DCTUK have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service and are happy with their refunds.
“
Really happy with the Customer Service Help I got and speed of sorting out problem and delivery Time. Good Quality product at affordable price, they really are Cozy Toes carpet tiles indeed . I love the colour and sheen on them which goes with my Bedroom and for me an easy solution to removing all the Furniture to lay, unlike conventional carpet.
”
- Zena Jarvis
“
Good Quality product, great price, speedy delivery and easy to use website. I have already placed my second order.
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- Anonymous
“
They keep in personal contact with ideas and up for reducing price if you find another deal.
”
- Andy AKA Budhee Bristol
“
Really happy with the Customer Service Help I got and speed of sorting out problem and delivery Time. Good Quality product at affordable price, they really are Cozy Toes carpet tiles indeed . I love the colour and sheen on them which goes with my Bedroom and for me an easy solution to removing all the Furniture to lay, unlike conventional carpet.
”
- Zena Jarvis
“
Good Quality product, great price, speedy delivery and easy to use website. I have already placed my second order.
”
- Anonymous
“
A wide range of products and quick delivery of clearly labelled samples assisted our selection. What is really good is being able to talk to someone who is on the ball, knowledgeable and in our case, set up special delivery conditions. And remained helpful when I came back and amended the order. Thank you Jesse!
”
- John M.
“
Ross had said he was going to refund the £45 for delivery and the the cost of the adhesive as I needed it that day so because of the shear lack of communication I almost ended losing that job.
”
- Lee
“
When I asked for a refund on the adhesive to mitigate my costs I was asked if I had the advice in writing.
”
- Derek
“
When I purchased my order online they emailed me and told me it would take 3-4 working days. Then 3-4 working days later they emailed me again saying they would ring me to arrange a delivery in 5 working days. So 5 working days later Still having no phone call or delivery turn up I called them , then they told me my flooring was out of stock. Very unprofessional and still haven’t received my refund yet, will not use this company again.
”
- Anonymous
“
Great Service
Great Supplier
Great Product
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- Anonymous
“
A comprehensive, helpful and courteous service all round, delivered on time.
Just what we hoped for.
”
- Chichester Festival Theatre
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I was delighted with the service provided, from my initial enquiry to the quote for the proposed work, the communication, and the follow-up when I was awarded the contracts.
”
- Oak Building & Construction Ltd.
