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Domex Appliance Services Reviews

4.8 Rating 1,511 Reviews
95 %
of reviewers recommend Domex Appliance Services
4.8
Based on 1,511 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Domex Appliance Services Reviews

About Domex Appliance Services:

At Domex, we believe appliance repair service should be straightforward, pleasant and affordable experience. If we have achieved that, great! However, if that's not the case, do let us know, this is what we are here for!

Visit Website

Phone:

03302102100

Email:

info@domex-uk.co.uk

Location:

Unit C, Surrey Business ParkWeston RoadGreater London
Epsom
KT17 1JG

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Anonymous
Anonymous  // 01/01/2019
Dido the engineer rang as promised with an ETA . When he arrived he immediately placed covers over his shoes. Dido diagnosed my fridge/freezer fault quickly, and then proceeded to fix the fault. Dido was proficient and explained clearly what the fault was and the solution. I was very satisfied with the level of service from the Domex service engineer.
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Posted 6 years ago
We had an issue with our fridge freezer and Sid, an engineer, came over to fix the problem. He rang in advance to give a heads up that he was coming and was accurate with the time. He had fixed the problem and was gone well within an hour. Really lovely bloke too. Can’t fault the service provided.
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Posted 6 years ago
Very pleased with the visit to fix the fan on a Beko oven. Very efficient service provided by the engineer.
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Posted 6 years ago
Great booking and communications, fast disgnostics from skillful engineer.
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Posted 6 years ago
Victor has made me so happy my machine is working again he completed a perfect inspection everything was checked till the cause was found Thank you Domex for your perfect staff member
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Posted 6 years ago
Efficient, clean and polite service.
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Posted 6 years ago
Very quick and efficient
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Posted 6 years ago
Visited today by Stan/Stav. Nice chap. Friendly, tidy, knew what he was doing from the get go. Phoned before he arrived. Wearing overshoes is a nice touch too. He repaired the oven (differently problem then) just before Christmas exactly the same professional approach then. Kitchen is open again!
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Posted 6 years ago
I can’t recommend nick enough, polite, professional, a credit to the company.
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Posted 6 years ago
Great service 👍
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Posted 6 years ago
JobREf: 19040294 NICK rang me exactly 30 mins before he arrived. He was very professional, showed me his ID. He his galoshes on his feet. And Fixed the problem in less than 30 mins. A very happy costumer I am.
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Posted 6 years ago
I was very impressed with the fact that I was given a detailed account of how much the repair would cost . The engineer (Dido) rang before he arrived .He explained what was the problem and the total charge of the work. I was very impressed with his politeness and efficiency. Even though there was nothing wrong with my appliance I was impressed by his honesty. I just paid the diagnostic fee. I would recommend this company and use them again. Sylvia Walthamstow
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Posted 6 years ago
Very happy with repair of my Smeg gas hob by Stan today. Service was prompt and efficient. Stan was very courteous and knowledgable, he explained everything before proceeding with repair. Would def use again. Thank you.
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Posted 6 years ago
When I first rang Domex Appliance Services I was very impressed with the fact that I was given a detailed account of how much the repair would cost . The engineer rang before he arrived .He explained what was the problem and the total charge of the work. I was very impressed with his politeness and efficiency.
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Posted 6 years ago
Fantastic, professional service from Dido. Fully recommend.
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Posted 6 years ago
The man from Domex ( Dido ) Very punctual ,courteous and polite and informative
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Posted 6 years ago
The man from Domex ( Dido ) Very punctual ,courteous and polite and informative
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Posted 6 years ago
Prompt appointment , engineer on time politr, explained everything and fair charge. Would definitely use again.
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Posted 6 years ago
First time using Domex, but went with them given their excellent reviews. They quoted a price in advance. Appointment got brought forward due to a cancellation - bonus. Engineers were on time, showed their ID cards, covered their shoes, and got straight to work. They were very efficient, clean and tidy, and transparent about the prices. They quickly identified the problem and repaired my washing machine. No new parts needed. Just a fried circuit board which their repaired with a bit of solder. My washing machine was 7 years old Bosch. I had already replaced the heating element and thermistor myself...but this didn't solve the problem. Engineers were kind enough to test the old parts and confirm thats not the problem. They were done within 1 hour. Final price was the same as was quoted when I booked the appointment and what they confirmed when they arrived. It's been 2 weeks since the fix, and used the washing machine several times. Everything seems to be working perfectly so far, with no issues. Will definitely use again, and highly recommend this company.
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Posted 6 years ago
Very fast, friendly and efficient service
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Posted 6 years ago
Domex Appliance Services is rated 4.8 based on 1,511 reviews