FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, , Barwell, , Barwell, Barwell, Leicester
Rating: 4.70

4.7 Rating 1,850 Reviews

96 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,850 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,, , Barwell, , Barwell,
Barwell
Leicester
LE9 8EY

Write Your review

Tell us how FFD Commercial Refrigeration made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

FFD Commercial Refrigeration 5 star review on 19th June 2026

Jazzys Munch Box

FFD Commercial Refrigeration 5 star review on 14th June 2026

Rest Bay Café

FFD Commercial Refrigeration 5 star review on 29th January 2026

Greengrocers

FFD Commercial Refrigeration 5 star review on 10th April 2025

Froth And Mallow Limited

FFD Commercial Refrigeration 5 star review on 2nd April 2025

Play Nooks Ltd

FFD Commercial Refrigeration 5 star review on 27th March 2025

Yilmaz Construction Ltd

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple , truthful and delivered . Excellent”

Helpful Report

Posted 7 years ago

Thank you for your great feedback. Customer service is our number 1 priority. We're pleased we could help!

Posted 6 years ago

“Always answered phone, emailed promptly, very easy to talk to. Great experience”

Helpful Report

Posted 7 years ago

Thanks for your 5 star review. We make customer service our number 1 priority and are delighted you were happy with your experience!

Posted 6 years ago

“Ordered direct, professionally handled, speedy delivery, would use again!”

Helpful Report

Posted 7 years ago

Thank you for your great 5 star review. We love to hear from happy customers!

Posted 6 years ago

“Great service, prompt delivery, great price and products!”

Helpful Report

Posted 7 years ago

Thank you for your positive feedback. We aim to please!

Posted 6 years ago

“We ordered a fridge, which arrived on time and runs perfectly. We had issues regarding collection of a fridge - the collection company gave us a smaller time window than FFD so we missed it. Not the company's fault, however when I addressed this issue, the woman on the phone was short, rude and condescending. This was eventually refunded so they get credit for this, however the customer service and the loops I had to jump through to get this left a bad taste in my mouth.”

Helpful Report

Posted 7 years ago

Thank you for your review. We're pleased you were happy with your purchase however we are sorry to hear that your fridge collection didn't run smoothly. Your arrangements were made regarding collection directly with a third party transit company and as such we were not privy to specific time frames. We always advise that any collection will take place up to 5 working days from receipt of payment, a service that we did honour. We believe that there may have been confusion in communications between you, ourselves and the transit company, confusion which our customer services team tried to explain at the time. We were not obliged to issue a refund however did so as a gesture of goodwill. We are sorry you feel as if you didn't receive the quality service we endeavour to provide. We are always looking to improve and will take your remarks into account.

Posted 6 years ago

“We could have done with more information on the delivery details and dates but otherwise good.”

Helpful Report

Posted 7 years ago

Thank you for your positive review. We appreciate your feedback and are tightening up our procedures regarding advising customers of delivery times. If we can help with anything in the future please don't hesitate to contact us!

Posted 6 years ago

“The firm were great to deal with but the Blue Seal oven had a fault with the ignition which we ended up having sorted locally as we were desperate to use it; 247 did contact the manufacturer but we heard nothing back. Would use 247 again but am a little disappointed with Blue Seal in this instance”

Helpful Report

Posted 7 years ago

Thank you for your 5 star review. We were happy to hear you had a positive experience with us. We have passed on your comments to Blue Seal as we expect better for our customers. If you need anything in the future please don't hesitate to get to in touch!

Posted 6 years ago

“Delivery on time No problems at all”

Helpful Report

Posted 7 years ago

Fantastic to hear. Thank you for your review!

Posted 7 years ago

“It was all exactly as you would want!”

Helpful Report

Posted 7 years ago

And that's all exactly as we want, thank you for your review!

Posted 7 years ago

“Service was quick and easy. Had my freezer ordered and delivered within the week. Step by step delivery info. Would definetely use this company again.”

Helpful Report

Posted 7 years ago

We're glad to be of service, thank you for your review!

Posted 7 years ago

“Ordered a glass washing machine for a Working Mens Club one day, delivered the next, and easily plumbed in that same day. Excellent service.”

Helpful Report

Posted 7 years ago

We're happy to hear you're pleased with our service, thank you for your review!

Posted 7 years ago

“Fastest service. Good choice FFD.”

Helpful Report

Posted 7 years ago

Thank you for your review, we're glad to hear you're happy with your purchase!

Posted 7 years ago

“Delivery and available great , damaged on arrival.”

Helpful Report

Posted 7 years ago

Thank you for your feedback. Unfortunately, damages during delivery do occasionally occur however we always aim to remedy the situation quickly and fairly, with as little inconvenience to the customer as possible. We are glad you were happy with all other aspects of your purchase from FFD.

Posted 6 years ago

“Good service and quick delivery . Helpful lads delivered the goods”

Helpful Report

Posted 7 years ago

Thank you for your 5 star review. We love happy customers!

Posted 6 years ago

“Excellent service”

Helpful Report

Posted 7 years ago

Thanks for your positive feedback. We aim to please!

Posted 6 years ago

“The service we received was very good. Delivery driver was also very good”

Helpful Report

Posted 7 years ago

Thank you for your review, we're pleased to hear you were happy with our services!

Posted 7 years ago

“Happy with the product and your prompt delivery.”

Helpful Report

Posted 7 years ago

Thank you for your review, that's great to hear.

Posted 7 years ago

“The two men delivering were very helpful and put the fridge where we needed it so gave them a coffee”

Helpful Report

Posted 7 years ago

We're pleased to hear it, thank you for your review! (And the coffee!)

Posted 7 years ago

“We were delighted with the quick and efficient service”

Helpful Report

Posted 7 years ago

Thanks for your 5 star review. We love happy customers, good customer service is our number 1 priority!

Posted 6 years ago

“Professional team, helpful, very quick delivery, perfect quality”

Helpful Report

Posted 7 years ago

We're happy you're pleased with your order - thanks for your review!

Posted 7 years ago

FFD Commercial Refrigeration is rated 4.7 based on 1,850 reviews