Gabor Shoes Reviews

Name: Gabor Shoes
Rating: 4.63

4.6 Rating 12,184 Reviews

91 %

of reviewers recommend Gabor Shoes

4.6

Based on 12,184 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

0345 241 7742

Email:

sales@clinkard.co.uk

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Gabor Shoes 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Leather was not up to Gabor standards SHOE A BIT HEAVY”

Helpful Report

Posted 3 days ago

Thank you for taking the time to leave a review. I am sorry to hear the shoes you ordered did not live up to your expectations. Please be assured, your return has been processed and a full refund issued. We hope you shop with us again but if you need any assistance finding a suitable shoe, please do not hesitate to contact our Customer Service Team. Kind regards, Hannah. Customer Services

Posted 2 days ago

“The ordering and delivery process was very good. I received the suede shoes but found they were scuffed on the sides and toe as if they’d been tried on a lot but as I wanted them to take away on holiday in a couple of days and didn’t have the time or the money to send them back I kept them. I was disappointed but loved the shoes.”

Helpful Report

Posted 2 weeks ago

Thank you for leaving us a review. Please accept my apologies for the condition of your order. I can't see that you have contacted us regarding this and we would be happy to advise the next steps. We are available 7 days a week and we can be reached by phone 0345 241 7742 or email sales@clinkard.co.uk. We have a 365 day returns policy so if the shoes have not been worn we can assist with returning or discuss other options if you would prefer to keep. Kind regards, Hannah, Customer Services

Posted 1 week ago

“Shoes are great quality and have just bought a lovely pair of shoes for my son's wedding. Delivery is free and there is a subsided cost for returning via Royal Mail which is good. My issue is that my parcel was delivered to my old address. I assumed that I hadn't updated my address until I logged in to change it and my current address was showing as my default address. Fortunately after a bit of hassle I did get my parcel.”

Helpful Report

Posted 3 weeks ago

Thank you for leaving us a review of your experience with us. I apologise your order did not go to the intended location. This may be due to your Google Pay account needing updating if this was an old address. We send confirmation emails with all the information on your order so this can be checked and any changes can be implemented before dispatch. I am very glad to hear you were able to locate your order. If there are ever any issues with ordering or delivery, please do not hesitate to contact our Customer Service Team. Kind regards, Hannah, Customer Services

Posted 2 weeks ago

“I am so sorry but the G wide fitting i bought last week is not as comfortable and roomy like a pink one i bought some time ago. The quality is not the same in my opinion”

Helpful Report

Posted 3 weeks ago

Thank you for your review. I'm sorry to hear that the G wide fitting did not meet your expectations, especially compared to your previous purchase. With our 365 day returns policy, you have plenty of time to send unworn shoes back to us for exchange or refund. If you would like to explore other options, please don't hesitate to reach out to our Customer Service team. We're available 7 days a week and can be reached by phone, email and live chat service on our website. Kind regards, Hannah, Customer Services

Posted 3 weeks ago

“Loved the shoes, service very good but sadly they were to narrow. and no shoes a available in the widest size .”

Helpful Report

Posted 3 weeks ago

Thank you for leaving a review. I am happy to hear you were pleased with our service but sorry your recent purchase was not suitable. Unfortunately this shoe is not available in the widest fitting but we appreciate your comments as future customers browsing our website will find them helpful. We hope you shop with us again and if you need assistance finding the best fit, please do not hesitate to contact us. Kind regards, Hannah, Customer Services

Posted 3 weeks ago

“The shoes are very nice and as per pictures on website. Sadly they have given me terrible blisters on first wear. Inside of heel is overstitched, making it quite rough and it has rubbed.”

