FFD Commercial Refrigeration have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Very easy to order. Great price. Good communication re delivery and very helpful delivery drivers. Excellent.
”
- Anonymous
“
Great products at a great price. Friendly customer service team are a pleasure to deal with. Delivery was on time with a very happy friendly delivery driver.
”
- Trelawney Stores
“
We purchased a glass door fridge from FFD Commercial Refrigeration and not only was it a great price but it came with free delivery to a remote part of Scotland. Follow up communication was good and the delivery driver called us approximately 1 hour before the delivery. Overall a great service.
”
- Dunoon Argyll Bowling Club
“
Very good service, quick delivery, overall a very good experience
”
- Sheree Sherwood
“
Excellent communication
Friendly delivery drivers
delivered on time
Well packaged
Nice fridge, much quieter than the one it replaced.
”
- Daniel French
“
Very easy to order. Great price. Good communication re delivery and very helpful delivery drivers. Excellent.
”
- Anonymous
“
Absolutely shocking! Fridge doesn’t work and won’t refund or replace it, just want to send someone to look at it! Have been without working fridge now for over a week and still waiting for someone to look at it. Would rather a new one but have refused point blank! Will never buy from FFD again!
”
- Sutton Tennis & Squash Club
“
Before buying for this place double check because if u want to return or refund it they will refuse to take it back and also I'm still waiting from them to see why the wheels not locking
”
- Camberwell Grill Ltd
“
PAID FOR TIME SLOT BETWEEN 1 AND 3 PM - CAME AT 11.30 AM
update - have just queried this and have received a refund - impressed with their customer service
thanks for your help
”
- Willows Club
“
Quick easy friendly service. Hassle free
”
- Burns Retail & Hospitality Ltd.
“
Great service
”
- The Cross Keys
“
From ordering to the fridge being delivered to our store great service!
”
- Interchange News Ltd
