DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,922 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

Write Your review

Tell us how DCTUK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exceptional Service very responsive. Have had many orders from them for multiple jobs and the service and prices have always been Great.”

Helpful Report

Posted 1 day ago

“I haven't never Purchased from this Company? I would check that someone hasn't fraudulently Purchased items in my name and given my details...if this is the case please would you contact me directly wshaw69@gmail.com”

Helpful Report

Posted 1 day ago

“The box arrived empty, but it was quickly dealth with. I am happy customer”

Helpful Report

Posted 2 days ago

“Excellent communication with prompt response and very competitive pricing. Helpful and informative”

Helpful Report

Posted 2 days ago

“Very fast and helpful service. I placed the order for collection, so no comments regarding delivery.”

Helpful Report

Posted 4 days ago

“So far so good, I’ve only ordered some free samples of carpet tiles so I can decide which to buy. Nice that samples are available free of charge, which wasn’t available in my local DIY store which starts with B and ends with Q. And they had next to no stock of the colours I was looking for. So well done DCTUK. I’ve not received the samples yet so too early to answer your order questions. I ordered the samples today 20/8/26”

Helpful Report

Posted 5 days ago

“I was impressed with the prompt arrival of carpet samples.”

Helpful Report

Posted 5 days ago

“When you are not sure what will match, you can only really make a choice when you see the options in situ. That is why I like the dctuk free sample service - it really helps make a difference. Thanks!”

Helpful Report

Posted 1 week ago

“Excellent website, well laid out, easy to use.”

Helpful Report

Posted 1 week ago

“The team were great, sorting out some delivery issues (not their fault!). Love the funny comments on the website which made the shopping experience really fun. Great product as expected (this is my third purchase), now I just have to get the tiles fitted. Thanks for great service.”

Helpful Report

Posted 1 week ago

“Excellent website, great choice of materials Can’t fault the service”

Helpful Report

Posted 1 week ago

“Easy to use website to order on line. Order delivered within delivery “window.” It would have been better to have a smaller delivery window rather than the two day one advised. Most couriers can now advise a delivery within a two hour window.”

Helpful Report

Posted 2 weeks ago

“Absolutely fantastic service. Because of the lovely young man I spoke to I cancelled an order elsewhere and went with them. My partners business is looking to use you long term x”

Helpful Report

Posted 2 weeks ago

“I have just ordered 6 free samples of kitchen flooring - the order process was VERY easy! I look forward to receiving the samples.”

Helpful Report

Posted 2 weeks ago

“First class easy to use website.”

Helpful Report

Posted 2 weeks ago

“After I had my order for carpet tiles accepted, I received an email to say that they were not available for 5 weeks which was too late. Ross is however trying to find similar tiles and is sending the sanples out asap to rectify the situation.”

Helpful Report

Posted 2 weeks ago

“Easy to use website with great ranges of products”

Helpful Report

Posted 2 weeks ago

“Very efficient web site Made ordering samples very easy. Good range of colour's, and clear pictures pop up to give a clearer image One of the easiest sites l have used.”

Helpful Report

Posted 2 weeks ago

“The young lady who answered the telephone was nothing short of excellent, talking me through finding the carpet tiles that were nearest sage green. Excellent telephone service.”

Helpful Report

Posted 2 weeks ago

“I would like to say a big thank you to Chloe for all of her help throughout the still on going process. She has been incredibly patient whilst we are still working with our client to establish exactly which carpet tiles they want. Samples provided free of charge whenever requested, information and knowledge has been great. Nothing has been too much trouble, and she has always been on hand to answer questions and provide guidance. Communication and support has been spot on!”

Helpful Report

Posted 2 weeks ago

DCTUK is rated 4.8 based on 3,922 reviews