DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,811 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,811 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

Write Your review

Tell us how DCTUK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chloe was very helpful with follow up emails - will definitely use again.”

Helpful Report

Posted 5 months ago

“This is the second time I have purchased and Customer Service is brilliant!”

Helpful Report

Posted 5 months ago

Thank you Pat see you again for the hat trick of orders!

Posted 5 months ago

“Chloe and Chris were extremely helpful and knowledgeable. The service and communciation flow was excellent. I highly recommend and will not hesitate to use dctuk in the future.”

Helpful Report

Posted 5 months ago

“I made a small order which arrived as DHS tracked parcel on the day promised at specified time. Appears to be good quality glue down vinyl as ordered.”

Helpful Report

Posted 5 months ago

Cheers Clive

Posted 5 months ago

“Chloe, Craig, Ross, Chris you're all a credit to your company !! Love your work ethics !! Totally different!! It works so well. Totally Recommend this company!! Thanks Paul.”

Helpful Report

Posted 6 months ago

“Carpet tiles arrived in two seperate deliveries but on the same day.. it did say this may happen due to weight/size of delivery but everything arrived safely and I’m very happy with quality and price. Customer service is also very good with follow up emails ensuring your happy with products/delivery and service so over all easy and pleasant transaction”

Helpful Report

Posted 6 months ago

Thank you for your feedback

Posted 5 months ago

“Very friendly and professional service. Quality product and quick delivery.”

Helpful Report

Posted 6 months ago

“Super helpful and accommodating. I cannot praise the team enough. Delighted with my new floor. Highly recommend DCTUK-I will definitely be back in the future”

Helpful Report

Posted 6 months ago

“They have great customer Service, when they say they will get back to you, they do ! Counts a lot in my opinion. Very happy with the whole ordering and delivery process.”

Helpful Report

Posted 6 months ago

Cheers. Yes it does count a lot 100%

Posted 6 months ago

“We recently had carpet tiles fitted in our office and couldn’t be happier with the entire experience. From the initial design and quotation stage (Jesse has been brilliant!) right through to delivery and fitting, the team were professional, helpful, and efficient. The quality of the work is excellent, and the end result has really elevated the space. Everything ran smoothly, and communication throughout was spot on. Thanks again for a job really well done, we’ll happily recommend you”

Helpful Report

Posted 6 months ago

“Extremely efficient with good follow-up. Christopher Lewis dealt with my order and queries and went the extra mile.”

Helpful Report

Posted 6 months ago

“Fantastic customer service, rapid delivery and great prices. I will definitely be buying from DCTUK in the future”

Helpful Report

Posted 6 months ago

“Website is easy to navigate Wide selection and prices were the lowest I could find Ordering to delivery took only 3 days Highly recommend”

Helpful Report

Posted 6 months ago

“Great customer service - always willing to help, and sort any arising issues - a rare quality in these days of clichés and platitudes - also DCTUK hold an impressive range of fairly priced products therfore 5 stars all day long.”

Helpful Report

Posted 6 months ago

Thank you for your lovely feedback!

Posted 6 months ago

“Great super fast service”

Helpful Report

Posted 6 months ago

“Fantastic service quick delivery and Chris was very professional dealing with a few queries”

Helpful Report

Posted 6 months ago

Thank you for the feedback

Posted 6 months ago

“Thankyou to Keith and Ross. I really appreciate your help and support with my new residential flooring. I will add a photo once completed.”

Helpful Report

Posted 6 months ago

Cheers Tracy it is appreciated, we hope you are happy with the finished flooring!

Posted 6 months ago

“Good prices, great selection and very good delivery. What's not to like?”

Helpful Report

Posted 6 months ago

“Dear Sir or Madam, we are very grateful for the quick and uncomplicated processing. The floor samples are of great use for the material collage. The project is being managed by Goldbeck Bielefeld, and your flooring will also be used there. Completion scheduled for July 2026. Best Regards Adriana Olujic Nienhaus Bürocenter”

Helpful Report

Posted 6 months ago

Thank you Adriana, we look forward to working with you!

Posted 6 months ago

“Delivered on time quickly and no hassle”

Helpful Report

Posted 6 months ago

Cheers Darren that is what we like to hear!

Posted 6 months ago

DCTUK is rated 4.8 based on 3,811 reviews