DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,932 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,932 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 5 years ago

“arrived really quickly but not sure I have the ability to fit it myself as straight edges are not that straight!! May not lay it after all but lovely quality and colour”

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Posted 5 years ago

“Service was fine, quality of product not so great.”

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Posted 5 years ago

“Excellent service from DCTUK. After my initial order was 'stuck' in Belgium they allowed me to change my tiles to a product available in the UK and I got next day delivery without problem. Very very pleased with the service and more importantly the Tiles.”

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Posted 5 years ago

“Quality product and excellent on delivery. Great service from family run business.”

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Posted 5 years ago

“Goods delivered to wrong address - courier mistake - Spoked to Ross and he arranged for the goods to be sent out again- delivered within 48hrs - great service.”

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Posted 5 years ago

“Very prompt service”

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Posted 5 years ago

“Great website, live chat is really helpful. Ordered the free samples, which arrived quickly. Finally chose the carpet tiles and delivery as very quick and I was kept informed.”

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Posted 5 years ago

“Customer service very good. Lewis Teare been very helpful thank you”

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Posted 5 years ago

“Amazing company to deal with , nothing too much trouble. Vanessa was very helpful and sent my samples out to me. The thickness of our carpet tiles was really really amazing for our bedroom. Next day delivery was great. Will definitely recommend you and will certainly but from you again. 😀😀😀”

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Posted 5 years ago

“I am very pleased with my purchase, Delivery was prompt”

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Posted 5 years ago

Great to hear and thanks for the review!👍

Posted 5 years ago

“Very pleased with the tiles. Communication good and delivery fast. I would recommend.”

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Posted 5 years ago

Thanks for leaving us a 5 star review Lucy, we appreciate it!

Posted 5 years ago

“Put back project we were looking to complete, as items did not arrive when they stated they would, and it took weeks for them to turn up.”

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Posted 5 years ago

“Products arrived really quickly, very pleased with products and service received.”

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Posted 5 years ago

Thanks for leaving us a 5 star review!

Posted 5 years ago

We appreciate the 5 star review April⭐🙌

Posted 5 years ago

“we had samples sent and this was great to be able to pick what we wanted. It was easy to order and the delivery was quick. Now we are enjoying our carpet tiles. A around good service.”

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Posted 5 years ago

Thanks Colin for a great review, we're glad you like your carpet tiles :)

Posted 5 years ago

“Great to get four free samples of tiles for colour matching. Order to delivery was prompt, considering a slight delay as tiles coming from Belgium during Covid lockdown but we received an email with explanation then delivery came eventually on the date they stated. Pleased with our purchase of Nouveau tiles, a good match to the environment they will join. Helpful being able to purchase accessories at the same time. Yet to cut & lay. Overall a good experience, would recommend & purchase again as required.”

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Posted 5 years ago

Thank you for this nice review, we apologise again about the slight delay but glad you like your purchase!

Posted 5 years ago

“Quality carpet, quick delivery, competitive prices. What's not to like?”

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Posted 5 years ago

Thanks for this great review Malcolm! 🙌

Posted 5 years ago

“Excellent service, very helpful and items as described. Very happy to recommend them.”

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Posted 5 years ago

Great to here Peter, thanks for the nice review🙌

Posted 5 years ago

“Customer service was second to none. Samples arrived less than 24 hours after ordering! Carpet tiles arrived in less than 3 days. These are the thickest and best quality carpet tiles out there - AMAZING! Could not recommend enough! Thank you”

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Posted 5 years ago

They look perfect Helen! Thanks for sending the video in ⭐

Posted 5 years ago

“Great range of flooring to suit every need - brilliant customer service - ordering was so quick and easy and delivery was quick and efficient - highly recommended”

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Posted 5 years ago

Thanks for the great review Julie we appreciate it!

Posted 5 years ago

DCTUK is rated 4.8 based on 3,932 reviews