Gabor Shoes Reviews

Name: Gabor Shoes
Rating: 4.63

4.6 Rating 13,751 Reviews

91 %

of reviewers recommend Gabor Shoes

4.6

Based on 13,751 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0345 241 7742

Email:

sales@clinkard.co.uk

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Gabor Shoes 5 star review on 1st July 2026

Debra Levy

Gabor Shoes 5 star review on 7th September 2025

Moya Stevenson

Gabor Shoes 5 star review on 6th September 2025

Jan Waller

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The boots I ordered arrived in a damaged old box, the packaging was was worn, torn and there was no shoe stuffing etc., these boot had clearly been worn and returned. I contacted customer services and was able to return these free of charge and I received a full refund.”

Helpful Report

Posted 1 year ago

Thank you for your review. I am sorry to hear that you received a pair of boots that had not been re packed. If a customer orders 2 pair for size and returns one, they do go back into sale, but should be checked upon their return that they are perfect and also re packaged if required. We do hope that you will accept our apology that on this occasion we have let you down and we are genuinely sorry for your disappointment. Thank you for also commenting that you were happy with the customer services and the return service that you received. Kind regards, Janice - Customer services

Posted 1 year ago

“One shoe arrived scratched :(”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review. I am sorry to hear about the condition of your order. A member of our Customer Service Team will be in touch to discuss with you how we can rectify this situation. Kind regards, Hannah, Customer Services

Posted 1 year ago

“The delivery was quick. Sadly the quality of the shoe was terrible. Fit was fine so I decided to go for a walk. I had peeled skin after just 30 minutes of walk. The shoes left black colour marks on my knee highs which was very annoying. The customer service was very quick to respond and they sent me a prepaid return label. I have sent the shoes back and am waiting for their reply. It's sad because I really liked the shoe. I have been wearing Gabor shoes for many years but it was very disappointing this time.”

Helpful Report

Posted 1 year ago

Thank you for your review. I am sorry about the problem you have had with your purchase, but am happy to hear our Customer Service Team were able to assist you quickly and efficiently. Once your return has been received, we will be in touch to discuss the next steps. Kind regards, Hannah, Customer Services

Posted 1 year ago

“Have only worn these shoes a couple of times and they mark so easily. The brushes they recommend don’t help either. Only suitable for wearing indoors I would say.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review. With nubuck, it is recommended to dry clean with a brush or suede/nubuck cleaner. Protective and reviving sprays are also a good tool to use as this can minimise stains and make them easier to buff out. These can be found in most footwear retailers. Unfortunately nubuck can pick up dirt easily, so does need to be cleaned often. But the right care can prolong the life of the shoes. If you need any advice, our Customer Service Team is available 7 days a week and happy to help. Kind regards, Hannah, Customer Services

Posted 1 year ago

“Too narrow in the width.”

Helpful Report

Posted 1 year ago

Thank you for your review and for sharing your findings. Kind regards Janice - customer services

Posted 1 year ago

“The shoes were lovely ... But returned because they were too tight which surprised me as they were my usual Gabor size. Also the box they came in was tatty and had obviously been used before. Cus. Services said the box was only there to protect the shoes which came as another surprise as they were an expensive pair of shoes.”

Helpful Report

Posted 1 year ago

Thank you for your review. We are sorry to hear that this lovely boot was too narrow for you. I find that if a boot is slightly narrow, I get a half size larger as the extra length is minimal but the extra area within the shoe means a much more comfortable fitting. Many of our customers also use this method and although it doesnt work for everyone, it does for many. With regard to the box, we do re-box into a plain box if the box becomes soft or ripped, but if it is damaged in transit, then unfortunately the box has done its job and protected the shoes within. It does sound that on this occasion, it was torn and should have been re-boxed and I am sorry that it was not. We do hope that you find a boot that is a better fitting for you. Kind regards, Janice - customer services

Posted 1 year ago

“One of the shoes had been on display and tried On. Had Gabor shoes in the past but feel the Quality has now deteriorated, certainty will not be purchasing Gabor shoes in the future!!”

