Domex Appliance Services Reviews

4.80 Rating 1,205 Reviews

95 %

of reviewers recommend Domex Appliance Services

Company Reviews

Metrics

Info

Merchant Metrics


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.09 out of 5

About Domex Appliance Services:

At Domex, we believe appliance repair service should be straightforward, pleasant and affordable experience. If we have achieved that, great! However, if that's not the case, do let us know, this is what we are here for!

Visit Website

Phone:

03302102100

Email:

info@domex-uk.co.uk

Location:

Unit C, Surrey Business ParkWeston RoadGreater London

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Domex Appliance Services 5 star review on 26th August 2017

DANIEL

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“21471041 23/11/21 sid very quick and polite service fixed the problem straight away.”

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Posted 3 days ago

Thank you Jayshree for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Sid, your engineer. Thank you. Domex Customer Care Team

Posted 2 days ago

“Great customer service. Erjon has a very pleasant and friendly manner. He was also effecient and my Washing Machine is now in working order. He is a credit to Domex.”

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Posted 3 days ago

Thank you Evelyn for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Erjon, your engineer. Thank you. Domex Customer Care Team

Posted 2 days ago

“Thank you Domex. You give an excellent service from initial enquiry through to repair. Andrei, my engineer is polite, adheres to COVID guidelines, explains in detail and very respectful. I highly recommend Domex for any repairs 😊,”

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Posted 3 days ago

Thank you for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Andrei, your engineer. It is great to hear that you are recommending our services to others. Thank you. Domex Customer Care Team

Posted 2 days ago

“Excellent engineers. Replaced my integrated under-counter larder fridge and integrated dishwasher. The job was difficult and they had to cut into the plinth to extract the fridge. Unlike other engineers I have used they put my cabinets back together beautifully.”

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Posted 1 week ago

Thank you Mrs Jackson for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Biser, your engineer. Thank you. Domex Customer Care Team

Posted 3 days ago

“The service from Domex is like a breath of fresh air: Excellent communication from initial enquiry to completion of the job,including a call from the engineer 30 mins before arrival. Vadym, the engineer, was excellent and adhered to Covid guidance throughout. Very pleasant, courteous and careful. Diagnosed and repaired the appliance. Thank you very much.”

Helpful Report

Posted 1 week ago

Thank you for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Vadym, your engineer. We appreciate your glowing feedback! Thank you. Domex Customer Care Team

Posted 1 week ago

“What a fantastic company!!!! Cannot recommend enough . Thank you so much for always giving 1000% customer service and getting the job done.”

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Posted 1 week ago

Thank you Maria and Len for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Nick, your engineer. Thank you for such a lovely glowing review! Thank you. Domex Customer Care Team

Posted 1 week ago

“Job ref 21460239 Just to say thanks so much to Vadym the engineer who called today to fix my tumble dryer. He did an outstanding job. Very satisfied with the exceptional service. Well done :)”

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Posted 2 weeks ago

Thank you for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Vadym, your engineer. Thank you for the glowing feedback. Thank you. Domex Customer Care Team

Posted 2 weeks ago

“Mr. Sid came on time for which I appreciate to repair my freeze. Very polite and friendly.”

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Posted 2 weeks ago

Thank you Vinod for taking time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Sid, your engineer. Thank you. Domex Customer Care Team

Posted 2 weeks ago

“Alex was a very polite and respectful engineer. Before he came into my house he presented his ID. He repaired my washing machine quickly and made sure I was happy with his work. He left the kitchen clean and tidy too. First class job...thank you Alex.”

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Posted 2 weeks ago

Thank you Linda for taking time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Alex, your engineer. Thank you for the glowing feedback! Thank you. Domex Customer Care Team

Posted 2 weeks ago

“Good customer service. I was kept fully informed of the booking and arrival of the repair engineer. Thank you”

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Posted 3 weeks ago

Thank you Mani for taking time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Alexis, your engineer. Thank you. Domex Customer Care Team

Posted 3 weeks ago

“The best customer service I have found in a long while. Efficient, informative and prompt. From the phone call moving the appointment forward to the computerised tracking system and the fantastic engineer, Charles, who informed me every step of the way as to what he was doing and cleared up after him, this was a meticulous and faultless service. Highly recommended.”

