Yet to try bought because we needed one because we've got a birthday bash comming up our old had just pack up arrived on time service was brilliant no problems
Note of caution to anyone to anyone buying a bar fridge for a domestic setting, avoid this one as it sounds like a train rumbling through your house! It's keeps stuff cold and looks good but we turn it off a lot due to the noise
Everything was perfect except it arrived with a broken lock. The locks seem very flimsy and not of the same quality as the rest of the fridge unfortunately
Thank you for your review.
Please accept our apologies that your unit had a fault on the lock.
we arranged on Friday for a replacement lock to be sent to you once we had bee made aware of the problem.
Do not hesitate to contact us direct should you need anything in the future.
FFD Customer service 01455 894410 Claire
Failed to deliver either of my 2 orders on time, when I called to ask where my delivery was I was told I would get a call back with an update. This never happened! Very poor customer service on this occasion.
All our orders are direct from the manufactures and they deliver via their chosen delivery companies. All orders over £200.00 + VAT include Free Standard Delivery.
Free Next Day Delivery is included on around half of our products, they show this with the Free Next Day Delivery logo.
ALL Standard Deliveries have a lead time of 1 to 5 working days depending on the product selected. Our customer services will advise on an exact delivery date.
The website does not state that a next day delivery service is available on the XW30 wine cooler. All deliveries on this unit are 2-3 days.
With regards to the Empire unit they do deliver on a next day and I was given the information from them on the unit’s ETA. I can only apologise that the delivery company did not deliver to you on the day we were informed and, although we endeavour to get back to all inquiries; we are sorry that your call was not returned.
Sales and Customer Service was brilliant. Was informed we would be contacted when they where to be delivered and rung again to confirm as we are a cricket club that does not open during the week. Arrived yesterday with no warning and luckily the groundsman was on the ground at the time. Very Disappointing.
Thank you for your review.
Please accept our apologies that you were not informed of the delivery.
The suppliers themselves should of booked this in as they delivery through their own company.
we have passed on your disappointment and they have apologised and will endeavour to call all customers to advise on deliveries going forward.
When a review is marked "Verified", it means Reviews.io has the additional trust signals
necessary to ensure that the review is genuine. Customers reading the reviews can then use
this information to help them decide which reviews are more relevant and steer them in their
purchasing decisions.
If a review does not have the "Verified Reviewer" label next to it, we do not have the additional information
from the customer/company to verify that the review was written from the privileged user position.
Even though some reviews do not carry the "Verified Reviewer" badge, it does not mean that the reviewer has
no experience with the company - it just means that we could not confirm a specific purchase. The "Verified Reviewer"
badge offers one more way to help gauge the quality and relevance of a company review.
How can I make my review "Verified"?
If we are unable to automatically verify you as a "Verified Reviewer", you can email supporting documents to
support@reviews.co.uk so we can investigate and mark your review as "Verified". We prefer an invoice, delivery
note or receipt.
When a review is marked "Unverified", it means Reviews.io has NOT had the trust signals
necessary to ensure that the review is genuine. Customers reading the reviews can then use
this information to help them decide which reviews are more relevant and steer them in their
purchasing decisions.
How can I make my review "Verified"?
If we are unable to automatically verify you as a "Verified Reviewer", you can enter your email address below and we'll be in touch to verify your review.
