Domex Appliance Services Reviews - Read 1,053 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.09 out of 5

About Domex Appliance Services:

At Domex, we believe appliance repair service should be straightforward, pleasant and affordable experience. If we have achieved that, great! However, if that's not the case, do let us know, this is what we are here for!

Visit Website

Phone:

0203 124 1872

Email:

info@domex-uk.co.uk

Location:

Unit C, Surrey Business ParkWeston RoadGreater London

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Domex Appliance Services 5 star review on 26th August 2017

DANIEL

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The engineer Sid was very polite and respectful and explained the issue really well. Told me that parts needed to be ordered which he did straight away and the office would be in touch to book a follow up appointment. Really fast and reliable service!”

Posted 4 days ago

Thank you Fahad for leaving Domex your 5* review!

We are delighted that you were so happy with the repair Sid, your engineer, carried out on your refrigerator yesterday.

Please keep us in mind should you need any future repairs on any of your appliances.

Thank you.
Domex Customer Care Team

Posted 3 days ago

“Professional, helpful and transparent charges”

Posted 4 days ago

Thank you for leaving your 5* review for Domex! We are so happy to hear we have met your expectations for your recent repair.

Thank you.
Domex Customer Care Team

Posted 3 days ago

“Our washing machine was tripping the electrical circuit; the engineer visited within a few days of booking and identified the problem on arrival. He had the right parts with him and fixed the machine within an hour. And now it's laundry day again...”

Posted 5 days ago

Thank you for taking time to leave Domex a 5* review following the repair to your washing machine yesterday.

We are so pleased you are so satisfied with your repair and will make sure to pass on your praise to Andrei, our engineer, who visited you yesterday.

Thank you.
Domex Customer Care Team

Posted 4 days ago

“Called as promised 30 minutes before arrival, courteous, wore a mask, took time to understand issue, then fixed it quickly but efficiently”

Posted 5 days ago

Thank you Tim for taking time to leave Domex a 5* review following your repair today. We really appreciate hearing feedback from our customers!

I will make sure to pass on your appreciation to Victor, our engineer who came to resolve your repair issue today.

Thank you.
Domex Customer Care Team

Posted 5 days ago

“Excellent service, engineer Alexis was very polite, and very thorough.
Very reasonable charges, except for Rangemaster part.
Would definitely use this company again and highly recommend them.”

Posted 1 week ago

Thank you Mrs Boniface for the glowing 5* review you left for us after your repair today!

We are so delighted to hear how happy you were with the service Alexis, one of our fully qualified engineers, provided to you today.

We are so pleased to hear you will be using our services again should you have future issues with any of your domestic appliances!

Thank you.
Domex Customer Care Team

Posted 1 week ago

“Job Reference: 21020364. Adam came to check our washer dryer yesterday. He was very polite, friendly and helpful. Very Covid aware and respectful of distancing.”

Posted 1 week ago

Thank you for sending through your 5* review for the work completed yesterday on your washer/dryer by Adam, one of our trained engineers.

All of our engineers are making sure to be fully Covid aware and following all the strict guidelines to ensure that both our customers and engineers are kept safe at all times.

Thank you.
Domex Customer Care Team

Posted 1 week ago

“Punctual polite respectful. Knew what was wrong and dealt with it quickly”

Posted 1 week ago

Thank you Ms Vanner for leaving us a 5* review for the work carried out for you today on your oven.

It is so good to hear such amazing feedback from you for Ivo, one of our engineers.

Thank you.
Domex Customer Care Team

Posted 1 week ago

“the two repair men that came to repair my washing machine were very polite and did the job very efficiently”

Posted 1 week ago

Thank you Mrs Barmaksiz for leaving us a 5* review for the work carried out by Shiraz and Ceco, two of our engineers.

We are delighted that you are so happy with the quality of the work completed for you.

Thank you. Domex Customer Care Team

Posted 1 week ago

“They were able to come a whole week earlier than originally booked in for. Very reliable and Alex, the Engineer, was very polite and absolutely knew what he was doing. The dishwasher was mended in no time. Domex have mended several appliances for me and have always been prompt and got the job done.”

Posted 2 weeks ago

“Very professional and speedy service”

Posted 2 weeks ago

“Absolutely fantastic service from Domestic and General and DOMEX, quick response, attended the same day. Engineer Yasser was so professional, gave me all the details and advice and dealt with my problem very professionally, thank you very much Yasser. He was able to answer all my questions and queries regarding my problem and beyond. Wore shoe covers and respected my cultural needs in the house. Thank you Mrs Zuhre Omer”

Posted 2 weeks ago

“6th January 2021

Great repair on our Blomberg washing machine by your engineer Alexis. Very helpful and the work efficiently done.”

Posted 2 weeks ago

“It was easy to book the repair and all charges were clearly explained. Domex were able to provide a repair person the very next day unlike other companies I tried. I loved being able to track my repair person to know when they were going to get to me. The fault was diagnosed quickly and repaired equally quickly right during the first visit.”

Posted 2 weeks ago

“Excellent service from Gancho. Called me in advance so Iknew he was on his way, very polite and engaging and although the fault was caused by the previous installer he rectified what he good to bring the appliance back to good working order.”

Posted 2 weeks ago

“Excellent service as always. I shall continue to use you when anything goes wrong (although I hope I won't need you) and to recommend you to friends and neighbours.”

Posted 2 weeks ago

“I phoned to say my uninsured fridgefreezer wasn't working on 30/12/20 and an engineer, Yasser, visitied first thing on 31/12/20. He followed all of the Covid distancing rules, supplied his ID and made every effort to repair the appliance. When he couldn't do so, he fully explained why and provided useful advice in a professional and friendly manner. No call out charge.”

Posted 3 weeks ago

“20511462 -Bobby.

Fantastic service by an experienced and professional engineer called Bobby. I managed to crack the oven door glass after trying to remove and replace the door to clean the glass. It looked so easy on you tube! Bobby managed to get the door back on the oven just before Christmas so we could use it and replaced the glass few days later.

I will use Domex again for any domestic repairs”

Posted 3 weeks ago

“Super communication, prompt and efficient service, very nice engineer, my dryer works again...reasonably priced, too! What more could I want on the 30th of December?”

Posted 3 weeks ago

“The engineer Patrick who came to fix our built in oven. He called 30 mins before arriving. He was polite, curtious and very professional. He followed all COVID rules and repaired our cooker.”

Posted 1 month ago

“Very good service”

Posted 1 month ago

Domex Appliance Services is rated 4.79 based on 1,053 reviews