Gabor Shoes Reviews

Name: Gabor Shoes
Rating: 4.63

4.6 Rating 12,917 Reviews

91 %

of reviewers recommend Gabor Shoes

4.6

Based on 12,917 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

0345 241 7742

Email:

sales@clinkard.co.uk

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Gabor Shoes 5 star review on 7th September 2025

Moya Stevenson

Gabor Shoes 5 star review on 6th September 2025

Jan Waller

Gabor Shoes 5 star review on 27th June 2025

Marion Baldwin

Gabor Shoes 5 star review on 25th June 2025

Yana Fedorenko

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shoes were ordered on line and when they arrived the box looked like it had been kicked around the warehouse. The shoes had been worn and had a bad defect across the middle of the sole. Ordered 5.5 but shoes were smaller than previous 5.5 purchased. Clinckard took them back without questions which makes me think they knew. Purchased the same style at John Lewis which are perfect as usual for Gabor shoes.”

Helpful Report

Posted 19 hours ago

“I cannot write a review since i didn't get my parcel yet. the order was placed on November 17th, on the Royal mail site i still get : Parcel on its way !!!!!!!!”

Helpful Report

Posted 1 day ago

Thank you for taking the time to leave your review. I’m very sorry to hear that your order has not yet arrived. Please note that Royal Mail deliveries may experience delays due to the current situation in Israel. However, as mentioned, your order is on its way and is currently progressing as expected. We kindly ask that you allow a little extra time for it to reach you. Best wishes Rosie | Customer Services

Posted 22 hours ago

“H width is no wider than standard width. A bigger size makes them too long.”

Helpful Report

Posted 3 days ago

Thank you for taking the time to leave your review. H fit is the widest that Gabor produce, so it's a shame your purchase wasn't suitable - I understand your disappointment. Hopefully if you try a different style of boot, these will work for you. Best wishes CC Customer Services

Posted 22 hours ago

“Save your money and go elsewhere. Really poor service. Ordered and paid for boots. DPD delivered them to another address without trying mine first, other address denies receiving and Gabor will not honour a replacement or refund. Beware this is their standard delivery service and considered acceptable by them. Give them a wide berth!”

Helpful Report

Posted 1 week ago

“Item was not as the picture showed in their catalogue . Returned the item. On returns label attachment needed to be printed to be used at the post office returns.”

Helpful Report

Posted 2 weeks ago

Thank you for your review. You can also get a QR code from the link for returns so you can use this method too, or take back to a Charles Clinkard store if you have one anywhere near to where you live. I do hope that this helps for future reference. Kind regards, Janice - customer services

Posted 2 weeks ago

“Just bought the most uncomfortable pair of trainers ever. Wore them out once so cannot return.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to leave a review. With our 365 day returns policy, our customers have the opportunity to wear shoes around the house before committing to keeping an order. This way the shoes are returned to us in a resaleable condition and we can accept the shoes for a refund. If the shoes aren't suitable, you are welcome to contact our Customer Service Team and we can advise if there are any steps we can take. We are available 7 days a week an can be contacted by phone, email or live chat on our website. Kind regards, Hannah, Customer Services

Posted 1 month ago

“The shoes I received where in a broken box and had no labels. Clearly they've already been worn. I emailed them and never heard back. Really disappointed”

Helpful Report

Posted 1 month ago

Thank you for taking the time to leave us a review. I am sincerely sorry to hear that the shoes you received were not up to our usual standards. The box's primary purpose is to protect the footwear but unfortunately, they can be damaged in transit. We appreciate that given the value of your purchase, this is not the condition you would expect and I apologise for any disappointment caused. A response to your email was sent on the same day but am sorry if this was not received. A member of our Customer Service Team will be in touch to discuss this further. Kind regards, Hannah, Customer Services

