Gabor Shoes Reviews

Name: Gabor Shoes
Rating: 4.63

4.6 Rating 13,743 Reviews

91 %

of reviewers recommend Gabor Shoes

4.6

Based on 13,743 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0345 241 7742

Email:

sales@clinkard.co.uk

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Gabor Shoes 5 star review on 1st July 2026

Debra Levy

Gabor Shoes 5 star review on 7th September 2025

Moya Stevenson

Gabor Shoes 5 star review on 6th September 2025

Jan Waller

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Like Gabor shoes but too narrow live in country a faff & expensive to return”

Helpful Report

Posted 7 months ago

Thank you for your review. I’m sorry to hear your purchase was not suitable and you found returning challenging. We strive to provide hassle-free returns and so offer a Royal Mail label for £3.20 on the returns page of our website. With the option of printable and QR codes to cater to different needs. Should you shop with us again and need assistance using this feature, our Customer Service Team is available 7 days a week and happy to help. Kind regards, Hannah, Customer Services

Posted 6 months ago

“Ordered a pair of wide-fitting boots. They were too narrow, although Gabor claimed up to E fitting. There seemed to be a scuff on the inside of one of the boots. The inner box was badly damaged. I have been pleased with Gabor shoes bought in-store in the past, but will not order from site in future”

Helpful Report

Posted 7 months ago

Thank you for taking the time to leave your review. I’m sorry to hear the boots were too narrow, I understand it is disappointing when a wide fitting does not meet expectations. In regard to the scuff and damaged inner box, please accept my apologies for this condition. This should not have passed our quality procedure and our Warehouse Manager has been notified of this. I am glad our instore team were able to assist with your return and can confirm your refund was processed. Kind regards, Hannah, Customer Services

Posted 6 months ago

“I was disappointed to receive shoes which had clearly been opened and tried on previously, as key parts of the packaging were missing and one of the shoes was slightly scuffed.”

Helpful Report

Posted 7 months ago

Thank you for taking time to leave your review. While some of our stock can come from our stores, meaning they may have been briefly tried on, I am sorry to hear that your order was received in this condition. We aim to ensure orders are quality checked for marks or obvious signs of wear, so I apologise for this oversight. Should you wish to return your order or discuss this further then please do not hesitate to reach out to our Customer Services team and we can assist further. Kind Regards, Sophie - Customer Services

Posted 7 months ago

“The shoes are of a very good quality. Unfortunately the clasp on the strap revolves, loose on the turning point, goes around, and it’s nearly impossible to tie the strap. That makes it nearly unwearable, takes ages to tighten the strap.Also the clasp has a little point for the correct hole, that gets in the way and very hard to feed it through. Change the design and stick to the traditional one.Dont use this revolutionary design, it’s faulty. Doesn’t work. You try it and see what I mean.”

Helpful Report

Posted 7 months ago

Thank you for taking the time to leave your feedback. While I'm glad that you find the shoes to be good quality, I am sorry to hear that the clasp is causing difficulties. Understandably this would cause frustration if it is impacting your ability to comfortably wear the shoe. Should you choose to return this order I hope you are able to find a suitable substitute. We appreciate your comments on this as it will provide helpful information for other customers. Kind Regards, Sophie - Customer Services

Posted 7 months ago

“The shoes were not wide enough so an expensive experience having to send them back.”

Helpful Report

Posted 8 months ago

Thank you for taking the time to leave a review. I am sorry to hear the shoes were not a suitable width for you and they had to be returned. Please be assured, this has been received by our team and a refund processed. In terms of the return, we do ask customers to cover returns postage as per our terms and conditions. However, we offer a Royal Mail label for £3.20 on our website to give our customers a reasonable price. We hope you shop with us again and are happy to help if you have any queries. Kind regards, Hannah, Customer Services

Posted 8 months ago

“I always wear Gabor as they are a comfortable fit and good quality. The colour in these boots I do d not like. It is not a consistent tan colour, which is what I wanted”

Helpful Report

Posted 8 months ago

Thank you for taking the time to share your feedback. I'm sorry to hear that the colour of the boots did not meet your expectations. I understand how important it is for your purchase to be just right, especially when you choose a brand you know and trust like Gabor. Your comments about the colour variation are appreciated, and we will make sure this is passed along to the relevant team. If you would like any assistance in finding an alternative style, please don’t hesitate to let us know. Best wishes Rosie | Customer Services

Posted 8 months ago

“Disappointing experience. I ordered two pairs of suede boots in different sizes. On delivery, the boxes were broken, the boots were not properly packed (no paper stuffing inside the boots) and so were misshapen and scuffed. Obviously both pairs were returned! I have ordered online from Gabor before and been extremely pleased with the items and how they were packaged but this experience has left me questioning whether I would order from Gabor in the future.”

