Gabor Shoes Reviews

Name: Gabor Shoes
Rating: 4.63

4.6 Rating 13,179 Reviews

91 %

of reviewers recommend Gabor Shoes

4.6

Based on 13,179 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

0345 241 7742

Email:

sales@clinkard.co.uk

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Gabor Shoes 5 star review on 7th September 2025

Moya Stevenson

Gabor Shoes 5 star review on 6th September 2025

Jan Waller

Gabor Shoes 5 star review on 27th June 2025

Marion Baldwin

Gabor Shoes 5 star review on 25th June 2025

Yana Fedorenko

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I used to wear Gabor shoes a lot knowing you catered for a wider foot. However, I feel those that are wide tend to be frumpy. Please could you give wider fittings. It just seems to be wider fitting shoes are ballet pumps with no support.”

Helpful Report

Posted 1 week ago

Thank you for taking the time to share your feedback. I am sorry to hear you have found our width selection to be limited and the options have not been to your taste. We strive to accommodate a variety of fittings and understand its important for you be to happy with both the appearance and the fit. We hope you are able to find a better suited boot and are happy to assist if you shop with us again. We can be reached by email, phone and live chat service. Kind regards, Hannah, Customer Services

Posted 6 days ago

“I ordered on line and they arrived but had clearly been worn - possibly around a shop - as the soles were dirty and they had a sticky label on the inside sole which I have tried to remove without damaging the soft suede but most of it is still stuck. I did keep them because they fit and are comfortable and I had them at a sale price but I was disappointed at the condition in which they were sent as even the box was dented.”

Helpful Report

Posted 1 week ago

Thank you for taking time to leave feedback. I am very sorry to hear that your recent order was not received in suitable condition. Some of our stock can come from our stores, meaning they may have previously been tried on in briefly or have additional stickers inside. However, we aim to ensure that all stock is quality checked before dispatch for any signs of clear wear or damage. I apologise again that this was not the case. We hope you continue to shop with us, and please be assured we will pass this on to our dispatch team to prevent this occurring in the future. Kind Regards, Sophie - Customer Services

Posted 1 week ago

“I was very pleased with my shoes but not with how they arrived. They were in a battered non descriptive box not the usuual smart silver Gabor shoe box with a label sellotaped to the side. Could I have my correct boc please as I like to keep them in the correct boxes? The shoes themselves, were not laced up and the zips uindone and thrown in the box as it someone had literally just tried them on.I checked the soles as it looked like they had even been worn. They looked so unproffessionally packaged that I even checked I had used the correct Gabor website and not a counterfeit one. I ordered a pair of shoes recently from another company and they arrived with inserts,tissue paper around them,in the correct box,laces etc done up and with a nice note from the company - they looked neat and proffessional; and it was a nice way to receive goods.Yours looked thrown together.”

Helpful Report

Posted 2 weeks ago

“Unfortunately the shoes were too big and too narrow for me but beautiful shoes .”

Helpful Report

Posted 2 weeks ago

Thank you for taking the time to leave a review. I am glad to hear you liked the shoes but am sorry the sizing was not right for you. We have a 365 day returns policy and you are welcome to return for exchange or refund. We just ask the shoes have not been worn outside and in a resalable condition. If you have any queries, our Customer Service Team is available 7 days a week and happy to help. Kind regards, Hannah, Customer Services

Posted 2 weeks ago

“I used to buy Gabor and they fitted me. Unfortunately their EE size is not wide enough. I have EE Gabor shoes which fit me from 10 years ago. I have bought sandals and they are just about ok. Their EE needs to be wider”

Helpful Report

Posted 4 weeks ago

Thank you for your review. I am sorry to hear the width of your purchase did not meet your needs. We understand how important a comfortable fit is, especially when you’ve worn Gabor sizes successfully in the past. The Raynor Sandals are a Gabor G/ UK D which offers an increased space for a roomier fit. The widest range is a Gabor H/ UK D+. As we move into our Spring/Summer range, we will have new styles and widths which hopefully you will find a better fit. If you keep an eye on the New In section of our website, this is updated often. If you have any queries on our products, please do not hesitate to contact our Customer Service Team. Kind regards, Hannah, Customer Services

Posted 3 weeks ago

“I was sent what looked like a used pair of shoes which I returned and I am awaiting a refund. First order and not so sure I will order from again”

Helpful Report

Posted 1 month ago

Thank you for taking the time to leave your review. Please accept my apologies for the condition of your order. This should have been checked before dispatching and we have let you down on this occasion, but please be assured it has been brought to the attention of our warehouse manager. I can confirm your return was processed and a refund issued. I am glad our Customer Service Team were able to assist you with this. We appreciate your patience whilst this was resolved and hope you shop with us again so we can demonstrate our usual high standards our customers expect. Kind regards, Hannah, Customer Services

Posted 3 weeks ago

“Like Gabor shoes but too narrow live in country a faff & expensive to return”

