DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,776 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,776 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DCTUK Are a company to be reckoned with. First class product, and price to match. “you get what you pay for”. Ordered tiles and adhesive via phone in the end as I had a couple of queries to discuss. They sorted me out extremely quickly and efficiently. I placed my order having faith that I would get what I wanted. There was a days delay in meeting the target date by the courier but Dctuk advised me as soon as they knew. Brilliant as I could let my contractor know (me) there would be a delay . Subsequently I had another day to prepare the room. I had a further issue on delivery, which turned out to be my fault ! I had inspected the tiles on arrival in a darkened entrance hall and thought they were the wrong shade. They weren’t ,as soon as I moved them into a brighter area I noticed the error of my ways. On contacting the company they were very considerate and helpful, and prepared to do what was needed to rectify any problems. The conclusion is, check your delivery in a light place where you can be sure the colour/ shade is correct. I bet it is what you ordered. You can not go wrong with this company. They CARE. Extra thanks to Heather,Vanessa and Ross the warehouse manager. For their help. They were great 🥇🥇🥇🥇🥇🥇🥇👍”

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Posted 5 years ago

Patrick, thank you so much for this AMAZING review!! We appreciate it so much⭐😊

Posted 5 years ago

“Excellent service. Helped me pick the right type of tile, and also helped with colour decision. Phoned when there was a promotion on so that I could save money. Goods were delivered quickly and I was kept informed on the progress of my order. Had a slight query which was quickly and satisfactory dealt with. Certainly a very good company to deal with.”

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Posted 5 years ago

Thank you so much for this lovely review Barry, we appreciate it!!😊

Posted 5 years ago

“Fantastic service, delivered my order within 48 hours and great product too”

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Posted 5 years ago

Wow thanks for this great review Suzann!

Posted 5 years ago

“Very satisfied with presales support and order and delivery process was excellent”

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Posted 5 years ago

Thank you Bert for this 5 star review🙌🙌

Posted 5 years ago

“Your staff were excellent from start to finish and now I have a great kitchen floor thank you so much.”

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Posted 5 years ago

Thank you so much for this 5 star review John! 🙌⭐

Posted 5 years ago

“Purchased carpet tiles, received excellent service and great communication all the way. Delivered when arranged, lovely delivery guy. Tiles are down and look lovely. Would highly recommend. Thank you.”

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Posted 5 years ago

Thank you Lynne for this 5 star review! ⭐⭐⭐⭐⭐

Posted 5 years ago

“Fast delivery, very helpful staff, would use again. Thank you”

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Posted 5 years ago

Thank you for leaving this lovely review Annie, we appreciate it!

Posted 5 years ago

“Fantastic service”

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Posted 5 years ago

“Excellent communication and customer service, this is the second time we have used DCTUK as a school and we will continue to do so.”

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Posted 5 years ago

Thank you for the great review Kirstie🙌

Posted 5 years ago

“Your staff were more than helpful made ordering so easy goods were delivered within 24 hours very pleased with tiles does not get any better THANKS”

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Posted 5 years ago

Thank you for this great review Peter we appreciate it!😊

Posted 5 years ago

“Arrived quickly, friendly helpful delivery driver. Pleased with quality, they are just what I needed.”

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Posted 5 years ago

Thank you for this 5 star review Christine, we appreciate it!🙌⭐

Posted 5 years ago

“Very quickly delivered from time of order. Very pleasant phone call to tell me my order was on the way. Very helpful phone call asking if there was anything more they could do for me. Very impressed with it all”

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Posted 5 years ago

Thank you for this 5 star review Jill, we appreciate it!🙌

Posted 5 years ago

“Excellent communication and service. Second time buying from them, I highly recommend them.”

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Posted 5 years ago

Thank you Siobhan for this 5 star review!

Posted 5 years ago

“Prompt supply of samples after helpful online exchanges led to an order which was fulfilled very swiftly. The range of tiles offered is outstanding. Our purchase is on the way to significantly improving the ambience of our kitchen. And the pricing was very competitive : a highly recommended service.”

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Posted 5 years ago

Thank you for this 5 star review Alan! We appreciate it😊

Posted 5 years ago

“Very impressed with everything about your company from ordering my tile to the quick delivery ,will use you again in the future .I would also like to say how good the young lady Vanessa was with dealing with my enquiry many thanks.”

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Posted 5 years ago

Thank you so much for this lovely review Paul!🙌

Posted 5 years ago

“From start to finish this was an easy, hassle free experience from viewing on website, ordering samples and placing the order and quick delivery. Really like the quirky website. Would definitely recommend.”

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Posted 5 years ago

Thank you for this lovely review Andrew!

Posted 5 years ago

“This is our second order from DCTUK. Can't fault them, excellent quality, next day delivery and good prices. Would highly recommend them.”

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Posted 5 years ago

Thank you for this lovely review Diane! We appreciate it😊

Posted 5 years ago

“Great service from DCTUK. Good communication, fast delivery and competitive prices. I will certainly buy from this company again. Thanks”

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Posted 5 years ago

Thank you for this lovely review Robert, we appreciate it🙌

Posted 5 years ago

“A fast and efficient service. Good communication. Would definitely buy from DCTUk again..”

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Posted 5 years ago

Thank you Alan for this lovely review! We appreciate it😊

Posted 5 years ago

“Carpet tiles arrived on time apart from a couple of minor niggles excellent service”

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Posted 5 years ago

Thanks for the nice review Mike!

Posted 5 years ago

DCTUK is rated 4.7 based on 3,776 reviews