Gabor Shoes Reviews

Name: Gabor Shoes
Rating: 4.63

4.6 Rating 13,178 Reviews

91 %

of reviewers recommend Gabor Shoes

4.6

Based on 13,178 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

0345 241 7742

Email:

sales@clinkard.co.uk

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Gabor Shoes 5 star review on 7th September 2025

Moya Stevenson

Gabor Shoes 5 star review on 6th September 2025

Jan Waller

Gabor Shoes 5 star review on 27th June 2025

Marion Baldwin

Gabor Shoes 5 star review on 25th June 2025

Yana Fedorenko

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am little disappointed, because the colour is not a match as displayed in the photoe, I would have returned it , but I am a poorly person, and it is difficult for me to process the return, and also , this is the shade of colour and style I may not be able to get , I do think that colour must be checked abd photoe must be replace with true shade . Thanks”

Helpful Report

Posted 1 day ago

“I have been buying Gabour shoes and boots for many years. Historically, I could have relied upon both shoes and boots being a good fit. Unfortunately, although. Purchased’H’ fitting, both pairs of boots were a little tight. Quality is good but I am not taking any risks as they may give a little bit with wear, I decided not to keep them. I have many shoes and boots with the’G’ fit and are great. Very disappointed.”

Helpful Report

Posted 2 days ago

“Great shoes that would have arrived on time if the courier had followed instructions to leave them with any neighbour if we were out!”

Helpful Report

Posted 3 days ago

Thank you for your review. I am glad to hear that you are happy with your recent purchase. However, it is disappointing to see that you experienced trouble with the delivery. Usually the courier should follow the delivery instructions provided whenever possible, so I am sorry that this request was not actioned. Should you order from us again and require any assistance with future deliveries then please do not hesitate to reach out and a member of our Customer Service team would be happy to help. Kind Regards, Sophie - Customer Service

Posted 3 days ago

“Ordered navy blue ankle boots. Larger than a normal size 3. Leather top was nice but was the wrong style to match the sole which was thick, clumpy, crenellated and extremely heavy. Made me walk with thumping steps. Top of boots was stiff and hurt the skin of my legs. This boot should have been designed with a wedge heel made of a spongier material. I bought some Gabor sling backs in navy suede, size 3 last October. This size 3 is rather tight, so we can conclude that Gabor sizing is inconsistent. Years ago, you could rely on Gabor. Not now.”

Helpful Report

Posted 1 week ago

Thank you for your review. I understand it is frustrating when a recent order is not a suitable fitting, or the material is not as expected, so I am sorry you have had trouble with this style. However, we appreciate you taking time to leave your feedback. In some cases companies may make slight changes in manufacturing processes over the years which can result in differences in the fitting of their products. The sizing can also vary depending on the style of the shoe, which may be why the fitting is different to your Gabor sling backs. We hope you continue to shop with us in the future, and if you require further advice on any of our Gabor products please do not hesitate to reach out to our Customer Service team. Kind Regards, Sophie - Customer Services

Posted 1 week ago

“The sandals are OK although they arrived in a battered box that seemed to come from a third party, not Gabor themselves. However, the vendors had put a price sticker on the inside sole of the sandal which wasn't very clever. They should have put it on the underside of the sole because it's stuck fast and when I tried to remove it, it damaged the lining and I have had to leave it there for now and will have to try and wet it to soften it and get it off.”

Helpful Report

Posted 1 week ago

Thank you for taking the time to leave a review. I am glad to hear you like the sandals, but very sorry for the condition of the box and insoles. We are Charles Clinkard, we run gaborshoes.co.uk as we are the largest supplier in the UK. If the box has been previously damaged, we replace this with one of our own to ensure the shoes are sufficiently packaged and protected whilst in transit. Regarding the sticker residue I am sorry this was not rectified before the sandals were sent. This should be removed easily with warm water and then a mild soap solution if any residue remains. The product itself shouldn’t be affected, but if you have any queries or issues, please feel free to contact our Customer Service Team. Kind regards, Hannah, Customer Services

Posted 1 week ago

“Lovely looking shoes just not wide enough for me”

Helpful Report

Posted 2 weeks ago

Thank you for taking the time to leave a review. Whilst I am glad you liked how the style of your purchase, I am sorry the fitting was not right for you. I can see the shoes were returned within our 365-day policy for refund, please be assured this has been processed by our Returns Team. We hope you shop with us again and are happy to help if you have any queries. Kind regards, Hannah, Customer Services

Posted 2 weeks ago

“boots fitted perfectly, only issue was the box was smashed to bits which means no way to store the boots properly.”

