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DCTUK Reviews

4.7 Rating 3,653 Reviews
94 %
of reviewers recommend DCTUK
4.7
Based on 3,653 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read DCTUK Reviews

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

Write Your review

DCTUK 5 star review on 12th May 2025
Paul From Sunny Scotland
DCTUK 5 star review on 12th May 2025
Paul From Sunny Scotland
DCTUK 5 star review on 12th May 2025
Paul From Sunny Scotland
DCTUK 5 star review on 22nd April 2025
Hilary Harwood
DCTUK 5 star review on 21st October 2024
Perfect Shutters
DCTUK 4 star review on 16th October 2024
Alison
DCTUK 5 star review on 25th September 2024
Alex
258
Anonymous
Anonymous  // 01/01/2019
From the minute I asked about the possibility of a carpet tile sample D.C.T. UK have assisted in making sure we were assisted all the way, with 10% off our order & free delivery. The tiles were delivered in the hour time-frame, so would always use dctuk with their easy going, friendly, knowledgeable 1st class team.
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Posted 2 days ago
Very good service and delivery. Good value for money with discount and free delivery.
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Posted 2 days ago
Five star service without a doubt. Easy ordering system. Excellent customer service both at point of sale and after care. Cheapest prices too ... Great service - happy to recommend.
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Posted 3 days ago
Placed the order - fab, friendly and very helpful sales lady. Received order confirmation, plus information of expected delivery. Delivered when expected. A follow up email to check delivery had been received and everything was ok. Great service from start to finish.
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Posted 4 days ago
Great advise and good service. Dedicated staff
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Posted 1 week ago
Service good, not the cheapest but I did get an extra 4 sample tiles, since I needed 52 tiles. Chris Lewis was very helpful and checked that the delivery was satisfactory However I would have liked to have the option to deliver the parcel to my neighbor instead of having to wait in all day
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Posted 1 week ago
We are very pleased to see you are happy with the customer service! If you were to place an order with us in the future, DPD have an option to 'leave with neighbour'. You can select this through DPD. We hope you love your new flooring. Thank you again for your order!
Posted 5 days ago
Great team to work with on a project. Had a challenging deadline and they delivered.
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Posted 1 week ago
Fabulous service and delivery. Ordered incorrectly and they helped me ! Thanks Ross and Christopher
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Posted 1 week ago
Excellent service from DCTUK, quick delivery despite Heuga carpet tiles not being the most popular flooring. Kept updated on status of order and goods as described on website, couldn't fault them. MG
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Posted 1 week ago
Outstanding service! Ms Jesse Kaur took the time to understand my needs, she has gone up and beyond to provide the perfect solution, from start to finish she was friendly, efficient and trustworthy. Her commitment to customer satisfaction, following up at pace to my every need, has really stood out. It was a pleasure to do business with her. Highly recommended.
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Posted 1 week ago
Excellent service all round. Highly recommended
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Posted 1 week ago
Really good carpet squares look very hard wearing and nice on the feet. The customer service is really great as well. Thank you
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Posted 2 weeks ago
Great service from DCTUK, delivered as promised and a nice email touching base to to see if the order was all good with the delivery.
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Posted 2 weeks ago
Amazing customer service with speedy response times and quick delivery. Thank you!
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Posted 2 weeks ago
Great customer service. Help when ordering was first class. Delivery on time with updates from leaving the Warehouse to being delivered. Brilliant after sales service too! Email from Chris Lewis making sure that the delivery had arrived and whether I was satisfied with the goods. Truly great company to deal with. Thank you
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Posted 2 weeks ago
Communication with DCTUK was quick and although I was expecting delivery by the Thursday they tried to rectify the issue and the delivery came by Friday morning so within the 5 days as per their average delivery time, so I will be using them again for future orders. Many thanks
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Posted 3 weeks ago
Good value and quick delivery, great product, highly recommend
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Posted 3 weeks ago
Brilliant service all round !- from start to finish …I live in a very remote area and this company’s communication was excellent compared to other places I’ve bought from -quick friendly advice -not to mention a great price too
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Posted 1 month ago
Swift delivery and great communication.
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Posted 1 month ago
Quick delivery and great service and communication. Thank you
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Posted 1 month ago
DCTUK is rated 4.7 based on 3,653 reviews
Frequently Asked Questions
How Does DCTUK Deliver?
They normally delivery by Courier.
Ho long does delivery take from order?
It normally takes 3-5 days but can be as quick as the next day.