Helpful Report

Posted 8 months ago

Thank you for taking the time to leave your review. I’m very sorry to hear about the broken boxes, poor packing, and the misshapen boots. This isn’t the standard we aim for, and I understand how disappointing this must have been. This has been brought to the attention of our Warehouse Manager and I apologise we have let you down on this occasion. Please be assured, your return has been received by our team and a full refund issued. We hope you shop with us again so we can demonstrate our usual high standards our customers have come to expect. Kind regards, Hannah, Customer Services

Posted 8 months ago

“I have had many pairs of Gabor shoes in the past, and I have ordered most of those on line. This was the first time that I received a Pair of Gabor shoes from Clinkard Ltd and I was dismayed at how poorly the shoes was packaged. The shoes had hardly any protection round them and was falling about in the Clinkard box. I expected them to be packaged in a Gabour box with careful packaging. Sadly one of the shoes has a slight mark on it. I really expected better, especially seeing that they were not cheap - I think it is fair to expect better when a pair of shoes cost £89.99 from a very good brand. I will certainly never order from Clinkard Ltd again.”

Helpful Report

Posted 8 months ago

Thank you for taking the time to leave your review. I'm sorry to hear that your experience with your purchase wasn’t as expected. When a branded box is in poor condition at the point of dispatch, we always re-box the product in one of our own to make sure it reaches you in the best possible condition. I’m very sorry that this wasn’t the case for you. I’ll make sure your feedback is shared with our quality control team. If your pair are still unworn, you’re more than welcome to return them for a full refund. Just contact our Customer Services team on 0330 005 0230, and they’ll be happy to guide you through the process. I hope you'll reconsider shopping with us in future. Best wishes Rosie | Customer Services

Posted 8 months ago

“Such a disappointing purchase. Fabulous boots but nothing like the Extra Wide fit advertised. In fact, narrower than other Gabor shoes I have bought that were only decribed as Wide fit; these are not even as wide as them. I'd still recommend Gabor and the service was good but I might not buy online in future as I had to pay to return a wrongly decribed product.”

Helpful Report

Posted 9 months ago

Thank you for taking the time to review. I’m sorry to hear these boots did not meet your expectations. I understand how frustrating this can be, especially when having bought from a brand before. Please know that we aim to provide accurate sizing information and your feedback is helpful for other customers viewing this product which we appreciate. Regarding returns, our policy typically requires the customer to cover return postage, but if you have any queries, you are welcome to contact our Customer Service Team who can assist if there is an issue with your purchase. Kind regards, Hannah, Customer Services

Posted 9 months ago

“you should have something on your site that lets people know how expensive it is to return shoes. I want to return a couple of pairs of boots and the postage is about $50 for each pair. That's 50% of the cost of the boots.”

Helpful Report

Posted 9 months ago

Thank you for taking your time to leave a review. While we do aim to make our return policy clear, I understand it is frustrating to be met with an unexpected return cost. Customers are advised that they will need to cover the cost of the return process. However, we are unable to confirm an exact price for the return of International orders as this can depend on where they are being shipped from, and the courier that is used. We appreciate your feedback and will take it into consideration as much as possible to make the return process as smooth as possible for customers in the future. Kind Regards, Sophie - Customer Services

Posted 9 months ago

“Leather boots. Ordered wide fitting in one size larger than my normal fit. Disappointingly tight as to be unwearable. Sent back by return at my cost.”

Helpful Report

Posted 10 months ago

Thank you for taking the time to leave your review. I'm sorry to hear this style wasn't suitable for you. As you've suggested, they are a Gabor H width - the widest fit that Gabor produce. Below is a link with an alternative style - these are wide fitting again, and have an adjustable side-zip fastening + elastic gussets on each side for improved comfort and fit. https://www.gaborshoes.co.uk/womens-c1/boots-c3/chelsea-boots-c75/dublin-womens-chelsea-boots-p49279#attribute%5B1%5D=33795 I hope this helps you, but should you require any further assistance, please don't hesitate to contact us. Best wishes Rosie | Customer Services

Posted 10 months ago

“The boots are lovely but I bought them because online it said I could remove the insoles. I have to wear bespoke insoles because of a medical condition and so these boots aren't fit for purpose. Very disappointed because I wouldn't have bought them if I'd known this. I'm giving two stars because the boots themselves are very nice.”

Helpful Report

Posted 10 months ago

Thank you for taking the time to leave your review. It's disappointing to learn that your purchase was unsuitable. This style does have removable insoles, but I am sorry that they didn't meet your needs. Should you find it easier, you can visit one of our stores to try styles for fit, before purchasing. Below is a link for you to find your closest: https://www.charlesclinkard.co.uk/map I hope this helps you. Best wishes Rosie | Customer Services

Posted 10 months ago

“Bought a pair of Wisdom Women’s casual shoes in black leather. Very hard leather and narrow across the toes. I have the same size in blue suede which are very comfortable. Had to return black leather ones”

Helpful Report

Posted 10 months ago

Thank you for your feedback regarding the Wisdom Women’s casual shoes. I’m sorry to hear that the black leather version did not provide the comfort you experienced with the blue suede. The different materials can sometimes impact the fit and feel, but please be assured a full refund has now been processed for you. We hope you shop with us again and please do not hesitate to contact our Customer Service Team if you need help finding the right shoe. Kind regards, Hannah, Customer Services

Posted 10 months ago

“Unfortunately the width of the shoes were not as wide as expected.”

