DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,688 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,688 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

Write Your review

Tell us how DCTUK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really quick turnaround and helpful staff!”

Helpful Report

Posted 4 years ago

Thanks for the nice review we appreciate it!⭐🙌

Posted 4 years ago

“Amazing! The service from ordering, to the quickest delivery ever was incredible. Well done to all and thank you!”

Helpful Report

Posted 4 years ago

“Hi, Heather and Ross managed to sort out my delivery under these strange times that we seem to be in, excellent job all round”

Helpful Report

Posted 4 years ago

Thanks for the nice review David we appreciate it!⭐🙌

Posted 4 years ago

“We only placed a small domestic order but service was great with very short delivery time and exactly the right product”

Helpful Report

Posted 4 years ago

Thanks for the nice review we appreciate it!⭐🙌

Posted 4 years ago

“excellant service very fast and reliable can't fault them used before and will use again.”

Helpful Report

Posted 4 years ago

Thanks for the nice review Kenneth we appreciate it!⭐🙌

Posted 4 years ago

“Excellent carpet tiles. Very happy with my purchase.”

Helpful Report

Posted 4 years ago

We're glad Les, thanks for the 5 star review!

Posted 4 years ago

“Great pre sale service, advice and assistance, this followed through seamlessly through the order process and despatch/delivery. Lewis was fantastic in ensuring samples were sent at a moments notice and managing the complete process - looking forward to placing our next order - Cheers Lewis!!”

Helpful Report

Posted 4 years ago

Thanks for the nice review Sunny we appreciate it!⭐🙌

Posted 4 years ago

“Love these tiles The delivery is quick and the customer service just fabulous”

Helpful Report

Posted 4 years ago

Thanks for the nice review we appreciate it!⭐🙌

Posted 4 years ago

“Brilliant company, very efficient and speedy. Ordered on 23 Dec, delivered on 24 Dec which I wasn't expecting under the circumstances. Fantastic service and the videos are a refreshing change and a great way to thank your customers.”

Helpful Report

Posted 4 years ago

Thanks for the nice review we appreciate it!⭐🙌

Posted 4 years ago

“I have bought carpet tiles from DCTUK on three occasions in recent weeks. We are busy decorating our downstairs rooms. My wife's suggesting that we used tiles rather than conventional tiles made the task much less daunting as we seem to have a large amount of furniture in our smallish rooms. The tiles appear hardwearing are really easy to work with. DCTUK delivered them swiftly and kept me informed all the way. Both the product (Paragon carpet tiles) and the seller, DCTUK are highly recommended.”

Helpful Report

Posted 4 years ago

Thanks for the nice review Martin, we appreciate it! Carpet tiles can be so handy when there is a lot of furniture involved👏

Posted 4 years ago

“simply the best”

Helpful Report

Posted 4 years ago

Thank you so much for your 5 star review, we appreciate it! ⭐😊

Posted 4 years ago

“Great service and great quality. Will definitely use again!!”

Helpful Report

Posted 4 years ago

Thank you so much for your review, we appreciate it! ⭐😊

Posted 4 years ago

“I ordered carpet tiles for my home, which were of very good quality and a great price compared to quotes I received from local suppliers. Delivery was quick and customer service was excellent. I would certainly recommended DCTUK.”

DCTUK 5 star review on 15th January 2021

Helpful Report

Posted 4 years ago

Great photos thanks so much for the review!

Posted 4 years ago

“I only ordered 2 boxes of carpet tiles for a small Loft area. However I still received a great service.All members of staff where very quick in their responses and keeping me up to date regarding delivery times of samples and carpet tiles. The girls are lovely, and if required I would happily and with confidence purchase from them again. Peter”

Helpful Report

Posted 4 years ago

Thank you so much Peter for your lovely review!

Posted 4 years ago

“Very good service and helpful sales team. Samples arrived directly and helped with our choice. Once ordered delivered next day Tiles are excellent quality, fit together very well and easy to cut to fit. would recommend to eveyone”

Helpful Report

Posted 4 years ago

Thank you for your 5 star review!⭐

Posted 4 years ago

“Next day delivery - the day before Christmas. Product high quality. Phone sales staff efficient and friendly.m”

Helpful Report

Posted 4 years ago

Thank you so much for your 5 star review Anita! We appreciate it😊

Posted 4 years ago

“James is always friendly & helpful. With competitive pricing and fast delivery, and stock never being an issue, we order regularly with DCTUK”

Helpful Report

Posted 4 years ago

Thank you so much for your review Neil, we appreciate it!

Posted 4 years ago

“Excellant service between Christmas and New Year when everyone else was shut Delivered next day quality great along with service, definitely use again”

Helpful Report

Posted 4 years ago

Thank you so much for your review, we appreciate it! ⭐😊

Posted 4 years ago

“Wonderful service and fast. Live chat was very helpful.”

Helpful Report

Posted 4 years ago

Thank you so much for your review and feedback, we appreciate it! ⭐😊

Posted 4 years ago

“Service from DCTUK was excellent. The tiles were a good price and were delivered promptly.”

Helpful Report

Posted 4 years ago

DCTUK is rated 4.7 based on 3,688 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.