DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,775 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,775 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thankyou to Keith and Ross. I really appreciate your help and support with my new residential flooring. I will add a photo once completed.”

Helpful Report

Posted 4 months ago

Cheers Tracy it is appreciated, we hope you are happy with the finished flooring!

Posted 4 months ago

“Good prices, great selection and very good delivery. What's not to like?”

Helpful Report

Posted 4 months ago

“Dear Sir or Madam, we are very grateful for the quick and uncomplicated processing. The floor samples are of great use for the material collage. The project is being managed by Goldbeck Bielefeld, and your flooring will also be used there. Completion scheduled for July 2026. Best Regards Adriana Olujic Nienhaus Bürocenter”

Helpful Report

Posted 4 months ago

Thank you Adriana, we look forward to working with you!

Posted 4 months ago

“Delivered on time quickly and no hassle”

Helpful Report

Posted 4 months ago

Cheers Darren that is what we like to hear!

Posted 4 months ago

“Very good price and product they were very efficient.”

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Posted 4 months ago

“Fantastic product and good service will come back”

Helpful Report

Posted 4 months ago

Thank you for your feedback it is appreciated

Posted 4 months ago

“Chris Lewis showed exceptional customer service. Very efficient and polite.”

Helpful Report

Posted 4 months ago

This is appreciated and has made Chris' day!

Posted 4 months ago

“'Going the extra mile' seems to be the way DCTUK operates across their whole business. Their staff are genuinely friendly, knowledgeable and totally trustworthy. We had a few false starts with our order due to stocking issues, but got there in the end with tireless support and dedication from Chloe. Highly recommended. Andrew”

Helpful Report

Posted 4 months ago

Thank you Andrew for taking the time to leave this review, the team are buzzing!

Posted 4 months ago

“A bit unsure about ordering online, especially where colour is important. No need to worry, colour representation was 'spot on'. The price was important, and the discount on offer made the purchase a 'no-brainer', excellent value. We were kept informed when to goods would arrive, and a few days after ordering, the packages were on the doorstep. Excellent service all round.”

Helpful Report

Posted 4 months ago

“In a world where efficiency and genuine good customer service is a rarity it was a pleasure to deal with the company. Excellent communication and delightful good humour! A pleasant change of pace - and the product is great!”

Helpful Report

Posted 4 months ago

Thanks for this fab review, we appreciate it so much!

Posted 4 months ago

“Sample ordered contacted and delivered quickly with follow up call”

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Posted 4 months ago

“Great Service Great Supplier Great Product”

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Posted 4 months ago

“Lewis was very helpful and we got the product we wanted in very good time thank you Xtra Maintenance”

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Posted 5 months ago

“A comprehensive, helpful and courteous service all round, delivered on time. Just what we hoped for.”

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Posted 5 months ago

“I was delighted with the service provided, from my initial enquiry to the quote for the proposed work, the communication, and the follow-up when I was awarded the contracts.”

Helpful Report

Posted 5 months ago

“Really happy with the Customer Service Help I got and speed of sorting out problem and delivery Time. Good Quality product at affordable price, they really are Cozy Toes carpet tiles indeed . I love the colour and sheen on them which goes with my Bedroom and for me an easy solution to removing all the Furniture to lay, unlike conventional carpet.”

Helpful Report

Posted 5 months ago

“Good Quality product, great price, speedy delivery and easy to use website. I have already placed my second order.”

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Posted 5 months ago

“A wide range of products and quick delivery of clearly labelled samples assisted our selection. What is really good is being able to talk to someone who is on the ball, knowledgeable and in our case, set up special delivery conditions. And remained helpful when I came back and amended the order. Thank you Jesse!”

Helpful Report

Posted 5 months ago

“After months of research, samples and some more samples I ended up, due to a personal contact not using DCTUK. However, their site is clear and fun. They keep in personal contact with ideas and up for reducing price if you find another deal. Really good service. A special shout out for Chloe. She was friendly, professional and knows how to relate to a customers ideas and changing of them! As said, didn't buy from them in the end but I fully recommend them !!”

Helpful Report

Posted 5 months ago

“Excellent service. Very quick turnaround.”

Helpful Report

Posted 5 months ago

DCTUK is rated 4.7 based on 3,775 reviews