Gabor Shoes Reviews

Name: Gabor Shoes
Rating: 4.63

4.6 Rating 13,711 Reviews

91 %

of reviewers recommend Gabor Shoes

4.6

Based on 13,711 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0345 241 7742

Email:

sales@clinkard.co.uk

Write Your review

Tell us how Gabor Shoes made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gabor Shoes 5 star review on 1st July 2026

Debra Levy

Gabor Shoes 5 star review on 7th September 2025

Moya Stevenson

Gabor Shoes 5 star review on 6th September 2025

Jan Waller

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simply the shoes are over priced. The customer service is terrible and chaotic. They couldn't deliver a simple order. I wont purchase from this company again.”

Helpful Report

Posted 5 days ago

“I had to return the shoes as the left one made a loud noise when I walked.”

Helpful Report

Posted 2 weeks ago

Thank you for your review. I am very sorry to hear that you experienced this problem with your recent order. I understand that it is frustrating to have this issue occur, especially with a new purchase. The shoes will be examined upon arrival so we can look into the cause of the noise. Please be assured that your return will be processed shortly, and we hope you have a smoother experience should you shop with us again. Kind Regards, Sophie - Customer Services

Posted 1 week ago

“Description of shoe not correct said buckle fastening it was not it was velcro.”

Helpful Report

Posted 3 weeks ago

Thank you for writing a review. We appreciate you bringing this to our attention so we can rectify our listing for future customers viewing this product. I am sorry the sandal was not as you expected but please be assured, your full refund has been processed. I hope you are able to find a suitable alternative and we are happy to help if you have any queries. Kind regards, Hannah

Posted 2 weeks ago

“You have sent me the wrong shoes”

Helpful Report

Posted 3 weeks ago

Thank you for your review. Please accept my sincere apologies for this error. I can see you have been in touch with our Customer Service Team who have assisted with the return of the incorrect shoes and the replacement is now on its way to you. I am glad we were able to rectify this swiftly but if you have any queries, please do not hesitate to contact us. Kind regards, Hannah, Customer Services

Posted 2 weeks ago

“Delivery driver did not try very hard to find the address at all so footwear returned despite paying next day delivery, only sum for the shoes. Extremely disappointing.”

Helpful Report

Posted 1 month ago

Thank you for your review. I'm sorry to hear about your experience with our courier, and that the shoes didn't make it to you, especially having paid for an expedited service. We can understand your disappointment completely. Please be assured you have been refunded in full, including any delivery charges. We do offer Royal Mail delivery, as well as DPD, so please don't hesitate to notify us with your preference should you ever place an order with us in future. I'm sorry again for any disappointment caused. Kind regards Katie, Customer Services

Posted 4 weeks ago

“I bought sandals for £75 and the strap broke the first time I wore them. I sent an email with a photo of the broken sandals 4 days ago and still have received no response to my complaint. I wanted the sandals for my holiday in a weeks time. Disappointing quality and service”

Helpful Report

Posted 1 month ago

Thank you for taking the time to write us a review. Please be assured, a response to your email was sent within our promised timeframe of 24 hours, but I apologise if this was not received. I can see our Customer Service Team have assisted with your return and the sandals have been received by our Returns Department. Please be assured, your requested refund has been processed. If you have any queries, we can be reached by email, phone and live chat service seven days a week and are happy to help. Kind regards, Hannah, Customer Services

Posted 1 month ago

“we are still awaiting satsifaction response to the NON-delivery!”

Helpful Report

Posted 2 months ago

Thank you for taking the time to leave your review. I'm sorry to hear about your delivery issue. As discussed with Customer Services, DPD are investigating and you will have an update within the next 24 hours. Please accept our apologies for the inconvenience caused to you on this occasion. Kind regards, Rosie | Customer Services

Posted 2 months ago

“Extremely disappointed on the customer service. I've had these sandals over 1 year, I actually did not even use that much since they are in my home in FL and I only live there 6 months. After the first four months I noticed the sides separating from the base (glue coming apart) ever so slightly. Then over time increasing..these are expensive shoes, I've never had a brand not stand behind their product. Prada, Gucci, Fly London stand behind their products 100%, I'm beyond disappointed and would never support Gabor again..If these were cheap I would expect them to come apart, but they were almost $300.00.”

