DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,951 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,951 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

Write Your review

Tell us how DCTUK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have not received them yet it was very easy to order some free samples to see which one I liked”

Helpful Report

Posted 3 months ago

“My wife, Gail and I dealt with Ella, who was extremely competent, courteous and efficient. Thank you very much Ella.”

Helpful Report

Posted 4 months ago

“Samples sent out promptly Excellent service Still choosing.”

Helpful Report

Posted 4 months ago

“Chris promptly liaised regarding my requesting a carpet sample.. Very efficient.”

Helpful Report

Posted 4 months ago

“Very helpful. Polite and quick service.”

Helpful Report

Posted 4 months ago

“What a company, I took up the offer of six free carpet tile samples which I ordered on Wednesday round about 5:30 pm and they have been delivered today Thursday by 10:30 am in my book that is excellent customer service and goes above and beyond or the companies would certainly and highly recommend”

Helpful Report

Posted 4 months ago

“Super responsive and helpful :)”

Helpful Report

Posted 4 months ago

“Highly recommend! Great experience ordering from DCTUK. The process was smooth, and the customer service from this family-run business is excellent. Will definitely buy from them again!”

Helpful Report

Posted 4 months ago

“I have just spoken with a guy named Ross and he sorted out my problem, thanks for the call. John Hodgson”

Helpful Report

Posted 4 months ago

“Great website, chat works a treat, emailed over a quote in minutes, paid online , carpet tiles turned up the following morning! Easy as that, big thanks to Chloe Taylor 👍🏻 More than happy to recommend ✅”

Helpful Report

Posted 4 months ago

“Lovely company giving free samples and they arrived very quickly. Unfortunately None suited my cloakroom.”

Helpful Report

Posted 4 months ago

“Delivery with care , I like it”

Helpful Report

Posted 4 months ago

“Kairav and Ross have been very helpful and delivered what i needed when i needed it”

Helpful Report

Posted 4 months ago

“Excellent product and service. Last Sunday I ordered a sample of Forbo Surestep Laguna and, because it was a free sample, I expected a small piece in an envelope dropping through the letter box in a week or so. But… it arrived this morning (Wednesday) via Royal Mail 48 hr tracked service, A4 ish size and boxed carefully. The size means I get the full impression of its thickness, slip resistance, colour and pattern. The care and speed with which my order was dealt with means I will be buying from DCTUK with confidence. I am really delighted!”

Helpful Report

Posted 4 months ago

“Zak very helpful and organised samples Assinsted to navigate website ... very helpful You will kmow soonif we like your products :)”

Helpful Report

Posted 4 months ago

“Loved dealing with DCTUK. Profesionals and relaiable. Done a great job and highly recommend them.”

Helpful Report

Posted 4 months ago

“I've ordered a sample online as the product looks like it may be suitable for my purpose. Good comunication with dctuk.com, thank you.”

Helpful Report

Posted 4 months ago

“Been using DCTUK for a while now. Normally deal with Mike (although all staff seem incredibly dedicated) and he has helped me on numerous occasions and is always incredibly efficent. Will continue to use DCTUK whenever we can. Thanks!”

Helpful Report

Posted 4 months ago

“Zak Morgan has been fantastic! Thank you for being soo helpful!”

Helpful Report

Posted 5 months ago

“always good to do business with the guys, Mike and Ross are always extremley helpful and deliver on time.”

Helpful Report

Posted 5 months ago

DCTUK is rated 4.8 based on 3,951 reviews