Domex Appliance Services Reviews

Name: Domex Appliance Services
Address: Unit C, Surrey Business ParkWeston RoadGreater London, Epsom
Rating: 4.80

4.8 Rating 1,506 Reviews

95 %

of reviewers recommend Domex Appliance Services

Company Reviews

Metrics

Info

4.8

Based on 1,506 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Domex Appliance Services:

At Domex, we believe appliance repair service should be straightforward, pleasant and affordable experience. If we have achieved that, great! However, if that's not the case, do let us know, this is what we are here for!

Visit Website

Phone:

03302102100

Email:

info@domex-uk.co.uk

Location:

Unit C, Surrey Business ParkWeston RoadGreater London
Epsom
KT17 1JG

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Domex Appliance Services 5 star review on 26th August 2017

DANIEL

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reliable, polite, courteous, professional service throughout, thank you!”

Helpful Report

Posted 3 days ago

Thank you for your fantastic 5-star review! We're delighted to hear that Sawaiz provided you with excellent service during his visit for your washer-dryer. Your satisfaction is our top priority, and we're pleased to know we met your expectations. Best regards, Domex Customer Care Team

Posted 2 days ago

“Got an appointment within a couple of days. I was telephoned to confirm time of arrival. The engineer was polite and answered my questions. He used shoe covering to ensure no mess on my flooring. He did a great job fixing my washer/dryer.”

Helpful Report

Posted 3 days ago

Thank you for your fantastic 5-star review following Usama's visit to service your dishwasher! We're delighted to hear you had a positive experience and that our engineer was able to assist you effectively. Your satisfaction is our top priority. Best regards, Domex Customer Care Team

Posted 2 days ago

“Was very pleased with the service from start the finish. A booking slot for the job was scheduled super quick . Ashok the engineer diagnosed the issue correctly and did not change parts unnecessarily. He was very professional , efficient and an expert in his fields. Will definitely be recommending this company to family and friends”

Helpful Report

Posted 1 week ago

Dear Heanah, Thank you so much for your wonderful 5-star review! We're delighted to hear that Cosmin provided you with helpful and knowledgeable service during his visit. Your kind words about our communication and overall service mean a lot to us. We truly appreciate your high recommendation and look forward to assisting you in the future. Best regards, Domex Customer Care Team

Posted 1 week ago

“Fantastic service. Reasonable and transparent costs and charges and engineers who absolutely know their stuff. I would not use anyone else”

Helpful Report

Posted 1 week ago

Thank you so much for your fantastic 5-star review! We're thrilled to hear that Nas_J provided you with excellent service and that you’re satisfied with our transparent pricing and knowledgeable engineers. Your kind words mean a lot to us, and we truly appreciate your trust in Domex. Best regards, Domex Customer Care Team

Posted 1 week ago

“Speedy reply on website. Able to come 2 days before booked date. Kept me in touch at all times. Remarkably efficient. Highly recommend.”

Helpful Report

Posted 1 week ago

Thank you so much for your fantastic 5-star review! We're delighted to hear that Hussain was able to assist you efficiently and keep you updated throughout the process. We're glad we could come earlier than scheduled and provide you with a seamless experience. Your high recommendation means a lot to us. Best regards, Domex Customer Care Team

Posted 1 week ago

“Kuda recently attended an engineer visit at my property to assess and repair an issue with my fridge/freezer, and I was extremely impressed with his service. From the moment he arrived, he was punctual, professional, and respectful of my home. What really stood out was how clear and thorough he was in communicating what he was doing at each step of the process. He explained the fault in simple terms, talked me through the repair, and made sure I understood what to expect moving forward. His calm and confident manner immediately put me at ease, and it was clear that he knew exactly what he was doing. I really appreciated his attention to detail and the care he took in his work. I wouldn’t hesitate to recommend Kuda to anyone needing a skilled and reliable engineer. Thank you again!”

