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Domex Appliance Services Reviews

4.80 Rating 772 Reviews
95% of reviewers recommend Domex Appliance Services
Company Reviews
Read Domex Appliance Services Reviews
92.10%
711 Reviews
3.37%
26 Reviews
0.52%
4 Reviews
0.78%
6 Reviews
3.24%
25 Reviews

About Domex Appliance Services: At Domex, we believe appliance repair service should be straightforward, pleasant and affordable experience. If we have achieved that, great! However, if that's not the case, do let us know, this is what we are here for!

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Phone:
0203 124 1872

Email:
info@domex-uk.co.uk

Location:
Unit C, Surrey Business Park
Weston Road
Greater London

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Own Driver
on-time delivery
100%
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Under an hour
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Jackie Arnold
Unverified Reviewer
"Mo came came again to repair my hob. Came promptly and was very professional and helpful.Gave some very helpful advice."
Helpful Report
Posted 1 day ago
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Anonymous
Unverified Reviewer
"The engineer was very prompt and very polite & very through."
Helpful Report
Posted 5 days ago
Doreen O’Neill
Verified Reviewer
"Sid very very polite and explained exactly what he was doing. What was wrong with my Beko American Fridge Freezer. He showed me how to take apart and clean out the water holder. I had wanted to do it myself for fear if breaking something. He explained what he had done. Showed me the photo of the problem before and after he’d repaired it. He is a credit to your company. He called me and waited the two minutes it took me to finish the school run. Others would have said sorry can’t wait around you’ll have to rebook. Thank you Sid five star service."
Helpful Report
Posted 5 days ago
Anonymous
Unverified Reviewer
"Nick was fantastic, professional, and quick. He arrived exactly when he said he will. Great service."
Helpful Report
Posted 5 days ago
Robert C
Verified Reviewer
"Very efficient, very polite service delivered by very pleasant people."
Helpful Report
Posted 6 days ago
Anonymous
Unverified Reviewer
"The service provided by Stan engineer was extremely professional and helpful. I must say Stan is knowledgeable, skillful person. We also had beautiful chat. I can only recommend him to anyone. Please ask for Stan !"
Helpful Report
Posted 1 week ago
Anonymous
Verified Reviewer
"Excellent service - Good communication on booking, Excellent engineer, both friendly and professional, great value for first class service. Stan - a great representative of your company"
Helpful Report
Posted 1 week ago
Anonymous
Verified Reviewer
"Very quick service and professional."
Helpful Report
Posted 1 week ago
Jackie Arnold
Verified Reviewer
"The Domex engineer Mo came and telephoned before he arrived to say he was 10 minutes away and when he arrived he showed his ID. He then put on shoes protectors and went into the kitchen to repair the oven and washing machine very professional and gave lots of advice and repaired washing machine and the oven after checking needs to be replaced. Well done Mo for a professional job, a credit to Domed."
Helpful Report
Posted 1 week ago
Anonymous
Verified Reviewer
"Very professional and friendly service engineer Sid who repaired our Samsung American fridge-freezer efficiently and explained us very nicely what was the problem.we were experiencing problems and are very happy with our repairs. The whole process took one week from brining to end .A very short period considering our experience with other companies."
Helpful Report
Posted 2 weeks ago
Maria Donworth
Verified Reviewer
"Julian was amazing polite and friendly too, I never knew how to get my cooker out as I wasn't shown when it was put in. He gave me enough time to clean behind it, he had the part on the van and was great, many thanks Julian,"
Helpful Report
Posted 2 weeks ago
Aysun Ozsoy
Verified Reviewer
"Great service.Very friendly and professional.Quick service."
Helpful Report
Posted 2 weeks ago
Geri
Verified Reviewer
"Galin carried inspection & repair of my washing machine. Very polite gentlemen, extremely knowledgeable and fixed it in no time! Customer services are pleasure to deal with too!Thank you very much"
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Reviewer
"I have used Domex on a number of occasions and I am happy to recommend them.mrjrmanuel@hotmail.com"
Helpful Report
Posted 2 weeks ago
Shirley Golding
Verified Reviewer
"Vladimir carried out a through inspection of my faulty washing machine and ordered the parts. Very polite very helpful he is a credit to the company a follow up visit will be required but service so far very very good"
Helpful Report
Posted 2 weeks ago
Michael
Unverified Reviewer
"The best appliance services in the London!"
Helpful Report
Posted 3 weeks ago
Miles
Verified Reviewer
"Washer-dryer model: WDR854P14N1W under warranty and heating Fan blocked with lint/fluff twice. Called the Beko for extending warranty as it will happen again and again. But they refused. They suggested me to buy the extension warranty. So I refused. But thanks to Domex The second time the engineer Mr. KALIN ordered new parts for the washer-dryer and in a couple of days booking done and fixed promptly. Really thanks for the Mr.KALIN's problem solving skills."
Helpful Report
Posted 3 weeks ago
Brian Beal
Unverified Reviewer
"First class service from initial call to customer service to the quality of service provided by the Engineer"
Helpful Report
Posted 3 weeks ago
Liz
Verified Buyer
"Great service - easy booking, prompt arrival, friendly and informative service with a satisfactory outcome (oven fully fixed!)."
Helpful Report
Posted 3 weeks ago
John Asquith
Verified Reviewer
"Great service from Gabon the engineer. Helpful friendly service and dedicated. He is a great asset to Domex. Job done efficiently. Great!"
Helpful Report
Posted 1 month ago
Domex Appliance Services is rated 4.80 based on 772 reviews
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