Domex Appliance Services Reviews

Name: Domex Appliance Services
Address: Unit C, Surrey Business ParkWeston RoadGreater London, Epsom
Rating: 4.80

4.8 Rating 1,557 Reviews

95 %

of reviewers recommend Domex Appliance Services

Company Reviews

Metrics

Info

4.8

Based on 1,557 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Domex Appliance Services:

At Domex, we believe appliance repair service should be straightforward, pleasant and affordable experience. If we have achieved that, great! However, if that's not the case, do let us know, this is what we are here for!

Visit Website

Phone:

03302102100

Email:

info@domex-uk.co.uk

Location:

Unit C, Surrey Business ParkWeston RoadGreater London
Epsom
KT17 1JG

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Domex Appliance Services 5 star review on 26th August 2017

DANIEL

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience from start to finish. Tony was incredibly efficient, diligent and knowledgeable about the range master cooker. He was polite, honest and clearly an expert in his field. I would highly recommend. Thank you!”

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Posted 1 day ago

“Would highly recommend Domex, booking was easy to do, great communication throughout, engineer was very professional and explained things clearly”

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Posted 2 days ago

“Very professional. Engineer arrived between the time arranged due to my work commitment”

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Posted 2 days ago

Thank you very much for your 5-star review. We’re delighted to hear that you found the service professional and that Soheib arrived within the arranged time slot to accommodate your work commitments. We always aim to be reliable and considerate of our customers’ schedules, so it’s great to know this made a positive difference. Kind regards, Domex Customer Care Team

Posted 3 hours ago

“The engineer did a very good job, very friendly and always made sure the area they worked in was kept clean.”

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Posted 6 days ago

Dear Ogheneochuko, Thank you so much for your 5-star review. We’re delighted to hear that Attila provided such a positive experience while working on your washing machine. It’s wonderful to know that he did a very good job, was friendly throughout the visit, and made sure the work area was kept clean and tidy. We take great pride in delivering professional and courteous service. Kind regards, Domex Customer Care Team

Posted 2 days ago

“The whole experience from booking the appointment to the engineer arriving and completing the repair has been brilliant, with regular updates and efficient work completed by polite and professional engineer.”

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Posted 3 weeks ago

Dear Sean, Thank you for your fantastic 5-star review. We’re delighted to hear that your experience, from booking the appointment through to the completion of the repair, was brilliant. It’s great to know that our updates, efficiency, and the polite, professional service provided by our engineer met your expectations. Kind regards, Domex Customer Care Team

Posted 2 weeks ago

“Great service, quick response and holds parts on can. Engineer was brilliant, patient, respectful and helpful.”

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Posted 4 weeks ago

Thank you very much for your 5-star review. We’re delighted to hear you were happy with the service and that our engineer made such a positive impression. We really appreciate your feedback and your time in sharing it. Kind regards Domex Customer Care Team

Posted 4 weeks ago

“Very impressed with the speed, quality and communications throughout. I would use DAS without hesitation if needed in future.”

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Posted 1 month ago

Thank you for your 5-star review, SB. We’re very pleased to hear that you were impressed with the speed, quality, and communication throughout your washer dryer repair. Ferhan will be delighted to know his work made such a positive impression. Thank you for your kind recommendation — we’d be happy to help again should you need us in the future. Kind regards Domex Customer Care Team

Posted 1 month ago

“Very pleased- speedy efficient service”

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Posted 1 month ago

Thank you for your 5-star review ⭐⭐⭐⭐⭐ We’re very pleased to hear you were happy with the speedy and efficient service provided by our engineer Svet for your washing machine. Your feedback is greatly appreciated. Kind regards Domex Customer Care Team

Posted 1 month ago

“Great service and value for money”

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Posted 1 month ago

Hi Brian, Thank you for taking the time to leave a 5-star review. We’re thrilled to hear that Abdul delivered excellent service and that you were happy with the value provided. Your feedback is greatly appreciated. Kind regards Domex Customer Care Team

Posted 1 month ago

“Brilliant service”

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Posted 1 month ago

Thank you very much for your 5-star review. We’re pleased to hear that you were happy with the service provided by Kosta during your oven repair. Thank you for choosing Domex. Kind regards, Domex Customer Care Team

Posted 1 month ago

“The communication was very good; the engineer arrived on time, and he was friendly, helpful and knowledgeable.”