Helpful Report

Posted 10 months ago

Thank you for your review. I'm sorry to hear that the width of the shoes did not meet your expectations. We understand that fit can vary from style to style, and we truly appreciate your feedback. Your comments will help future customers browsing our products. We hope you shop with us again but if you need assistance finding a style that better suits your width preferences, please don’t hesitate to reach out. Our Customer Service Team is available 7 days a week and can be reached via phone, email and live chat service. Kind regards, Hannah, Customer Services

Posted 10 months ago

“first time Im dissappointed.Just wear to work today,my way back from work was really struggling,dont think Im wear them again,not comportable at all.”

Helpful Report

Posted 11 months ago

Thank you for your feedback, I'm truly sorry to hear that the shoes were uncomfortable for you during your workday. We understand how important comfort is, especially when it comes to footwear you intended to wear often. We hope you might consider giving them another chance, as sometimes shoes can become more comfortable after some wear, maybe wear them around the home and the leather will warm and become more accustomed to the shape of your foot. There is also a removable insole if you need a little extra room. I do hope that this information is of help. Kind regards, Janice - customer services

Posted 10 months ago

“I recently purchased shoes fo my wife. I found the website and purchasing of goods very good. Unfortunately the delivery service and communication there of is quite bad. I paid for a three working day delivery and it took a week to get to me. I did contact Gabor and they refunded me the extra carriage charge but without an apolagy or an investigation into what happened. This was an exspensive per of shoes and found the after care support and delivery service terrible.”

Helpful Report

Posted 11 months ago

Thank you for taking the time to share your feedback. I am glad to hear that your experience with our website and purchasing process was satisfactory. However, I sincerely apologise that you felt the delivery was slower than you expected and the lack of effective communication regarding your delivery. Our express service promises a dispatch within 3 working days, which was done, but as the shoes had to come from the UK mainland it does take a little longer to reach you as it comes overseas. We strive to provide excellent service, and it is disappointing to know that you felt that we fell short in this instance. Thank you once again for your valuable insights, and I hope we can provide you with a better experience in the future. Kind regards, Janice - customer services

Posted 10 months ago

“I like the wide selection of shoes and boots, which are always comfortable. However, as a European client I am not happy to order online because of the cost of exchanging shoes when a different size or width is required in any particular style. There is the original deliverty charge of 8€, plus the cost of returning the wrong sized shoes to a UK address- latest cost for this was €18. I lthen had to re-order the correct size shoe and incurred another €8 delivery charge. Consequently, this website does not work for overseas clients.”

Helpful Report

Posted 11 months ago

Thank you for your feedback, I understand your concerns regarding the shipping costs and the challenges of ordering from abroad. We run the UK Gabor website, therefore our orders and returns are all processed here. We strive to provide a good service abroad and closer to home and appreciate your comments that help us improve upon this. Kind regards, Hannah, Customer Services

Posted 11 months ago

“Shoes were not as expected customer service was very good Awaiting for a response as just sent them back”

Helpful Report

Posted 11 months ago

Thank you for your feedback, I’m sorry to hear that the shoes did not meet your expectations. It's great to know that our customer service was helpful, and we appreciate you sending them back for a return and can confirm that these have been processed for an exchange today. Your experience is important to us, and we hope you find the new pair to be perfect. Kind regards, Janice - customer services

Posted 11 months ago

“Bought two pairs, one was cancelled just before despatch as out of stock, the other was delivered in the wrong size. I received a return slip for them and queued at the post office to return them. I ordered another pair as the customer service did not say they would send the correct size. In the end they did send another pair so I had two coming! I have given two stars because they managed to stop the delivery of the extra pair in time.”

Helpful Report

Posted 11 months ago

Thank you for sharing your experience, I'm truly sorry to hear about the issues you faced with your order and the mix-up with sizing. We understand how frustrating it can be when things don't go as planned, and I appreciate your patience throughout this process. It's great to hear we were able to halt the extra pair, but we aim for a smoother experience overall. Your feedback is invaluable and we apologise sincerely for the inconvenience caused. Kind regards, Janice - customer services

Posted 11 months ago

“Too wide an no support”

Helpful Report

Posted 1 year ago

Thank you for your feedback, I'm sorry to hear that the shoes were too wide for you and lacked the support you were looking for. Your comments are important to us, and we truly appreciate your insights as they help us to advise others. We always strive to provide comfortable and stylish options, and we hope you'll find a pair that meets your needs in the future. Kind regards, Janice - customer services

Posted 1 year ago

Gabor Shoes is rated 4.6 based on 13,743 reviews