Gabor Shoes Reviews

Name: Gabor Shoes
Rating: 4.63

4.6 Rating 13,859 Reviews

91 %

of reviewers recommend Gabor Shoes

4.6

Based on 13,859 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0345 241 7742

Email:

sales@clinkard.co.uk

Write Your review

Tell us how Gabor Shoes made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gabor Shoes 5 star review on 1st July 2026

Debra Levy

Gabor Shoes 5 star review on 7th September 2025

Moya Stevenson

Gabor Shoes 5 star review on 6th September 2025

Jan Waller

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a bag which is lovely but it was delivered without a dust bag or even plastic wrapping and was just shoved in a ripped shoe box much bigger than the item. I was not happy.”

Helpful Report

Posted 52 minutes ago

“Gabor shoes have declined in quality in the last year or so. Sizing, in particular, is inconsistent - making buying online particularly difficult. The shoes are less comfortable. Such a shame. I always bought Gabor shoes and could order confidently knowing they would fit. It seems the quality control has deteriorated since the company was sold.”

Helpful Report

Posted 3 weeks ago

Thank you for taking time to leave your review. I am very sorry to hear that your recent experience shopping with Gabor has been negative. I understand it can be disheartening to notice a change in sizing or manufacturing when you have previously found our styles to be reliable, and I apologise again if this has impacted our confidence in shopping with us. Should you order from us again and would like further information on sizing, fitting, or materials before you purchase then please do not hesitate to contact our Customer Service team. Kind Regards, Sophie - Customer Services

Posted 3 weeks ago

“I usually love Gabor boots. I’ve had many pairs of the Brooke in different colours over the years. Unfortunately these boots didn’t fit. Usually a size 61/2. Boots were hard to get on and were too small. The length of these feet were fine but they to tight across the widest part of my foot. Tight over my calves too. Send them back.”

Helpful Report

Posted 1 month ago

Thank you for taking time to leave feedback. I am very sorry that the fitting of your recent order did not compare to the Gabor boots you have had previously. I understand this can be frustrating if you are usually size across our Gabor styles. Please be assured your return has now been received and processed, and we hope you are able to find a suitable pair of boots should you order with us again. Kind Regards, Sophie - Customer Services

Posted 1 month ago

“Disappointed that the upper part of the shoe has lifted away from the sole. I expected better given the cost.”

Helpful Report

Posted 2 months ago

Thank you for your review. I am very sorry to see the problem you are having with your order. Please be assured that a member of our Customer Services team will be in touch to discuss this further with you. Kind Regards, Sophie - Customer Services

Posted 2 months ago

“Ordered direct from Gabor to ensure that I received a new pair of trainers xonsiderng it was stated at the time of ordering they were in stock I waited far too long for them to be posted albeit was free postage, I was not notified that there was an issue, I was told they were due to arrive on the following wednesday after orderng the previous friday, only to find they did not and were not even despatched, I was notified they were sent by DPD but the tracking did not work, then I was told it was Royal Mail, They arrived on Friday....only to find they had clearly been unwrapped, tried on and not re wrapped, they were just slung in the box one with a faulty zip which had been left stuck halfway and a mark on the front, no padding inside or tissue, the other was part laced these were certainly not box fresh like my wife usually receives from Gabor direct or from John Lewis. and as these were a gift for her I could not present them as intended I was disapointed at the condition, then realised they had been sent out via Clinkards and not Gabor this was even more disapointing, needless to say they were unnacceptable and I was sending them back she did not even try them on, I contacted Gabor and have to say they were great and apologetic and sent me a prepaid return slip really appreciated but did not compensate for the poor presentation of the shoes on arrival”

Helpful Report

Posted 2 months ago

Thank you for taking the time to leave your feedback. I am sorry to hear about your recent experience. I completely appreciate how frustrating this must have been, particularly as your purchase was intended to be a gift. The issues you have described are certainly not representative of the service we aim to provide, so it's disappointing to hear about what happened. Rest assured, your feedback has been shared with our QC, and we have refunded your account in full as requested. I hope you will reconsider your decision and choose to shop with us again in the future, as I am confident this will have been an isolated incident. Apologies, once again, for any inconvenience caused to you. Best wishes Rosie | Customer Services

Posted 2 months ago

“Shoes delivered poorly made. Loose stitching.Have had Gabor shoes for years and they all previously excellen qualilty.”

