FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, Unit B2 The Rise, Moat Way Industrial Estate,, Barwell
Rating: 4.71

4.7 Rating 1,802 Reviews

97 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,802 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,,
Unit B2 The Rise, Moat Way Industrial Estate,
Barwell
LE9 8EY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not heard anything since the order. No idea if it is still coming on the 29th so would be good if someone called us”

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Posted 7 years ago

Good afternoon, Thank you for your review. We have via your email address sent to you the order acknowledgement on 02/01/19 when the order was placed. I have gained confirmation from the suppliers on the delivery date and the delivery information has now been emailed also. The delivery company 1-2 days before will also call you to book this all in and a call will be made to you an hour before on the day.

Posted 7 years ago

“Great product, great price. Ordered two fridges over the phone and they were delivered next day.”

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Posted 7 years ago

“Helpful and curtious staff.”

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Posted 7 years ago

“Good advice was given, Quick delivery and an excellent product. I will definitely use this company again.”

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Posted 7 years ago

“Great service 😊”

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Posted 7 years ago

“After order very prompt delivery . The delivery men very help ful . Fridge is in anc running long may it continue . If you wanted to improve slightly then having the delivery men ring an hour or so before delivery would be brilliant”

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Posted 7 years ago

“Excellent service highly recommend”

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Posted 7 years ago

“Some confusion over delivery. I ordered one model but changed it for a bigger one. The original one had next day delivery, the other 3-4 working days. I waited all day for the fridge before I was told it wouldn't be delivered for 3 days. Maybe my fault but turned out OK in the end.”

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Posted 7 years ago

“Excellent advice over the phone - knowledgeable, frank, actually saved us money. Slight glitch on advising us when delivery would be made - but as that was mainly due to it arriving very quickly, you're forgiven...”

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Posted 7 years ago

“No prior phonecall despite being asked. Delivery driver was helpful however.”

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Posted 7 years ago

Good morning, Thank you for your review. We do apologize that you did not receive a call. It is requested that customers are called on the delivery day but this is not guaranteed. This is dependent on the driver on the day. if the driver is from an agency they are not supplied with company phones.

Posted 7 years ago

“First time use this company will use again.”

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Posted 7 years ago

Happy to hear it. Thanks for the review!

Posted 7 years ago

“v good”

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Posted 7 years ago

“Excellent service. Product delivered promptly”

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Posted 7 years ago

“Everything came as expected well wrapped and in perfect condition. Looks good in my kitchen with the illuminated glass front.”

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Posted 7 years ago

“Great communication, perfect delivery.”

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Posted 7 years ago

“As described, very good value”

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Posted 7 years ago

“The delivery driver and his mate were absolutely brilliant”

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Posted 7 years ago

Thanks for your positive review. We love to hear from happy customers!

Posted 6 years ago

“The product we chose after discussing our options with you is a great improvement on our 15 year old product. It gives us additional storage space within the same footprint. Space is an issue for us as our shop is small. We were heartened that the pick up of the old freezer could be purchased but were disappointed that the driver of the delivery team couldn't lift anything due to his bad back! Fortunately the owner of the garage next door gave us the assistance we needed.”

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Posted 7 years ago

“Fantastic service from the customer service to the delivery.”

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Posted 7 years ago

“Ordered 2 quite big grease traps. Got a very fair price when I contacted them instead of just ordering from the website and they were delivered 2 days later. All in all a very good service.”

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Posted 7 years ago

Thank you for your positive review. If we can help with anything in the future please don't hesitate to get in touch!

Posted 6 years ago

Thank you for your positive feedback. We're pleased we could help!

Posted 6 years ago

FFD Commercial Refrigeration is rated 4.7 based on 1,802 reviews