FFD Commercial Refrigeration have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service and are happy with their refunds.
“
Have used fridge freezer direct 3 or 4 times in
Past 25 year they have always supplied best product for my pub at most competitive price
And usually next day delivery
”
- The Shed Annan A I Ltd
“
Great price for the product, exactly as described, carefully packaged and fast delivery!
”
- The Western Club
“
Excellent product at a good price, fast delivery.
”
- Anonymous
“
Great product. Really fast delivery and installation. Very happy.
”
- Ben Rigby
“
Great service. Really quick turn around with delivery!
”
- Starfish & Coffee
“
I spoke with Jonny at the delviery depot who arranged a faultess delivery for us and really went out of his way to help and and the communication was excellent.
”
- Talan UK & Ireland Limited
“
Update: Since my initial feedback I have been contacted by FFD and they had explained what had happened and apologised, as well as offering me a full refund of the timed delivery charge.
”
- Miah
“
customer service was so good, I had a problem with "unpack and position" at an extra cost, FFD sorted it out with a full refund, highly recommended
”
- Anonymous
“
I got a ring back from a human the next day to confirm the order (I’d chose an option that wasn’t available so they flagged that and initiated a refund) and to let me know when to expect delivery.
”
- Carl Massa
“
Very good company with responsive customer service. Item was just what I wanted & delivered really quickly.
”
- Anonymous
“
Great service. Really quick turn around with delivery!
”
- Starfish & Coffee
“
10/10
Amazing service from Laura
”
- Premier Highfields Store