Helpful Report

Posted 1 month ago

Thank you for your review. I’m sorry to hear your purchase was not suitable and you found returning challenging. We strive to provide hassle-free returns and so offer a Royal Mail label for £3.20 on the returns page of our website. With the option of printable and QR codes to cater to different needs. Should you shop with us again and need assistance using this feature, our Customer Service Team is available 7 days a week and happy to help. Kind regards, Hannah, Customer Services

Posted 1 month ago

“Ordered a pair of wide-fitting boots. They were too narrow, although Gabor claimed up to E fitting. There seemed to be a scuff on the inside of one of the boots. The inner box was badly damaged. I have been pleased with Gabor shoes bought in-store in the past, but will not order from site in future”

Helpful Report

Posted 1 month ago

Thank you for taking the time to leave your review. I’m sorry to hear the boots were too narrow, I understand it is disappointing when a wide fitting does not meet expectations. In regard to the scuff and damaged inner box, please accept my apologies for this condition. This should not have passed our quality procedure and our Warehouse Manager has been notified of this. I am glad our instore team were able to assist with your return and can confirm your refund was processed. Kind regards, Hannah, Customer Services

Posted 1 month ago

“I was disappointed to receive shoes which had clearly been opened and tried on previously, as key parts of the packaging were missing and one of the shoes was slightly scuffed.”

Helpful Report

Posted 1 month ago

Thank you for taking time to leave your review. While some of our stock can come from our stores, meaning they may have been briefly tried on, I am sorry to hear that your order was received in this condition. We aim to ensure orders are quality checked for marks or obvious signs of wear, so I apologise for this oversight. Should you wish to return your order or discuss this further then please do not hesitate to reach out to our Customer Services team and we can assist further. Kind Regards, Sophie - Customer Services

Posted 1 month ago

“The shoes are of a very good quality. Unfortunately the clasp on the strap revolves, loose on the turning point, goes around, and it’s nearly impossible to tie the strap. That makes it nearly unwearable, takes ages to tighten the strap.Also the clasp has a little point for the correct hole, that gets in the way and very hard to feed it through. Change the design and stick to the traditional one.Dont use this revolutionary design, it’s faulty. Doesn’t work. You try it and see what I mean.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to leave your feedback. While I'm glad that you find the shoes to be good quality, I am sorry to hear that the clasp is causing difficulties. Understandably this would cause frustration if it is impacting your ability to comfortably wear the shoe. Should you choose to return this order I hope you are able to find a suitable substitute. We appreciate your comments on this as it will provide helpful information for other customers. Kind Regards, Sophie - Customer Services

Posted 1 month ago

“The shoes were not wide enough so an expensive experience having to send them back.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to leave a review. I am sorry to hear the shoes were not a suitable width for you and they had to be returned. Please be assured, this has been received by our team and a refund processed. In terms of the return, we do ask customers to cover returns postage as per our terms and conditions. However, we offer a Royal Mail label for £3.20 on our website to give our customers a reasonable price. We hope you shop with us again and are happy to help if you have any queries. Kind regards, Hannah, Customer Services

Posted 2 months ago

“I always wear Gabor as they are a comfortable fit and good quality. The colour in these boots I do d not like. It is not a consistent tan colour, which is what I wanted”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your feedback. I'm sorry to hear that the colour of the boots did not meet your expectations. I understand how important it is for your purchase to be just right, especially when you choose a brand you know and trust like Gabor. Your comments about the colour variation are appreciated, and we will make sure this is passed along to the relevant team. If you would like any assistance in finding an alternative style, please don’t hesitate to let us know. Best wishes Rosie | Customer Services

Posted 2 months ago

“Disappointing experience. I ordered two pairs of suede boots in different sizes. On delivery, the boxes were broken, the boots were not properly packed (no paper stuffing inside the boots) and so were misshapen and scuffed. Obviously both pairs were returned! I have ordered online from Gabor before and been extremely pleased with the items and how they were packaged but this experience has left me questioning whether I would order from Gabor in the future.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to leave your review. I’m very sorry to hear about the broken boxes, poor packing, and the misshapen boots. This isn’t the standard we aim for, and I understand how disappointing this must have been. This has been brought to the attention of our Warehouse Manager and I apologise we have let you down on this occasion. Please be assured, your return has been received by our team and a full refund issued. We hope you shop with us again so we can demonstrate our usual high standards our customers have come to expect. Kind regards, Hannah, Customer Services