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Posted 3 weeks ago

Thank you Ruth for taking time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Charles, your engineer. It is great to hear you feel that you have received the best customer service from us and that you are recommending our services to others! Thank you. Domex Customer Care Team

Posted 3 weeks ago

“The engineer, Boris, was excellent. Identifed the issue quickly but also took the time to explain several things about how best to use the washing machine that I had not understood. Very courteous and called 10 mins before as promised. Great service!”

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Posted 4 weeks ago

Thank you Jonathan for taking time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Boris, your engineer. Thank you. Domex Customer Care Team

Posted 3 weeks ago

“We had Boris from Domex help us out and it was one of the most efficient and well performed services I have had done in my house since I’ve moved to London. Great service and phenomenal conduct by Boris!”

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Posted 4 weeks ago

Thank you Mehr for taking time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Boris, your engineer. Thank you. Domex Customer Care Team

Posted 4 weeks ago

“Excellent company - Quick response. Friendly and efficient service - couldnt have wished for better”

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Posted 4 weeks ago

Thank you Marion for taking time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Adam, your engineer. Thank you. Domex Customer Care Team

Posted 4 weeks ago

“I had Vadym visit today to repair my faulty dishwasher job no: 21440015 - I am extremely pleased with his level of professionalism - he diagnosed two faults and offered lots of helpful advice to keep my machine healthy. He left with all repairs done and my kitchen clean and tidy. I am very impressed with the service. Thank You”

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Posted 1 month ago

Thank you Louise for taking time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Vadym, your engineer. Thank you. Domex Customer Care Team

Posted 4 weeks ago

“Domex exceeded my expectations for the third time now. I'd give 100 out of 10 for being reliable, extremely helpful, not mentioning their good will gestures, they've met my needs and expectations. They've provided a professional service at all times, sending in engineers who were well experienced in the field. They've given me useful advice. I'd highly recommend Domex. Thank you for helping me.”

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Posted 1 month ago

Thank you Melissa for taking time to leave Domex your glowing 5* review! We are delighted to hear how happy you are with your recent repair completed by Charles, your engineer. It is great to hear that you are highly recommending our services to others! Thank you. Domex Customer Care Team

Posted 1 month ago

“Very efficient. Had all the parts needed with him. Very quick to fix the problem.”

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Posted 1 month ago

Thank you for taking time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Vadym, your engineer. Thank you. Domex Customer Care Team

Posted 1 month ago

“It was very easy to make an online booking and again was easy to change the booking when the original one became inconvenient. The engineer notified me of his arrival time and arrived as he said. He was very professional and kept me informed throughout his visit. Best of all he fixed the problem with the washing machine by repairing the circuit board rather than taking the easy but expensive option of replacing it. I will certainly make use of Domex again if I need to have an appliance repaired.”

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Posted 1 month ago

Thank you Stephen for taking time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Charles, your engineer. It is great to hear that you will be using our services again should you need to in future. Thank you. Domex Customer Care Team

Posted 1 month ago

“Very professional and courteous people to deal with. Resolved my issue quickly. Good value, good company. Would use again.”

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Posted 1 month ago

Thank you for taking time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Giacomo, your engineer. Great to hear that you will be using our services again should you need to in future. Thank you. Domex Customer Care Team

Posted 1 month ago

“Thanks a lot to Giacomo. He came today to and fixed the washing machine! Very quick professional and friendly! Definitely a good service!”

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Posted 1 month ago

Thank you Sara for taking time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Giacomo, your engineer. Thank you. Domex Customer Care Team

Posted 1 month ago

Domex Appliance Services is rated 4.80 based on 1,205 reviews