FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, , Barwell, , Barwell, Barwell, Leicester
Rating: 4.70

4.7 Rating 1,850 Reviews

96 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,850 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,, , Barwell, , Barwell,
Barwell
Leicester
LE9 8EY

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Anonymous

Anonymous // 01/01/2019

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“Excellent service. Product delivered promptly”

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Posted 7 years ago

“Everything came as expected well wrapped and in perfect condition. Looks good in my kitchen with the illuminated glass front.”

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Posted 7 years ago

“Great communication, perfect delivery.”

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Posted 7 years ago

“As described, very good value”

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Posted 7 years ago

“The delivery driver and his mate were absolutely brilliant”

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Posted 7 years ago

Thanks for your positive review. We love to hear from happy customers!

Posted 6 years ago

“The product we chose after discussing our options with you is a great improvement on our 15 year old product. It gives us additional storage space within the same footprint. Space is an issue for us as our shop is small. We were heartened that the pick up of the old freezer could be purchased but were disappointed that the driver of the delivery team couldn't lift anything due to his bad back! Fortunately the owner of the garage next door gave us the assistance we needed.”

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Posted 7 years ago

“Fantastic service from the customer service to the delivery.”

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Posted 7 years ago

“Ordered 2 quite big grease traps. Got a very fair price when I contacted them instead of just ordering from the website and they were delivered 2 days later. All in all a very good service.”

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Posted 7 years ago

Thank you for your positive review. If we can help with anything in the future please don't hesitate to get in touch!

Posted 6 years ago

Thank you for your positive feedback. We're pleased we could help!

Posted 6 years ago

“Excellent efficient service.”

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Posted 7 years ago

“Good service happy with order and delivery,thanks.”

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Posted 7 years ago

Thanks for your 5 star review. We're happy we could help!

Posted 6 years ago

“Great delivery service- helpful and friendly men. Fridge is perfect. Thank you”

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Posted 7 years ago

“Great service, quick delivery.”

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Posted 7 years ago

“Great service and delivery”

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Posted 7 years ago

“Speedy delivery ! Good customer care”

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Posted 7 years ago

“Purchased a item from FF direct and LINCAT was the supplier, having ordered the incorrect item (genuine mistake) I wanted to return and purchase the correct one. (exchange) It being in the original box not used, I was informed that 25% of the purchase price will be deducted and I would have to source my own carrier to return it which would cost me £55. Therefore it would be pointless to return or purchase any item from suppliers that wish to charge up to a unforgiving amount. I understanding there is a cost involved however 25% plus a currier charge, make no sense.”

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Posted 7 years ago

Thank you for your review. As per the terms and conditions all suppliers charge a 25% re stocking fee. ( This is a minimum some can charge more ) This is an industry standard, due to the resale of the item having to be classed as a B grade. They cannot re sell this as a new item once dispatched and delivered. We do negotiate with suppliers on the customers behalf, however the outcome is dependent on the supplier.

Posted 7 years ago

“Nice back bar cooler promptly delivered with helpful driver and assistant would use again”

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Posted 7 years ago

“Excellent service , delivered on time , no issue at all thanks”

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Posted 7 years ago

“Fan is quite noisy. Didn't get delivered on date originally given”

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Posted 7 years ago

“The staff were extremely helpful in eventually and outside of their contol sorting out the delivery via TNT. Had we known the problems we would have paid for a timed delivery am/pm Well done to FFD”

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Posted 7 years ago

“very polite and well organised team of staff. Order was dealt with very quickly”

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Posted 7 years ago

FFD Commercial Refrigeration is rated 4.7 based on 1,850 reviews