DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,776 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,776 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

Write Your review

Tell us how DCTUK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very good tile and a pleasure to lay them”

Helpful Report

Posted 5 years ago

Thanks for the nice review Eugene!

Posted 5 years ago

“Very good people to deal with. Very helpful, samples and then product arrived promptly . It is easy to lay even on stairs. Very pleased with the result.”

Helpful Report

Posted 5 years ago

Thank you for the lovely review Penny! We appreciate it🙌

Posted 5 years ago

“Great customer service and excellent price”

Helpful Report

Posted 5 years ago

Thank you for the lovely review Louise🙌

Posted 5 years ago

“Nour has been a great help!”

Helpful Report

Posted 5 years ago

Thank you for this lovely review, we'll pass the message on to Nour!

Posted 5 years ago

“ordered carpet tiles for my kitchen they arrived next day and are laid and looking great”

Helpful Report

Posted 5 years ago

“Just finished fitting tiles,much easier than I thought.delivered on time.great product at a great price. Video is a great help,would definitely use again.brilliant,keep up the great work.”

Helpful Report

Posted 5 years ago

Thanks for this boss review Stephen! We're glad the video helped bet they look great🎉

Posted 5 years ago

“Hi I originally was involved with setting up the account for Flexspace, I am now working independently and returning as a user of your products. I can say the service from Heather and to delivery was as usual second to none. Thank you Bob Lake”

Helpful Report

Posted 5 years ago

Thank you Bob for this brilliant review!

Posted 5 years ago

“Prompt service and good value.”

Helpful Report

Posted 5 years ago

Thank you!⭐

Posted 5 years ago

“I wanted carpet tiles for our new office and fell hook line and sinker for your website and its humourous approach to each topic. That was before I'd spoken to your support team who were absolutely excellent. I was offered advice and the tiles arrived within a few days, so I'm extremely happy with the service and wish you all the best for future business.”

Helpful Report

Posted 5 years ago

Thank you for this great review Bev, we appreciate it! Glad you loved our humorous approach 🤣

Posted 5 years ago

“Return customer - very pleased with order processing and delivery spot on as usual. Will certainly use DCTUK again.”

Helpful Report

Posted 5 years ago

Thank you Malcolm for this great review!

Posted 5 years ago

“Ordered one day the next 25% off the complete site - I emailed to complain but may aswell not have bothered. Good till they get your money but after that you don't hear anything”

Helpful Report

Posted 5 years ago

Hi William, i'm really sorry that you missed out on the Black Friday offers, however on your particular product you ordered there was another promotion on so you received 34% off the original price and a 5% discount code, please don't be too disheartened! Kind regards, Naomi

Posted 5 years ago

“First class service”

Helpful Report

Posted 5 years ago

“Great product, fast delivery, good seller communication.”

DCTUK 5 star review on 4th December 2020

Helpful Report

Posted 5 years ago

Wow these look great Jerry! Thanks for sending us the photo and leaving a review!

Posted 5 years ago

“This is a friendly and helpful company with a good work ethic , they are very competitive and no problem to small or large seems to be a problem. I have used this company for 3years now for all my flooring needs without an issue.”

Helpful Report

Posted 5 years ago

Thanks for writing this review and for being a returning customer Brian, we appreciate it a lot! 🙌

Posted 5 years ago

“Very prompt delivery and a good value product”

Helpful Report

Posted 5 years ago

Thanks for the great review!

Posted 5 years ago

“A very efficient company and a great product at a very reasonable price. The delivery was speedy and i would certainly use them again.”

Helpful Report

Posted 5 years ago

Thanks for leaving a great review Ronald!

Posted 5 years ago

“After receiving some free samples we decided which carpet tiles we wanted. Placed an order and tey arrived a few days later. All good and will use again.”

Helpful Report

Posted 5 years ago

Thanks for leaving a great review John!🙌

Posted 5 years ago

“Ordered carpet tiles, Cosy toes II on line . Arrived quickly and fitted by me . They are fitted on top of polished ceramic tiles in a conservatory to make the room warmer in the winter. They definitely need sticking down because the plastic base to the tiles is quite polished . The tiles cut easily for fitting at the edges with a sharp Stanley knife . I am pleased with the final outcome. DCTUK communications and help were excellent in helping me chose the tiles before I placed the order .”

Helpful Report

Posted 5 years ago

Thank you for this great review Nigel! We appreciate it!🙌

Posted 5 years ago

“Lewis from your sales team was extremely helpful, Courteous & helpful. Our carpet tiles were ordered & delivered with out a hitch :)”

Helpful Report

Posted 5 years ago

Thank you for leaving a great review Judy, we appreciate it!

Posted 5 years ago

“Great product. I purchased some Nouveau carpet tiles and underlay tilesfor our boot room. They look and feel great underfoot and are easy to clean. Great price and great service. Naomi and Vanessa sorted me out as I'd never laid carpet tiles before. It would have been helpful to know the pattern repeated every 4 tiles.”

Helpful Report

Posted 5 years ago

Thanks for the great review Ray, we appreciate it!

Posted 5 years ago

DCTUK is rated 4.7 based on 3,776 reviews