Posted 1 month ago

“Ordered lovely sandals but virtually impossible to fasten them as the strap was far too short! Waste of two lots of postage when the shoes were not fit for purpose”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your review. I'm truly sorry to hear that the strap on your sandals was not the right length, making them difficult to fasten. We understand how frustrating that can be, and we appreciate your feedback regarding the fit. Please be assured, your refund has been processed and the funds should now be back in your account. Kind regards, Hannah, Customer Services

Posted 1 month ago

“The shoes are lovely. I ordered them for my mum who lives 300 miles away. Sadly they were a half a size too big and the for her to post them back to get an exchange is a bit of a palave. I have to print the label down here and then post it to her in the north east!! Wouldn't it be simpler for customners to include a returns label? MOST OF YOUR CUSTOMERS ARE ELDERLY PEOPLE who mostly aren't internet savvy and don't have a printer!”

Helpful Report

Posted 1 month ago

Thank you for sharing your review. I am sorry for any frustration caused regarding the return process. As per our terms and conditions we ask customers to cover the cost of returns postage. This gives the opportunity to find a service that is suitable for individual needs. If you used our returns portal, we offer a QR code option if you do not have access to a printer. I am sorry if this was not apparent when processing. We strive to provide a convenient a service as possible for our customers, especially for those who may face challenges with technology. Our Customer Service Team is available 7 days a week and happy to assist with any queries. Kind regards, Hannah, Customer Services

Posted 1 month ago

“Dreadful customer service and now you want a review! Here it is.”

Helpful Report

Posted 2 months ago

“I was very disappointed with the quality of the Dublin Chelsea boots and I have therefore returned them.”

Helpful Report

Posted 2 months ago

Thank you for leaving your comments on your recent purchase. I'm really sorry to hear you were disappointed with the the boots. You are welcome to return them to any Charles Clinkard branch or our Head Office and we can process the requested refund. We appreciate you taking the time to share your experience and hope that you might consider giving us another opportunity in the future to provide you with a product that better meets your expectations. Kind regards, Hannah, Customer Services

Posted 1 month ago

“These shoes looked lovely and came slightly worn looking. I wore them as I needed shoes. They are extremely painful at the front and not comfortable at all. A wasted purchase really and so sad as I looked forward to wearing them.”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience with us, I’m truly sorry to hear that the shoes did not meet your expectations and caused discomfort. We understand how disappointing it can be when a product doesn’t live up to your hopes, especially when you had looked forward to wearing them. Hopefully if you wear them around the home before wearing outside again, you may find that the shoe becomes more comfortable as your feet grow accustomed to them and the shoe warms to your foot shape. We do hope that you will be able to wear this lovely shoe in the future. Kind regards, Janice - customer services

Posted 2 months ago

“These loafers whilst well made were a very poor fit. I always buy a 5.5 and they've fitted for years - these were too small and the heel kept slipping off. Very disappointed, the fit was just like a Clarks shoe - poor. I am returning these for a refund.”

Helpful Report

Posted 2 months ago

Thank you for your feedback, I’m sorry to hear that the loafers didn’t fit as expected and caused disappointment. We understand how frustrating it can be when sizing doesn’t match up, especially when you have a style you trust. Your comments are valuable to us and help others when they are browsing. If you have any other questions or need assistance with anything, please don’t hesitate to reach out. Kind regards, Janice - customer services

Posted 2 months ago

“The shoes have not been delivered and you ask for a review?!”

Helpful Report

Posted 3 months ago

Thank you for leaving your feedback. With international deliveries, we advise 25 working days from date of dispatch for delivery. The emails to leave reviews are scheduled and in line with domestic delivery times so I apologise for any confusion caused. Looking at the tracking, your order is available for collection or re-delivery. If you need any assistance with this, please do not hesitate to contact our Customer Service Team. Kind regards, Hannah, Customer Services

Posted 2 months ago

“There is no way these are a wide fit”

Helpful Report

Posted 3 months ago

Thank you for your feedback, I'm sorry to hear that the fit of the shoes did not meet your expectations for width. It's important to us that our customers find the perfect fit, and I appreciate you bringing this to our attention. We offer a range of styles, and while some might feel narrower than anticipated, we're always here to help you explore other options that could work better for you. If you would like others to see which shoe you are talking of, please select product review and choose the item, then add a review, this would then help others to make a better choice. Kind regards, Janice - customer services

Posted 3 months ago

“Unfortunately you sent me the wrong shoes. Invoice had the correct details. I’m was disappointed as they were for an event so had to use the shoes you sent as they were the correct colour but wrong design. Not enough time to make a return!”

