FFD Commercial Refrigeration have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Great product and at the right price ...5*
”
- Lakeside Inn
“
Excellent sales service price and delivery would definitely use FFD again
”
- Anonymous
“
Hi easy to order item delivery service great happy with item purchase and price
”
- AMIRA SEHR LTD
“
My first shopping experience with FFD, the freezer is well priced. The communications and delivery service was very professional. And we would definitely consider this company for any future needs. Thank you
”
- Jenson Wong
“
Very friendly service and quick turnaround and delivery of product. Highly recommend
”
- Nairn Golf Club
“
Very helpful sales team, with good communication regarding delivery. Unfortunately several delays re delivery was a disappointment.
”
- North Marston Community Shop Association Ltd
“
Absolutely shocking! Fridge doesn’t work and won’t refund or replace it, just want to send someone to look at it! Have been without working fridge now for over a week and still waiting for someone to look at it. Would rather a new one but have refused point blank! Will never buy from FFD again!
”
- Sutton Tennis & Squash Club
“
Before buying for this place double check because if u want to return or refund it they will refuse to take it back and also I'm still waiting from them to see why the wheels not locking
”
- Camberwell Grill Ltd
“
PAID FOR TIME SLOT BETWEEN 1 AND 3 PM - CAME AT 11.30 AM
update - have just queried this and have received a refund - impressed with their customer service
thanks for your help
”
- Willows Club
“
My first shopping experience with FFD, the freezer is well priced. The communications and delivery service was very professional. And we would definitely consider this company for any future needs. Thank you
”
- Jenson Wong
“
Amazing service, quick response from customer service
”
- Flam Bird Ltd T/A Le Flamme
“
Very friendly service and quick turnaround and delivery of product. Highly recommend
”
- Nairn Golf Club
