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Gabor Shoes Reviews

4.6 Rating 12,701 Reviews
91 %
of reviewers recommend Gabor Shoes
4.6
Based on 12,701 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Gabor Shoes Reviews
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Phone:

0345 241 7742

Email:

sales@clinkard.co.uk

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Gabor Shoes 5 star review on 7th September 2025
Moya Stevenson
Gabor Shoes 5 star review on 7th September 2025
Moya Stevenson
Gabor Shoes 5 star review on 7th September 2025
Moya Stevenson
Gabor Shoes 5 star review on 7th September 2025
Moya Stevenson
Gabor Shoes 5 star review on 6th September 2025
Jan Waller
Gabor Shoes 5 star review on 27th June 2025
Marion Baldwin
Gabor Shoes 5 star review on 25th June 2025
Yana Fedorenko
88
Anonymous
Anonymous  // 01/01/2019
Just bought the most uncomfortable pair of trainers ever. Wore them out once so cannot return.
Helpful Report
Posted 20 hours ago
The shoes I received where in a broken box and had no labels. Clearly they've already been worn. I emailed them and never heard back. Really disappointed
Helpful Report
Posted 3 days ago
Ordered lovely sandals but virtually impossible to fasten them as the strap was far too short! Waste of two lots of postage when the shoes were not fit for purpose
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Posted 1 week ago
The shoes are lovely. I ordered them for my mum who lives 300 miles away. Sadly they were a half a size too big and the for her to post them back to get an exchange is a bit of a palave. I have to print the label down here and then post it to her in the north east!! Wouldn't it be simpler for customners to include a returns label? MOST OF YOUR CUSTOMERS ARE ELDERLY PEOPLE who mostly aren't internet savvy and don't have a printer!
Helpful Report
Posted 1 week ago
Thank you for sharing your review. I am sorry for any frustration caused regarding the return process. As per our terms and conditions we ask customers to cover the cost of returns postage. This gives the opportunity to find a service that is suitable for individual needs. If you used our returns portal, we offer a QR code option if you do not have access to a printer. I am sorry if this was not apparent when processing. We strive to provide a convenient a service as possible for our customers, especially for those who may face challenges with technology. Our Customer Service Team is available 7 days a week and happy to assist with any queries. Kind regards, Hannah, Customer Services
Posted 2 days ago
Dreadful customer service and now you want a review! Here it is.
Helpful Report
Posted 1 week ago
I was very disappointed with the quality of the Dublin Chelsea boots and I have therefore returned them.
Helpful Report
Posted 1 week ago
Thank you for leaving your comments on your recent purchase. I'm really sorry to hear you were disappointed with the the boots. You are welcome to return them to any Charles Clinkard branch or our Head Office and we can process the requested refund. We appreciate you taking the time to share your experience and hope that you might consider giving us another opportunity in the future to provide you with a product that better meets your expectations. Kind regards, Hannah, Customer Services
Posted 1 week ago
These shoes looked lovely and came slightly worn looking. I wore them as I needed shoes. They are extremely painful at the front and not comfortable at all. A wasted purchase really and so sad as I looked forward to wearing them.
Helpful Report
Posted 4 weeks ago
Thank you for sharing your experience with us, I’m truly sorry to hear that the shoes did not meet your expectations and caused discomfort. We understand how disappointing it can be when a product doesn’t live up to your hopes, especially when you had looked forward to wearing them. Hopefully if you wear them around the home before wearing outside again, you may find that the shoe becomes more comfortable as your feet grow accustomed to them and the shoe warms to your foot shape. We do hope that you will be able to wear this lovely shoe in the future. Kind regards, Janice - customer services
Posted 3 weeks ago
These loafers whilst well made were a very poor fit. I always buy a 5.5 and they've fitted for years - these were too small and the heel kept slipping off. Very disappointed, the fit was just like a Clarks shoe - poor. I am returning these for a refund.
Helpful Report
Posted 1 month ago
Thank you for your feedback, I’m sorry to hear that the loafers didn’t fit as expected and caused disappointment. We understand how frustrating it can be when sizing doesn’t match up, especially when you have a style you trust. Your comments are valuable to us and help others when they are browsing. If you have any other questions or need assistance with anything, please don’t hesitate to reach out. Kind regards, Janice - customer services