Helpful Report

Posted 1 year ago

Thank you for your review. To offer the greatest selection of products, we sometimes source items from our shops. Therefore we cannot guarantee that our items have not been tried on at some point in store. We adopt a rigorous quality checking procedure to ensure that the products we dispatch meet the high standards that our customers expect. I am sorry if this was not the case for your order with us. Please be assured, your order has been fully refunded. Kind regards, Hannah, Customer Services

Posted 1 year ago

“Disappointing. Not wide enough despite ordering the widest fit. Sorry Gabor, won't be buying from you again.”

Helpful Report

Posted 1 year ago

Thank you for your review. We are sorry to hear that you found this shoe to be too small for you. Many customers buy a half size larger if they need more area within the shoe. The extra length is minimal but the area in the front of the shoe makes a huge difference and creates a better fitting. It doesnt work for everyone, but may be worth a try to see if it helps you. We do hope that you find a shoe that you like as much and is a better fitting for yourself. Kind regards, Janice - customer services

Posted 1 year ago

“Your shoes not wide enough, they are hurting me after one use.Not worth the money you charge. £95 for a pair is outrageous. Can you not make wide shoes size 6 wedged black shoes with 3 cm heel and comfort inside the shoes? I am put off by internet buying. I prefer to try in a shop next time before I buy I feel betrayed.”

Helpful Report

Posted 1 year ago

Thank you for your review. The shoe that you ordered are just a standard fitting and not a wide fit. You do have up to a year to return them to us unworn if you are not happy with the fitting. Wearing around the home until the leather softens may also help. Many customers will get a half size bigger if they need extra room in the standard fitting, as the extra length is minimal but the extra area within the shoe helps to create a more comfortable fit. It doesnt work for everyone, but may be worth a try for you. I have added a link (you will need to copy and paste) below to our wider fitting black shoes similar to what you bought. https://www.gaborshoes.co.uk/womens-c1/shoes-c2/wedges-c87#t8:t32 I hope that this helps. Kind regards, Janice - customer services

Posted 1 year ago

“Just received the Gabor RICH sandal inn shade Muschele from a supplier . What comfort! However, the strap to buckle (even with slight elasticity)! will not stretch around my ankles (which are not swollen). Have the manufacturers considered an entire elasticated strap to offer good stretch (then no need for a buckle) . So disappointed to have to return as I thought I’d found my sandal “heaven””

Helpful Report

Posted 2 years ago

Thank you for leaving your feedback. I am sorry to hear that the Gabor Rich was not a good fit for you. Once we have received your return, we will issue a full refund. Hopefully, there are other styles on our website that may be more suitable. If you need any advice, our customer service team is happy to help. You can contact us on 0345 241 7742 7 days a week/ Kind regards Janice - customer services

Posted 2 years ago

“The shoes were delivered in a timely fashion however they are faulty so I’m having to return them to be examined. I’m hoping to receive either a different pair of the same or a full refund”

Helpful Report

Posted 2 years ago

Thank you for your review. We are sorry that the shoes that you received are faulty and will of course either replace or refund. We will be in touch soon to see how you would like to proceed. Kind regards Janice - customer services

Posted 2 years ago

“I like Gabor shoes but these didn’t fit even though that was my size. I won’t be ordering again because they are so expensive to return £10. This is the second time that’s happened”

Helpful Report

Posted 2 years ago

Thank you for your review. I’m sorry to hear this style was not the right fit for you. The price you paid to return your item does seem expensive, I do apologies for the inconvenience this may have caused. You should have received an invoice inside your parcel explaining how to return through our online portal for £3.30. If you ever need any advice on the best way to return that suits you, please don’t hesitate to contact us. Once again, please accept my apologies for any inconvenience caused. Kind regards Michael

Posted 2 years ago

“When I opened the plastic delivery bag, I found the box was completely crushed and badly torn on one end. The right hand boot is badly creased, not sure if this is a manufacturing fault or because of the bad packaging.”

