Gabor Shoes Reviews

Name: Gabor Shoes
Rating: 4.63

4.6 Rating 12,580 Reviews

91 %

of reviewers recommend Gabor Shoes

4.6

Based on 12,580 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

0345 241 7742

Email:

sales@clinkard.co.uk

Write Your review

Tell us how Gabor Shoes made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gabor Shoes 5 star review on 7th September 2025

Moya Stevenson

Gabor Shoes 5 star review on 6th September 2025

Jan Waller

Gabor Shoes 5 star review on 27th June 2025

Marion Baldwin

Gabor Shoes 5 star review on 25th June 2025

Yana Fedorenko

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the bronze boots size 7, I have boots and shoes in that size from Gabor. These were too small I could only just get them zipped up ! Very disappointed as I then had to pay to return them .”

Helpful Report

Posted 9 months ago

Thank you for your review and for sharing your findings with regard to the fitting of these wide fitting boots. You may find that a half size larger gives you the extra area that you need. The extra length is minimal but the area increases so gives extra room. And a bonus is that the bronze are reduced in price at the present time. Kind regards, Janice - customer services

Posted 9 months ago

“The insoles are not spongy enough. Boots look nice but no good as there isn't enough padding in the soles so returned.”

Helpful Report

Posted 10 months ago

Thank you for your review. I am sorry that you did not like the comfort of the shoes, and hope that you found our return process to be easy to use and to your satisfaction. Kind regards, Janice - customer services

Posted 9 months ago

“I am afraid the two styles I chose were not wide enough for me, which was disappointing”

Helpful Report

Posted 10 months ago

Thank you for taking the time to leave us your review. I am sorry to hear your recent purchase was not a good fit for you. I can see your Returns Team received your order and processed a refund yesterday. The funds should show in your account in up to 3 days. We hope you shop with us again and are able to find a more suited boot. If you need any assistance please do not hesitate to let us know. Kind regards, Hannah, Customer Services

Posted 10 months ago

“Impossible to put my foot into the boot.”

Helpful Report

Posted 10 months ago

Thank you for your review. I am sorry your recent purchase was not suitable but please be assured your refund has been processed by our Returns Team. We hop you shop with us again, we have a range of wide fitting boots and our Customer Service Team is happy to assist if you have any queries. Kind regards, Hannah, Customer Services

Posted 10 months ago

“I am really disappointed with the shoes that I have received. On the webpage they looked like the previous pair I had purchased, however these are much narrower. They hurt my feet when I wear them and have left the backs of my feet with blisters. I don't feel like I can wear them again.”

Helpful Report

Posted 10 months ago

Thank you for your review. We are sorry to hear that the shoes that you have bought are not a good fit for you and that you find them to be tight. Unfortunately once shoes have been worn, we are unable to accept them back. Once your feet have healed, if you wear them around the home, you should find that the leather will warm and stretch a little and also your feel will get used to them. We do hope that you find in time that you are able to wear this very popular classic shoe again. Kind regards, Janice - customer services

Posted 10 months ago

“Not received my parcel still waiting 2 weeks on 🙃”

Helpful Report

Posted 10 months ago

Thank you for taking the time to leave us a review. I sincerely apologise you have not yet received your order, but can see you have been in touch with our Customer Service Team and an investigation is underway. Once we have an update from the courier, we will be in touch with the next steps. Kind regards, Hannah, Customer Services

Posted 10 months ago

“The boots I ordered arrived in a damaged old box, the packaging was was worn, torn and there was no shoe stuffing etc., these boot had clearly been worn and returned. I contacted customer services and was able to return these free of charge and I received a full refund.”