Helpful Report

Posted 4 weeks ago

Thank you for your review. I'm sorry to hear that the shoes caused you discomfort right from the start. If they have only been tried on indoors, you are within the 365 day returns policy to send back for exchange or refund. Hopefully, the heels should soften with wear and in time become more comfortable but, if you want to discuss the possible next steps, please feel free to reach out to our Customer Service team. We are available via phone, email and live chat service of our website. Kind regards, Hannah, Customer Services

Posted 4 weeks ago

“Unfortunately the sandals i ordered were far to wide. ( I don't have particularly narrow feet) Even on the tightest adjustment they were too looses. The bead work was lovely as was the sole of the shoe. The quality of the upper band wasn't the best for the price. Shame I was really looking forwards to wearing them. Size 9”

Helpful Report

Posted 4 weeks ago

Thank you for leaving your review. I understand it is frustrating when an item does not fit as expected, so I do apologise for any disappointment caused. Your comments will help to inform customers who are looking to order in the future, so your feedback is appreciated. Should you require further assistance with our returns process, please do not hesitate to reach out and a member of our Customer Service team will be happy to help. Kind Regards, Sophie - Customer Services

Posted 4 weeks ago

“Good, easy to order and free delivery arrived promptly, no hssle”

Helpful Report

Posted 4 weeks ago

Thank you for taking your time to leave feedback. I am pleased to hear that you had a positive experience shopping with us and that you are happy with your order. We appreciate your comments and look forward to your custom in the future. Kind Regards, Sophie - Customer Services

Posted 4 weeks ago

“I have four pairs of your shoes/smeakers. They are the most comfortable. I am always the same size. These sneakers were the same size but they hurt my foot so much, it made it go numb just trying it on. They were so much tighter I can not wear them. I want to exchange them, but Ihave to pay postage to send back then rebuy and pay postage again. it is getting too rxpensive. I don't want to do this. I am spending too much money. These shoes ran way too small.”

Helpful Report

Posted 1 month ago

“I have a few Gabor shoes and this is pair that were too small narrow lovely shoes but had to send back”

Helpful Report

Posted 1 month ago

Thank you for taking the time to leave us a review. I am sorry to hear your purchase was not suitable. The Heather Trainer is a standard width fitting but we have a range of similar styles in a wider fit if you are wanting to shop with us again. If you need any assistance, our Customer Service Team is happy to help. Kind regards, Hannah, Customer Services

Posted 1 month ago

“Lovely trainer but not extra wide far too narrow so had to return”

Helpful Report

Posted 1 month ago

Thank you for leaving your feedback. I am sorry to hear the sizing was not quite right on this occasion. We hope you shop with us again and our Customer Service Team can assist in finding a suitable sizing, we are available 7 days a week. Kind regards, Hannah, Customer Services

Posted 1 month ago

“The sandals are excellent, but a terrible delivery firm (DPD). Instructions where to leave this parcel were clear and precise. This was ignored and they were put in our waste bin! Not what you expect from an highly rated shoe company.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to leave us a review. Whilst I am happy to hear you are pleased with your purchase I am sorry the courier did not follow your instructions for delivery. Please be assured your feedback has been passed on to the relevant department to avoid this in future. We hope you shop with us again and we can show the usual high standards our customers come to expect. Kind regards, Hannah, Customer Services

Posted 2 months ago

“Love the fit and great for walking long distances. But the soles wear through at the heal to reveal holes beneath which cannot be mended. This is a very weak aspect of the trainers so I shall not be buying a third pair as I would expect a trainer of this quality and price to last at least three seasons.”

Helpful Report

Posted 2 months ago

Thank you for your review. We are sorry to hear of your disappointment with regard to your shoes. You do not say what the shoes are, but if you go onto our website on product reviews, then you can leave your review there so that others can see your comments when they are looking at that shoe. We do hope that you find a shoe that is more robust and is more suitable for your requirements. Kind regards, Janice - customer services

Posted 2 months ago

“The shoes were delivered on time. However there was a sizable tear in one of the straps which rendered the shoes unusable. Following contact with Customer Service by phone the process for claiming a refund was shared which I have followed. A lot disappointed on the product as purchased them for a Birthday present and having to re-wrap and go back to the Post Office has reduced my impression of Gabor brand.”