Helpful Report

Posted 3 months ago

Thank you for your review. I am very sorry to hear you were not initially happy with your purchase. But can see our Customer Service Team were able to assist with a return and replacement. I hope you are pleased with your exchange and glad we were able to resolve this swiftly for you. We hope you shop with us again. Kind regards, Hannah, Customer Services

Posted 3 months ago

“The most uncomfortable trainees it’s too narrow”

Helpful Report

Posted 4 months ago

Thank you for taking the time to share your feedback. I am very sorry for any disappointment caused with the sizing making your purchased uncomfortable. You are welcome to return under our 365 day return policy if unworn. For details, please see the returns page on our website, or you can contact our Customer Service Team. We are available 7 days a week and can be reached by phone, email and live chat service. Kind regards, Hannah, Customer Services

Posted 4 months ago

“Beautiful stylish shoes in an interesting and easy to match colour. Although they were very comfortable the strap fastening was impossible to use, especially when wearing the shoes. For this reason the footwear was returned.”

Helpful Report

Posted 5 months ago

Thank you for taking time to leave feedback. I am sorry to hear that the fastening was causing difficulty, I understand this is especially frustrating when you were pleased with the style of the shoe. We hope you find a suitable alternative should you shop with us again, and our Customer Service team is always happy to help should you have any questions. Kind Regards, Sophie

Posted 5 months ago

“My rating is purely for quality of shoes I ordered. Boots were pretty bad quality and looked cheap, which is why I returned. Delivery and service was great, however (rating is for quality of boot).”

Helpful Report

Posted 5 months ago

Thank you for your review. While I am glad to hear that our customer service and delivery were satisfactory, I understand it is disheartening when the quality of your purchase is not as expected. I apologise for any disappointment caused. We hope you shop with us again, and if you have any questions please do not hesitate to reach out. Kind Regards, Sophie - Customer Services

Posted 5 months ago

“Labelled wide fit. Def not wide fit.”

Helpful Report

Posted 6 months ago

Thank you for leaving a review on your purchase. I am very sorry to hear the sizing was not as expected. It could be due to the material being leather, which can be rigid and unyielding at first. With time, they should mold to the shape of your foot to create a comfortable wear. However, I understand wanting shoes to be comfortable at the point of purchase. You are welcome to return the shoes if unsuitable and unworn. Details are on our website but please feel free to contact our Customer Service team with any queries. Kind regards, Hannah, Customer Services

Posted 6 months ago

“I have been wearing Gabor shoes for years. I have quite a small and wide foot so I always buy womens size 2.5G. I tried to buy a new pair of sneakers this year. I actually bought a number of pairs: Gabor Dahma in size 2.5G Gabor Quench in size 2.5G Gabor Camrose in size 2.5G Gabor Heather in size 2.5G They are all too narrow!! What's going on with the sizing? I am really disappointed as I could always trust Gabor shoes to be consistent in their quality and sizing. Please make the wide-fitting sneakers wider...or as wide as they used to be!”

Helpful Report

Posted 6 months ago

Thank you for taking the time to leave a review. I am sorry to hear that the wide fit Gabor shoes you tried still felt too narrow. I understand how disappointing it is when sizing isn't consistent across styles. Please be assured, your feedback has been passed to the relevant department and please feel free to get in touch with our Customer Service Team and we can discuss potential alternatives or advise on sizing. Kind regards, Hannah, Customer Service

Posted 6 months ago

“My shoes arrived with significant scuffs on the sides, toe and upper toe. Very surprised and disappointed to receive what clearly are display shoes at full price. Not that the price makes a difference. Returned.”

Helpful Report

Posted 6 months ago

Thank you for leaving a review of your purchase. Please accept my apologies for the condition of your order. They should have been checked at the point of dispatch and I am sorry we let you down on this occasion. I am glad our Customer Service Team were able to assist with your return and we will notify you by email when your refund has been processed. Hopefully, this will not deter you from shopping with us in future to give us the opportunity to demonstrate our usual standards. Kind regards, Hannah, Customer Services

Posted 6 months ago

“For the shoes my rating is 5/5 but the DPD delivery is zero as he delivered them to someone else and did not recover them. I think the people who received them brought them round! I am a repeat customer and we need Royal Mail or nothing next time.”