Helpful Report

Posted 1 week ago

Dear Sarah-Jane, Thank you so much for your wonderful 5-star review! We're delighted to hear that Kuda provided such excellent service during your fridge/freezer repair. It's great to know he was punctual, professional, and took the time to communicate clearly and thoroughly, putting you at ease. We truly appreciate your kind words and recommendation. Your satisfaction is our top priority, and we'll be sure to pass your feedback on to Kuda and the team. Best regards, Domex Customer Care Team

Posted 1 week ago

“Nayana quickly identified the issue with the washing machine and efficiently repaired it once the replacement part arrived. He was knowledgeable, courteous, and a pleasure to deal with throughout. The work was carried out to a high standard, and I was very satisfied with the service, thanks!”

Helpful Report

Posted 1 week ago

Dear B Jonsdottir, Thank you so much for your wonderful 5-star review! We're delighted to hear that Nayana was able to quickly identify and efficiently repair your washing machine. We pride ourselves on providing knowledgeable and courteous service, and it's fantastic to know that Nayana's professionalism and high standards made a positive impression. Your satisfaction is our top priority, and we're grateful for your kind words. Best regards, Domex Customer Care Team

Posted 1 week ago

“We've just recently had a booked appointment with Domex UK 🇬🇧 regarding my Leisure 110 range cooker due to afew faults and the 2 Domex engineers (1 a supervisor 2 a new training engineer)visited our home were extremely polite and well mannered throughout the service ensuring our range cooker was fully repaired plus ordered a new light blub for us too. So i would highly recommend Domex uk 🇬🇧 in your home. Thank you for your service Domex uk Ltd. Kind regards Ms Cynthia Ross.”

Helpful Report

Posted 3 weeks ago

Dear Cynthia, Thank you so much for your wonderful 5-star review! We're delighted to hear that Lewis and our team provided you with polite, professional, and thorough service during your visit. It's fantastic to know your Leisure 110 range cooker is now fully repaired, and we're glad we could also assist with the light bulb replacement. Your kind recommendation means a lot to us, and we truly appreciate your trust in Domex. Warm regards, Domex Customer Care Team

Posted 2 weeks ago

“Great service. I was very happy with the availability and how quick they arrived and solved my washer dryer problem”

Helpful Report

Posted 3 weeks ago

Dear Ben, Thank you so much for your fantastic 5-star review! We’re delighted to hear that Hanan provided excellent service during their visit for your washer dryer. Your satisfaction is our top priority, and we truly appreciate your kind words. Best regards, Domex Customer Care Team

Posted 3 weeks ago

“Very helpful and honest”

Helpful Report

Posted 1 month ago

Dear Anonymous, Thank you so much for your wonderful 5-star review! We're thrilled to hear that Cosmin was able to assist you effectively with your washer dryer. Providing excellent service is our top priority, and it's great to know we met your expectations. Should you need any further assistance in the future, please don't hesitate to reach out. Best regards, Domex Customer Care Team

Posted 4 weeks ago

“Very efficient booking & notifications, very experienced engineers - all polite, respectful & punctual. Clear pricing”

Helpful Report

Posted 1 month ago

Dear JaeRae, Thank you so much for your wonderful 5-star review! We're delighted to hear that Kashyap provided you with a very efficient service and that you appreciated our clear pricing, punctuality, and the professionalism of our engineers. Warm regards, Domex Customer Care Team

Posted 1 month ago

“Fantastic service, clear and open communication and very efficient service.”

Helpful Report

Posted 1 month ago

Dear Alexia, Thank you so much for your wonderful 5-star review! We're delighted to hear that Kim provided fantastic service, with clear and open communication, and that the repair was efficient. Your satisfaction is our top priority, and we're glad we could meet your expectations. Best regards, Domex Customer Care Team

Posted 1 month ago

“Great service, they communicated with me before tge appointment and gave a phone call on the day (plus online tracking for the engineer) so it was easy to be at home fir the visit. Very helpful engineer too.”

