FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, Unit B2 The Rise, Moat Way Industrial Estate,, Barwell
Rating: 4.71

4.7 Rating 1,668 Reviews

97 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,668 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,,
Unit B2 The Rise, Moat Way Industrial Estate,
Barwell
LE9 8EY

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great servicd...great price...fantastic comms”

Helpful Report

Posted 1 week ago

Thank you for your great review. We're pleased we could help and please get in touch if there's anything else we can help with.

Posted 3 days ago

“First class customer service and excellent product. Very happy”

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Posted 2 weeks ago

Thank you for your glowing review. We're pleased to hear that you are happy with your equipment. Please don't hesitate to contact us if we can help with anything else.

Posted 2 weeks ago

“Good service. Realised I was a domestic customer so checked I was aware that commercial freezers can be louder in operation although this product isn’t. Updates on delivery so you knew within a 2 hour window of arrival.”

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Posted 3 weeks ago

Thank you for your great review. We're delighted we could help!

Posted 3 weeks ago

“Excellent service from FFD Comercial Refrigeration,from the moment I ordered and to the delivery to the shop very professional highly recommended.”

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Posted 1 month ago

Thank you for your great review. We aim to provide the best service we can, to make transactions as smooth as possible for our customers. We're delighted we could help you.

Posted 1 month ago

“Brilliant service everything done as we asked”

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Posted 1 month ago

It's great to hear that you're happy with the service you received from the FFD team. Please get in touch if there's anything else we can help you with!

Posted 1 month ago

“Fantastic experience—excellent communication, helpful phone support, all invoices supplied, and very competitive pricing. Highly recommend!”

Helpful Report

Posted 1 month ago

It's great to hear that you're happy with the service you received from the FFD team. We try our very best to provide the best service possible, and so the comments in your great 5 star review are always welcome. Get in touch if we can help with anything else, we'd love to hear from you.

Posted 1 month ago

“Following my ice machine suddenly decided to stop producing ice, and being a pub owner, I needed one delivering asap , I looked on line and came across a number off suppliers, having called at least half a dozen , Liam at FFD was the most helpful, and even though it was fast approaching the end of day business hours he still managed to arrange and complete the sale and most importantly had my new ice machine delivered the following day and in plenty of time so that I could get it fitted and producing ice before I opened that day. Amazing service thank you and I’d recommend you highly”

Helpful Report

Posted 1 month ago

Thank you for your great 5 star review. We understand the stress caused when problems with mission critical equipment occur and so we try our best to provide a solution as quickly as possible. We're pleased we could help and we'll be sure to pass your kind words on to Liam. If we can help with anything else, please don't hesitate to get in touch.

Posted 1 month ago

“We are really happy with our new lockable drinks cooler. It has made the operation of our pop-up events bar much easier. We were very pleased with the price and customer service and will consider using FFD again. The delivery man was very helpful. We hope to get many years service from the new cooler”

Helpful Report

Posted 1 month ago

Thank you for your great review. We are happy to hear that your new drinks fridge will positively impact your business and make things easier for you. If we can assist with anything else, please get in touch with the team, we'd be happy to help.

Posted 1 month ago

“Great Service from Start to Finish. From the first call with Corey who gave me advice to the notifications on the delivery, I was very happy with the service and the product. I would recommend this company looking for refrigeration units.”

Helpful Report

Posted 1 month ago

Thank you for your review and 5 stars! We're delighted to hear that you are happy with the service you received and with the product you purchased. If you need any other commercial refrigeration, we'd be happy to help.

Posted 1 month ago

“Great company and efficient too.”

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Posted 1 month ago

We appreciate your lovely review, thank you. We're delighted we could help.

Posted 1 month ago

“The purchase experience was good and smooth. I got a call next day from my purchase to arrange delivery. The lady arranged the delivery date as I wish. Other sellers don't make this arrangement. I will definitely buy from FFD again.”

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Posted 2 months ago

Thank you for your great review! We always aim to deliver a comprehensive service and ensure that our customers have a smooth shopping experience. If we can help with anything in the future, either with your recent purchase or any new refrigeration equipment, we'd love to hear from you.

Posted 2 months ago

“We bought some upright freezers for our supermarket project from FFD. The service we received was absolutely amazing and would definitely recommend this company to my friends and family”

Helpful Report

Posted 2 months ago

We're happy to hear you had a great experience using FFD for commercial refrigeration for your supermarket project; we aim to please! Thank you for your 5 star review and please let us know if we can help with anything moving forward.

Posted 2 months ago

“Fast and efficient service and great customer care, really pleased with our new drinks fridge for our store, 10/10 👍”

Helpful Report

Posted 2 months ago

We're delighted to hear that you're happy with your drinks fridge and the service you received from the team. Let us know if we can help with anything else.

Posted 2 months ago

“Dealt with this company a few times....no issues excellent. Avoid Adexa!”

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Posted 2 months ago

Thank you for your review, we're pleased we could help. Please get in touch if there is anything else we can do.

Posted 2 months ago

“Very good company great product and service,also great delivery firm hadfields driver and mate were very helpful. Top marks all round. Many thanks.”

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Posted 2 months ago

It's great to hear that you're happy with your experience with FFD. If we can help with anything moving forward please let us know, we'd love to hear from you.

Posted 2 months ago

“Helpful and efficient service”

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Posted 2 months ago

Thank you for your lovely review. We're happy we could help! Please let us know if there's anything we can help you with in the future.

Posted 2 months ago

“We are a returning customer, both purchases have been excellent.”

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Posted 2 months ago

We're delighted we could help and thank you for your lovely review. If we can help with anything in the future we'd love to hear from you.

Posted 2 months ago

“The freezers I purchased look smart the customers really like them.The staff on the phones are lovely and helpful.The only downfall was the delivery driver that delivered them he was rude inpatient and basically like a bulldog chewing a wasp”

Helpful Report

Posted 2 months ago

We pleased we could help you find the right freezers for your business and really appreciate the feedback and 5 stars!

Posted 2 months ago

“Excellent fast service. Highly recommend”

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Posted 2 months ago

Thank you for your great review. We appreciate all feedback from our customers so we can continually improve our service. Please get in touch if we can help with anything else.

Posted 2 months ago

“Great and professional, I'm opening my first business and they gave me all the explanations I needed, excellent pre- and post-sales customer service. I hope the goods are as good as they appear to be.”

Helpful Report

Posted 3 months ago

Thank you so much for your lovely review! We're pleased we could help you to find the right equipment for your new business. If you have any further questions or we can help with anything else, please get in touch with the team and they'll be happy to help.

Posted 3 months ago

FFD Commercial Refrigeration is rated 4.7 based on 1,668 reviews