FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, Unit B2 The Rise, Moat Way Industrial Estate,, Barwell
Rating: 4.71

4.7 Rating 1,614 Reviews

97 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,614 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,,
Unit B2 The Rise, Moat Way Industrial Estate,
Barwell
LE9 8EY

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FFD Commercial Refrigeration 5 star review on 30th October 2024

Alex Manweiler

Anonymous

Anonymous // 01/01/2019

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“Great speedy service, found just what I needed and a great price!”

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Posted 7 years ago

“Delivered on time - when that was important. Product seems good too.”

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Posted 7 years ago

“Ordered a quiet cooler, that model wasn't in stock bought a more expensive one that's smaller and noisy. No good for me now you want to charge me over £100 to take it back?”

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Posted 7 years ago

Company's Reply Thank you for your review, we are sorry that you are finding the unit noisy. I have checked with the suppliers of the unit you have ordered and the original one that you looked at. The unit that you have has a rating of 45 decibel. The unit you were looking to order has a rating of 50 decibel. All commercial refrigeration on the bottle coolers have a similar rating as they have larger compressors than domestic units due to them being opened and closed on a more frequent basis. When in a bar environment this is not noticed due to the surrounding ambient noise. all of the suppliers charge a re-stocking fee and transport for returning units, as per the terms and conditions agreed to when the order was placed. Please do not hesitate to contact me direct should you need anything further. I have all of the information on your order should you wish to return the unit.

Posted 7 years ago

“quick response and delivery”

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Posted 7 years ago

“Steve, the sales guy is extremely helpful, polite friendly and patient. Thank you!”

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Posted 7 years ago

“Despite your website advertising the Product as available this was not the case and delivery would of been 4-5 weeks. Order subsequently cancelled.”

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Posted 7 years ago

Thank you for your review. I have had a look into your order and my colleague did inform you when processing the order that the suppliers were out of stock. We are a drop ship company and get all of our stock direct from the suppliers.Stock levels can change very quickly due to this. As requested we had a look for suitable alternatives for you. unfortunately on this occasion none of the options were required. A full refund was then issued. Please accept our apologies we were unable to fulfil your order on this occasion. Do not hesitate to contact us if you require anything in the future.

Posted 7 years ago

“Great product, fast delivery and good value.”

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Posted 7 years ago

“Good price, no fuss and quick delivery.”

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Posted 7 years ago

“Excellent product, excellent service and great value. just A1.”

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Posted 7 years ago

“Yet to try bought because we needed one because we've got a birthday bash comming up our old had just pack up arrived on time service was brilliant no problems”

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Posted 8 years ago

“Note of caution to anyone to anyone buying a bar fridge for a domestic setting, avoid this one as it sounds like a train rumbling through your house! It's keeps stuff cold and looks good but we turn it off a lot due to the noise”

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Posted 8 years ago

Thank you for your review. As we are a commercial website our units are for commercial use. we do not recommended for domestic properties. unfortunately as your order was placed online we did not have the opportunity to advise you prior to your purchase.

Posted 8 years ago

“Great service with very quick delivery and phone contact beforehand to confirm arrangements. I'm a very happy customer.”

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Posted 8 years ago

“Delivered on time and works well”

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Posted 8 years ago

“Easy to speak to sorted out any little problems I had extremely fast made me a happy customer”

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Posted 8 years ago

“Easy to speak to sorted out any little problems I had extremely fast made me a happy customer”

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Posted 8 years ago

“Excellent product, great customer service, everyone involved in buying this product was very helpful, I would recommend to anyone.”

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Posted 8 years ago

“no problem with the fridge, unfortunately arrived a couple of days later than first promised but otherwise fine.”

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Posted 8 years ago

“Efficient order and delivery proccess”

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Posted 8 years ago

“Managed to get a fridge to us on Bank Holiday Saturday and saved our bacon!”

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Posted 8 years ago

“Excellent service. Friendly, helpful, accommodating. thank you!”

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Posted 8 years ago

FFD Commercial Refrigeration is rated 4.7 based on 1,614 reviews