Domex Appliance Services Reviews

Name: Domex Appliance Services
Address: Unit C, Surrey Business ParkWeston RoadGreater London, Epsom
Rating: 4.80

4.8 Rating 1,496 Reviews

95 %

of reviewers recommend Domex Appliance Services

Company Reviews

Metrics

Info

4.8

Based on 1,496 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Domex Appliance Services:

At Domex, we believe appliance repair service should be straightforward, pleasant and affordable experience. If we have achieved that, great! However, if that's not the case, do let us know, this is what we are here for!

Visit Website

Phone:

03302102100

Email:

info@domex-uk.co.uk

Location:

Unit C, Surrey Business ParkWeston RoadGreater London
Epsom
KT17 1JG

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Domex Appliance Services 5 star review on 26th August 2017

DANIEL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and honest”

Helpful Report

Posted 6 days ago

Dear Anonymous, Thank you so much for your wonderful 5-star review! We're thrilled to hear that Cosmin was able to assist you effectively with your washer dryer. Providing excellent service is our top priority, and it's great to know we met your expectations. Should you need any further assistance in the future, please don't hesitate to reach out. Best regards, Domex Customer Care Team

Posted 4 days ago

“Very efficient booking & notifications, very experienced engineers - all polite, respectful & punctual. Clear pricing”

Helpful Report

Posted 1 week ago

Dear JaeRae, Thank you so much for your wonderful 5-star review! We're delighted to hear that Kashyap provided you with a very efficient service and that you appreciated our clear pricing, punctuality, and the professionalism of our engineers. Warm regards, Domex Customer Care Team

Posted 6 days ago

“Fantastic service, clear and open communication and very efficient service.”

Helpful Report

Posted 1 week ago

Dear Alexia, Thank you so much for your wonderful 5-star review! We're delighted to hear that Kim provided fantastic service, with clear and open communication, and that the repair was efficient. Your satisfaction is our top priority, and we're glad we could meet your expectations. Best regards, Domex Customer Care Team

Posted 1 week ago

“Great service, they communicated with me before tge appointment and gave a phone call on the day (plus online tracking for the engineer) so it was easy to be at home fir the visit. Very helpful engineer too.”

Helpful Report

Posted 2 weeks ago

Thank you so much for your fantastic 5-star review! We're delighted to hear that our team provided great service, and that the communication and online tracking made it easy for you to be home for the visit. We'll be sure to pass along your kind words to our engineer – they’ll be pleased to hear you found them helpful. Best regards, Domex Customer Care Team

Posted 2 weeks ago

“Domestic are a very good company to work with, engineers polite and get the job done without any fuss. Glad I had them to do my repairs”

Helpful Report

Posted 2 weeks ago

Thank you so much for your wonderful 5-star review! We're delighted to hear that Kosta provided polite, efficient service and that you’re pleased with the repair work on your fridge freezer. Our team at Domex Customer Care is committed to delivering hassle-free and professional service, and your kind words truly mean a lot to us. Best regards, Domex Customer Care Team

Posted 2 weeks ago

“Perfect experience. Rado was polite, found the issue with my tumble dryer quickly, fixed it, and kept my house tidy and clean throughout the whole process. I've used so many other trades in the past and they always destroy my house or damage something. But not Domex, they are top quality and I cannot recommend highly enough. So happy with this experience.”

Helpful Report

Posted 4 weeks ago

Thank you so much for your fantastic 5-star review! We’re delighted to hear that Rado provided you with a perfect experience. It's wonderful to know he was polite, efficient, and kept your home tidy throughout the process. We pride ourselves on delivering top-quality service, and your kind words truly mean a lot to us. We appreciate your trust and high recommendation. Warm regards, Domex Customer Care Team

Posted 3 weeks ago

“Job ref25/9/953 First class, knowledgable, friendly,efficient Very happy!”

Helpful Report

Posted 4 weeks ago

Dear Graham, Thank you so much for your wonderful 5-star review! We're thrilled to hear that Andrei provided you with a first-class, knowledgeable, friendly, and efficient service during your freezer visit. Your satisfaction is our top priority, and it's fantastic to know you're very happy with our team. Best regards, Domex Customer Care Team

Posted 4 weeks ago

“Speedy service by experts. They were attentive, patient and resolved the issue in no time.”

Helpful Report

Posted 1 month ago

Dear Joaquim, Thank you for your fantastic 5-star review! We're delighted to hear that Nick provided you with speedy, attentive, and expert service for your washing machine. Your satisfaction is our top priority, and we're glad we could resolve your issue quickly. Best regards, Domex Customer Care Team

Posted 1 month ago

“They responded very quickly and were very accurate with the time. The engineer sorted the issue very quick. Very professional. I recommend Domex”

Helpful Report

Posted 1 month ago

Dear Nicky, Thank you so much for your wonderful 5-star review! We're delighted to hear that Florin was able to assist you promptly and professionally, and that your dryer issue was resolved quickly. Your recommendation means a lot to us. Best regards, Domex Customer Care Team

Posted 1 month ago

“Konstantin (Kosta) was efficient and personable. The replacement hinges were delayed due to our oven being 14 years old but we were kept informed and fitted in as soon as the parts were in stock. My cakes didn’t sink this afternoon. Great service. I highly recommend them.”

