FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, Unit B2 The Rise, Moat Way Industrial Estate,, Barwell
Rating: 4.71

4.7 Rating 1,795 Reviews

97 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,795 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,,
Unit B2 The Rise, Moat Way Industrial Estate,
Barwell
LE9 8EY

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FFD Commercial Refrigeration 5 star review on 29th January 2026

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FFD Commercial Refrigeration 5 star review on 7th March 2025

Lorraine Wildes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Appreciate all your help, Mike was very knowledgeable & helpful.”

Helpful Report

Posted 1 year ago

Thanks for your great feedback. We love to hear from happy customers and it was our pleasure to help. We'll be sure to pass your kind comments on to Mike.

Posted 1 year ago

“Great communication. Delivered as promised - highly recommend”

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Posted 1 year ago

Thank you for your 5 star review. We always aim to keep our customers as fully informed as possible throughout the purchasing process, so we're delighted to receive your feedback. We're happy we could help!

Posted 1 year ago

“Very pleased with my purchase.”

Helpful Report

Posted 1 year ago

We're glad to hear you're happy with your new equipment and your 5 star review is much appreciated. If we can hep with anything in the future, the team would love to hear from you.

Posted 1 year ago

“Great service and great staff.”

Helpful Report

Posted 1 year ago

Thank you for your great 5 star review. We place a high priority on customer experience and so we're delighted to hear that you're happy with the service you received. If you need anything in the future, we'd be happy to help.

Posted 1 year ago

“Good product and delivered promptly Thank you”

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Posted 1 year ago

Thanks for your great review - we love to hear from satisfied customers. Please let us know if we can help with anything in the future.

Posted 1 year ago

“Simple easy ordering process”

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Posted 1 year ago

Thank you for your 5 star review. We're constantly working hard to make the website as user friendly as possible and so your feedback is most welcome. The team are always available if you need us in the future.

Posted 1 year ago

“Excellent service from start to delivery, profession and very helpful. Highly recommend .”

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Posted 1 year ago

Thank you for your glowing 5 star review! We're delighted we could help and if you need anything in future, please get in touch, we'd love to hear from you.

Posted 1 year ago

“Absolutely thrilled with my vestfrost chest freezer in stainless freezer. FFD's customer service is exemplary from ordering to delivering (within two days and always on hand if there are any problems. I would recommend FFD to everyone for there amazing service”

Helpful Report

Posted 1 year ago

Thanks for your great review! We so pleased to hear that you're happy with your purchase and with the service you received from the FFD team. If we can help with anything in the future, please get in touch, we'd love to hear from you.

Posted 1 year ago

“Excellent communication from purchase and updates on delivery, we were even told the size of truck delivering to make sure we could accommodate it. Item was just what we needed and great value.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us some great 5 star feedback. We try to give customers as much information as possible about their order and the delivery process so they know what to expect. We're delighted to hear that this approach helped your experience with FFD to run smoothly. If you have any questions or need anything moving forward, please get in touch and the team will be happy to help.

Posted 1 year ago

“Excellent communication by my contact Carol Cooper. I rang and spoke to a second colleague regarding the second appliance delivery and this was quickly confirmed.”

Helpful Report

Posted 1 year ago

Thank you for your great review. We always aim to give our customers a professional service and so we're delighted to hear you're happy. We'll be sure to pass your kind words on to Carol. If we can help with anything in the future, please get in touch, we'd love to hear from you.

Posted 1 year ago

“Very good company”

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Posted 1 year ago

Thank you for your 5 star review Gianluca, we're happy we could help! If you need any assistance or advice in the future, please get in touch with the team, we'd love to hear from you.

Posted 1 year ago

“Looks fantastic and keeps every chilled nicely. Shelves are easy to rearrange for owesonal preference.”

FFD Commercial Refrigeration 5 star review on 30th October 2024

Helpful Report

Posted 1 year ago

Thank you for your great feedback on the Sterling Pro SP220-BK bottle coolers that you purchased. We're happy to hear that you're pleased with your equipment and it's great to see them in use. If you need anything in the future, we'd be happy to help.

Posted 1 year ago

“I purchased a Tefcold undercounter freezer from FFD and the service was excellent. Very quick dispatch and delivery and I cannot fault the communication and customer service - I would definitely recommend.”

Helpful Report

Posted 1 year ago

Thank you for your great feedback! We're pleased to hear that you're happy with your equipment and the service you received from FFD. We'd love to hear from you if we can help with anything in the future.

Posted 1 year ago

“Fast and efficient delivery, the product is very satisfactory, I have no reservations.”

Helpful Report

Posted 1 year ago

We're pleased to hear you're happy with your order and the service you received from the FFD team. Thank you for taking the time to leave feedback and if we can help with anything in the future, please get in touch.

Posted 1 year ago

“Customer service was excellent. The delivery team were also very helpful.”

Helpful Report

Posted 1 year ago

Thank you for your great feedback. We aim to give all of our customers a first class service, so we're delighted to hear you're happy with your experience shopping with FFD.

Posted 1 year ago

“Great Hot Display especially for Pies. very easy for cleaning. Excellent service from FFD. They inform you one day before delivery and call you 1 hour before dropping to your address. Great job 👏 👍”

FFD Commercial Refrigeration 5 star review on 16th October 2024

Helpful Report

Posted 1 year ago

Thanks for your positive review. It's great to see equipment in situ. We're happy to hear you're pleased with your order and the service you received from FFD Catering Equipment. If we can help with anything in the future, please get in touch, we'd love to hear from you.

Posted 1 year ago

“Very helpful and good price.Prompt delivery”

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Posted 1 year ago

Thank you for your great 5 star review! We're happy we could help.

Posted 1 year ago

“Qucick response!”

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Posted 1 year ago

Thanks for your 5 stars! If we can help with anything in the future, please let us know.

Posted 1 year ago

“Good product and fast service”

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Posted 1 year ago

Thanks for your 5 star review. We're happy we could help! If you need anything in the future, please let us know - we'd love to hear from you.

Posted 1 year ago

“Great service, delivery and product”

Helpful Report

Posted 1 year ago

We're pleased we could help, and thank you for your great feedback!

Posted 1 year ago

FFD Commercial Refrigeration is rated 4.7 based on 1,795 reviews