DCTUK have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service and are happy with their refunds.
“
All delivered and a great product at a good price.
”
- Anonymous
“
Great tiles, fast delivery and a good price.
”
- Anonymous
“
Great price, prompt response to questions and delivered on time.
”
- Mark Neilson
“
This company is very good but let down by their delivery service so order well in advance of booking a fitter.
Ross, who was dealing with dispatching my order was truly excellent. Kept me informed, replied rapidly to emails and could not have been more helpful.
And I love the carpet tiles I have bought. Perfect!
”
- ROSEMARY BOWDEN
“
Delivery with care , I like it
”
- Anonymous
“
We haven't ordered yet, but so far the team at DCTUK have been really helpful. Chloe has been great at answering email and phone enquiries, and Chris Lewis has also been helpful.
We have been sent samples as required, and after a hiccup with the first batch, delivery has been on time.
”
- Anonymous
“
I ordered carpet tiles which were unfortunately the wrong colour. The price offered for the return was very steep, luckily my son was able to post them back. Iām now awaiting my refund.
”
- Cherry L
“
Good communication and a courteous resolve on my delivered planks.
All sorted with constant updates and very happy with Flotex planks (looks like woodgrain) in Black, Forbo Nairn. Very solid quality, what I wanted. With a refund too. Quick return. Would recommend. I would purchase again from DCTUK.š
”
- Anonymous
“
Great service
Friendly honest not trying to oversell.
Good prices - was able to do an easy return and refund due to over order before products shipped. Re the product purchased
Deciede to spoil my self Heuga 725 - Elephant. super quality incredible
”
- Russell Dru (UK)
“
Very helpful and knowledgeable about their products. Good product range, quick service and kept us informed throughout the purchase. Would buy again and definitely recommend.
”
- Maria
“
Delighted with the service provided. My contact was with Michael Jones who was most helpful at all times
”
- Peter Duffy
“
This company is very good but let down by their delivery service so order well in advance of booking a fitter.
Ross, who was dealing with dispatching my order was truly excellent. Kept me informed, replied rapidly to emails and could not have been more helpful.
And I love the carpet tiles I have bought. Perfect!
”
- ROSEMARY BOWDEN