Helpful Report

Posted 2 months ago

Thank you for your review. I am sorry to hear about the problem you are having with your Gabor purchase. Your review has come through to Charles Clinkard. We operate www.gaborshoes.co.uk and whilst we are one of the UK’s largest stockist of Gabor, we cannot assist with purchases made from retailers other than ourselves. If you purchased your item in a Charles Clinkard store, or at www.charlesclinkard.co.uk or www.gaborshoes.co.uk then please can you forward us details of your order or your proof of purchase, and we will be happy to assist you with your query. If you purchased your item from a retailer other than Charles Clinkard, then we would advise you to approach this retailer. As your contract lies with a different company, unfortunately we cannot assist you with your query. If you do not know which retailer you purchased them from, or you have approached the retailer and they have been unable to help, then you may contact Intershoe, who are the Gabor agents in the UK. You can contact Intershoe on 01642 677222 or by emailing customerservices@intershoe.co.uk. I hope this information helps, and if you have purchased your Gabor item from us, we look forward to hearing from you. Kind regards, Sophie - Customer Services

Posted 2 months ago

“Very disappointed. Trainers sent to me had been worn. Phoned Gabor & spoke to a lady ,so have returned them & once received a new pair will be sent out. Just a shame quality control didn't do there job properly before being sent out.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to write a review. Please accept my apologies for the condition of your initial order. This is not the service our customers expect and please know our Warehouse Manager has been made aware, to ensure our quality control procedure is followed. I hope you are happy with the replacement, but please do not hesitate to contact us with any queries. Kind regards, Hannah, Customer Service

Posted 2 months ago

“I went into a store in Sidmouth and tried Gisele Womens Open Court Shoes Colour: Atlantic Suede, Size: 4. They were too big so they ordered in size 3.5 which did but had a split inside! I ordered direct from you and on receipt the right shoe squeaked. I had to return at my expense! Very unreasonable for my efforts to buy the shoes.”

Helpful Report

Posted 3 months ago

Thank you for your review. I am very sorry to hear about the issues with your purchases. I understand the frustration being disappointed instore and then the replacement not meeting expectations. Had we been made aware, we would have been happy to help with your return. Please be assured, your return has been processed and a full refund issued. We hope this does not deter you from shopping with us again. Our Customer Service team is available 7 days a week and can be reached by phone, email and live chat service. Kind regards, Hannah, Customer Services

Posted 3 months ago

“I’ve just returned some trainers after having them a week and wearing them once the sole is coming away at the heel. They won’t exchange them as they are saying it’s wear and tear and it’s just because of the style and there still wearable. Appalled at the attitude obviously not bothered about there reputation or customers. I usually love Gabor I’ve already bought 2 pairs of sandals this year.”

Helpful Report

Posted 3 months ago

“Received order on time but one of the shoes broken zipper sent an email what to do no answer received paid price £190 plus delivery charge now I have to pay for return have no my money have no shoes because I can’t wear. Even box looked like used not as a new one”

Helpful Report

Posted 3 months ago

Thank you for your review. I am very sorry to see the issue you are having with your recent order. We would be happy to arrange a free return for you so the shoes can be inspected further. A member of our Customer Service team will be in touch via email to assist further with this. Kind Regards, Sophie

Posted 3 months ago

“Unfortunately you've changed the design of the depth of the shoe back and made it higher, hence the shaped top digs into the back of the ankle - very disappointing, so have returned them. Have bought this design for years....but no more.”

Helpful Report

Posted 3 months ago

Thank you for your review. It is possible that this is due to changes in the manufacturing process. When small differences occur during manufacturing it can result in the fitting varying slightly. I apologise for any disappointment caused, understandably it is frustrating when the style you have purchased many times in the past is no longer a suitable fit. Should you find any other styles that you would like to try instead and have any questions regarding fitting our Customer Service team would be happy to assist. Kind Regards, Sophie - Customer Services

Posted 3 months ago

“I haven't even received my order yet!”