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Posted 2 months ago

Dear Jan, Thank you very much for taking the time to leave us a 5-star review. We’re delighted to hear that the communication was clear, the appointment ran on time, and that Boris provided friendly, helpful, and knowledgeable service during his visit to your fridge freezer. Kind regards, Domex Customer Care Team

Posted 2 months ago

“A very friendly, competent, customer focused and professional company. I would recommend them to anyone based urely on my own experience.”

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Posted 2 months ago

Hi Bob, Thank you so much for your wonderful 5-star review. We’re delighted to hear that your experience with Mark and Victor was friendly, competent, and truly customer-focused. Our team works hard to deliver professional service, and it’s fantastic to know this came through during your oven repair. Kind regards, Domex Customer Care Team

Posted 2 months ago

“Excellent company. Engineers exemplary and call centre very efficient”

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Posted 2 months ago

Dear Annette, Thank you so much for your wonderful 5-star review. We’re delighted to hear that you had such a positive experience with us. We’re especially pleased to know that Usama provided exemplary service during your dishwasher visit, and that our call centre team supported you efficiently throughout. Kind regards Domex Customer Care Team

Posted 2 months ago

“Professional and speedy response to resolve issue with my tumble dryer”

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Posted 2 months ago

Thank you so much for the five-star review! We're delighted to hear that our team was able to resolve the issue with your tumble dryer quickly and professionally. Kind regards Domex Customer Care Team

Posted 2 months ago

“Booking process was seamless. The contractor who came out (Martin) could not have been better.”

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Posted 2 months ago

Thank you for your wonderful 5-star review! We're delighted to hear that you found the booking process seamless and that Martin delivered such excellent service during your hob repair. We’ll be sure to pass your kind words on to him. Kind regards, Domex Customer Care Team

Posted 2 months ago

“Prompt, courteous and professional service. I was kept well informed of the job's progress. 5 Stars all round!”

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Posted 2 months ago

Hi Paul, Thank you so much for your wonderful 5-star review! We’re delighted to hear that Arshid provided prompt, courteous, and professional service, and that you felt well informed throughout the repair of your washing machine. Best regards, Domex Customer Care Team

Posted 2 months ago

“Mr vladislav was v quick clean and helpful. I wil recommend. Ge came within seconds knew wat was the problem and dis it in minutes. V v happy customer here.”

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Posted 3 months ago

Hi Sid, Thank you for your brilliant 5-star review! We’re delighted to hear how pleased you were with Vlady’s quick, clean and helpful service. It’s great to know he identified the issue with your fridge freezer straight away and resolved it within minutes. We truly appreciate your recommendation and are thrilled to have you as a very happy customer. Kind regards Domex Customer Care Team

Posted 2 months ago

“I came across Domex engineers through my previous extended appliance insurance and was so impressed with them that we decided to ditch extended insurance and pay Domex directly as and when needed. I appreciate the 2 tier payment system of call out then repair so we can decide whether to repair or replace, a very fair system. All the engineers I have seen so far have been great and I happily recommend this company as fast, efficient and friendly. The booking system is easy to use and they keep you well informed. Their engineer arrived today and found the problem and fixed my washing machine in one visit, wonderful.. couldn't have asked for better service.. thanks Tsetso!”

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Posted 3 months ago

Hi MT, Thank you so much for your fantastic 5-star review! We’re delighted that you find our two-tier payment system fair and helpful — giving customers the choice to repair or replace is exactly what we aim for. It’s also wonderful to hear your kind words about our booking system, communication, and the overall service you’ve received from our team. We’re especially pleased that Ceco was able to diagnose and fix your washing machine in a single visit. We’ll make sure your feedback is passed along to him. Thank you again for recommending us. Domex Customer Care Team

Posted 3 months ago

“Professional and fast service.”

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Posted 3 months ago

Thank you so much for your 5-star review! We’re delighted to hear that you were pleased with the professional and fast service provided by our engineer, Hammad. We truly appreciate your feedback and are glad we could get your washer dryer back up and running smoothly. Best regards, Domex Customer Care Team

Posted 3 months ago

“Kim, our engineer, was extremely helpful, efficient, and friendly. We loved him!!”

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Posted 3 months ago

Hi Matty, Thank you so much for your wonderful 5-star review! We’re delighted to hear that Kim was helpful, efficient, and friendly during your visit — we’ll be sure to pass along your kind words to him. It’s great to know you had such a positive experience with our service. Best regards, The Domex Customer Care Team

Posted 3 months ago

Domex Appliance Services is rated 4.8 based on 1,557 reviews