DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,687 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chloe, Craig, Ross, Chris you're all a credit to your company !! Love your work ethics !! Totally different!! It works so well. Totally Recommend this company!! Thanks Paul.”

Helpful Report

Posted 4 days ago

“Carpet tiles arrived in two seperate deliveries but on the same day.. it did say this may happen due to weight/size of delivery but everything arrived safely and I’m very happy with quality and price. Customer service is also very good with follow up emails ensuring your happy with products/delivery and service so over all easy and pleasant transaction”

Helpful Report

Posted 6 days ago

“Very friendly and professional service. Quality product and quick delivery.”

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Posted 1 week ago

“Super helpful and accommodating. I cannot praise the team enough. Delighted with my new floor. Highly recommend DCTUK-I will definitely be back in the future”

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Posted 1 week ago

“They have great customer Service, when they say they will get back to you, they do ! Counts a lot in my opinion. Very happy with the whole ordering and delivery process.”

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Posted 1 week ago

Cheers. Yes it does count a lot 100%

Posted 1 week ago

“We recently had carpet tiles fitted in our office and couldn’t be happier with the entire experience. From the initial design and quotation stage (Jesse has been brilliant!) right through to delivery and fitting, the team were professional, helpful, and efficient. The quality of the work is excellent, and the end result has really elevated the space. Everything ran smoothly, and communication throughout was spot on. Thanks again for a job really well done, we’ll happily recommend you”

Helpful Report

Posted 1 week ago

“Extremely efficient with good follow-up. Christopher Lewis dealt with my order and queries and went the extra mile.”

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Posted 1 week ago

“Fantastic customer service, rapid delivery and great prices. I will definitely be buying from DCTUK in the future”

Helpful Report

Posted 1 week ago

“Website is easy to navigate Wide selection and prices were the lowest I could find Ordering to delivery took only 3 days Highly recommend”

Helpful Report

Posted 1 week ago

“Great customer service - always willing to help, and sort any arising issues - a rare quality in these days of clichés and platitudes - also DCTUK hold an impressive range of fairly priced products therfore 5 stars all day long.”

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Posted 1 week ago

Thank you for your lovely feedback!

Posted 1 week ago

“Great super fast service”

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Posted 1 week ago

“Fantastic service quick delivery and Chris was very professional dealing with a few queries”

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Posted 2 weeks ago

Thank you for the feedback

Posted 2 weeks ago

“Thankyou to Keith and Ross. I really appreciate your help and support with my new residential flooring. I will add a photo once completed.”

Helpful Report

Posted 2 weeks ago

Cheers Tracy it is appreciated, we hope you are happy with the finished flooring!

Posted 2 weeks ago

“Good prices, great selection and very good delivery. What's not to like?”

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Posted 2 weeks ago

“Dear Sir or Madam, we are very grateful for the quick and uncomplicated processing. The floor samples are of great use for the material collage. The project is being managed by Goldbeck Bielefeld, and your flooring will also be used there. Completion scheduled for July 2026. Best Regards Adriana Olujic Nienhaus Bürocenter”

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Posted 3 weeks ago

Thank you Adriana, we look forward to working with you!

Posted 3 weeks ago

“Delivered on time quickly and no hassle”

Helpful Report

Posted 3 weeks ago

Cheers Darren that is what we like to hear!

Posted 3 weeks ago

“Very good price and product they were very efficient.”

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Posted 3 weeks ago

“Fantastic product and good service will come back”

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Posted 3 weeks ago

Thank you for your feedback it is appreciated

Posted 3 weeks ago

“Chris Lewis showed exceptional customer service. Very efficient and polite.”

Helpful Report

Posted 3 weeks ago

This is appreciated and has made Chris' day!

Posted 3 weeks ago

“'Going the extra mile' seems to be the way DCTUK operates across their whole business. Their staff are genuinely friendly, knowledgeable and totally trustworthy. We had a few false starts with our order due to stocking issues, but got there in the end with tireless support and dedication from Chloe. Highly recommended. Andrew”

Helpful Report

Posted 3 weeks ago

Thank you Andrew for taking the time to leave this review, the team are buzzing!

Posted 3 weeks ago

DCTUK is rated 4.7 based on 3,687 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.