Helpful Report

Posted 3 months ago

Thank you for your review. I am very sorry to see that you have not had a smooth delivery experience. Your order has now been marked as delivered, and I hope you are please with your purchase. However I understand it is frustrating when the delivery timeframe is not as expected, so I apologise again for any confusion that has been caused. If you have any delivery queries for future orders our Customer Service team is always happy to help provide the most recent updates, so please do not hesitate to reach out. Kind Regards, Sophie - Customer Services

Posted 3 months ago

“I have bought many pairs of Gabor shoes over the decades, but shockingly one pair that cost about £90 totally fell apart while I was wearing it at work. As I put it on the heels literally disintegrated within minutes (something that only happens to extremely poor quality/fake shoes). I was shocked, embarrassed and upset and wrote to Gabor customer services, but they were utterly unhelpful and did not even offer to look at them let alone give me my money back. I will not buy another pair of Gabor shoes again.”

Helpful Report

Posted 3 months ago

“The shoes had clearly been on display in a store, one shoe was stretched and larger than the other and also faded so the shoes didn't match.”

Helpful Report

Posted 4 months ago

Thank you for taking the time to leave a review. Please accept my apologies for the condition of your order. This is not the service we want for our customers and we have let you down on this occasion. Under our 365 day returns policy, you are welcome to return unworn shoes for refund or exchange. If you need help doing so, our Customer Service Team is available 7 days a week and happy to assist. Kind regards, Hannah, Customer Services

Posted 4 months ago

“Odd sizes. Sized down as advised and still too big. Measured their 5.5 against a size 6 and the smaller size 5.5’s were bigger. Customer service very unhelpful and refused to refund postage return despite their sizing being shocking and all off. The sizing issue is bad enough but the v v poor Customer service would make sure I’d never order from this retailer again. Score reflects poor sizing and awful customer service.”

Helpful Report

Posted 5 months ago

Thank you for taking the time to leave your feedback. As discussed previously, sizes vary depending on style and brand. The pair you returned to us were carefully inspected, but no defects were identified in relation to sizing. We’re sorry that the boots were not suitable for you on this occasion. Whilst we completely understand that fit can sometimes be difficult to judge and it's frustrating when a purchase isn't quite right, return postage costs remain your responsibility on this occasion Kind Regards, Sophie - Customer Services

Posted 5 months ago

“Update Unfortunately this beautiful shoes are very low quality A lot of scratches I wasn’t able to break them down They are stiff in ankle (my ankle hurts after an hour of wearing them) Customer service said that’s a normal sign of wearing For me- shoes to bucket Of course I have a problem with uploading the photos”

Helpful Report

Posted 5 months ago

“I have several pairs of Gabor shoes, I am always a size 6.5, so I had no hesitation in ordering the boots in a 6.5. They were really tight and had to return and pay for the return. It’s such a shame that consistency in sizing is not a priority. I’ve ordered an exchange for a larger size and am hoping they fit or else I’ll have to return them at my own cost too. They look like lovely boots though.”

Helpful Report

Posted 5 months ago

Thank you for your review. I am sorry to hear that your recent Gabor purchase was not a suitable size. Sometimes sizing can change depending on the style, or because of differences in the manufacturing process over the years. However, I understand it is disappointing when your order does not fit as expected, especially when this size has been reliable in the past. We appreciate you taking time to leave your comments, and hope that your exchange pair will be a more desired fitting. Kind Regards, Sophie - Customer Services

Posted 5 months ago

“Your delivery has messaged me on two separate occasions to say unable to deliver. On both occasions I have been in”

Helpful Report

Posted 5 months ago

Thank you for your review. I am very sorry to hear that you are having trouble with the delivery of your order. We aim for your shoes to be delivered quickly and smoothly, so understandably it is disappointing that you have had this experience with the courier. I can see that a member of our Customer Service team has been in touch with you to rearrange delivery using a different service, and on your preferred timeframe. I hope we were able to help resolve this for you efficiently. Kind Regards, Sophie - Customer Services

Posted 5 months ago

Gabor Shoes is rated 4.6 based on 13,711 reviews