DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,636 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,636 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had problems with your delivery person wouldn’t leave it with my neighbour so had to wait longer for him to bring it”

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Posted 3 days ago

“Brilliant service all round !- from start to finish …I live in a very remote area and this company’s communication was excellent compared to other places I’ve bought from -quick friendly advice -not to mention a great price too”

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Posted 3 days ago

“Swift delivery and great communication.”

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Posted 1 week ago

“Quick delivery and great service and communication. Thank you”

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Posted 1 week ago

“Very fast delivery, the website tool was very easy to work out how many tiles I needed. Great customer service.”

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Posted 1 week ago

“Very good service Many Thanks”

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Posted 2 weeks ago

“From start to finish the service was outstanding. From the quality of the ordered goods, through to customer service and quick delivery, was all exceptional. Would use again and highly recommend”

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Posted 2 weeks ago

“Amazing customer service and speedy delivery - Ria Browne, Ross Smith and Christopher Lewis are the dream team. Very efficient and you can tell they really care about the service and their customers. Not a bad word to say!”

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Posted 2 weeks ago

“Friendly and swift to respond.”

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Posted 2 weeks ago

“Helpful company - Sends free sampled swiftly and supplies quality products”

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Posted 2 weeks ago

“Samples arrived quick and not just little 6" bits of tile. Leon Cowell was quick to call me when I left tiles in my basket late the night before and promptly took my order. They arrived quickly and on the day specified. Happy to recommend DCTUK. Mary (the cat) approves too.”

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Posted 3 weeks ago

“..........”

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Posted 3 weeks ago

“Thanks to Chris i had the ultimate service experience! 10 STARS!”

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Posted 3 weeks ago

“Ordered samples and then went to order 40 tiles. Best price, much cheaper than others. I rang to ask about delivery and someone rang me back within mins to update me . All staff i spoke to were great. Tiles delivered within time slot allowed, with friendly driver. Would certainly order from them again. Excellent all round!”

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Posted 3 weeks ago

“Repeat customer - great selection, information, price points & customer service. Samples and tiles arrived well packaged and fast. Thanks!”

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Posted 3 weeks ago

“Good seller who matched the best price I found for a small quantity of Flotex floor tiles. Arrived on schedule and were laid same day. Great service!”

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Posted 3 weeks ago

“Chris Lewis and Ria Browne have done an excellent job in helping me with my order, a credit to the company!”

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Posted 3 weeks ago

“I can’t rate the friendly and helpful customer service I received high enough. I have ordered carpet tiles from DCTUK several times before and when I considered a new carpeting project, the sales adviser couldn’t have been more helpful and unbelievably patient. Nothing was too much trouble for him and he made the whole experience so easy, fun and personal. I was able to use discount codes and the delivery was so quick and very professional. I was even sent an email to check if my order had been satisfactorily delivered. I wouldn’t hesitate to recommend this company.”

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Posted 3 weeks ago

“Excellent service. Sample arrived quickly and order received within the week from ordering. Brilliant communications throughout. Flooring is super and easy to lay.”

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Posted 3 weeks ago

Thanks so much for your review Paul, and for the fab photos! Looks amazing!

Posted 3 weeks ago

“Another excellent purchase and service from DCTUK. Prompt delivery and an excellent price. Thank you to all who made it run like clockwork. Next day delivery to a remote location, fantastic! Kielder Campsite.”

Helpful Report

Posted 1 month ago

DCTUK is rated 4.7 based on 3,636 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.