I had a visit from one of your engineers VLADIMIR I must say what a lovely man , he was very courteous , he came to mend my tumble dryer he went over every thing inside and out to find my problem even had the back off, such a nice man, the problem was I was getting a grinding noise, he even put his head into drum to check and found a tiny oblong magnet had come out my sons pocket and wedged itself between drum and machine as drum went round it was rubbing making this grinding noise well done Vladimir he also put new light in my was flashing, thank you very much