Posted 2 months ago

“I have had many pairs of Gabor shoes in the past, and I have ordered most of those on line. This was the first time that I received a Pair of Gabor shoes from Clinkard Ltd and I was dismayed at how poorly the shoes was packaged. The shoes had hardly any protection round them and was falling about in the Clinkard box. I expected them to be packaged in a Gabour box with careful packaging. Sadly one of the shoes has a slight mark on it. I really expected better, especially seeing that they were not cheap - I think it is fair to expect better when a pair of shoes cost £89.99 from a very good brand. I will certainly never order from Clinkard Ltd again.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to leave your review. I'm sorry to hear that your experience with your purchase wasn’t as expected. When a branded box is in poor condition at the point of dispatch, we always re-box the product in one of our own to make sure it reaches you in the best possible condition. I’m very sorry that this wasn’t the case for you. I’ll make sure your feedback is shared with our quality control team. If your pair are still unworn, you’re more than welcome to return them for a full refund. Just contact our Customer Services team on 0330 005 0230, and they’ll be happy to guide you through the process. I hope you'll reconsider shopping with us in future. Best wishes Rosie | Customer Services

Posted 2 months ago

“Such a disappointing purchase. Fabulous boots but nothing like the Extra Wide fit advertised. In fact, narrower than other Gabor shoes I have bought that were only decribed as Wide fit; these are not even as wide as them. I'd still recommend Gabor and the service was good but I might not buy online in future as I had to pay to return a wrongly decribed product.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to review. I’m sorry to hear these boots did not meet your expectations. I understand how frustrating this can be, especially when having bought from a brand before. Please know that we aim to provide accurate sizing information and your feedback is helpful for other customers viewing this product which we appreciate. Regarding returns, our policy typically requires the customer to cover return postage, but if you have any queries, you are welcome to contact our Customer Service Team who can assist if there is an issue with your purchase. Kind regards, Hannah, Customer Services

Posted 3 months ago

“you should have something on your site that lets people know how expensive it is to return shoes. I want to return a couple of pairs of boots and the postage is about $50 for each pair. That's 50% of the cost of the boots.”

Helpful Report

Posted 3 months ago

Thank you for taking your time to leave a review. While we do aim to make our return policy clear, I understand it is frustrating to be met with an unexpected return cost. Customers are advised that they will need to cover the cost of the return process. However, we are unable to confirm an exact price for the return of International orders as this can depend on where they are being shipped from, and the courier that is used. We appreciate your feedback and will take it into consideration as much as possible to make the return process as smooth as possible for customers in the future. Kind Regards, Sophie - Customer Services

Posted 3 months ago

“Leather boots. Ordered wide fitting in one size larger than my normal fit. Disappointingly tight as to be unwearable. Sent back by return at my cost.”

Helpful Report

Posted 4 months ago

Thank you for taking the time to leave your review. I'm sorry to hear this style wasn't suitable for you. As you've suggested, they are a Gabor H width - the widest fit that Gabor produce. Below is a link with an alternative style - these are wide fitting again, and have an adjustable side-zip fastening + elastic gussets on each side for improved comfort and fit. https://www.gaborshoes.co.uk/womens-c1/boots-c3/chelsea-boots-c75/dublin-womens-chelsea-boots-p49279#attribute%5B1%5D=33795 I hope this helps you, but should you require any further assistance, please don't hesitate to contact us. Best wishes Rosie | Customer Services

Posted 4 months ago

“The boots are lovely but I bought them because online it said I could remove the insoles. I have to wear bespoke insoles because of a medical condition and so these boots aren't fit for purpose. Very disappointed because I wouldn't have bought them if I'd known this. I'm giving two stars because the boots themselves are very nice.”

Helpful Report

Posted 4 months ago

Thank you for taking the time to leave your review. It's disappointing to learn that your purchase was unsuitable. This style does have removable insoles, but I am sorry that they didn't meet your needs. Should you find it easier, you can visit one of our stores to try styles for fit, before purchasing. Below is a link for you to find your closest: https://www.charlesclinkard.co.uk/map I hope this helps you. Best wishes Rosie | Customer Services

Posted 4 months ago

“Bought a pair of Wisdom Women’s casual shoes in black leather. Very hard leather and narrow across the toes. I have the same size in blue suede which are very comfortable. Had to return black leather ones”

Helpful Report

Posted 4 months ago

Thank you for your feedback regarding the Wisdom Women’s casual shoes. I’m sorry to hear that the black leather version did not provide the comfort you experienced with the blue suede. The different materials can sometimes impact the fit and feel, but please be assured a full refund has now been processed for you. We hope you shop with us again and please do not hesitate to contact our Customer Service Team if you need help finding the right shoe. Kind regards, Hannah, Customer Services

Posted 4 months ago

“Unfortunately the width of the shoes were not as wide as expected.”

Helpful Report

Posted 4 months ago

Thank you for your review. I'm sorry to hear that the width of the shoes did not meet your expectations. We understand that fit can vary from style to style, and we truly appreciate your feedback. Your comments will help future customers browsing our products. We hope you shop with us again but if you need assistance finding a style that better suits your width preferences, please don’t hesitate to reach out. Our Customer Service Team is available 7 days a week and can be reached via phone, email and live chat service. Kind regards, Hannah, Customer Services

Posted 4 months ago

Gabor Shoes is rated 4.6 based on 13,179 reviews