Helpful Report

Posted 3 weeks ago

Thank you for taking the time to review your purchase with us. I am glad to hear the boots were suited to your needs and hope you are happy with them. The primary function of the box is to protect the shoes inside, but unfortunately, can be damaged itself whilst in transit. Regarding storage, it is advised to keep leather boots in a cool, dry and well ventilated area out of direct sunlight. This ensures the colour is protected and prevents cracking to the material. Using boot shapers or rolled up paper can also retain the shape to look new for longer. Kind regards, Hannah, Customer Services

Posted 3 weeks ago

“My new boots are not as nice as the ones which I have had for some years ... They may be more trendy as a bit 'cowboy .' .. I also prefer the brown colour of my old ones .”

Helpful Report

Posted 4 weeks ago

Thank you for taking the time to leave a review on your recent purchase. I am sorry to hear your new boots do not meet the same expectations as your previous order and the colour and style aren’t what you hoped for. You are welcome to return if unworn under our 365 day returns policy. We offer a range of colours and styles, so you may find something closer to your old pair in our current range. If you have any queries, our Customer Service Team are happy to help. Kind regards, Hannah, Customer Services

Posted 3 weeks ago

“I ordered two styles of boot in my usual size 7 but also a 6.5 just in case. When they came they were huge! I've since ordered a 6 and have now just ordered a 5.5 so the sizing is VERY large! Nice boots otherwise.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to leave your comments. Whilst I am sorry to hear the sizing was not what you expected, we appreciate your comments as other customers browsing will find them useful. I hope you are able to find the right size but if you need any assistance with this or processing a return, please do not hesitate to contact our Customer Service Team. Kind regards, Hannah, Customer Services

Posted 1 month ago

“As communicated, not impressed with your delivery services.”

Helpful Report

Posted 1 month ago

Thank you for your feedback. Please accept our apologies again for the errors encountered with your delivery. However, I am glad you were able to safely retrieve your order. We have been in touch with DPD regarding this and they have advised this is being investigate to prevent similar scenarios. I hope you have been pleased with our service and hope you shop with us again and we can demonstrate our usual high standards. Kind regards, Hannah, Customer Services

Posted 1 month ago

“The boots I ordered took 13 days & not 2 days but with the weather the country has suffered I can understand don’t wonder me from buying Gabor once again Little footnote the customer services department was excellent Polite friendly & v helpful In chasing up the order”

Helpful Report

Posted 1 month ago

Thank you for taking the time to write a review. I am very sorry the delivery took longer than expected, but am glad to hear you understand given the weather conditions this was out of our control. We sincerely appreciate your comments regarding the customer service you received and hope you are happy with your purchase and shop with us again. Kind regards, Hannah, Customer Services

Posted 1 month ago

“I had my Gabor Jollies trainers for about 18 years and loved them,I ordered a new pair and they were so uncomfortable,looked inside the zip on the right foot trainer and the leather a zip had not been finished properly so there was a big bump which pressed on the bone , perhaps I was unlucky,had to pay to return them.Gabor shoes are normally very good .”

Helpful Report

Posted 1 month ago

Thank you for taking time to leave your feedback. I understand it is disappointing when the quality of your order does not meet expectations based on what you have previously purchased. It is possible that this is caused by changes in the manufacturing process, or that the shape of the two styles differ slightly. While this style was not a good fit for you, I hope you are able to find a suitable pair should you continue to shop with us. If you would like any further information on any of our products before purchasing then please do not hesitate to reach out to us. Kind Regards, Sophie - Customer Services

Posted 1 month ago

“Delivery service prompt but sent wrong boots in wrong size so wasn’t ideal. Response from customer service good and offered free returns. Understand mistakes happen and well handled but pretty basic error! Shame as wanted to wear on my birthday.”

Helpful Report

Posted 1 month ago

Thank you for taking time to leave a review. I am very sorry to hear about the problem you experienced with your recent order. As a company we aim to ensure that all orders are quality checked before sending to ensure the stock is in correct and in good condition, so I do apologise for this oversight. I appreciate it is frustrating that you were unable to wear them for the intended event. I am glad that you were happy with the response from our Customer Service team while we helped arrange your replacement pair. Please be assured that we have made a note of the issue so we can raise it with the appropriate team and prevent this from happening in the future. Kind Regards, Sophie - Customer Services

Posted 1 month ago

“Nice shoes. Package left outside in the rain and we didn’t know about it until taking the dogs it next morning. Hole punched through lid of box which is not good for a Xmas present. Repairing it now. It’s not wise to use couriers who don’t care.”

