FFD Commercial Refrigeration have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service and are happy with their refunds.
“
Great price for the product, exactly as described, carefully packaged and fast delivery!
”
- The Western Club
“
Excellent product at a good price, fast delivery.
”
- Anonymous
“
Excellent service with reasonable price.
”
- Kibrom T
“
Quick order and communication regarding delivery - competitively priced item , will be back again when we need something. Thank you
”
- Luke Heaver
“
The whole process was simple and efficient. The staff on the orderline were extremely helpful and polite.
Delivery times were sorted for our convenience and the delivery guys were excellent with nothing being too much trouble.
I would thoroughly recommend FFD.
Keith Wiseman
Alvechurch Community Larder
”
- Alvechurch Community Larder
“
very easy system to order and delivery is very good.
only issue is getting an invoice, still waiting
”
- Guelder 2 Ltd (North West Castle Hotel)
“
Update: Since my initial feedback I have been contacted by FFD and they had explained what had happened and apologised, as well as offering me a full refund of the timed delivery charge.
”
- Miah
“
customer service was so good, I had a problem with "unpack and position" at an extra cost, FFD sorted it out with a full refund, highly recommended
”
- Anonymous
“
I got a ring back from a human the next day to confirm the order (I’d chose an option that wasn’t available so they flagged that and initiated a refund) and to let me know when to expect delivery.
”
- Carl Massa
“
Great service:
- An actual human answers the phone!
- Enquiries are answered promptly
- There are payment options, some of which are interest free
- A human adviser can explain the different payment options.
”
- JCP Hospitality Limited
“
Excellent service and liaison with Nicola who was extremely helpful.
”
- Russet House School
“
Excellent customer service from start to getting my fridge
”
- Chichester Stores