Helpful Report

Posted 3 months ago

Thank you for your review and for allowing us to replace these sandals for you. I can see that your new order was delivered today and we sincerely hope that this time you are very happy with your order. We are genuinely sorry for your inconvenience and hope that this has restored your faith in Gabor shoes. Kind regards, Janice - customer services

Posted 3 months ago

“The trainers were nice but too wide and too long surprisingly, so I sent them back. Given the price of Gabor shoes I wasn't impressed with having to pay the return postage fee.”

Helpful Report

Posted 3 months ago

Thank you for your review. I am sorry to hear that the shoes were not a good fit. We do deliver free of charge and you can take an order back to a Charles Clinkard store for refund. There is also a link on our website for £3.20 where you can buy a discounted Royal Mail tracked return label. I do hope that this helps for future reference. Kind regards, Janice - cutomer services

Posted 3 months ago

“The customer service at Teesside Park is not very good. You always have to wait. Exchange for the same boots in a different width took a while to go through. Then I had been charged more. Very disappointing.”

Helpful Report

Posted 4 months ago

Thank you for leaving feedback. It is disappointing to hear about your experience in our Teesside Park branch. Having reviewed your account and transactions I can see there was some confusion which resulted in a 50p overcharge. I understand Customer Services resolved this issue, but I am sorry that this took a little while to rectify in store. I am confident going forward you would not have the same experience, and I hope you will accept my apologies for the inconvenience caused. I hope you will continue to shop with us in future. Kind Regards, Sophie

Posted 3 months ago

“Ordered a pair of ankle boots advertised as a wide fit. Beautifully made and looked smart but too narrow. I'm not sure how they could be described as wide fit! Returned.”

Helpful Report

Posted 4 months ago

Thank you for leaving us a review. The Gabor Bonn Ankle Boots are advertised as a standard width. We include in the description the UK fitting and the Gabor equivalent as this is a German brand so I apologise for any confusion caused. We have a range of wide fitting ankle boots that you may find are more suitable. These can be viewed on our website or you can contact our Customer Service Team who are happy to advise. Kind regards, Hannah, Customer Services

Posted 4 months ago

“Whilst your shoes are of excellent quality, they are too narrow, especially from the step to the toes I was a big fan of Gabor shoes, but either my feet have widened or your last have shrunk Sad to have returned the latest pair I ordered online”

Helpful Report

Posted 4 months ago

Thank you for leaving us a review on your recent purchase. I’m sorry to hear that the fit didn’t meet your expectations. We provide a range of widths that cater to different fittings, and it's disappointing to learn that our shoes were too narrow for you. We are glad you were happy with the quality and hope you shop with us again. If you need assistance on finding the right shoe for you, our Customer Service Team is available 7 days a week and happy to help. Kind regards, Hannah, Customer Services

Posted 4 months ago

“I ordered 2 pairs of trainers in different colours but the same size (5.5). However, one pair fitted and the other pair was smaller so had to be returned. I opted to receive a replacement pair in the dark blue but a size larger (6 ) but these were too large and gaped at the side and therfore I had to return these. too. It seems that there must be a quality control issue here which is very disappointing at this price point. The delivery times were good from the supplier - hence my 3 star rating.”

Helpful Report

Posted 4 months ago

Thank you for your review. I am sorry to hear of your findings with the fitting of the shoes. We will most certainly look into this and to see if there are any discrepancies with the sizing. We apologise sincerely for your inconvenience. Kind regards, Janice - customer services

Posted 4 months ago

“Ordered the Marissa boots. A great style but the leather is very thin and I doubting the longevity so unfortunately I will be returning at this price point. The box arrived damaged as it was only packaged in thin plastic so pleas upgrade your packaging materials.”

Helpful Report

Posted 4 months ago

Thank you for leaving us a review. I am sorry to hear you were not happy regarding the leather quality and have concerns about their durability. We have a 365 day returns policy so if you wish to return them to us and they have not been worn outside, you are welcome to do so. Additionally, I apologize for the condition in which your box arrived. The primary function is to protect the product and unfortunately, damage can occur whilst in transit. We appreciate your comments and hope to see you again in the future. Kind regards, Hannah, Customer Services

Posted 4 months ago

Gabor Shoes is rated 4.6 based on 12,184 reviews