Helpful Report

Posted 1 month ago

Thank you so much for your fantastic 5-star review! We're delighted to hear that our team provided great service, and that the communication and online tracking made it easy for you to be home for the visit. We'll be sure to pass along your kind words to our engineer – they’ll be pleased to hear you found them helpful. Best regards, Domex Customer Care Team

Posted 1 month ago

“Domestic are a very good company to work with, engineers polite and get the job done without any fuss. Glad I had them to do my repairs”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful 5-star review! We're delighted to hear that Kosta provided polite, efficient service and that you’re pleased with the repair work on your fridge freezer. Our team at Domex Customer Care is committed to delivering hassle-free and professional service, and your kind words truly mean a lot to us. Best regards, Domex Customer Care Team

Posted 1 month ago

“Perfect experience. Rado was polite, found the issue with my tumble dryer quickly, fixed it, and kept my house tidy and clean throughout the whole process. I've used so many other trades in the past and they always destroy my house or damage something. But not Domex, they are top quality and I cannot recommend highly enough. So happy with this experience.”

Helpful Report

Posted 1 month ago

Thank you so much for your fantastic 5-star review! We’re delighted to hear that Rado provided you with a perfect experience. It's wonderful to know he was polite, efficient, and kept your home tidy throughout the process. We pride ourselves on delivering top-quality service, and your kind words truly mean a lot to us. We appreciate your trust and high recommendation. Warm regards, Domex Customer Care Team

Posted 1 month ago

“Job ref25/9/953 First class, knowledgable, friendly,efficient Very happy!”

Helpful Report

Posted 1 month ago

Dear Graham, Thank you so much for your wonderful 5-star review! We're thrilled to hear that Andrei provided you with a first-class, knowledgeable, friendly, and efficient service during your freezer visit. Your satisfaction is our top priority, and it's fantastic to know you're very happy with our team. Best regards, Domex Customer Care Team

Posted 1 month ago

“Speedy service by experts. They were attentive, patient and resolved the issue in no time.”

Helpful Report

Posted 1 month ago

Dear Joaquim, Thank you for your fantastic 5-star review! We're delighted to hear that Nick provided you with speedy, attentive, and expert service for your washing machine. Your satisfaction is our top priority, and we're glad we could resolve your issue quickly. Best regards, Domex Customer Care Team

Posted 1 month ago

“They responded very quickly and were very accurate with the time. The engineer sorted the issue very quick. Very professional. I recommend Domex”

Helpful Report

Posted 2 months ago

Dear Nicky, Thank you so much for your wonderful 5-star review! We're delighted to hear that Florin was able to assist you promptly and professionally, and that your dryer issue was resolved quickly. Your recommendation means a lot to us. Best regards, Domex Customer Care Team

Posted 2 months ago

“Konstantin (Kosta) was efficient and personable. The replacement hinges were delayed due to our oven being 14 years old but we were kept informed and fitted in as soon as the parts were in stock. My cakes didn’t sink this afternoon. Great service. I highly recommend them.”

Helpful Report

Posted 2 months ago

Hi Kim, Thank you so much for your wonderful review! We're delighted to hear that Konstantin (Kosta) provided efficient and personable service, and that your oven is now back in top shape, especially with your cakes turning out perfect! We appreciate your understanding regarding the delay with the hinges and are glad we could. Your high recommendation means a lot to us. Thanks again for choosing us, and enjoy baking your cakes! Best regards Domex Customer Care Team

Posted 2 months ago

“Domex was excellent and Cosmin was very helpful in fixing my washing machine. Great service and reasonably priced too. Highly recommend.”

Helpful Report

Posted 2 months ago

Dear Andrea, Thank you so much for your wonderful 5-star review! We're thrilled to hear that Domex provided excellent service and that Cosmin was helpful in fixing your washing machine. We pride ourselves on delivering great service at a reasonable price, and your recommendation means a lot to us. Best regards, Domex Customer Care Team

Posted 2 months ago

Domex Appliance Services is rated 4.8 based on 1,506 reviews