Gabor Shoes Reviews

Name: Gabor Shoes
Rating: 4.63

4.6 Rating 12,573 Reviews

91 %

of reviewers recommend Gabor Shoes

4.6

Based on 12,573 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

0345 241 7742

Email:

sales@clinkard.co.uk

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Gabor Shoes 5 star review on 7th September 2025

Moya Stevenson

Gabor Shoes 5 star review on 6th September 2025

Jan Waller

Gabor Shoes 5 star review on 27th June 2025

Marion Baldwin

Gabor Shoes 5 star review on 25th June 2025

Yana Fedorenko

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“first time Im dissappointed.Just wear to work today,my way back from work was really struggling,dont think Im wear them again,not comportable at all.”

Helpful Report

Posted 2 days ago

Thank you for your feedback, I'm truly sorry to hear that the shoes were uncomfortable for you during your workday. We understand how important comfort is, especially when it comes to footwear you intended to wear often. We hope you might consider giving them another chance, as sometimes shoes can become more comfortable after some wear, maybe wear them around the home and the leather will warm and become more accustomed to the shape of your foot. There is also a removable insole if you need a little extra room. I do hope that this information is of help. Kind regards, Janice - customer services

Posted 8 hours ago

“I recently purchased shoes fo my wife. I found the website and purchasing of goods very good. Unfortunately the delivery service and communication there of is quite bad. I paid for a three working day delivery and it took a week to get to me. I did contact Gabor and they refunded me the extra carriage charge but without an apolagy or an investigation into what happened. This was an exspensive per of shoes and found the after care support and delivery service terrible.”

Helpful Report

Posted 1 week ago

Thank you for taking the time to share your feedback. I am glad to hear that your experience with our website and purchasing process was satisfactory. However, I sincerely apologise that you felt the delivery was slower than you expected and the lack of effective communication regarding your delivery. Our express service promises a dispatch within 3 working days, which was done, but as the shoes had to come from the UK mainland it does take a little longer to reach you as it comes overseas. We strive to provide excellent service, and it is disappointing to know that you felt that we fell short in this instance. Thank you once again for your valuable insights, and I hope we can provide you with a better experience in the future. Kind regards, Janice - customer services

Posted 8 hours ago

“I like the wide selection of shoes and boots, which are always comfortable. However, as a European client I am not happy to order online because of the cost of exchanging shoes when a different size or width is required in any particular style. There is the original deliverty charge of 8€, plus the cost of returning the wrong sized shoes to a UK address- latest cost for this was €18. I lthen had to re-order the correct size shoe and incurred another €8 delivery charge. Consequently, this website does not work for overseas clients.”

Helpful Report

Posted 2 weeks ago

Thank you for your feedback, I understand your concerns regarding the shipping costs and the challenges of ordering from abroad. We run the UK Gabor website, therefore our orders and returns are all processed here. We strive to provide a good service abroad and closer to home and appreciate your comments that help us improve upon this. Kind regards, Hannah, Customer Services

Posted 4 days ago

“Shoes were not as expected customer service was very good Awaiting for a response as just sent them back”

Helpful Report

Posted 4 weeks ago

Thank you for your feedback, I’m sorry to hear that the shoes did not meet your expectations. It's great to know that our customer service was helpful, and we appreciate you sending them back for a return and can confirm that these have been processed for an exchange today. Your experience is important to us, and we hope you find the new pair to be perfect. Kind regards, Janice - customer services

Posted 3 weeks ago

“Bought two pairs, one was cancelled just before despatch as out of stock, the other was delivered in the wrong size. I received a return slip for them and queued at the post office to return them. I ordered another pair as the customer service did not say they would send the correct size. In the end they did send another pair so I had two coming! I have given two stars because they managed to stop the delivery of the extra pair in time.”

Helpful Report

Posted 4 weeks ago

Thank you for sharing your experience, I'm truly sorry to hear about the issues you faced with your order and the mix-up with sizing. We understand how frustrating it can be when things don't go as planned, and I appreciate your patience throughout this process. It's great to hear we were able to halt the extra pair, but we aim for a smoother experience overall. Your feedback is invaluable and we apologise sincerely for the inconvenience caused. Kind regards, Janice - customer services

Posted 3 weeks ago

“Too wide an no support”

Helpful Report

Posted 1 month ago

Thank you for your feedback, I'm sorry to hear that the shoes were too wide for you and lacked the support you were looking for. Your comments are important to us, and we truly appreciate your insights as they help us to advise others. We always strive to provide comfortable and stylish options, and we hope you'll find a pair that meets your needs in the future. Kind regards, Janice - customer services

Posted 1 month ago

“I bought my shoes in the sale and they were just what I wanted. Unfortunately the stitching where the elastic went into the suede was coming undone and there was a large sticky label on the insole that left a horrible sticky mark that I had trouble removing. I have stitched the shoes together (having watched the technique on the repair shop) and bought a specialist sticky remover to get rid of the mark. I did not want to return them as they were the only ones in my size. But I was very disappointed in how they were as Gabor shoes are usually very good .”

