DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,810 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,810 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An exceptional Customer Service and quality product. Highly recommended.”

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Posted 3 days ago

“For customer service like the old days...look no further, fast deliveries of free samples and my order. The staff Chris, Ross, Ella and the team kept me informed every step of the way including after delivery. Thank you.”

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Posted 5 days ago

“Ordered some carpet tiles for my little home office. The order was sent out within a couple of days. Now fitted, the tiles are great, so I'm very happy with them. I can only say that the service I received was 5 star. I did find the instructions for use on the spray glue was very funny, it did make crack a smile. Thanks again.”

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Posted 6 days ago

“Supply only. Brilliant service, have used many times now and never been any issues. Great work.”

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Posted 1 week ago

“Very easy to order and delivery on time.”

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Posted 1 week ago

“Very quick delivery and great customer service.”

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Posted 1 week ago

“Great Service 100% from this company from Chloe, Ross. Thank you again”

DCTUK 5 star review on 9th February 2026

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Posted 1 week ago

Thanks so much for sharing the photos, it looks fab!

Posted 1 week ago

“Thank you for your help especially from Chris Lewis. Web site was easy to use. Check out was easy. We are really happy with this order and our lounge looks great. It was good to get some samples which made choosing which type of tile and colour easy.”

DCTUK 5 star review on 8th February 2026

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Posted 2 weeks ago

“Fantastic service from Chris Lewis. Great knowledge of product. Once supplier delivered to wrong address (yours) Chris was straight on the case and sent nextday by DPD.”

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Posted 2 weeks ago

“Everything was easy from choosing to payment, will definitely recommend.”

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Posted 2 weeks ago

“Everything in stock and better delivery time than expected. Without spending hours searching, I could find the same/similar product any cheaper elsewhere. I'll come straight to DCTUK in the future.”

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Posted 2 weeks ago

“Great tiles, fast delivery and a good price.”

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Posted 2 weeks ago

“Easy to order and quick delivery.”

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Posted 2 weeks ago

“Quick delivery, courteous team, and contacted us with delivery estimates and updates, and also to offer a fitting option and to check that the delivery was successful.”

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Posted 2 weeks ago

“Excellent customer service from the team at DCTUK. They kept me well informed throughout the delivery process and followed up afterwards to make sure everything was okay with my order. I purchased the Gerflor Uni Walton – Olive 0090, which is excellent quality and exceptionally easy to work with. I’m using it in a slightly unconventional way for a small project on my spiral staircase treads, and I’m really pleased with the results so far — even if there’s still a long way to go before it’s finished.”

DCTUK 5 star review on 31st January 2026

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Posted 3 weeks ago

Hi David - thanks for your kind review and the images look great! What an innovative way to use the Gerflor linoleum product, it looks fab! Appreciate you sharing the project with us!

Posted 2 weeks ago

“Quick delivery and good quality carpet. Carpet used to convert a store room into a classroom”

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Posted 3 weeks ago

“Bought for our offices, so needed a quality, hard wearing and thats what we got. Delivery was so speedy, even to the Highlands of Scotland. Customer services team are excellent to deal with. Carry on the brilliant work guys.”

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Posted 4 weeks ago

“I originally went to B&Q to look for carpet tiles, but they only have laminate and ceramic tiles on view in my branch. I wanted to feel the tiles and their range on line wasn't vast. DCTUK sent a sample promptly, I ordered immediately, the delivery came very quickly. I had laid the tiles within a few hours of them arriving. Lovely follow up from the company. Will definitely recommend them.”

DCTUK 5 star review on 23rd January 2026

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Posted 4 weeks ago

“Great price, prompt response to questions and delivered on time.”

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Posted 1 month ago

“DCT are spot on with communication, queries and delivery. Great products from a great company that understand the clients requirements. Thanks to Chris and all the team at DCT.”

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Posted 1 month ago

DCTUK is rated 4.8 based on 3,810 reviews