DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,900 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,900 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service!”

Helpful Report

Posted 3 days ago

“Service was swift and efficient, product was very nice but not quite what I wanted so I was grateful was able to order a free sample first”

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Posted 4 days ago

“Easy ordering, appreciate the free samples, follow up email and personal call. Can't review delviery as only ordered today! Am sure all will be fine.”

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Posted 1 week ago

“Brilliant, quick service”

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Posted 1 week ago

“I placed a "free sample" order with yourselves for x4 Items on Tuesday 14th July 2026. The Balsan x1 244 Green and the x1 890 Purple. The delivery was super quick from the courier 5 Stars. The other x2 Samples the Heckmondwiike Hobnail x1 Purple & x1 Green were missing. Follow up phone call from Chris at dctuk.com, they were to be despatched seperatley. And would include some alternative colour shade choices. Good to see Customer Care counts above all else.”

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Posted 1 week ago

“Ordered a free sample, process super quick and easy”

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Posted 1 week ago

“Good service, and good quality tiles. We have used DCTUK carpet tiles in 5 awkward rooms so far, and they are proving to be a good alternative to getting carpets fitted.”

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Posted 2 weeks ago

“Great company”

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Posted 2 weeks ago

“Very helpful and knowledgeable about their products. Good product range, quick service and kept us informed throughout the purchase. Would buy again and definitely recommend.”

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Posted 3 weeks ago

“Delighted with the service provided. My contact was with Michael Jones who was most helpful at all times”

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Posted 3 weeks ago

“Very friendly whilst still being professional. Extreamly fast to respond to emails and very willing to help! I'm looking forwards to working with them more in the future.”

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Posted 3 weeks ago

“Excellent company very generous with sampled”

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Posted 3 weeks ago

“I didn't speak directly but if you can find out who spoke to our builder, Aaron, today he was really quite happy with the reaction he had from the Chao he spoke to which is why we have placed an order for samples.”

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Posted 4 weeks ago

“Ordered six sample great company to deal with thank you”

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Posted 1 month ago

“Really helpful team who helped us to find replacement carpet tiling to match existing. Thank you particulalry to Ella at Goswell St.”

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Posted 1 month ago

“So far, very impressed. Have only made the one phone call and am awaiting samples, but Kai could not have been more helpful. It was a pleasure talking to him.”

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Posted 1 month ago

“I was really excited to find DCT; our contractor used their products in our original build and we have (and will) continue to use them for replenishments as we make improvements. While our order wasn't problem-free, DCT did work with us to fix it and Ross went above and beyond to sort it with their distributor so that we were minimally impacted. I have a feeling that Ross did this during his off-hours which we greatly appreciate. DCT is a prime example of why supporting small businesses is a win for everyone. Also, call Zak if you need to make a purchase; he'll help you figure out exactly what you need and make sure you're ordering correctly. Thanks, team.”

Helpful Report

Posted 1 month ago

“Always willing to help”

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Posted 1 month ago

“Ordered some flooring samples. Not arrived yet but website was very good”

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Posted 1 month ago

“I've so far only ordered free samples. There was plenty of choice. Easy to complete process”

Helpful Report

Posted 1 month ago

DCTUK is rated 4.8 based on 3,900 reviews