DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,776 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,776 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from start to finish. I received several samples to help me make my final decision. It being difficult to match colour correctly from a screen, this is recognised and DCTUK was happy to assist by sending more samples. Nour kept in touch throughout the process and was very helpful at the stage of placing an order. Tiles arrived very quickly and I was kept informed of the delivery status. Great company to deal with and the tiles I finally decided on are fantastic. Exactly what I wanted, looks like a wood floor but isn't and much easier to fit. Fitted myself and it was very easy, once I got going. DCTUK have some useful instruction videos if you decide to fit yourself.”

DCTUK 5 star review on 16th February 2021

Helpful Report

Posted 4 years ago

Wow your flooring looks great!! Thanks so much for your review we appreciate it!😊

Posted 4 years ago

“Very good company. Super fast delivery and very good quality products! Will definitely be back!”

Helpful Report

Posted 4 years ago

Wow thank you so much for this review! ⭐😊

Posted 4 years ago

“Used them in the bedroom and although I measured it wrong so will have to order a few more, really pleased with the overall effect. Good service and will definitely use DCTUK again. Very happy customer :0)”

Helpful Report

Posted 4 years ago

Thanks so much for this review Kristina 😊

Posted 4 years ago

“I cannot recommend DCTUK enough - I originally ordered some sample tiles and, once my decision was made, Vanessa was so helpful with placing my order - she made the whole process very easy and was so professional and friendly. Thank you Vanessa for great customer service and thank you DCTUK for the quick processing of my order, your quality tiles and super speedy delivery!”

Helpful Report

Posted 4 years ago

Wow thank you so much for this review! ⭐😊

Posted 4 years ago

“Huge range of products and good prices. Samples delayed, but actual order arrived very quickly... and when wrong product was delivered they put this right immediately!! Very helpful staff. Would certainly buy from them again.”

Helpful Report

Posted 4 years ago

Apologies for the late sample delivery but thank you so much for this review ⭐😊

Posted 4 years ago

“We are really impressed by both the product and the service. Thank you DCTUK, our conservatory has been transformed.”

Helpful Report

Posted 4 years ago

Wow thank you so much for this 5 star review Marigold! ⭐😊

Posted 4 years ago

“Tiles look and feel great. Easy cut to size.”

Helpful Report

Posted 4 years ago

Great to know thank you so much for the review:)

Posted 4 years ago

“I am very pleased with the product and the service of DCT UK. Both surpassed my expectations.”

Helpful Report

Posted 4 years ago

Wow thank you so much for this review Lisa! ⭐😊

Posted 4 years ago

“Everything arrived on time in good nick. The information was plentiful and excellent all in all a sound company to business with. pS Tile colour great matches with screen image.”

Helpful Report

Posted 4 years ago

Thanks so much for this review Ian, we appreciate it!

Posted 4 years ago

“Always find the staff at DCTUK very helpful with excellent communication skills.”

Helpful Report

Posted 4 years ago

Wow thank you so much for this review! ⭐😊

Posted 4 years ago

“I ordered Cosy Toes in Misty Grey for my home and the Sticky Stuff adhesive. Found the website very easy to use whilst I was browsing, and it was easy for me to find the tiles with the softness underfoot that I wanted. Delivery was within 48 hrs. Tiles were very easy to lay myself, and I would order from this company again. Thanks :)”

Helpful Report

Posted 4 years ago

Thanks so much for this lovely review Zoe we appreciate it!

Posted 4 years ago

“Excellent service. Good quality product at a great price. Quick delivery. Can’t ask for more.”

Helpful Report

Posted 4 years ago

Wow thank you so much for this review! ⭐😊

Posted 4 years ago

“Great customer service, friendly informative staff. Delivery is quick and no request is too big or too small. Would definitely recommend DCTUK to others.”

Helpful Report

Posted 4 years ago

Wow thank you so much for this review! ⭐😊

Posted 4 years ago

“Really helpful and friendly to deal with. I ordered online but really appreciated the personal calls and email to update me with my order. All worked extremely smoothly and quick delivery.”

Helpful Report

Posted 4 years ago

Wow thank you so much for this review Rebecca! ⭐😊

Posted 4 years ago

“Ordered two packs of flooring but one was damaged they ordered me another pack but the wrong one came they then ordered another pack which was perfect and to top it all off I was given a box of chocs and a bottle of wine for the inconvenience what service thank you Ross and if I need more flooring I will be back great company to deal with”

Helpful Report

Posted 4 years ago

Thank you so much for this review⭐😊

Posted 4 years ago

“Very good, great service. Good quality, trying to find more rooms to install it in.”

Helpful Report

Posted 4 years ago

Wow thank you so much for this review! ⭐😊

Posted 4 years ago

“Lovely pleasant employees, prompt delivery. But with regards to discount on first orders, they don’t honour this. So beware”

Helpful Report

Posted 4 years ago

“Vanessa has helped us pick some cosy toes 2 tiles we have used them in 3 different rooms”

Helpful Report

Posted 4 years ago

Wow thank you so much for this review! ⭐😊

Posted 4 years ago

“Excellent communication and samples were sent out as soon as they were requested. This resulted in an order which was dispatched immediately. I can’t recommend this company more highly.”

Helpful Report

Posted 4 years ago

Wow thank you so much for this review Christine! ⭐

Posted 4 years ago

“Great product, quick delivery”

Helpful Report

Posted 4 years ago

Wow thank you so much for this review! ⭐😊

Posted 4 years ago

DCTUK is rated 4.7 based on 3,776 reviews