DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,776 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,776 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you Kerry for the wonderful quick and efficient service . It was great of you to cast over my measurements and advice. The delivery was quick too. A great product the Forbo range we will def buy from you again, have lots more rooms to do !! Also a great service with the samples too !! Thank you”

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Posted 5 years ago

Thank you for your great review and being a great customer, we appreciate it! We'll pass the praise onto Kerry 😊

Posted 5 years ago

“Very quickly & sent further samples, will be placing an order very soon.”

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Posted 5 years ago

Thank you for the great review Pat! We appreciate it 😊

Posted 5 years ago

“Item arrived quickly and intact. The item is great quality and looks well. I was kept informed via email as and when my item would arrive. 100% satisfied”

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Posted 5 years ago

Hi Rachel, thank you for your lovely review!

Posted 5 years ago

“Vanessa was extremely helpful”

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Posted 5 years ago

Thank you for the lovely review Sandra! We'll pass the praise on to Vanessa 😊

Posted 5 years ago

“Excellent product and speedy delivery. We were able to simply, quickly and economically cover a concrete floor in our daughter's new flat. A perfect and rather elegant solution to our problem. Thank you DCTUK.”

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Posted 5 years ago

Hi Lorna, thanks for this awesome review! Carpet tiles are great option instead of using broadloom because there's less waste and they're easier to fit. Thanks for choosing us 🎉😊

Posted 5 years ago

“Excellent service from beginning to end”

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Posted 5 years ago

Thank you for your great review Terry🎉

Posted 5 years ago

“The samples I order quickly and gave me a good idea of what to expect. I plan on now order tile underlay for a DIY project”

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Posted 5 years ago

Hi Johann, we're glad you liked the samples, please post a photo on Reviews of your DIY project when it's finished! And thanks for leaving us a 5 star review⭐😊

Posted 5 years ago

“Customer service was great. We ordered lots of free samples to ensure we chose the right tiles for us. These arrived the next day. We order and paid online and the tiles arrived in 48 hours. Great quality tiles and instructions.Never laid tiles before but it didn’t take longer and they are amazing!”

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Posted 5 years ago

“Lewis teare was very helpful unfortunately the customers got a cheaper prices but the service was A1”

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Posted 5 years ago

Thanks for the 5 star review on our services Cedric! We'll pass the praise on to Lewis🎉

Posted 5 years ago

“Excellent service received sample very quickly and very efficiently well packaged another satisfied customer. Thank you very much.”

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Posted 5 years ago

Thank you for the 5 star review Jafar! We appreciate it 😊

Posted 5 years ago

“Ordered in morning delivered next day service with a smile Thanks Vanessa 😊”

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Posted 5 years ago

Thanks for the 5 star review Daren! We appreciate it 😊

Posted 5 years ago

“Excellent service after making telephone order. Delivery arrived within 36hrs.”

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Posted 5 years ago

Thanks for the lovely review Rosemary! We appreciate it 😊

Posted 5 years ago

“I was told by one sales person that I could have the flooring on Friday. Once I'd paid for it, another sales person told me I wasn't getting it till Monday. A bit disappointing. However. it arrived on Monday.”

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Posted 5 years ago

Hi Iain, We apologise for the mis information, we're looking into this issue now. Aside from the issue, we hope you're pleased with your LVT and thank you for leaving a review. Kind regards, Naomi

Posted 5 years ago

“Samples came very quickly, delivery arrived promptly and on time. Extremely good all around. Excellent service and product.”

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Posted 5 years ago

Thank you for your lovely review Debbie! We appreciate it 😊

Posted 5 years ago

“Samples arrived quickly - excellent customer service”

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Posted 5 years ago

Thank you for the great review Paul, we appreciate it!

Posted 5 years ago

“Super speedy service and great prices”

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Posted 5 years ago

Thanks for the 5 star review Stephen, we appreciate it! 🎉⭐

Posted 5 years ago

“good price good delivery as promised good products. Slightly annoyed at the many DCTUK You Tube videos that are now appearing on my phone. otherwise excellent I will be back for any future requirements”

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Posted 5 years ago

“Excellent service.. ordered a few carpet tile samples. Arrived promptly within a couple of days. Have ordered carpet tiles previously and very pleased with them.”

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Posted 5 years ago

Thanks for the 5 star review Elizabeth! We appreciate it 😊⭐

Posted 5 years ago

“Excellent service cosy toes carpet tiles beautifull to walk on ,will be ordering more for grandsons bedroom !!!”

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Posted 5 years ago

Thank you for the 5 star review Deborah! We appreciate it 😊⭐

Posted 5 years ago

“The floor tiles which I ordered arrived on-time and without any problems. I would have no hesitation in recommending DCTUK to friends.”

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Posted 5 years ago

Thanks for the positive review Andrew! We appreciate it 😊

Posted 5 years ago

DCTUK is rated 4.7 based on 3,776 reviews