Helpful Report

Posted 3 months ago

Thank you for your feedback, I'm genuinely sorry to hear that you received the wrong shoes for your event. I understand how disappointing that can be, especially when time is of the essence. While we always aim for accuracy in fulfilling orders, I appreciate you bringing this to our attention. We hope you were still able to enjoy your event, and apologise sincerely for our error on this occasion. Kind regards, Janice - customer services

Posted 3 months ago

“Received previously worn shoes in poor condition - soles inside and out dirty, heel and sides of shoe marked, labels all removed.”

Helpful Report

Posted 3 months ago

Thank you for your feedback, I'm truly sorry to hear that the shoes you received were not in the condition you expected. Shoes can be tried on for fit especially at sale time when they may be on display, but should be checked if being sent out for an order that the shoe is in good condition. Please be assured we will ask our dispatch team to be more careful to avoid disappointment to others. I can see that the shoes were returned for refund. We sincerely appreciate your understanding and hope you will consider shopping with us again in the future. Kind regards, Janice - customer services

Posted 3 months ago

“I ordered gold and got grey with a sprinkling of gold dust ..nothing like the advertising photo....not willing to pay for returns and do not have a Charles Clinkard close to were we live so ordered a bottle of gold suede dye ...Gabor Lanzarote women's toe post sandals £79.99 muschel Caruso metallic size 6”

Helpful Report

Posted 3 months ago

Thank you for sharing your experience, I'm truly sorry to hear that your order did not meet your expectations and that the color wasn’t as you felt was advertised. Muschel is a dark beige colour with gold dust effect and not the bright gold that some other gold colours have. Your feedback is important to us, and I can understand your disappointment. While we strive to ensure our products match our descriptions, I appreciate your creative solution with the dye and hope that this works for you. Please be aware though that if it doesnt, because you have treated them, we would not accept them back for refund. Kind regards, Janice - customer services Warm wishes, Team Gabor Shoes

Posted 3 months ago

“I bought a pair of navy wedge shoes soze 8 that were heavily stained. I returned them for a replacement, the last pair you said you had and these were also heavily stained. I suggested that we compromise in that zI would be given some compensation and I would clean them up and keep them as I needed a navy blue shoe for an event. You refused. I havetried to clean them and refreshed them with a navy dye. I have bought many shoes from you and am a good customer so I think I have been treated very shoddily. Marjory McKenzie 45 Cunningham Park Harrow HA1 4QW.”

Helpful Report

Posted 4 months ago

Thank you for your message. I'm sorry your recent experience with us has left you feeling this way. It's disappointing to learn about what happened, and I can understand your frustration. Please know that we value your custom, and I'll contact you directly this afternoon. Kind regards, Rosie | Customer Services

Posted 4 months ago

“shoes themselves, lovely, unfortunately I received a pair with very dirty soles, I sent pictures to the supplier who replied with 'this does not affect the wearability and to clean with a damp cloth', if i bought them second hand or discounted due to the soles being dirty this would be reasonable, but I paid full price £89.99 which is a lot for my usual budget, therefore not happy with your customer service.”

Helpful Report

Posted 4 months ago

Thank you for your feedback, I’m very sorry to hear about the condition of the shoes you received. It’s understandable to expect a higher standard, especially when you've paid full price. I can see that our Customer Service team provided you with a pre-paid label to return the sandals to us, and we have issued a full refund to you. We are genuinely sorry for your disappointment. Kind regards, Janice - customer services

Posted 4 months ago

Gabor Shoes is rated 4.6 based on 12,917 reviews