Posted 3 weeks ago
The shoes have not been delivered and you ask for a review?!
Helpful Report
Posted 1 month ago
Thank you for leaving your feedback. With international deliveries, we advise 25 working days from date of dispatch for delivery. The emails to leave reviews are scheduled and in line with domestic delivery times so I apologise for any confusion caused. Looking at the tracking, your order is available for collection or re-delivery. If you need any assistance with this, please do not hesitate to contact our Customer Service Team. Kind regards, Hannah, Customer Services
Posted 1 month ago
There is no way these are a wide fit
Helpful Report
Posted 1 month ago
Thank you for your feedback, I'm sorry to hear that the fit of the shoes did not meet your expectations for width. It's important to us that our customers find the perfect fit, and I appreciate you bringing this to our attention. We offer a range of styles, and while some might feel narrower than anticipated, we're always here to help you explore other options that could work better for you. If you would like others to see which shoe you are talking of, please select product review and choose the item, then add a review, this would then help others to make a better choice. Kind regards, Janice - customer services
Posted 1 month ago
Unfortunately you sent me the wrong shoes. Invoice had the correct details. I’m was disappointed as they were for an event so had to use the shoes you sent as they were the correct colour but wrong design. Not enough time to make a return!
Helpful Report
Posted 2 months ago
Thank you for your feedback, I'm genuinely sorry to hear that you received the wrong shoes for your event. I understand how disappointing that can be, especially when time is of the essence. While we always aim for accuracy in fulfilling orders, I appreciate you bringing this to our attention. We hope you were still able to enjoy your event, and apologise sincerely for our error on this occasion. Kind regards, Janice - customer services
Posted 1 month ago
Received previously worn shoes in poor condition - soles inside and out dirty, heel and sides of shoe marked, labels all removed.
Helpful Report
Posted 2 months ago
Thank you for your feedback, I'm truly sorry to hear that the shoes you received were not in the condition you expected. Shoes can be tried on for fit especially at sale time when they may be on display, but should be checked if being sent out for an order that the shoe is in good condition. Please be assured we will ask our dispatch team to be more careful to avoid disappointment to others. I can see that the shoes were returned for refund. We sincerely appreciate your understanding and hope you will consider shopping with us again in the future. Kind regards, Janice - customer services
Posted 2 months ago
I ordered gold and got grey with a sprinkling of gold dust ..nothing like the advertising photo....not willing to pay for returns and do not have a Charles Clinkard close to were we live so ordered a bottle of gold suede dye ...Gabor Lanzarote women's toe post sandals £79.99 muschel Caruso metallic size 6
Helpful Report
Posted 2 months ago
Thank you for sharing your experience, I'm truly sorry to hear that your order did not meet your expectations and that the color wasn’t as you felt was advertised. Muschel is a dark beige colour with gold dust effect and not the bright gold that some other gold colours have. Your feedback is important to us, and I can understand your disappointment. While we strive to ensure our products match our descriptions, I appreciate your creative solution with the dye and hope that this works for you. Please be aware though that if it doesnt, because you have treated them, we would not accept them back for refund. Kind regards, Janice - customer services Warm wishes, Team Gabor Shoes
Posted 2 months ago
I bought a pair of navy wedge shoes soze 8 that were heavily stained. I returned them for a replacement, the last pair you said you had and these were also heavily stained. I suggested that we compromise in that zI would be given some compensation and I would clean them up and keep them as I needed a navy blue shoe for an event. You refused. I havetried to clean them and refreshed them with a navy dye. I have bought many shoes from you and am a good customer so I think I have been treated very shoddily. Marjory McKenzie 45 Cunningham Park Harrow HA1 4QW.
Helpful Report
Posted 2 months ago
Thank you for your message. I'm sorry your recent experience with us has left you feeling this way. It's disappointing to learn about what happened, and I can understand your frustration. Please know that we value your custom, and I'll contact you directly this afternoon. Kind regards, Rosie | Customer Services
