FFD Commercial Refrigeration have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
I recently ordered a 4 door bench freezer from FFD Commercial, the price for the freezer was the best price I found when looking the service was great and the delivery was great arrived soon after I ordered and the delivery guys communicated when myself on when they would be arriving.
”
- Michael Coggan
“
I am very happy with the price and service. I received my fridge in 2 days. also after sales service was very good.
”
- Kok Sum Toh
“
Excellent
Price right ordered kept updated
answered technical questions
Along with delivering dates
Thanks Jake
”
- J Services UK Ltd
“
The website was easy to use, the lady who called me was very professional.
She called me when the delivery should be with me.
Top marks.
”
- Neil Goddwin
“
Seamless order to delivery process
”
- Janet Cross
“
Excellent sales team
Helpful and punctual delivery team,
5Star all round
”
- Vaynor Stores Ltd
“
Before buying for this place double check because if u want to return or refund it they will refuse to take it back and also I'm still waiting from them to see why the wheels not locking
”
- Camberwell Grill Ltd
“
PAID FOR TIME SLOT BETWEEN 1 AND 3 PM - CAME AT 11.30 AM
update - have just queried this and have received a refund - impressed with their customer service
thanks for your help
”
- Willows Club
“
After thinking it all over following the phone call the same day I didn't feel I had been treated professionally so called back to cancel the order but their office had just closed, so sent an email instruction to cancel and refund request.
”
- Gail Renshaw
“
Quick service and product as described
”
- Sweet Spot Retail
“
good communication, fast service
”
- Anonymous
“
Very pleased with the service
”
- Carrs News