Helpful Report

Posted 2 years ago

Thank you for your review. We are sorry to hear that the packaging was damaged in transit. It is there mainly to protect the items inside, but if you feel that the boots are damaged, please do not hesitate to contact us on 0345 241 7742 or email sales@clinkard.co.uk where we would be more than happy to help. Kind regards, Janice - customer services

Posted 2 years ago

“Took 5 days to dispatch and arrived only after 8 days of placing the order. Also no offer for free return....”

Helpful Report

Posted 2 years ago

Thank you for your review. On our free standard service, we do let customers know that it can take 2 to 5 workign days to dispatch. If the shoes are no longer available in our warehouse, this allows us time to get more in to fulfil the order. We also have paid services, such as express delivery for £3.99 and next day for £5.99. With regard to returns, we do deliver free of charge and on our website, we have a link where for the lower cost of £3.20 you can produce a tracked label or QR code for Royal Mail, or you may choose any other delivery service that you wish. I hope that this information is of help for future reference. Kind regards, Janice - customer services

Posted 2 years ago

“Usually love my purchases from Gabor and even though i have 3 pairs of these same boots, i could not get these on my feet. Far too narrow. Hope you are not changing your sizing.”

Helpful Report

Posted 2 years ago

Thank you for your review. We are sorry to hear that your boots were too narrow, the order that this relates to is a pair of shoes in the colour Pumpkin. . With regard to boots, we have not changed the sizing, and when you wear a boot it does stretch a little so a new pair would appear to be tighter. I noticed that the last two orders you made were for a wider fitting and these shoes were a standard, this would make a difference. Kind regards, Janice - customer services

Posted 2 years ago

“I have had many pairs of Gabor boots and shoes in a wide fit and they have always been very comfy but these really were not a good fit and were nothing like wide enough for me.”

Helpful Report

Posted 2 years ago

Thank you for your review. You have added this to Company reviews and not to item, so others cannot see your comments if they are looking at the item you mean. If you would like to, please go to the item you bought fwhere advertised on the website, and leave a review there. Others will then be able to see your comments on the actual item which will help when they are browsing. Kind regards, Janice - Customer Services

Posted 2 years ago

“The boots were narrow and stiff”

Helpful Report

Posted 2 years ago

Thank you for your review. Unfortunately on this link, it does not mention the boots you are speaking of. If you go to the boot itself and click onto leave a review, you will be able to let people see your comments attached to the boots you are speaking of. I hope that this helps. Kind regards, Janice - Customer Services

Posted 2 years ago

“Disappointed as one show had clearly been worn. Various marks on it which were unmissable. Very disappointing, however bought Gabor shoes before on many occasions which have been great.”

Helpful Report

Posted 2 years ago

Thank you for your review. We are sorry that you received a shoe that showed marks where it had been tried on. When an item is in the sale, one shoe will be put onto display and we are sorry that this was sent out in a poor condition. All shoes should be quality checked before sending and we apologise that on this occasion we have let you down. Kind regards, Janice - customer service

Posted 2 years ago

“I love Gabor shoes. As a woman with size 9 wide feet and needing support as well as wanting a ‘trendy’ shoe. The pair of trainers I ordered were not wide enough and I had to pay £9.95 to return them. Very disappointed- am not purchasing another pair, sadly.”

Helpful Report

Posted 2 years ago

Thank you for your review. You can return items to one of our stores if you have one near, or choose Royal Mail second class which is cheaper. There is also a link on our website to Collect + where you can buy a label for £4.49 which covers up to 10 kilo in one package and is a tracked service. I hope that this may help for future reference. Kind regards, Janice - customer services

Posted 2 years ago

“I have quite a few pairs of Gabor Shoes and I can honestly say this last pair are actually unwearable. Have sores and blisters all over my feet, hugely wide but tight across the top got a size smaller than normal and they are slipping. Very disappointing wish I’d sent them back!”

Helpful Report

Posted 2 years ago

Hello Thank you for your review. I’m sorry to hear the problem you are having. Unfortunately, sizing can vary slightly between styles. We do recommend you try our products around the house before wearing them outside to see if the fit is correct for you. I’m sorry for any inconvenience. Kind regards Michael

Posted 2 years ago

Gabor Shoes is rated 4.6 based on 13,751 reviews