Posted 2 months ago
shoes themselves, lovely, unfortunately I received a pair with very dirty soles, I sent pictures to the supplier who replied with 'this does not affect the wearability and to clean with a damp cloth', if i bought them second hand or discounted due to the soles being dirty this would be reasonable, but I paid full price £89.99 which is a lot for my usual budget, therefore not happy with your customer service.
Helpful Report
Posted 2 months ago
Thank you for your feedback, I’m very sorry to hear about the condition of the shoes you received. It’s understandable to expect a higher standard, especially when you've paid full price. I can see that our Customer Service team provided you with a pre-paid label to return the sandals to us, and we have issued a full refund to you. We are genuinely sorry for your disappointment. Kind regards, Janice - customer services
Posted 2 months ago
Brought a lively pair of sandals which then broke at the strap on my first day wearing them (within half an hr of putting them on). Still waiting on a refund despite having sent shoes back the same day. Pictures of broken strap were sent but told they would have to "inspect" the shoe before a refund was issued. Incredibly poor service. Would expect far better for the price.
Helpful Report
Posted 3 months ago
Thank you for your feedback, I'm very sorry to hear about the issue you faced with the sandals. We received the sandals back and processed the return on 12th July and also refunded on the 12th July when fault was agreed. Unfortunately at this time of year when returns come in, it can take up to 3 days to process returns as during the sales, the volume of returns is larger than usual. Please know that we take your concerns seriously, and I can confirm that we did agree fault and a full refund issued. Kind regards, Janice - Warm regards, Team Gabor Shoes
Posted 2 months ago
I loved the sandals very comfortable, however two different colours, one was lighter than other obviously had been on display in window, however customer service excellent and are sending replacement pair
Helpful Report
Posted 3 months ago
Thank you for your feedback, Kym. I’m glad to hear you loved the sandals and found them comfortable! I’m sorry about the color discrepancy; it’s disappointing when items don’t match expectations. I'm pleased to know our customer service team is addressing this and sending you a replacement pair. If there’s anything else we can assist you with, please don’t hesitate to reach out. Kind regards, Janice - customer services
Posted 3 months ago
Well, was told 10% discount. Got to check out and it says it doesn’t apply !!!!!! First time shopping Gabor, will be the last.
Helpful Report
Posted 3 months ago
Thank you for your feedback, Anna. I’m really sorry to hear about the frustration you experienced with the discount at checkout. The 10% discount for first time purchase does say for full price items. The shoe you have bought had already been discounted in the sale by £20 and this is the reason that it did not work. Kind regards, Janice - customer services
Posted 3 months ago
I have not received the shoes even though DPD say they delivered them. I have contacted Clinkard and they say they have raised a query with DPD. Therefore I have no comment with regard to the shoes as I have note received them even though I have paid £95 and so far have no idea if it will be refunded.
Helpful Report
Posted 3 months ago
Thank you for taking the time to leave your review. I am sorry to hear about the trouble you have had with this delivery. We appreciate your patience while we investigated this with DPD, although I understand it is frustrating to await an update unsure of what the resolution would be. Based on the notes on your order it appears that you have the received the shoes today. I hope this resolves the issues you were having, and that you are happy with your order. Should you have any further queries please do not hesitate to reach out to our Customer Services team. Kind Regards, Sophie - Customer Services
Posted 3 months ago
I did not receive the order!!! is that possible??
Helpful Report
Posted 4 months ago
Thank you for taking the time to leave us a review. We advise international orders can take up to 25 working days from the point of dispatch to be delivered. Your tracking number shows your order is currently on its way to you and will update as it progresses. Once it has been handed to your country's delivery partner, a delivery date will be advised. If you have any queries, our Customer Service Team is available 7 days a week and happy to help. Kind regards, Hannah, Customer Services
Posted 4 months ago
Gabor Shoes is rated 4.6 based on 12,701 reviews