Helpful Report

Posted 1 month ago

Hi Kim, Thank you so much for your wonderful review! We're delighted to hear that Konstantin (Kosta) provided efficient and personable service, and that your oven is now back in top shape, especially with your cakes turning out perfect! We appreciate your understanding regarding the delay with the hinges and are glad we could. Your high recommendation means a lot to us. Thanks again for choosing us, and enjoy baking your cakes! Best regards Domex Customer Care Team

Posted 1 month ago

“Domex was excellent and Cosmin was very helpful in fixing my washing machine. Great service and reasonably priced too. Highly recommend.”

Helpful Report

Posted 1 month ago

Dear Andrea, Thank you so much for your wonderful 5-star review! We're thrilled to hear that Domex provided excellent service and that Cosmin was helpful in fixing your washing machine. We pride ourselves on delivering great service at a reasonable price, and your recommendation means a lot to us. Best regards, Domex Customer Care Team

Posted 1 month ago

“We had issues with our old dishwasher in January 2025. Ultimately the machine couldn't be fixed without replacing substantial parts. However Domex's engineer, Kim, did a great job sorting out what the problem was. Kim was very organised, polite, tidy and professional (he visited twice) and he's a credit to the company. Domex are a very trustworthy business and we have booked them on several occasions. You pay for a good service and we have no problem recommending them.”

Helpful Report

Posted 2 months ago

Thank you so much for taking the time to leave us such a wonderful 5-star review! We’re thrilled to hear about your positive experience with our engineer, Kim. It’s great to know that he was able to assist you with your dishwasher and that you found him to be organised, polite, and professional during his visits. At Domex, we strive to provide reliable and trustworthy service, and your kind words reinforce our commitment to excellence. We truly appreciate your continued support and recommendations. Thank you once again! Best regards, Domex Customer Care Team

Posted 2 months ago

“Kashyap was efficient, very helpful, courteous and gave me lots of useful information I was very pleased with the service”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic 5-star review! We’re thrilled to hear about your positive experience with our engineer, Hanan, during the visit It’s always our goal to provide top-notch service, and we’re glad that Hanan was able to meet your expectations. Best regards, Domex Customer Care Team

Posted 2 months ago

“Quick assistance and fast resolution, clear communication and expectations set. Friendly service and professional. Price a bit salty however is well paid because the engineer definitely knows what he is doing and has all the knowledge and tools to come with the best results for something it’s no easy fix for someone that is clueless to this type of issues.”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic 5-star review! We're thrilled to hear that Kim was able to assist you quickly and effectively with your washing machine issue. Clear communication and professionalism are top priorities for us, and it’s wonderful to know that Kim met your expectations. We understand that pricing can be a concern, but we truly believe that the expertise and tools our engineers bring to the table make a significant difference, especially for complex repairs. Your satisfaction is our ultimate goal, and we’re glad to hear that you felt it was worth it. Best regards, Domex Customer Care Team

Posted 2 months ago

“The engineer rang 20 minutes on both occasions, before he came. He replaced the door on my washing machine, and he was very polite.”

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that our engineer's communication and professionalism made your experience a positive one. It's great to know that he was able to replace the door on your washing machine efficiently and courteously. Your satisfaction means the world to us, and we appreciate you taking the time to share your feedback. Best regards, Domex Customer Care Team

Posted 2 months ago

“Great customer service. Knowledgable technicians.”

Helpful Report

Posted 3 months ago

Thank you so much for taking the time to leave Domex a 5-star review. Your feedback means a lot to us! We are delighted to hear how pleased you are with the recent repair completed by Daniel, your engineer. It’s fantastic to know that you received great customer service from our team and that Daniel's expertise made a positive impact on your experience. Best regards, The Domex Customer Care Team

Posted 3 months ago

“knowledgeable,polite and positive manner with good and reliable customer services”

Helpful Report

Posted 3 months ago

Dear Mohamed, Thank you so much for taking the time to leave Domex a 5-star review! We are thrilled to hear that you’re satisfied with the recent repair service. It’s wonderful to know that our technician's knowledge, politeness, and manner met your expectations. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service. Thank you once again! Best regards, Domex Customer Care Team

Posted 3 months ago

“A job well done thank you 😊”

Helpful Report

Posted 3 months ago

Thank you for taking the time to leave Domex a 5-star review! We truly appreciate your feedback and are thrilled to hear that you are satisfied with the recent repair completed by Luke B. It's fantastic to know that he provided you with excellent service. Best regards, Domex Customer Care Tea

Posted 3 months ago

“Justin was great. I wish they carried basic spares so simple/common issues could be resolved on the first visit.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your review of Domex. We are glad to hear your thoughts about Justin's visit. While we strive to keep the most commonly used parts stocked in our vans, we understand that with the variety of brands and model variations we work with, it’s not always possible to have every part on hand. Your feedback is invaluable to us, and we appreciate your understanding. Thank you once again for your time. Best regards, Domex Customer Care Team

Posted 3 months ago

“From booking til resolution absolutely spot on service. The engineer was overqualified and therefore very well-spoken and knowledgeable in his fault-finding and parts replacement. Overall a fantastic 11/10 service from Domex.”

Helpful Report

Posted 4 months ago

Dear Alex, Thank you so much for taking the time to leave Domex a 5-star review! We truly appreciate your feedback and are thrilled to hear that you’re satisfied with the recent repair completed by Vadym. It’s wonderful to know that our service met your expectations from start to finish, and we’re delighted that you were pleased with your visit. Thank you once again! Best regards, Domex Customer Care Team

Posted 3 months ago

Domex Appliance Services is rated 4.8 based on 1,496 reviews