Fridge Freezer Direct Reviews - Read 1,172 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

1455 815200

Email:

sales@ffdgroup.co.uk

Location:

41-43 Brookside, ,

Fridge Freezer Direct 5 star review on 30th November 2020

Jason Hickey

Fridge Freezer Direct 5 star review on 7th January 2020

Viv Rogers

Fridge Freezer Direct 5 star review on 19th March 2019

Mrs ROBERT KARNER

Fridge Freezer Direct 5 star review on 17th February 2019

Batchelors Of Ripon Ltd

Fridge Freezer Direct 5 star review on 2nd May 2017

Crowhurst Park CC

Fridge Freezer Direct 4 star review on 8th August 2019

Gaynor Wilson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our fridges came very quickly and were in perfect condition and were at a very good price! would reccomend FFD”

Posted 4 months ago

Thanks for taking the time to leave your review and thank you for your 5 stars. We love to hear from happy customers. If you need anything in the future please get in touch, we'd be happy to help.

Posted 4 months ago

“I needed a spare part for an elderly fridge which could not be found anywhere. FFD sourced it for me, saving a tiny bit of the planet. Thank you”

Posted 4 months ago

We're pleased we could help and thank you for your great 5 star review!

Posted 4 months ago

“EASY TO DEAL WITH, GOOD BRANDS, DELIVERED ON TIME.”

Posted 4 months ago

Thanks for your 5 stars. If you need any further equipment in the future please get in touch, we'd love to help.

Posted 4 months ago

“Ordered equipment and totally as described and delivered on time”

Posted 4 months ago

Thank you for your 4 star review. We're happy we could help! If you need anything in the future please get in touch, we'd love to hear from you.

Posted 4 months ago

“Fantastic fridge. Lots of room, easy to move shelves around to different depths. Lots of space”

Posted 4 months ago

Thanks for the 5 star review! We appreciate hearing feedback from happy customers. If you need anything in the future please don't hesitate to get in touch, we'd love to help.

Posted 4 months ago

“Great price, good delivery.”

Posted 4 months ago

Thank you for your 5 star review. We love to hear from happy customers!

Posted 4 months ago

“Excellent service With next day delivery”

Posted 4 months ago

Thank you for taking the time to leave a 5 star review. Excellent service is a priority so we're delighted to hear we hit the mark. Please don't hesitate to get in touch if you need anything in the future, we'd be happy to help.

Posted 4 months ago

“Had the product I wanted (a low fridge but not under counter height.). Easy to deal with, arrived when promised and good value.”

Posted 4 months ago

Thanks for your great 5 star review. We're pleased we could help.

Posted 4 months ago

“Bought this for my man cave and it is excellent keeps beer nice and cold and holds plenty thanks guys love it”

Posted 4 months ago

The bottle cooler looks great! We're so pleased we could help. Thanks for your 5 stars

Posted 4 months ago

“Very quick response and delivery. Can’t fault them.”

Posted 4 months ago

We do love hearing from happy customers! Thank you for taking the time to leave us a great 5 star review.

Posted 4 months ago

“Very good service from ordering to delivery & this isn’t the first time we’ve bought off FFD.”

Posted 4 months ago

We aim to please! Thank you for the taking the time to leave a great 4 star review.

Posted 4 months ago

“Good price readily available and quickly delivered. Satisfied customer”

Posted 4 months ago

We love to hear from happy customers! Thanks for your great 5 star review.

Posted 4 months ago

“Nice people to do business with, gave great advice and exceeded my expectation, would certainly use again”

Posted 4 months ago

Thank you for your great 5 star review. We aim to give every customer excellent service so we're delighted to hear that you're happy with your experience. If we can help in any way in the future please get in touch, we'd love to help.

Posted 4 months ago

“Great service and prices. I ordered the Tefcold TM52G fridge and it unfortunately arrived damaged due to being post-labelled on the bottom (so was handled upside-down and the top panel was bent/crushed). It was no problem at all getting a replacement sent out right away, and the damaged one was collected later. Dealing with such a simple scenario is often a big hassle and involves delays like having to wait for the original order to be collected, returned, processed, etc., but Fridge Freezer Direct made this as effortless as I would expect and hope for. Would gladly purchase here again in future.”

Posted 4 months ago

Thank you for your great 5 star review. We are so pleased we could get this issue resolved quickly and painlessly for you. We love to hear from happy customers! If we can help with anything in future please don't hesitate to get in touch.

Posted 4 months ago

“Very helpful with information required. Order dealt with and delivered promptly. Kept informed and courier delivered efficiently, polite and helpful. Great service, many thanks”

Posted 4 months ago

Thank you for taking the time to leave a great 5 star review and tell us about your experience. We love to hear from happy customers and if we can help with anything in the future please get in touch, we'd be happy to help.

Posted 4 months ago

“Very helpful customer service,”

Posted 4 months ago

Thanks for your 5 star review. We aim to make excellent customer service a number 1 priority so we're delighted to hear that you're happy with the service you received.

Posted 4 months ago

“Reliable and prompt.”

Posted 4 months ago

Thanks for your 5 stars. We're happy we could help.

Posted 4 months ago

“Great service have used several times, prices always fair”

Posted 4 months ago

Thanks for taking the time to leave us your 5 star feedback. Hearing from happy customers makes us happy! If you need anything in the future, we'd love to help.

Posted 4 months ago

“Received damaged item. Would not accept responsibility. I'm stuck with useless piece of equipment that's sitting in my garden. Disgusting and rediculous. Go somewhere else if I were you.”

Posted 4 months ago

Thank you for your feedback.
We have in fact tried to contact you multiple times during the last 2 months to resolve this issue via email and phone however have had no response to our messages.
Please get in touch and we are more than happy to discuss resolution of this matter.
Best Regards,
The FFD Team

Posted 4 months ago

“I recommend. Very straightforward and delivery was by a good company.”

Posted 4 months ago

Thanks for your 5 star review. If you need anything in the future please get in touch, we'd be happy to help.

Posted 4 months ago

Fridge Freezer Direct is rated 4.74 based on 1,172 reviews