why they can’t exchange but I expected the fitting to be the same as it was the same size. But I am not even sure if they are wearable now as my toe touched the floor in front when I walk”

Helpful Report

Posted 3 years ago

Hello Thank you for taking the time to leave a review. I’m sorry the fitting wasn’t correct for you this time around. We do ask customers to try on around the house and be certain they are happy with the purchase before wearing the shoes outside. Unfortunately, once they have been worn outside, we are unable to accept them back. I’m sorry for any inconvenience this has caused. Kind regards Michael

Posted 3 years ago

“I have had 4 pairs of these shoes and this latest pair were obviously substandard as the stitching to the moccasin wasn't even around the toes. Sent back but cost £9 for tracked parcel. Extremely disappointed.”

Helpful Report

Posted 3 years ago

Hello Thank you for your review. I’m sorry to hear your most recent purchase of the Gabor California was not up to the usual standard you would have expected. If you ever receive an item that you believe not to be up to your expectations, you can always call us, we would be happy to resolve any issues for you. I have messaged you privately regarding the postage you have paid. Please accept our apologies for any inconvenience caused. Kind regards Michael

Posted 3 years ago

“I never received them! DPD failed to deliver, advised me they had delivered to a post office then i received notice of a refund before the date that i was informed i could collect them from the Post Office. Very disappointed!”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear that you did not receive your order. We do not have our own courier and use either DPD or Royal Mail. Looking at the tracking your order was returned to sender. When it has arrived back with us, we have created a return and refund as we were unaware that this was not from your instructions to DPD. We do hope that you will order again and apologise sincerely for any inconvenience. Kind regards, Janice - customer services

Posted 3 years ago

“Usually Gabor shoes are a perfect fit. But my latest purchase the trainers were too narrow Returned at cost of £9.50 (wow)”

Helpful Report

Posted 3 years ago

Hello Thank you for taking the time to leave a review. I’m sorry to hear the fitting wasn’t right for you on the Gabor Wye. We do provide multiple different methods on how to return your shoes to us for a lot less than the £9.50 paid. A few examples of this are the collect + label we provide on our website for £4.50 or by returning on a second class Royal Mail Tracked service for as little as £3.30. You can always contact us to discuss the best method for you, to return your parcel. Kind regards Michael

Posted 3 years ago

“I have had a similar style several times in the past and bought these as a slightly higher heel, knowing that they would be comfortable. The front is very comfortable but the right shoe has rubbed the back of my foot, causing a big blister and when I covered it with a plaster, it cut through that. I am not sure whether it will be possible to 'wear them in'.”

Helpful Report

Posted 3 years ago

Hello Thank you for taking your time to leave a review. I’m sorry to hear the problem you have had with your shoes. If this problem was to ever occur again in the future, we would be happy to check them over for any manufacturing faults. I can see your order has now been returned. I’m sorry for any inconvenience. Kind regards Michael

Posted 3 years ago

“Photo on website completely misleading as sandals were nothing like the colour shown.”

Helpful Report

Posted 3 years ago

Hello Thank you for your review. I’m sorry you feel, the Antique silver colour pictured on our website did not reflect what you have received. We try to make and keep our images as accurate as possible. Please contact us if you would like to return these to us if they are in an unworn state. We would like to issue our apologies for any inconvenience caused. Kind regards Michael

Posted 3 years ago

“Shows arrived in bad shape, definitely been tries many times on and looked creased. I had to pay for return £5 asking Gabor to refund return cost due to bad state of the shoes. Gabor haven't refunded postage. I am not happy and would not recommend to use this website .”

Helpful Report

Posted 3 years ago

Hello Thank you for your review. I’m sorry to hear the condition your shoes arrived in, they may have been tried on in our stores, however, they should always be checked by our warehouse team before being dispatched. If you had contacted us prior to your return, we could have organised the return for you. I have sent you a message privately regarding the postage issue. Please accept our apologies for any inconvenience caused. Kind regards Michael

Posted 3 years ago

“I have not received the shoes yet, so this is about the "service". I placed my order on 26 May, and it has not yet left the UK. I understand (perhaps) that international orders take longer, and I am quite literally on the other side of the globe, but this is quite odd, to say the least. Mind you, I like Gabor shoes, and I am quite certain that once they arrive I will write another, favourable review, but the shipping is very questionable.”

Helpful Report

Posted 3 years ago

Hello Thank you for contacting us. As you are aware your order has been dispatched via Royal Mail and it left the UK on the 5th of June. I agree that Royal Mail have taken a little longer than expected to process it through their International Depot. Please accept my apologies for this. Once it arrives and is scanned through customs in your destination country, you will be able to follow its progress through to delivery. In my experience, now the parcel has left the UK, it won't be too long before it arrives with you. I hope this helps, but if you have any further queries, please do not hesitate to contact us. Kind Regards Cheryl, Customer Services

Posted 3 years ago

“I loved the shoes, but unfortunately they were too narrow for my feet. The reason for my low rating is that Gabor shoes charged me £9.50 for returning them via Royal Mail using the returns label provided and I consider this excessive, considering that I live on the UK mainland.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leaving a review. For future you can return your item back to any of our Retail Charles Clinkard Stores, or you can return using the Collect Plus service for as little as £4.49. Royal Mail offer cheaper ways of returning also. I hope this helps and that you will shop with us again. Kind Regards Cheryl, Customer Services.

Posted 3 years ago

“I only purchased these shoes as they were called Wide Fit but there is nothing Wide Fit about them. Even my very slim daughter can't fit into them. Now I have to pay to return something I was mis-sold. They look like good quality though.”

Helpful Report

Posted 3 years ago

Hello Thank you for taking the time to leave feedback. I am sorry to hear that the item you purchased wasn't as expected. I have looked into this for you and I can see the sandals you purchased from us are wide fitting, but unfortunately, the trainers are listed as a standard width. My apologies if you have missed this in the description. The following link will display the wide fitting Gabor Trainers that we have in stock in your size, should you wish to exchange. https://www.gaborshoes.co.uk/womens-c1/trainers-c5#t8:t56 I hope this helps. Kind Regards Cheryl, Customer Services.

Posted 3 years ago

“Shoes weren't new :(”

Helpful Report

Posted 3 years ago

Thank you for your review. I am sorry if you felt that your shoes were not new. I can see that you returned one pair to our store in Newbury. Sometimes, shoes may have been tried on by a customer, but all should be quality checked before being sent to a customer and we apologise sincerely that you have been let down on this occasion. Kind regards, Janice - customer services

Posted 3 years ago

Gabor Shoes is rated 4.6 based on 13,751 reviews