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DCTUK Reviews

4.7 Rating 3,283 Reviews
93 %
of reviewers recommend DCTUK
Company Reviews Product Reviews
505
 Insights Metrics Info
4.7
Based on 3,283 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read DCTUK Reviews

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,,
21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,
Liverpool
L9 7AR

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Gill
Verified Buyer
“The tiles look great and they were so easy to lay. Love the pattern. The driver was very helpful and put them in my hall because they were too heavy for me to carry. Thanks Gill Ps. I would recommend you to all my family and friends”
DCTUK 5 star review on 19th October 2023
Helpful Report
Posted 7 months ago
Gemma
Verified Buyer
“Great range of carpet tiles, speedy free samples, great quality products and prompt delivery with a very helpful delivery driver. Very Happy”
Helpful Report
Posted 7 months ago
Gill
Verified Buyer
“Thank you for the samples. Your website is excellent. We are still trying to decide what floor coverings are going to be the best for our areas.”
Helpful Report
Posted 7 months ago
Paul Mills
Verified Buyer
“The team very very professional at all times and the quick turnaround was fantastic and the end result was brilliant. I would highly recommend DCTUK and we will be using them again.”
DCTUK 5 star review on 17th October 2023
Helpful Report
Posted 7 months ago
Brian
Verified Buyer
“Very good service.”
Helpful Report
Posted 7 months ago
Patrick
Verified Buyer
“Had 3 buckets of vinyl floor glue ordered. First one leaked and dripped all over delivery van. DCTUK shipped out another right away brilliant service.”
Helpful Report
Posted 7 months ago
Dr C K
Verified Buyer
“Excellent service particularly with quick deliveries.”
Helpful Report
Posted 7 months ago
Andy
Verified Buyer
“I ordered on the Friday and the floor tiles were delivered on the Monday, amazing! All fitted now and everyone loves the quality and the difference it has made to our meeting room.”
DCTUK 5 star review on 13th October 2023
Helpful Report
Posted 7 months ago
Patrick
Verified Buyer
“Good value, excellent communication, speedy delivery, great to deal with. You can buy with confidence from here.”
Helpful Report
Posted 7 months ago
Paul
Verified Buyer
“Very mixed experience, I bought an, admittedly cheap, box of tiles which turned out to be 20 rather than the 24 advertised. To be fair I was offered a refund or for them to source the shortfall. Luckily in a small oddly shaped hallway I just managed with the number I got. The order was also hugely messed up by DPD who not only lied about delivery, they lost part of the consignment. On the plus side the tiles are excellent quality. Having had to contact DCT a few times they did act immediately to resolve things with delivery etc so I can't fault them for customer service, which is impressive, and a very speedy refund of lost/ missing bits.”
Helpful Report
Posted 7 months ago
Elaine
Verified Buyer
“Great product and great customer service. Liased with Ethan over both a delivery query and a order query, and he quickly arranged a refund for an over-order. I would definitely use this company again and recommend them to anyone.”
Helpful Report
Posted 7 months ago
Lorraine
Verified Buyer
“Great service and brilliant products..I fully recommend them.”
Helpful Report
Posted 7 months ago
Mrs G
Verified Buyer
“Excellent service, tiles good quality and colour as expected it was nice that ethan hennessey checked all was OK”
Helpful Report
Posted 7 months ago
Khaled
Verified Buyer
“perfect service, nice follow-up.”
Helpful Report
Posted 7 months ago
ELAINE
Verified Buyer
“Excellent customer service from Vanessa, great quality carpet tiles and a HIGHLY REC. company. Many thanks all.”
Helpful Report
Posted 7 months ago
Valentina
Verified Buyer
“The website was clearly laid out and it was easy to find what I was looking for and order it. Telephone calls I had with members of the customer service team were polite and informative. My queries were dealt with quickly.”
Helpful Report
Posted 7 months ago
Wendy
Verified Buyer
“I purchases the cosy toes carpet tiles. They were so easy to put down and are true to there name. The quality is out standing I couldn't be more pleased. The customer service team are also outstanding I have an slight issue with the delivery company dpd they didn't arrive on the day they should and didn't look like they were coming the following day but DCTUK got straight onto it and they arrived shortly after. They are a company that you can ring up and get excellent customer service before and after purchase, quite rare these days. I can't stop looking at my new carpet and i will definitely buy from them again. I can't recommend this company and their flooring enough. A big thank you DCTUK.”
DCTUK 5 star review on 29th September 2023 DCTUK 5 star review on 29th September 2023
Helpful Report
Posted 7 months ago
Dipa
Verified Buyer
“Ordered some black carpet tiles. Colour and quality were perfect. We put them on top of some shelves for our cats and they love them too”
Helpful Report
Posted 7 months ago
Lynsey
Verified Buyer
“Reacted quick ! Great .. however the glue provided doesnt stick ? could someone phone me re this ........ Regards Lindsey 07765 191666”
Helpful Report
Posted 7 months ago
Anonymous
Verified Buyer
“Hi, delivery was within the 7-10 business days and the quality is great. Easy to cut and install”
Helpful Report
Posted 7 months ago
DCTUK is rated 4.7 based on 3,283 reviews
Frequently Asked Questions
How Does DCTUK Deliver?
They normally delivery by Courier.
Ho long does delivery take from order?
It normally takes 3-5 days but can be as quick as the next day.
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