DCTUK have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service and are happy with their refunds.
“
Needed some extra LVT flooring to match existing after some refurb works. Price competitive but delivery was subject to small order charge. However, this seemed to be universal with all suppliers.
Order confirmed promptly and communication thereafter through to delivery very good. Would use DCTUK again.
”
- Anonymous
“
Very pleased with the carpet tiles we ordered for one of our bedrooms. The quality is excellent and the price was good.
Chloe was helpful as the discount code wouldn’t work when I tried to order online but she sorted it out for me.
We were amazed to receive delivery the day after ordering too especially as we live in rural North Wales.
”
- Gina Harrowell
“
We use DCTUK for all of our flooring needs across our academy trust. Delivery is always rapid and the price is always the best I can find!
”
- Ellen H
“
Needed some extra LVT flooring to match existing after some refurb works. Price competitive but delivery was subject to small order charge. However, this seemed to be universal with all suppliers.
Order confirmed promptly and communication thereafter through to delivery very good. Would use DCTUK again.
”
- Anonymous
“
Very pleased with the carpet tiles we ordered for one of our bedrooms. The quality is excellent and the price was good.
Chloe was helpful as the discount code wouldn’t work when I tried to order online but she sorted it out for me.
We were amazed to receive delivery the day after ordering too especially as we live in rural North Wales.
”
- Gina Harrowell
“
We use DCTUK for all of our flooring needs across our academy trust. Delivery is always rapid and the price is always the best I can find!
”
- Ellen H
“
I ordered carpet tiles which were unfortunately the wrong colour. The price offered for the return was very steep, luckily my son was able to post them back. I’m now awaiting my refund.
”
- Cherry L
“
Good communication and a courteous resolve on my delivered planks.
All sorted with constant updates and very happy with Flotex planks (looks like woodgrain) in Black, Forbo Nairn. Very solid quality, what I wanted. With a refund too. Quick return. Would recommend. I would purchase again from DCTUK.👍
”
- Anonymous
“
Great service
Friendly honest not trying to oversell.
Good prices - was able to do an easy return and refund due to over order before products shipped. Re the product purchased
Deciede to spoil my self Heuga 725 - Elephant. super quality incredible
”
- Russell Dru (UK)
“
Excellent service
”
- Anonymous
“
Excellent service. Superb Customer service - very helpful throughout
”
- L&A Estates Ltd
“
Great service and excellent quality. I ordered the dark green tile, slightly more blue/grey than green, but still happy with product
”
- Anonymous
