FFD - Fridge Freezer Direct Ltd Reviews

4.7 Rating 1,265 Reviews

96 %

of reviewers recommend FFD - Fridge Freezer Direct Ltd

4.7

Based on 1,265 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,

FFD - Fridge Freezer Direct Ltd 5 star review on 1st September 2021

Groovy Moo Ice Cream Co

FFD - Fridge Freezer Direct Ltd 5 star review on 9th June 2021

Thomas, Dave

FFD - Fridge Freezer Direct Ltd 5 star review on 8th June 2021

KEVIN PRYOR

FFD - Fridge Freezer Direct Ltd 5 star review on 30th November 2020

Jason Hickey

Anonymous

Anonymous // 01/01/2019

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“arrived in perfect condition, as described. Great communication about deliveries”

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Posted 7 months ago

We're delighted to hear you're happy with the service you received and thank you for your 5 stars!

Posted 4 months ago

“Good quality.”

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Posted 8 months ago

Thanks for your 5 star review. We're pleased we could help you with your purchase.

Posted 8 months ago

“Good service and availability of the service centre”

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Posted 8 months ago

Thank you for your 5 star review. We aim to deliver great service and support to all of our customers and so we're delighted to hear that you are happy with your experience. Please get in touch if we can help with anything in the future.

Posted 8 months ago

“delivery was pain less and easy”

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Posted 8 months ago

Thanks for your 4 star review. We're pleased we could help and if you need anything in the future please get in touch, we'd love to hear from you.

Posted 8 months ago

“Great service - 2 x Glass door fridges arrived in double quick time. Very easy to deal with generally.”

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Posted 8 months ago

Thank you for taking the time to leave a great 5 star review. We believe that every customer deserves a high level of customer service and so we're delighted to hear that you're happy with the experience you received. If we can help with anything in the future please get in touch, we'd love to hear from you.

Posted 8 months ago

“Good service”

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Posted 8 months ago

Thanks for your 5 star review. We're pleased to hear you're happy with the service you received when shopping with FFD!

Posted 8 months ago

“Good service”

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Posted 8 months ago

Thanks for your 4 star review. We appreciate all feedback from our customers to allow us to continually improve our service. If you have any areas where you think we could improve, we'd love to hear them!

Posted 8 months ago

“Great products, great customer service !”

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Posted 8 months ago

We appreciate you taking the time to leave your review and thank you for your 5 stars. Good customer service and after sales support is a priority for us so we're pleased to hear that you're happy with the service you received. If you need anything in the future or have any queries please get in touch with the team and we'd be happy to help.

Posted 8 months ago

“Good service overall.”

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Posted 8 months ago

Thanks for your feedback. We aim to deliver excellent service to every customer and so we're pleased to hear that you're happy with your experience. If there are any areas where you feel we could improve please let us know so that we can continue to refine our customer service.

Posted 8 months ago

“Product excellent Good communication Delivery excellent”

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Posted 8 months ago

Thank you Peter for your 5 star review. We love to get feedback from our customers and we're delighted you were happy with the service you received. Please get in touch if we can help with anything in the future.

Posted 8 months ago

“order was exactly what we needed service was great and delivered on time”

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Posted 8 months ago

Thank you for your 5 star review. We pleased to hear you're happy with the service you received from FFD and if we can help with anything in the future, we'd love to hear from you.

Posted 8 months ago

“Prompt service and efficient delivery with good value.”

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Posted 8 months ago

Thanks for your 4 star review. We're happy we could help!

Posted 8 months ago

“The team were very helpful with my order and I was kept up to date about my delivery. I'm very happy with my new multideck display fridge.”

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Posted 8 months ago

Thank you for taking the time to leave us a lovely review. Good customer service is a priority for us and so we delighted to hear that you're happy with your experience shopping with FFD. We hope to be able to help again in the future.

Posted 8 months ago

“Quick and fast delivery”

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Posted 8 months ago

Thanks for your 5 star review. We love to hear from happy customers!

Posted 8 months ago

“really good company to deal with, polite helpful and delever on time”

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Posted 8 months ago

Thank you for your lovely review Lesley. We're delighted we could help and please get in touch if you need anything further, we'd love to hear from you.

Posted 8 months ago

“Good product and received within 2 days of ordering which was important to us .”

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Posted 8 months ago

Thanks for leaving us a 5 star review John. Good service is a priority for us and we're pleased we could get your order to you quickly. If you need anything in the future please get in touch, we'd be happy to help.

Posted 8 months ago

“Very helpful and very good display fridge we bought. Will use them again if we need to in the future.”

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Posted 8 months ago

Thanks for your 5 star review. We appreciate all feedback from our customers. Please get in touch in the future should you need anything further, we'd be happy to help.

Posted 8 months ago

“Very good price. Great worktop fridge. Best customer care and service.”

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Posted 8 months ago

Thanks for your 5 star review! We're delighted you're happy with the service you received and if you need anything further in the future, please get in touch we'd be happy to help.

Posted 8 months ago

“website easy to use and compare prices and sizes as being an old shop my ceiling is a bit low and only a single door. Picked up my old fridge as well as dropping off new one bit of close fit with packaging but all done in few minutes Sadly a fee for picking up old one at least all sorted.”

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Posted 8 months ago

We appreciate you taking the time to leave your 5 star review Nick. We aim to make the whole shopping experience as easy and smooth as possible and we're pleased to hear that we achieved this for you.

Posted 8 months ago

“very easy to deal with”

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Posted 8 months ago

Thanks for your 5 star review. We love to hear feedback from happy customers!

Posted 8 months ago

FFD - Fridge Freezer Direct Ltd is rated 4.73 based on 1,265 reviews