Helpful Report

Posted 11 months ago

Thank you for your review. I am sorry to hear that you received a pair of boots that had not been re packed. If a customer orders 2 pair for size and returns one, they do go back into sale, but should be checked upon their return that they are perfect and also re packaged if required. We do hope that you will accept our apology that on this occasion we have let you down and we are genuinely sorry for your disappointment. Thank you for also commenting that you were happy with the customer services and the return service that you received. Kind regards, Janice - Customer services

Posted 10 months ago

“One shoe arrived scratched :(”

Helpful Report

Posted 11 months ago

Thank you for taking the time to leave us a review. I am sorry to hear about the condition of your order. A member of our Customer Service Team will be in touch to discuss with you how we can rectify this situation. Kind regards, Hannah, Customer Services

Posted 11 months ago

“The delivery was quick. Sadly the quality of the shoe was terrible. Fit was fine so I decided to go for a walk. I had peeled skin after just 30 minutes of walk. The shoes left black colour marks on my knee highs which was very annoying. The customer service was very quick to respond and they sent me a prepaid return label. I have sent the shoes back and am waiting for their reply. It's sad because I really liked the shoe. I have been wearing Gabor shoes for many years but it was very disappointing this time.”

Helpful Report

Posted 11 months ago

Thank you for your review. I am sorry about the problem you have had with your purchase, but am happy to hear our Customer Service Team were able to assist you quickly and efficiently. Once your return has been received, we will be in touch to discuss the next steps. Kind regards, Hannah, Customer Services

Posted 11 months ago

“Have only worn these shoes a couple of times and they mark so easily. The brushes they recommend don’t help either. Only suitable for wearing indoors I would say.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review. With nubuck, it is recommended to dry clean with a brush or suede/nubuck cleaner. Protective and reviving sprays are also a good tool to use as this can minimise stains and make them easier to buff out. These can be found in most footwear retailers. Unfortunately nubuck can pick up dirt easily, so does need to be cleaned often. But the right care can prolong the life of the shoes. If you need any advice, our Customer Service Team is available 7 days a week and happy to help. Kind regards, Hannah, Customer Services

Posted 1 year ago

“Too narrow in the width.”

Helpful Report

Posted 1 year ago

Thank you for your review and for sharing your findings. Kind regards Janice - customer services

Posted 1 year ago

“The shoes were lovely ... But returned because they were too tight which surprised me as they were my usual Gabor size. Also the box they came in was tatty and had obviously been used before. Cus. Services said the box was only there to protect the shoes which came as another surprise as they were an expensive pair of shoes.”

Helpful Report

Posted 1 year ago

Thank you for your review. We are sorry to hear that this lovely boot was too narrow for you. I find that if a boot is slightly narrow, I get a half size larger as the extra length is minimal but the extra area within the shoe means a much more comfortable fitting. Many of our customers also use this method and although it doesnt work for everyone, it does for many. With regard to the box, we do re-box into a plain box if the box becomes soft or ripped, but if it is damaged in transit, then unfortunately the box has done its job and protected the shoes within. It does sound that on this occasion, it was torn and should have been re-boxed and I am sorry that it was not. We do hope that you find a boot that is a better fitting for you. Kind regards, Janice - customer services

Posted 1 year ago

“One of the shoes had been on display and tried On. Had Gabor shoes in the past but feel the Quality has now deteriorated, certainty will not be purchasing Gabor shoes in the future!!”

Helpful Report

Posted 1 year ago

Thank you for your review. To offer the greatest selection of products, we sometimes source items from our shops. Therefore we cannot guarantee that our items have not been tried on at some point in store. We adopt a rigorous quality checking procedure to ensure that the products we dispatch meet the high standards that our customers expect. I am sorry if this was not the case for your order with us. Please be assured, your order has been fully refunded. Kind regards, Hannah, Customer Services

Posted 1 year ago

“Disappointing. Not wide enough despite ordering the widest fit. Sorry Gabor, won't be buying from you again.”

Helpful Report

Posted 1 year ago

Thank you for your review. We are sorry to hear that you found this shoe to be too small for you. Many customers buy a half size larger if they need more area within the shoe. The extra length is minimal but the area in the front of the shoe makes a huge difference and creates a better fitting. It doesnt work for everyone, but may be worth a try to see if it helps you. We do hope that you find a shoe that you like as much and is a better fitting for yourself. Kind regards, Janice - customer services

Posted 1 year ago

“Your shoes not wide enough, they are hurting me after one use.Not worth the money you charge. £95 for a pair is outrageous. Can you not make wide shoes size 6 wedged black shoes with 3 cm heel and comfort inside the shoes? I am put off by internet buying. I prefer to try in a shop next time before I buy I feel betrayed.”

