FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, Unit B2 The Rise, Moat Way Industrial Estate,, Barwell
Rating: 4.71

4.7 Rating 1,615 Reviews

97 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,615 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,,
Unit B2 The Rise, Moat Way Industrial Estate,
Barwell
LE9 8EY

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FFD Commercial Refrigeration 5 star review on 30th October 2024

Alex Manweiler

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products at a great price. Friendly customer service team are a pleasure to deal with. Delivery was on time with a very happy friendly delivery driver.”

Helpful Report

Posted 1 day ago

Thank you so much for your kind review. We appreciate all feedback from our customers. If you need anything moving forward, please get in touch and we'll be happy to help.

Posted 1 day ago

“Prompt effect service if this one lasts as long as the last one it will out live me .! Most affordable quality products”

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Posted 5 days ago

We're happy we could help and thank you for your review. If you have any queries or need anything else, please get in touch, we'd love to hear from you.

Posted 5 days ago

“Purchased a scoop ice cream freezer. Arrive via private delivery company who had good communication. Unfortunately freezer arrived already not working. After contacting FFD an engineer was sent out at a weekend to see if they could get it working. It was unrepairable so another was sent under warranty. Its arrived and it works. So not an ideal start but FFD did what they could in a time frame that was suitable.”

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Posted 5 days ago

Thank you for your feedback. We apologise for the inconvenience of your order arriving faulty and we appreciate your understanding while we rectified the issue. If you have any other queries, please get in touch with the team and we'll be happy to help.

Posted 5 days ago

“Very helpfull and knowledge as the fridge was being shipped to N, Ireland . It was explained I needed a EORI number. which I got for HMRC.the order was placed and only took 4 days to deliver”

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Posted 1 week ago

It was our pleasure to help. We hope you're happy with your new equipment. Thank you for your great review and please let us know if there's anything else we can do.

Posted 1 week ago

“We purchased a glass door fridge from FFD Commercial Refrigeration and not only was it a great price but it came with free delivery to a remote part of Scotland. Follow up communication was good and the delivery driver called us approximately 1 hour before the delivery. Overall a great service.”

Helpful Report

Posted 1 week ago

Thank you for your great review. We love to hear from happy customers! If you need any further help or you're looking for any other commercial refrigeration in the future, we'd be happy to help.

Posted 1 week ago

“Very good personal service. Delivery as promised. Would use the company again.”

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Posted 2 weeks ago

Great to hear you're happy with the service you received from the FFD team. We're delighted we could help!

Posted 2 weeks ago

“Excellent company to deal with. Speedy service and quick response to a minor issue I had and it was dealt with promptly. Wouldn't hesitate to recommend and use again.”

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Posted 2 weeks ago

Thank you for your great feedback. We know how frustrating it is when unexpected issues arise (which, unfortunately do happen occasionally) and so we always try to sort any issue as quickly and painlessly as possible for the customer. If you do need anything else in the future, please get in touch, we'd be happy to help.

Posted 2 weeks ago

“Excellelant service, good value, good range and delivered on time.”

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Posted 3 weeks ago

Thank you for your great review. We aim to give every customer a first class level of service and so we're delighted to receive your feedback. If we can help with anything in the future, please get in touch with the team, we'd love to hear from you.

Posted 3 weeks ago

“Sales team were very helpful and patient. They were very responsive and knowledgeable about their products. I will not be unpacking my fridge fora few weeks so I can’t review the actual fridge but FFD have been good.”

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Posted 4 weeks ago

We're delighted to hear that you're happy with the service you received from the team. If we can help with anything moving forward, please let us know, we'd love to hear from you.

Posted 4 weeks ago

“My first shopping experience with FFD, the freezer is well priced. The communications and delivery service was very professional. And we would definitely consider this company for any future needs. Thank you”

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Posted 1 month ago

Thank you for your great 5 star review. We're happy we could help and if you need anything in the future, we'd love to hear from you.

Posted 1 month ago

“Amazing service, quick response from customer service”

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Posted 1 month ago

Thank you for your great review. We're pleased we could help!

Posted 1 month ago

“We found the product that we used is great and does the job that we purchased it for.”

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Posted 1 month ago

Thanks for your review. We're pleased we could help you find the equipment you were looking for!

Posted 1 month ago

“Very friendly service and quick turnaround and delivery of product. Highly recommend”

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Posted 1 month ago

Thank you for your review. We appreciate feedback from all of our customers. Give the team a call if you need anything moving forward, we'd be happy to help.

Posted 1 month ago

“Excellent service and prompt delivery even taken into account of the bank holiday. Will use their sevices again.”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We understand how critical new equipment is and so we always try our very best to get deliveries carried out as quickly as possible. Please get in touch if we can help with anything else, we'd love to hear from you.

Posted 1 month ago

“Really good quality fridge. delivered on time , Really happy with the purchase would use again”

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Posted 1 month ago

Thank you Paul for the review. We appreciate all feedback so that we know where we can continue to improve and to guarantee our customers get the best experience. If we can help with anything in the future, we'd love to hear from you.

Posted 1 month ago

“Great product and at the right price ...5*”

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Posted 1 month ago

Thanks for taking the time to leave a great 5* review. We're pleased we could help.

Posted 1 month ago

“We intially got told our freezer wouldn't arrive in time, but the team acted very quickly and managed to get us a earlier delviery , even through a bank holiday. I am really impressed and the product worked amazing. I won't hesitate to use these folks again.”

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Posted 1 month ago

We really appreciate your feedback. We're pleased we could arrange this for you and get you the equipment you wanted when you needed it. Please let us know if there's anything we can help with anything in the future.

Posted 1 month ago

“Feedback on Recent Purchase – Sugar & Victoria Dear FFD Commercial Refrigeration Team, Thank you for your follow-up and for the opportunity to provide feedback on our recent purchase. We are pleased with the quality of the equipment and the service provided. Your assistance throughout the ordering process was commendable, and the delivery was prompt and efficient. The equipment has been a valuable addition to our establishment. We appreciate your commitment to supporting Hospitality Action through customer reviews. It's encouraging to see businesses contributing positively to the community. Thank you once again for your excellent service. Best regards, Kasia Sugar & Victoria Stourport-on-Severn”

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Posted 1 month ago

Thank you for your great feedback. Please get in touch if there's anything we can help with in the future.

Posted 1 month ago

“Excellent sales service price and delivery would definitely use FFD again”

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Posted 1 month ago

Thanks for your great review! We're happy to help. Please get in touch if you need anything else, we'd love to hear from you.

Posted 1 month ago

“Excellent service”

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Posted 1 month ago

Thank you for your glowing review Tony, and your 5 stars!

Posted 1 month ago

FFD Commercial Refrigeration is rated 4.7 based on 1,615 reviews