Helpful Report

Posted 6 months ago

Thank you for taking the time to leave us a review. I am glad to hear you were happy with your purchase but very sorry there was an issue with the delivery. Please be assured, this has been brought to the attention of DPD to make sure an incident like this is not repeated. We also dispatch with Royal Mail and we can add a note to your account so future orders are sent with them at your preference. I am sorry again for any inconvenience caused and hope you shop with us again to give us the opportunity to demonstrate the usual high standards of service our customers expect. Kind regards, Hannah, Customer Services

Posted 6 months ago

“Shoes different colours one pink one purple had to return”

Helpful Report

Posted 6 months ago

Thank you for taking time to leave a review. I am very sorry that you experienced a problem with your recent order. If the shoes were previously on display is possible this is the result of the colour fading in the sunlight. However, I understand it is frustrating to receive them in this condition. We aim for all orders to be quality checked before dispatch to prevent issues such as this; I apologise again that this was missed on this occasion. I can see your return has now been processed, and I hope our returns team were able to make this process as smooth as possible. Kind Regards, Sophie - Customer Services

Posted 6 months ago

“I am sending back the shoes today, I was disappointed as when I opened the box, the shoes looks like it had been worn, also the shoes was too tight for my feet.”

Helpful Report

Posted 6 months ago

Thank you for taking the time to write a review. I am sorry to hear about the condition of your order and that they were too tight. Please be assured your return has been processed and a full refund issued as requested. We hope you shop with us again and we can demonstrate our usual high standards our customers expect. If you have any queries, please feel free to contact us by phone, email or live chat service. Kind regards, Hannah. Customer Services

Posted 6 months ago

“My order has not been delivered yet so I cant give you a review yet”

Helpful Report

Posted 7 months ago

Thank you for your review. I am very sorry for the delay to your order. I can see our team was approached regarding this and an investigation has been launched with the courier. I understand how frustrating this is, but can see the replacement has since reached you and I hope you are happy with your purchase. However, if you have any queries, our Customer Service Team is available 7 days a week and happy to help. Kind regards, Hannah, Customer Services

Posted 6 months ago

“I used to wear Gabor shoes a lot knowing you catered for a wider foot. However, I feel those that are wide tend to be frumpy. Please could you give wider fittings. It just seems to be wider fitting shoes are ballet pumps with no support.”

Helpful Report

Posted 7 months ago

Thank you for taking the time to share your feedback. I am sorry to hear you have found our width selection to be limited and the options have not been to your taste. We strive to accommodate a variety of fittings and understand its important for you be to happy with both the appearance and the fit. We hope you are able to find a better suited boot and are happy to assist if you shop with us again. We can be reached by email, phone and live chat service. Kind regards, Hannah, Customer Services

Posted 7 months ago

“I ordered on line and they arrived but had clearly been worn - possibly around a shop - as the soles were dirty and they had a sticky label on the inside sole which I have tried to remove without damaging the soft suede but most of it is still stuck. I did keep them because they fit and are comfortable and I had them at a sale price but I was disappointed at the condition in which they were sent as even the box was dented.”

Helpful Report

Posted 7 months ago

Thank you for taking time to leave feedback. I am very sorry to hear that your recent order was not received in suitable condition. Some of our stock can come from our stores, meaning they may have previously been tried on in briefly or have additional stickers inside. However, we aim to ensure that all stock is quality checked before dispatch for any signs of clear wear or damage. I apologise again that this was not the case. We hope you continue to shop with us, and please be assured we will pass this on to our dispatch team to prevent this occurring in the future. Kind Regards, Sophie - Customer Services

Posted 7 months ago

“I was very pleased with my shoes but not with how they arrived. They were in a battered non descriptive box not the usuual smart silver Gabor shoe box with a label sellotaped to the side. Could I have my correct boc please as I like to keep them in the correct boxes? The shoes themselves, were not laced up and the zips uindone and thrown in the box as it someone had literally just tried them on.I checked the soles as it looked like they had even been worn. They looked so unproffessionally packaged that I even checked I had used the correct Gabor website and not a counterfeit one. I ordered a pair of shoes recently from another company and they arrived with inserts,tissue paper around them,in the correct box,laces etc done up and with a nice note from the company - they looked neat and proffessional; and it was a nice way to receive goods.Yours looked thrown together.”

Helpful Report

Posted 8 months ago

“Unfortunately the shoes were too big and too narrow for me but beautiful shoes .”

Helpful Report

Posted 8 months ago

Thank you for taking the time to leave a review. I am glad to hear you liked the shoes but am sorry the sizing was not right for you. We have a 365 day returns policy and you are welcome to return for exchange or refund. We just ask the shoes have not been worn outside and in a resalable condition. If you have any queries, our Customer Service Team is available 7 days a week and happy to help. Kind regards, Hannah, Customer Services

Posted 8 months ago

Gabor Shoes is rated 4.6 based on 13,859 reviews