DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,764 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,764 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service , my second order from them , Chris has been very helpful with both orders.”

Helpful Report

Posted 1 week ago

“Great communication before the sale, good price and quick delivery”

Helpful Report

Posted 1 week ago

“I ordered carpet tiles but because I didn’t order the minimum number my order was not fulfilled. I was given an alternative choice of tile and accepted that suggestion. This tile was much cheaper than the original tile and I was told a credit would be issued. Two weeks later the credit has not been issued. To get my credit I have now referred this matter as a dispute to my credit card company. I will never buy from this company again, after sales service is appalling. Added 11/11/25 part credit finally received, so I have adjusted my rating to 4 stars from my original 1 star.”

Helpful Report

Posted 1 week ago

“Brilliant. Very helpful with ordering. Lost box of tiles on delivery but replacement received next day. Sorted very quickly. Great quality.”

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Posted 2 weeks ago

“What an amazing company and a pleasure to shop online. Chris not only dealt with my order but saved me money too. I dealt with DCTUK two years ago and the very high level of service is still the same. No fuss and no hassle - what a breath of fresh air. Thank you”

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Posted 2 weeks ago

“Great customer service from Chris in the sales team. Great purchasing experience.”

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Posted 2 weeks ago

“Brilliant company , very well organised , have done and will be doing some big projects for us . Big thanks to Danny Lyon , been there every step of the way. thanks to all at DCT very pleased.”

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Posted 2 weeks ago

Thanks for the great review David, Danny is looking forward to continuing working with you!

Posted 2 weeks ago

“Great service and delivery.”

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Posted 2 weeks ago

“The vinyl I ordered arrived on time with no damage etc. very please with the price and the quality, will definitely use them again”

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Posted 2 weeks ago

Thanks Anthony

Posted 2 weeks ago

“Really happy with DCTUK service, quick delivery and great price for the flooring I needed.”

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Posted 2 weeks ago

“I can recommend DCTUK without reservation. From requesting samples to delivery on time, everything was spot on. We’ve yet to lay the tiles but having had Heuga tiles before, we are 100% confident they’ll be perfect. Thank you.”

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Posted 3 weeks ago

“Excellent turnaround from order to delivery as always..”

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Posted 3 weeks ago

“Great service and excellent delivery. Good communication ensured everything ran smoothly.”

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Posted 3 weeks ago

“I love my cosy toes carpet tiles in elephant! They were easy to lay and I don’t think it is obvious that they are tiles. It made my life easy as I was struggling to co-ordinate moving, furniture and getting a carpet fitted so the fact I could lay them myself in sections was great! Thanks Chris”

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Posted 3 weeks ago

“Thank you for the excellent, reliable and efficient service you have provided. From the very beginning to the very end, the process was smooth and easy. We're overall very satisfied.”

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Posted 3 weeks ago

“Ordered 2 samples, which were delivered on 15th Oct. after speaking to your rep. Chris Lewis on 9th Oct. Subsequently ordered tiles, which were delivered on 23rd as scheduled. I'm busy fitting tiles now and am really pleased with them. Excellent service and kept informed throughout the process. Special thanks to Chris for his advice and help.”

Helpful Report

Posted 3 weeks ago

“Good service from requesting a carpet sample through to fulfilling the order. Carpet tiles arrived well packaged and when promised”

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Posted 1 month ago

“Turned up in good time Chris was very helpful”

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Posted 1 month ago

“Really pleased with our cosy toes carpet tiles. They look and feel great. DCTUK answered my question quickly, the samples came promptly, and when we ordered the tiles they arrived the next day. Great tiles, great service.”

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Posted 1 month ago

“Excellent service , delivered on day I requested,the team were very helpful.”

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Posted 1 month ago

Thanks Peter we hope you enjoy the cosy toes tiles!

Posted 1 month ago

DCTUK is rated 4.7 based on 3,764 reviews