FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, Unit B2 The Rise, Moat Way Industrial Estate,, Barwell
Rating: 4.72

4.7 Rating 1,650 Reviews

97 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,650 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,,
Unit B2 The Rise, Moat Way Industrial Estate,
Barwell
LE9 8EY

FFD Commercial Refrigeration 5 star review on 10th April 2025

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FFD Commercial Refrigeration 5 star review on 2nd April 2025

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FFD Commercial Refrigeration 5 star review on 27th March 2025

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FFD Commercial Refrigeration 5 star review on 7th March 2025

Lorraine Wildes

FFD Commercial Refrigeration 5 star review on 30th October 2024

Alex Manweiler

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are a returning customer, both purchases have been excellent.”

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Posted 3 days ago

We're delighted we could help and thank you for your lovely review. If we can help with anything in the future we'd love to hear from you.

Posted 6 hours ago

“The freezers I purchased look smart the customers really like them.The staff on the phones are lovely and helpful.The only downfall was the delivery driver that delivered them he was rude inpatient and basically like a bulldog chewing a wasp”

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Posted 6 days ago

We pleased we could help you find the right freezers for your business and really appreciate the feedback and 5 stars!

Posted 6 days ago

“Excellent fast service. Highly recommend”

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Posted 1 week ago

Thank you for your great review. We appreciate all feedback from our customers so we can continually improve our service. Please get in touch if we can help with anything else.

Posted 1 week ago

“Great and professional, I'm opening my first business and they gave me all the explanations I needed, excellent pre- and post-sales customer service. I hope the goods are as good as they appear to be.”

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Posted 2 weeks ago

Thank you so much for your lovely review! We're pleased we could help you to find the right equipment for your new business. If you have any further questions or we can help with anything else, please get in touch with the team and they'll be happy to help.

Posted 2 weeks ago

“fast, efficient delivery of good equipment”

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Posted 3 weeks ago

Thank you for your great review and for your 5 stars! Please let us know if we can help with anything else.

Posted 2 weeks ago

“Penn Bowling Club have bought two refrigerators from FFD in the last couple of months. Their customer service has been exceptional. Good, honest advice. Delivery has been on time and on the day stated. We wouldn’t hesitate in recommending these guys. Class act.”

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Posted 4 weeks ago

Thank you for your kind review, we're thrilled to hear you are happy with the service! Our team place a high premium on providing a smooth customer experience and it's always nice to hear when we've achieved that. Please let us know if you need any further help or advice regarding your purchases.

Posted 4 weeks ago

“very pleased with the service. freezer arrived on time great delivery lads helped to gety it in shop.”

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Posted 4 weeks ago

It's great to hear you're happy with the service you received and thank you for taking the time to leave us a review. We love to get feedback from our customers.

Posted 4 weeks ago

“Very good service all round thank you. Great resolving questions on the phone with people who care - thank you :-)”

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Posted 1 month ago

Thank you for your lovely review! We aim to give the best service possible to all of our customers and so we're delighted to hear that your happy. We'd love to hear from you if we can help with anything in the future.

Posted 1 month ago

“customer service was so good, I had a problem with "unpack and position" at an extra cost, FFD sorted it out with a full refund, highly recommended”

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Posted 1 month ago

Thanks for your great review! We apologise for the problems you experienced during your unpack and position service and we're happy to have been able to sort this out for you and offer a full refund.

Posted 1 month ago

“Quick delivery very efficient”

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Posted 1 month ago

Thanks for your 5 stars. We're happy we could help!

Posted 1 month ago

“Super customer service, very helpful in organising delivery. New freezer was deliverd quickly and on time!”

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Posted 1 month ago

Thanks for your great feedback and your 5 stars! Please get in touch with the team if you need anything in the future, we'd be happy to help.

Posted 1 month ago

“Good company in all departments including the delivery chaps well done”

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Posted 1 month ago

We really appreciate you taking the time to leave feedback and we're pleased to hear that you're happy with your experience. Please get in touch if we can help with anything else.

Posted 1 month ago

“Excellent service, good communication and quick delivery.”

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Posted 1 month ago

It's great to hear you're happy with the service you received. We always aim to deliver the best experience possible.

Posted 1 month ago

“The delivery is still pending due to your request of £150 for re-delivery. The email regarding the details had been sent to Ms Laura. I would never order anything from your company, all also won’t recommend anyone to order from your company. Rewiew Updated on 06.09.2025: Furter to the above incident, Ms Laura endeavoured to communicate with the courier and successfully waive the extra delivery fees for the re-delivery. I am very appreiciated FFD's action. Thanks again.”

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Posted 1 month ago

“Hey there please can call this is number I need to talk to you”

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Posted 1 month ago

“Great and efficient service to help purchase of a fridge unit. Helpful call from sales to check the details and arrange quick delivery (next day). From order to delivery was less than 24hours and the product exactly what I needed. Thank you.”

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Posted 1 month ago

Thank you for your great feedback. We understand that equipment is typically mission critical for a business and so we always try to get orders processed and out for delivery as quickly as possible, with the least amount of stress for the customer, and so we're delighted to receive your feedback. Please get in touch if the team can help with anything moving forward.

Posted 1 month ago

“This is second time I have used this company and both times have been very with their service and products purchased. I would recommend them.”

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Posted 2 months ago

Thank you for your glowing review and your 5 stars. If we can help with any future commercial refrigeration requests, we'd love to hear from you!

Posted 1 month ago

“very reliable and fast.”

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Posted 2 months ago

Thanks for your great review. We love getting feedback from our customers!

Posted 1 month ago

“Absolutely faultless, swift service. Thomas in particular was incredible. Why aren't more companies like this?!”

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Posted 2 months ago

Thank you so much for your glowing 5 star review! Our aim is to give our customers a service that we would want ourselves, so we're delighted to hear that we succeeded. We'll pass on your kind words to Tom and if we can help with anything in the future, please get in touch.

Posted 1 month ago

“Great prices and great service, communication was good letting us know when to expect delivery and all items arrived in perfect condition.”

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Posted 2 months ago

Thank you for your great feedback. We always try to keep our customers as up to date with the purchasing and delivery process as possible, so we're delighted to hear your comments. Please let us know if you need any further help.

Posted 2 months ago

FFD Commercial Refrigeration is rated 4.7 based on 1,650 reviews