DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,726 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,726 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really helpful and quick. I was only after a small order and they still took care of me and gave me excellent service”

Helpful Report

Posted 3 weeks ago

“Service over and above, polite curious and prompt. Recalled an old order to confirm what I had bought and what I needed again. Provided all assistance I required and dispatched my order swiftly and accurately”

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Posted 3 weeks ago

“Delivered on time as promised. Look good but still to be fitted”

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Posted 3 weeks ago

“Tiles ordered, delivered on time, one happy customer thank you. Great servcie”

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Posted 4 weeks ago

“Straight forward, very easy transaction. Choose your tiles, place order, pay and the tiles are delivered within 48 hours with no fuss. Great communication confirming order and delivery status. Would highly recommend.”

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Posted 4 weeks ago

“Very happy with the service and quality of the carpet tiles we have ordered! Staff are very helpful and friendly. Speedy delivery with both purchases so far. We will absolutely be using DCTUK again for any future purchases!”

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Posted 4 weeks ago

Thank You we look forward to your next order!

Posted 4 weeks ago

“Very friendly and helpful man helped me through the process and I got the sample in good time . Thank you”

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Posted 1 month ago

Cheers Gerry quick and easy is what we like.

Posted 4 weeks ago

“Great service & quick delivery!”

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Posted 1 month ago

“I would like to leave some very positive feedback for Chloe. She has been super professional, extremely helpful, and so friendly in her approach. It is rare to experience such wonderful customer service these days and Chloe really stands out for the support she has provided. It has been a pleasure dealing with her.”

Helpful Report

Posted 1 month ago

Thank you for your feedback you have made Chloe's day!

Posted 4 weeks ago

“Great price, extremely fast delivery, with an account manager who kept me updated along the way. After delivery was made, they followed up again to ensure everything had gone well. Great service!”

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Posted 1 month ago

“International delivery handled perfectly. The product was top quality and matching the description.”

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Posted 1 month ago

“Absolutely a wonderful firm I’ve bought twice form them in the past 2 years,There response after your first call/email is brilliant!And delivery is very quick!Very good firm all round Thankyou DCTUK”

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Posted 1 month ago

“Great customer service and fast delivery”

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Posted 1 month ago

“I ordered carpet tiles which were unfortunately the wrong colour. The price offered for the return was very steep, luckily my son was able to post them back. I’m now awaiting my refund.”

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Posted 1 month ago

“I ordered some tiles at a great price, delivery was quick but due to an error on my part they were sent to the wrong address, Ross Smith the despatch manager sorted re-collection and got them to me a day later! Customer service at its very best!! Thanks again Ross and DCTUK!!”

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Posted 1 month ago

“Chloe was very helpful with follow up emails - will definitely use again.”

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Posted 1 month ago

“This is the second time I have purchased and Customer Service is brilliant!”

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Posted 1 month ago

Thank you Pat see you again for the hat trick of orders!

Posted 1 month ago

“Chloe and Chris were extremely helpful and knowledgeable. The service and communciation flow was excellent. I highly recommend and will not hesitate to use dctuk in the future.”

Helpful Report

Posted 1 month ago

“I made a small order which arrived as DHS tracked parcel on the day promised at specified time. Appears to be good quality glue down vinyl as ordered.”

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Posted 1 month ago

Cheers Clive

Posted 1 month ago

“Chloe, Craig, Ross, Chris you're all a credit to your company !! Love your work ethics !! Totally different!! It works so well. Totally Recommend this company!! Thanks Paul.”

Helpful Report

Posted 1 month ago

DCTUK is rated 4.7 based on 3,726 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.