Helpful Report

Posted 1 year ago

Thank you for your review. The shoe that you ordered are just a standard fitting and not a wide fit. You do have up to a year to return them to us unworn if you are not happy with the fitting. Wearing around the home until the leather softens may also help. Many customers will get a half size bigger if they need extra room in the standard fitting, as the extra length is minimal but the extra area within the shoe helps to create a more comfortable fit. It doesnt work for everyone, but may be worth a try for you. I have added a link (you will need to copy and paste) below to our wider fitting black shoes similar to what you bought. https://www.gaborshoes.co.uk/womens-c1/shoes-c2/wedges-c87#t8:t32 I hope that this helps. Kind regards, Janice - customer services

Posted 1 year ago

“Just received the Gabor RICH sandal inn shade Muschele from a supplier . What comfort! However, the strap to buckle (even with slight elasticity)! will not stretch around my ankles (which are not swollen). Have the manufacturers considered an entire elasticated strap to offer good stretch (then no need for a buckle) . So disappointed to have to return as I thought I’d found my sandal “heaven””

Helpful Report

Posted 1 year ago

Thank you for leaving your feedback. I am sorry to hear that the Gabor Rich was not a good fit for you. Once we have received your return, we will issue a full refund. Hopefully, there are other styles on our website that may be more suitable. If you need any advice, our customer service team is happy to help. You can contact us on 0345 241 7742 7 days a week/ Kind regards Janice - customer services

Posted 1 year ago

“The shoes were delivered in a timely fashion however they are faulty so I’m having to return them to be examined. I’m hoping to receive either a different pair of the same or a full refund”

Helpful Report

Posted 1 year ago

Thank you for your review. We are sorry that the shoes that you received are faulty and will of course either replace or refund. We will be in touch soon to see how you would like to proceed. Kind regards Janice - customer services

Posted 1 year ago

“I like Gabor shoes but these didn’t fit even though that was my size. I won’t be ordering again because they are so expensive to return £10. This is the second time that’s happened”

Helpful Report

Posted 1 year ago

Thank you for your review. I’m sorry to hear this style was not the right fit for you. The price you paid to return your item does seem expensive, I do apologies for the inconvenience this may have caused. You should have received an invoice inside your parcel explaining how to return through our online portal for £3.30. If you ever need any advice on the best way to return that suits you, please don’t hesitate to contact us. Once again, please accept my apologies for any inconvenience caused. Kind regards Michael

Posted 1 year ago

“When I opened the plastic delivery bag, I found the box was completely crushed and badly torn on one end. The right hand boot is badly creased, not sure if this is a manufacturing fault or because of the bad packaging.”

Helpful Report

Posted 1 year ago

Thank you for your review. We are sorry to hear that the packaging was damaged in transit. It is there mainly to protect the items inside, but if you feel that the boots are damaged, please do not hesitate to contact us on 0345 241 7742 or email sales@clinkard.co.uk where we would be more than happy to help. Kind regards, Janice - customer services

Posted 1 year ago

“Took 5 days to dispatch and arrived only after 8 days of placing the order. Also no offer for free return....”

Helpful Report

Posted 1 year ago

Thank you for your review. On our free standard service, we do let customers know that it can take 2 to 5 workign days to dispatch. If the shoes are no longer available in our warehouse, this allows us time to get more in to fulfil the order. We also have paid services, such as express delivery for £3.99 and next day for £5.99. With regard to returns, we do deliver free of charge and on our website, we have a link where for the lower cost of £3.20 you can produce a tracked label or QR code for Royal Mail, or you may choose any other delivery service that you wish. I hope that this information is of help for future reference. Kind regards, Janice - customer services

Posted 1 year ago

Gabor Shoes is rated 4.6 based on 12,580 reviews