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Fridge Freezer Direct Reviews

4.72 Rating 995 Reviews

96% of reviewers recommend Fridge Freezer Direct

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Shipping & delivery
delivery methods	Courier
average delivery time	Next Day
on-time delivery	96%
accurate and undamaged orders	100%
Customer Service
communication channels	Email, Telephone

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

"The company service is remarkable, the fridge I ordered is fantastic and delivery was super, driver was very helpful, friendly guy. My fridge working great! Thank you so much for fabulous service and wishing you all wonderful week ahead! Kind Regards, Angel MacKenzie"

Posted 4 days ago

"Absolutely loved the appliance"

Posted 1 week ago

"Exceptional service as always; can't recommend highly enough."

Posted 1 week ago

"Very easy to order, with helpful staff. Kept informed re delivery every step of the way"

Posted 2 weeks ago

"Simple , truthful and delivered . Excellent"

Posted 1 month ago

"Great service, prompt delivery, great price and products!"

Posted 2 months ago

"We ordered a fridge, which arrived on time and runs perfectly. We had issues regarding collection of a fridge - the collection company gave us a smaller time window than FFD so we missed it. Not the company's fault, however when I addressed this issue, the woman on the phone was short, rude and condescending. This was eventually refunded so they get credit for this, however the customer service and the loops I had to jump through to get this left a bad taste in my mouth."

Posted 2 months ago

"It was all exactly as you would want!"

Posted 3 months ago

And that's all exactly as we want, thank you for your review!

Posted 3 months ago

"Service was quick and easy. Had my freezer ordered and delivered within the week. Step by step delivery info. Would definetely use this company again."

Posted 3 months ago

We're glad to be of service, thank you for your review!

Posted 3 months ago

"Fastest service. Good choice FFD."

Posted 3 months ago

Thank you for your review, we're glad to hear you're happy with your purchase!

Posted 3 months ago

"Delivery and available great , damaged on arrival."

Posted 3 months ago

"Good service and quick delivery . Helpful lads delivered the goods"

Posted 3 months ago

"Excellent service"

Posted 3 months ago

"The service we received was very good. Delivery driver was also very good"

Posted 3 months ago

Thank you for your review, we're pleased to hear you were happy with our services!

Posted 3 months ago

"Happy with the product and your prompt delivery."

Posted 3 months ago

Thank you for your review, that's great to hear.

Posted 3 months ago

"The two men delivering were very helpful and put the fridge where we needed it so gave them a coffee"

Posted 4 months ago

We're pleased to hear it, thank you for your review! (And the coffee!)

Posted 4 months ago

"We were delighted with the quick and efficient service"

Posted 4 months ago

"Professional team, helpful, very quick delivery, perfect quality"

Posted 4 months ago

We're happy you're pleased with your order - thanks for your review!

Posted 4 months ago

"Excellent service from Tony, order changed several times before we finalised and he was most helpful. Keen pricing on appliances and fabricated benches/sinks etc, all arrived speedily and well packaged. Would use again"

Posted 4 months ago

Fantastic to hear, we'll pass on your compliments. Thank you for your review!

Posted 4 months ago

"Excellent service . Polite driver. Lovely value for money fridge. Would recommend to anyone"

Posted 4 months ago

Thank you for the review, we're glad you were happy with your experience with us!

Posted 4 months ago

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Fridge Freezer Direct is rated 4.72 based on 995 reviews