FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, Unit B2 The Rise, Moat Way Industrial Estate,, Barwell
Rating: 4.71

4.7 Rating 1,614 Reviews

97 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,614 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,,
Unit B2 The Rise, Moat Way Industrial Estate,
Barwell
LE9 8EY

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FFD Commercial Refrigeration 5 star review on 30th October 2024

Alex Manweiler

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sorry to say but we are very disappointed with your service, we bought 2 brand new freezer from your store but 1 was not working I mean the freezer gives out hot air instead, hope FFD sort it out quickly. It's already been 2 weeks.”

Helpful Report

Posted 8 years ago

Thank you for your review. We received a call from you on 13/03/17 to notify us of the issues you were experiencing. The engineer attend the same day and the parts were delivered the following day. The engineer did attempt to contact you on Wednesday 15/03/17 to advise of the engineer re attending, with out success, so a voicemail message was left for you. As per our telephone conversation today ( Monday 20/03/17 ) the engineer is attending today to fit the part and have your unit up and running for you.

Posted 8 years ago

“Fab service, next day delivered”

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Posted 8 years ago

“Great service and great product! Many thanks from The Cattle Shed”

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Posted 8 years ago

“Both my items were exactly as advertised. Delivery was quick, although on the day, I waited ten and a half hours for the truck to arrive.”

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Posted 8 years ago

“He church needed a larger upright freezer and this was one of a few with the correct size and suitable cost.”

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Posted 8 years ago

“Good service all round apart from we asked for the delivery not to be at lunch time as we are a tearoom and the delivery was 12noon, disappointed.”

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Posted 8 years ago

Thank you for your review. All of our deliveries are in between 8am and 6pm. Timed deliveries can be arranged if requested but are chargeable. we do have a notes section for on line orders so that you can inform us of any additional information. We do request that the drivers call you an hour before to let you know that they are on route to you. Should you require further goods in the future please call us direct and we will do our up most to facilitate your requests.

Posted 8 years ago

“Having a product that suited my odd size, stock availability and speed of order execution”

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Posted 8 years ago

“Good advice, great product and good service.”

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Posted 8 years ago

“Good fast delivery, called an hour before. All-round great service.”

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Posted 8 years ago

“The product is excellent well made competitively priced, promptly delivered and well packed.”

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Posted 8 years ago

“Good fridge keeps temp well and great customer service”

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Posted 8 years ago

“Exceptional customer service from first point of contact to the delivery driver; absolutely brilliant!”

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Posted 8 years ago

“loads of space, looks fantastic, ice and water maker great, would recommend”

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Posted 8 years ago

“Very good”

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Posted 8 years ago

“Good service and updates on delivery”

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Posted 8 years ago

“Both of our orders were delivered on the day quoted. Although a fridge was delivered and not a freezer, the sales team were happy to sort the problem out and replaced the item the next day. Should we need anything in the future, we have no hesitation about ordering from you in the future.”

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Posted 8 years ago

“The product was by far by cheapest available for the same product compared to other suppliers. The product was delivered when they promised with a phone call an hour before to confirm delivery, as promised.”

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Posted 8 years ago

“Great company sold me a great product at a great price!!”

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Posted 8 years ago

“Prompt delivery, friendly driver.”

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Posted 8 years ago

“great service ordered one day received it the following day, spot on cannot be faulted, Thank You”

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Posted 8 years ago

FFD Commercial Refrigeration is rated 4.7 based on 1,614 reviews