FFD Commercial Refrigeration have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service and are happy with their refunds.
“
Have used fridge freezer direct 3 or 4 times in
Past 25 year they have always supplied best product for my pub at most competitive price
And usually next day delivery
”
- The Shed Annan A I Ltd
“
Great price for the product, exactly as described, carefully packaged and fast delivery!
”
- The Western Club
“
Excellent product at a good price, fast delivery.
”
- Anonymous
“
The staff were friendly and helpful in purchasing the product. They asked the delivery company a couple of questions on our behalf as well.
”
- Burgess Hill Community Foodbank
“
Excellent quick service and good communciation regarding delivery.
”
- Peas And Carrots Ltd
“
Easy to order online and contacted promptly by the transport company to arrange delivery. I was called before arrival as arranged and both delivery men were helpful and professional.
”
- Penkridge Peace Memorial Hall
“
Update: Since my initial feedback I have been contacted by FFD and they had explained what had happened and apologised, as well as offering me a full refund of the timed delivery charge.
”
- Miah
“
customer service was so good, I had a problem with "unpack and position" at an extra cost, FFD sorted it out with a full refund, highly recommended
”
- Anonymous
“
I got a ring back from a human the next day to confirm the order (I’d chose an option that wasn’t available so they flagged that and initiated a refund) and to let me know when to expect delivery.
”
- Carl Massa
“
Excellent quick service and good communciation regarding delivery.
”
- Peas And Carrots Ltd
“
Excellent customer service. Quick delivery. The whole process was easy.
”
- Blasus Welshcakes Ltd
“
Good service on time easy done
”
- MH Food Group LTD