Helpful Report

Posted 1 month ago

Thank you for sharing your feedback. I'm sorry to hear about the issues you encountered with your shoes. It’s great to see that you took the initiative to repair them yourself (great programme choice by the way) and to address the sticky mark, but I can understand how disappointing it is when a product doesn’t meet expectations, especially from a brand like Gabor. Your comments are invaluable, and we apologise sincerely for the inconvenience caused. We appreciate your continued support and hope your shoes serve you well moving forward. Kind regards, Janice - customer services

Posted 1 month ago

“I have purchased quite a few pairs of shoes and sandals from Gabor size 2.5 and the fit has been great. Unfortunately the latest pair of flat shoes Ruffle punched detail was at least a size too large.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to leave your feedback. While sizing is in line with regular UK / EU size guides throughout the brand, the fitting may vary based on the style of the shoe. I apologise for any confusion caused, I understand it is frustrating when the size you have consistently ordered does not fit as expected. Kind Regards, Sophie - Customer Services

Posted 1 month ago

“Lovely looking sandles, but now I know why they were reduced, as the design is such that although they are my correct size, I am unable to get my feet into them, and so I will have to, reluctantly, return them, but as I am temporarily in hospital I hope that I am able to do this within the alloted time .....”

Helpful Report

Posted 2 months ago

Thank you for your feedback, We are really sorry to hear that the sandals didn't fit as expected, and I understand how frustrating that must be for you, especially at this time. We do wish you a speedy recovery. You do have one full year to return for full refund so long as the item is unworn, so you plenty of time to return the order to us. Kind regards, Janice - customer services

Posted 2 months ago

“I was very disappointed when I received my shoes ! They were the second pair of the same shoes and whilst I still have my first pair they have started to look a little bit worn so I decided I would have a second pair for best ! Unfortunately the shoes were disappointing as I have already stated ! The decoration on the front of the shoe appeared to be of poor quality and the leather was not finished round the decoration which made it look unfinished and certainly not worth the £72 I paid , plus of course delivery charges ! Needless to say I have sent them back asking for an exchange or a full refund ! Yep disappointed ☹️”

Helpful Report

Posted 2 months ago

Thank you for your feedback, I'm truly sorry to hear that the second pair of shoes didn't meet your expectations, especially after being pleased with your first pair. We understand how important it is for our products to reflect the quality you expect. There was no charge for delivery, but you did pay for your own return postage, this has been refunded to you via our accounts team, and the shoes refunded from your order. We are genuinely sorry for your diappointment, and if we can further assist you, please reach out to our customer service team. Kind regards, Janice - customer services

Posted 2 months ago

“I love the comfort and quality of Gabor shoes. Hugely disappointed when the last pair arrived with a sale sticker stuck to the inner sole, tough to remove leaving a sticky residue and slightly damaged surface. Why?!!”

Helpful Report

Posted 2 months ago

Thank you for your feedback, I’m genuinely sorry to hear about the issue with the sale sticker on your recent pair of Gabor shoes. It's understandably frustrating to deal with sticky residues and surface damage. Using a mild solution of nail varnish remover or sticky stuff remover would help to take the label off. If there is any sticky left, some talcum powder will stop this. Unfortunately the sticky labels, do not stay on the sole surface of the shoe and they come off. We take your comments seriously and will pass your findings on. Kind regards, Janice - customer services

Posted 2 months ago

“I bought these sandals in confidence because I am a big fan of Gabor shoes. When I unpacked them, I was delighted because they fitted well, the style was just what I wanted, looked smart and felt very comfortable . However, I find that there is a big flaw in the design of the soles of these sandals. I am finding that the bottom of the sole, at the tip on the front, keeps catching on the surface I am walking on. This was at home on carpet and outdoors on a flat surface and causing me to trip forward. Luckily, I have been able to steady myself and did not fall. I have only worn them a couple of times but I am beginnng to feel that I am not confident wearing these sandals because I do not feel safe.”

Helpful Report

Posted 2 months ago

Thank you for your review and forsharing your thoughts, I’m delighted to hear you found the sandals fitting well and comfortable, but I’m truly sorry to learn about the issue with the sole catching as you walk. Please know that our customer service team is here to assist you further with any concerns you may have regarding this matter. You can contact us via email or by calling 0345 241 7742. I have also sent to you a private reply and we do hope that you will get in touch. Kind regards, Janice - customer services

