DCTUK have a Customer Happiness Grade of A. Customers love their prices, delivery and customer service and are happy with their refunds.
“
All delivered and a great product at a good price.
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- Anonymous
“
Great tiles, fast delivery and a good price.
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- Anonymous
“
Great price, prompt response to questions and delivered on time.
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- Mark Neilson
“
We haven't ordered yet, but so far the team at DCTUK have been really helpful. Chloe has been great at answering email and phone enquiries, and Chris Lewis has also been helpful.
We have been sent samples as required, and after a hiccup with the first batch, delivery has been on time.
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- Anonymous
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Quality product, fair prices, fast dispatch and delivery
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- Dave Marsh
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My carpet tiles were not in stock but I was happy to wait until stocks arrived. The predicted delivery was fulfilled exactly as scheduled and they are now laid in my kitchen. Feel that the company can be trusted to deliver and to fulfil their promises.
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- Anonymous
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I ordered carpet tiles which were unfortunately the wrong colour. The price offered for the return was very steep, luckily my son was able to post them back. I’m now awaiting my refund.
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- Cherry L
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Good communication and a courteous resolve on my delivered planks.
All sorted with constant updates and very happy with Flotex planks (looks like woodgrain) in Black, Forbo Nairn. Very solid quality, what I wanted. With a refund too. Quick return. Would recommend. I would purchase again from DCTUK.👍
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- Anonymous
“
Great service
Friendly honest not trying to oversell.
Good prices - was able to do an easy return and refund due to over order before products shipped. Re the product purchased
Deciede to spoil my self Heuga 725 - Elephant. super quality incredible
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- Russell Dru (UK)
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Excellent website, excellent customer service.
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- Katherine O’Dare
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Fast reliabe service. Included 10% sweet discount :)
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- Mehdi Bahramchoobin
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Always great service especially from Lewis
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- Christine Fretwell