Helpful Report

Posted 1 month ago

Thank you for taking time to leave a review. I am sorry to hear that you have had trouble with the condition of this order. While the purpose of the box is mainly to protect the shoes, and we cannot guarantee that this will remain in pristine condition once the parcel has left us, I appreciate is it frustrating to receive a damaged box when the shoes were intended as a gift. Please also accept our apologies in regard to the lack of information on the delivery location. The courier should have left a note to advise that the package had been left, so it is disappointing to hear this was not done. I'm glad to hear that you are pleased with the shoes themselves and I hope they are a suitable fit. Kind Regards, Sophie - Customer Services

Posted 1 month ago

“Although wide fitting around the boot these ankle boots were not wide around the ankle so sadly had to be returned!”

Helpful Report

Posted 2 months ago

Thank you for taking the time to leave your review. The H fit is the widest that Gabor offer, so we’re sorry to hear that this pair wasn’t suitable. We completely understand your disappointment. We hope that trying a different style of boot may provide a better fit for you. Best wishes Rosie | Customer Services

Posted 2 months ago

“Generally ok but start to hurt after a lot of continuous wearing Staple ends came through on one pair Both black pairs hurt but white ones (I have 10 pairs) ok until worn for a while”

Helpful Report

Posted 2 months ago

Thank you for taking the time to leave your feedback. I'm sorry to hear that you’re not entirely satisfied with your purchase. I would recommend contacting our Customer Services team with further details regarding the pair with the staple issue, as this may be a manufacturing fault. If the trainers that caused discomfort have not been worn outside, you have up to a year to return them. In such cases, you might also consider trying a different style that could be more comfortable. I hope this information is helpful and assists you in resolving the matter. Best wishes Rosie | Customer Services

Posted 2 months ago

“Although they were featured as wide Unable to fit into them.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to leave your review. It's a shame your purchase wasn't suitable, I understand your disappointment. For future, Gabor produce a wider fit - H width. These are labelled as 'wider fit' on our website. I hope this information helps you, but if you require any further assistance, please don't hesitate to contact us. Best wishes Rosie | Customer Services

Posted 2 months ago

“Concerning my order #93576409 which took place on October 22nd, I have received a refund.The problem is, I never received the order, and never asked for a refund. So the question is, is it possible to receive what I have ordered? And how is it possible to return an order without my interference? I really would like to receive the boots I ordered and would very much appreciate if you could inform how to proceed. My opinion on Gabor shoes depends on the possiblity of receiveing my order Thank you.”

Helpful Report

Posted 3 months ago

Thank you for your review. We Apologise that this has happened, it seems that the Courier has returned to order to sender due to address issues. I can see that we also refunded your postage and we do hope that you will place a new order. We are genuinely sorry for any inconvenience. Kind regards, Janice - customer services

Posted 3 months ago

“The shoes seem nice and arrived in good time but they are way to tight for me, even tho I ordered a size 9! I've had to return them!”

Helpful Report

Posted 3 months ago

Thank you for sharing your experience. I'm sorry to hear that the shoes didn't fit as expected, even with your chosen size. We understand that finding the perfect fit can sometimes be a challenge and we do that you find something that is a much better fitting for your requirements. Please know that your return process is important to us and we hope that you find the process easy. All returns are usually processed within 3 working days of them arriving here. Kind regards, Janice - customer services

Posted 3 months ago

“They sent me lovely shoes which were unfortunately too small. I sent them back for an exchange. Still waiting, so I can't really say what the shoes are like.”

Helpful Report

Posted 3 months ago

Thank you for your review. I’m sorry to hear that the shoes you received were too small for you and I understand that waiting for an exchange can be frustrating. Looking at the tracking, your order is still in transit to our warehouse. Please be assured, once we have received your order, we will notify you when your new pair is on its way to you. In the meantime, if you have any questions or need further assistance, our Customer Service Team is available 7 days a week and can be reached by phone, email or live chat service. Kind regards, Hannah, Customer Services

Posted 3 months ago

Gabor Shoes is rated 4.6 based on 13,178 reviews