Posted 2 months ago

“I hope this message finds you well. I recently placed an order, and at the time of purchase, I was informed that the delivery charges would be around £7, which was acceptable to me. However, a few days later, I received an email from the delivery company, DPD, stating that the product is coming from outside the EU and that an additional €24 in charges would be required. DPD gave me the option to either proceed with the order or cancel it, and I chose to cancel. They then informed me that the product would be returned to you, the seller. I have been waiting for your guidance on how to proceed with this order. If possible, I can provide you with a UK address for delivery. If that is not an option, I would like to proceed with canceling the order and receiving a refund. Please let me know how you'd like to move forward. Thank you for your assistance. Iman Hamze iman.hamze@gmail.com”

Helpful Report

Posted 3 months ago

Thank you for your review. I am sorry to hear that you were asked to pay customs. I can see that the item is on the way back to us so have refunded in full for you today. We cannot change the address due to the strict rules of PayPal, but you can place a new order with the English address for delivery yourself if you wish. I hope that this helps. Kind regards, Janice - customer services

Posted 3 months ago

“Style was good but the toe cap wasn't deep enough for comfortable wearing so very disappointed.”

Helpful Report

Posted 4 months ago

Thank you for your feedback. I'm sorry to hear that the toe cap did not provide the comfort you were hoping for. We appreciate your feedback as future customers looking at this shoe will find this useful. Please be assured, your return has been received and a refund has been processed to your original payment card. We hope you shop with us again and if you need assistance or have queries on alternative options, our Customer Service team is available 7 days a week and happy to help. Kind regards, Hannah, Customer Services

Posted 4 months ago

“The two pairs of trainers I bought were very uncomfortable with the leather tongue being too long sticking into my lower leg. If I wore them for any length of time, I am sure they would creat a sore area and break the skin.”

Helpful Report

Posted 4 months ago

Thank you for your feedback. I'm sorry to hear that the trainers were uncomfortable. It’s important to us our products not only look good but feel good too. As these trainers are leather, they can be rigid at first but soften with wear. This is why we have a 365 day returns policy, to give customers to chance to wear around the house to see if this improves wearability. We hope you shop with us again and are able to find a comfortable replacement. If you have further questions or need assistance, please don’t hesitate to reach out to our Customer Service Team. Kind regards, Hannah, Customer Services

Posted 4 months ago

“Ordered Navy Gabor Bolan Women Ankle Boots (1044035201) and they should have been wide fitting, these were an extremely narrow boot and certainly not a wide fit. Returned at my cost and refund processed promptly”

Helpful Report

Posted 6 months ago

Thank you for your review. We are sorry to hear that you found these boots to be too narrow for your requirements. I do hope that you find a pair that is a better fitting for you. We are pleased to hear that you were happy with the return and refund we aim to process returns and refund items within 3 days of the item arriving with us. Kind regards, Janice - customer services

Posted 6 months ago

“Lovely quality but had to return them, although wide fitting in foot, zip on legs would not meet by over 1 inch, ankles also very narrow. Please make more large leg boots, the only one available this year in a small size looked like wellies!”

Helpful Report

Posted 8 months ago

Thank you for leaving us a review. I'm sorry to hear that the fit of the boots was not suitable. We aim to stock a range of styles that cater to different fittings, and I understand how frustrating it can be when a product doesn’t meet your expectations. We appreciate your feedback and please be assured it has been passed along to the relevant department. Kind regards, Hannah, Customer Services

Posted 7 months ago

“Ankle boots were described as Bronz and looked brown but were a very odd metallic colour. I was not happy to pay the cost of the return.”

Helpful Report

Posted 8 months ago

Thank you for taking the time to leave a review. I’m sorry to hear that the color of the ankle boots was not as expected. We make every effort to display colours accurately but a product's true colour may not exactly match that shown on your device or on our website. We do ask customers to cover the cost of returns postage as outlined in our terms and conditions. Please accept my apologies if this was not apparent when placing your order. Kind regards, Hannah, Customer Services

Posted 8 months ago

“These boots are supposed to be wide fitting but I would consider them to be narrow. So disappointed otherwise they were exactly what I was looking for.”

Helpful Report

Posted 8 months ago

Thank you for your review and for sharing your findings with regard to the fit of these boots. This will help others when browsing. If you maybe try a half size larger, you may find that the extra length is minimal, however it creates more area within the shoe so a roomier fitting. It doesnt work for everyone but many customers who need a wider fitting, use this method. I do hope that this helps. Kind regards, Janice - customer services

Posted 8 months ago

“Boots are fine - packaging leaves a lot to be desired - arrived in a cardboard box which was split at three corners & looked as if it had been kicked along the warehouse floor. At £125 for the pair of boots I think we deserved much better packaging. Unfortunately as a Christmas present they will look like they were bought in a Jumble Sale - very disappointing!”

Helpful Report

Posted 9 months ago

Thank you for your review. I am sorry to hear that the box has been damaged. The box is there ultimately to protect the contents in transit and I am happy to hear that the boots are ok. We apologise sincerely for the disappointment with regard to the box. Kind regards, Janice - customer services

Posted 8 months ago

Gabor Shoes is rated 4.6 based on 12,573 reviews