FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, Unit B2 The Rise, Moat Way Industrial Estate,, Barwell
Rating: 4.71

4.7 Rating 1,802 Reviews

97 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,802 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,,
Unit B2 The Rise, Moat Way Industrial Estate,
Barwell
LE9 8EY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer Service was helpful, and made suitable suggestions and recommendations, but had to consult the manufacturer for some questions.”

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Posted 7 years ago

“Could get the fridge to work properly!! Instructions not the best !! So phoned customer services ! Was told that I would receive a call to talk me through the instructions this was approximately 12-30 Friday 22nd June the party was Saturday night ! Hence the reason for purchase of under counter fridge!! I have still not heard from you !! Will let everyone know how poorly we have been treated😡”

Helpful Report

Posted 7 years ago

Thank you for your review. Please accept our apologies that your call was not responded to. Once we received your call on the Friday we did pass the information onto the manufacturers service department, requesting that they give you a call to go through setting the temperature. I have called them again this morning; requesting again that they call you.

Posted 7 years ago

“Ordered keg cooler on Monday and was delivered on the Friday. Excellent communication from start to finish. Would recommend”

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Posted 7 years ago

“Delivered on time and a good price”

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Posted 7 years ago

“Everything with the sales team and office team was great and very helpful, delivery was ok, but the driver could not find the correct place for me to sign goods unchecked. thanks”

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Posted 7 years ago

“Easy ordering. Great value compared to other suppliers. Great customer service and a lovely delivery man who went out if his way to help. 😊”

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Posted 7 years ago

“Good service and prompt delivery”

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Posted 7 years ago

“just good service”

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Posted 7 years ago

“Guy who delivered it was great, happy and helpful. A time of delivery would have been better instead of saying between 8am and 6pm”

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Posted 7 years ago

“excellent speedy service”

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Posted 7 years ago

“THANKYOU FOR YOU QUICK DELIEVERY AND YOUR DRIVERS WERE SO HELP FUL ..LOVE THE FRIDGE”

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Posted 7 years ago

“fast & friendly service, competitively priced products”

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Posted 7 years ago

“Good communication and prompt delivery.”

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Posted 7 years ago

Good afternoon, We have received your review on the Interlevin ARR140S Under counter Fridge I have contacted the technical department reference the issues you are experiencing. They have asked…… Where are these cabinet located is it in a café for instance as these are really only light commercial and ideally for nursing homes etc. If we can help in anyway please do not hesitate to contact us direct.

Posted 7 years ago

“Dealt with the order efficiently”

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Posted 7 years ago

“Super quick delivery unbelievable prices”

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Posted 7 years ago

Thanks for your 5 star review. We love to hear from happy customers!

Posted 6 years ago

“Quick service. Although my fridge arrived with a bit of cosmetic damage they quickly resolved the matter fully. I will buy again”

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Posted 7 years ago

“Good web service, fast processing of the order. Shame the delivery company took 3 attempts to deliver the product with no email notification AT ALL about when it was going to arrive. I wasted 2 days waiting for them and even then they were over 5 hours late with the successful delivery. Terrible.”

Helpful Report

Posted 7 years ago

“Customer service was superb. We have limited access to our site and the customer service/sales rep I dealt with did everything in his power to get us the items we ordered as quickly as possible and without extra cost.”

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Posted 7 years ago

“Product in stock, good price and very prompt (next day) delivery.”

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Posted 7 years ago

“Picked what I wanted, fast payment process and delivered undamage quickly. Well done team”

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Posted 7 years ago

FFD Commercial Refrigeration is rated 4.7 based on 1,802 reviews