FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, Unit B2 The Rise, Moat Way Industrial Estate,, Barwell
Rating: 4.70

4.7 Rating 1,822 Reviews

97 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,822 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,,
Unit B2 The Rise, Moat Way Industrial Estate,
Barwell
LE9 8EY

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FFD Commercial Refrigeration 5 star review on 29th January 2026

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FFD Commercial Refrigeration 5 star review on 10th April 2025

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FFD Commercial Refrigeration 5 star review on 2nd April 2025

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FFD Commercial Refrigeration 5 star review on 7th March 2025

Lorraine Wildes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and good service. Thanks to all ffd staff. Soul n chips”

Helpful Report

Posted 1 year ago

It's our pleasure! Thank you for your great 5 star review, and if you need any further assistance or advice with your order please get in touch and we'll be happy to help.

Posted 1 year ago

“Delivered quickly, spent a lot of money with then, but after 4 months 1 unit broke down to be told my warranty is void because I live on a Scottish island, absolute nonsense from them, will use someone else in future”

Helpful Report

Posted 1 year ago

Thank you for your review. We apologise that the warranty was not explained to you at the time of purchase. The team member who dealt with your order was new and was unaware of policy. Replacement parts have been sent out and we have attempted to contact you to make sure that you have received them and your equipment is now in full working order. As we have not had a response, we assume that this issue is now resolved. If this is not the case and you require further assistance please get in touch and we'll be happy to help.

Posted 1 year ago

“Excellent service. Timely delivery”

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Posted 1 year ago

Thank you for your review, we love getting feedback! If you have any further questions or need any support with your product, please give the team a ring and we'll be happy to help.

Posted 1 year ago

“Purchased a fish kettle / whole fish steamer. It was very competitively priced, larger than most advertised and arrived extremely quickly. High quality product that should give years of service. Extremely pleased with the product and service received.”

Helpful Report

Posted 1 year ago

It's great to hear that you are happy with your purchase and with the service you received from FFD. Thank you for your 5 star feedback, we're delighted we could help.

Posted 1 year ago

“Wonderful service Never a drama!”

Helpful Report

Posted 1 year ago

Thank you for your great review, we really appreciate it, and we're happy to hear you're happy with the service you received. Please get in touch if you need anything else, we'd love to help.

Posted 1 year ago

“great communication, speedy delivery.”

Helpful Report

Posted 1 year ago

Thank you for your great 5 star review. Our aim is to have open lines of communication with all of our customers to make sure they are fully supported and updated throughout the buying and delivery process. We pleased to hear this was of benefit for you.

Posted 1 year ago

“everything delivered on time and product as advertised”

Helpful Report

Posted 1 year ago

Thanks for your 5 star feedback. We're happy we could help!

Posted 1 year ago

“Appreciate all your help, Mike was very knowledgeable & helpful.”

Helpful Report

Posted 1 year ago

Thanks for your great feedback. We love to hear from happy customers and it was our pleasure to help. We'll be sure to pass your kind comments on to Mike.

Posted 1 year ago

“Great communication. Delivered as promised - highly recommend”

Helpful Report

Posted 1 year ago

Thank you for your 5 star review. We always aim to keep our customers as fully informed as possible throughout the purchasing process, so we're delighted to receive your feedback. We're happy we could help!

Posted 1 year ago

“Very pleased with my purchase.”

Helpful Report

Posted 1 year ago

We're glad to hear you're happy with your new equipment and your 5 star review is much appreciated. If we can hep with anything in the future, the team would love to hear from you.

Posted 1 year ago

“Great service and great staff.”

Helpful Report

Posted 1 year ago

Thank you for your great 5 star review. We place a high priority on customer experience and so we're delighted to hear that you're happy with the service you received. If you need anything in the future, we'd be happy to help.

Posted 1 year ago

“Good product and delivered promptly Thank you”

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Posted 1 year ago

Thanks for your great review - we love to hear from satisfied customers. Please let us know if we can help with anything in the future.

Posted 1 year ago

“Simple easy ordering process”

Helpful Report

Posted 1 year ago

Thank you for your 5 star review. We're constantly working hard to make the website as user friendly as possible and so your feedback is most welcome. The team are always available if you need us in the future.

Posted 1 year ago

“Excellent service from start to delivery, profession and very helpful. Highly recommend .”

Helpful Report

Posted 1 year ago

Thank you for your glowing 5 star review! We're delighted we could help and if you need anything in future, please get in touch, we'd love to hear from you.

Posted 1 year ago

“Absolutely thrilled with my vestfrost chest freezer in stainless freezer. FFD's customer service is exemplary from ordering to delivering (within two days and always on hand if there are any problems. I would recommend FFD to everyone for there amazing service”

Helpful Report

Posted 1 year ago

Thanks for your great review! We so pleased to hear that you're happy with your purchase and with the service you received from the FFD team. If we can help with anything in the future, please get in touch, we'd love to hear from you.

Posted 1 year ago

“Excellent communication from purchase and updates on delivery, we were even told the size of truck delivering to make sure we could accommodate it. Item was just what we needed and great value.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us some great 5 star feedback. We try to give customers as much information as possible about their order and the delivery process so they know what to expect. We're delighted to hear that this approach helped your experience with FFD to run smoothly. If you have any questions or need anything moving forward, please get in touch and the team will be happy to help.

Posted 1 year ago

“Excellent communication by my contact Carol Cooper. I rang and spoke to a second colleague regarding the second appliance delivery and this was quickly confirmed.”

Helpful Report

Posted 1 year ago

Thank you for your great review. We always aim to give our customers a professional service and so we're delighted to hear you're happy. We'll be sure to pass your kind words on to Carol. If we can help with anything in the future, please get in touch, we'd love to hear from you.

Posted 1 year ago

“Very good company”

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Posted 1 year ago

Thank you for your 5 star review Gianluca, we're happy we could help! If you need any assistance or advice in the future, please get in touch with the team, we'd love to hear from you.

Posted 1 year ago

“Looks fantastic and keeps every chilled nicely. Shelves are easy to rearrange for owesonal preference.”

FFD Commercial Refrigeration 5 star review on 30th October 2024

Helpful Report

Posted 1 year ago

Thank you for your great feedback on the Sterling Pro SP220-BK bottle coolers that you purchased. We're happy to hear that you're pleased with your equipment and it's great to see them in use. If you need anything in the future, we'd be happy to help.

Posted 1 year ago

“I purchased a Tefcold undercounter freezer from FFD and the service was excellent. Very quick dispatch and delivery and I cannot fault the communication and customer service - I would definitely recommend.”

Helpful Report

Posted 1 year ago

Thank you for your great feedback! We're pleased to hear that you're happy with your equipment and the service you received from FFD. We'd love to hear from you if we can help with anything in the future.

Posted 1 year ago

FFD Commercial Refrigeration is rated 4.7 based on 1,822 reviews